Target Logo
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357 User Reviews

8.8

Overall Score

Officially created in 1962, Target was one of very few stores that combined fashion, quality, and service with the low prices of a discount store. As time went on, Target became more and more popular and began to branch out all over the United States. Now known for its motto of “Expect more, pay less”, Target strives for just that. This company wants their customers feeling like they are receiving a strong amount of quality for an appropriate price in all of their products. Target may not be just a furniture store, but they do have home furnishing options that may just entice the everyday customer.  

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The Good

  • Range of products
  • Practical and affordable
  • Return policy

Target has many great values going for them. They are a department store ranging from products in clothing and food, to things such as home and furniture. Selling furniture in their stores allows customers the convenience of purchasing items from all different departments in one place.  The categories of furniture they sell include lamps and lighting, rugs, bedding, bath, dining and entertainment and kid's home. The furniture sold at Target stores is found to be practical and affordable for those looking for the simple or temporary lifestyle. Other products are more durable and satisfactory for the everyday home. The combination of these products create shopping opportunities for all customers.  One plus about Target is their free shipping option. If customers pay for over $25 in merchandise they are eligible for free shipping which is very appreciated by many people I'm sure. With their slogan being "expect more, pay less", it's not a surprise to find promotions or deals popping up everywhere on their website. They are working to help customers find what they are looking for at the most convenient cost they can. Another benefit Target brings is that they have a solid return policy. They offer a standard 1 year warranty for all of their store-owned products. Products that are not store owned may be returned within 90 days of purchase. Target also offers a RedCard that may be beneficial to some. Customers using a RedCard become available to receive 30 extra days to return items. These cardholders will receive 5% off every purchase and free shipping on every purchase. Another plus that Target is able to do involves price matching. If a customer brings in a coupon or proof of the same product that target owns that is priced lower than what Target has it priced at, Target will price match. They are willing to price match for their customers, but will not match any special promotions or deals that may be going on at another stores, only standard pricing items. Target has a lot to offer the everyday customer and brings options to those looking for quality at a reasonable price.

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The Bad

  • Selection
  • Delivery
  • Additional fees

Although Target has many perks, there are a couple things that make buying furniture slightly more difficult through their store. Since it is a department store and has a variety of many other products, the furniture section is not as large as some might prefer. They have little options compared to other furniture stores that strictly focus on selling furniture and home accessories alone. Two other categories that were found slightly concerning were the advertising/sales category as well as their delivery category. Individuals were complaining of issues regarding purchases not being dispersed correctly on their debit cards, as well as other troubles including honoring promises/promotions that were made on their website. Delivery issues consisted of individuals not being able to track their items after they were shipped, not receiving their items in a timely manner, and not being able to communicate successfully about delivery concerns with any representative from the company.  Customers complained of spending countless unnecessary hours on the phone or via email negotiating or brain storming solutions to their predicaments. Something else to be cautious of might include the extra fees that may be added to the price of the furniture purchased if it is excessive or is being delivered to a home that is farther away from the distribution center. The website might say free shipping, but it is a good idea to always check into the fine details to ensure you know what you really are paying for.

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The Bottom Line

We suggest Target as a quality store to purchase your home furnishing needs from. They may not have the largest selection of furniture that other stores may be able to provide, but what they do have includes quality products at a reasonable price. Target has a free shipping option and hassle-free return policy that helps cater to customer's needs. "Expect more, pay less" is very apparent in Target's advertising and promotions. Again, Target strives to provide their customers with the best. Potential customers need to keep in mind that those complaints are very minimal in comparison to the total amount of transactions or purchases that are made within the company. Overall, we recommend shopping for furniture at a Target store.

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Star Rating

4.5

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357 Reviews

Review Breakdown

5 grade

61%

4 grade

31%

3 grade

4%

2 grade

3%

1 grade

1%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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P Crawley Pleasant Grove, UT

The target near us just got remodeled and it looks great but they don't seem to have as much furniture as they used to. However, I have loved the quality of all the furniture I've bought in the past.

3 years ago

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Hayley Lambdin Orem, UT

I just live 5 min away from Target and it has everything I need! However, their customer service can be really terrible sometimes. Whether that be returning something or needing help, it's just not that great.

3 years ago

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mccandless24 Kaysville, UT

We got a bookcase from Target and it has held up well. Its not made from real wood but it has a good look to it and has not had any chips or dings so far. The price was good and on the cheaper end so you do get what you pay for as far as materials go.

1 year ago

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Jon Posey Riverton, UT

I like target, I think they win with kids clothes and decent home goods. Their furniture is decent and their home decor is really quite nice. The stores are usually messy, which is annoying. Their electronics sections is terrible, and their food is overpriced.

1 year ago

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Stacy Kay Salt Lake City, UT

I love the clothes and home goods. I don't like the look of the stores though. They feel low class and dirty to me. Maybe it's just the locations near me. I never bought food there. The prices are too high and I can get better quality produce elsewhere. I don't shop there though anymore due to personal reasons.

3 years ago

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Lindsey American Fork, UT

I think Target furniture is cute, but isn't meant to last. If you want something cheap that won't last, then this is a good option for you!

3 years ago

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Tiffany I Elkridge, MD

I’ve purchased a few pieces of furniture over the years and overall, I think it’s poorly made. They fall apart easily and break. I’d rather shop at Wayfair or IKEA.

1 year ago

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Theodore Niemann Boulder, CO

Definitely overpriced for some things in their store. I can often find products cheaper on Amazon or another online shopping site.

1 year ago

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Rocio Diaz Tallahassee, FL

Target has a large selection of home and furniture items. Nonetheless, they are pricey and the items may have some damage before being bought.

1 year ago

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Quinn Johnson South Jordan, UT

Not a great selection for furniture, but the rest is great. Utah locations seem to always have annoying MLM people hanging around though.

1 year ago

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Courtney Eames Kaysville, UT

I like the home appliances at target. With the furniture you pay for what you are getting so really cheap but not great quality.

2 years ago

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Donna Long Beach, MS

I really like target.i tend to go once a moth its a 30 min drive from my house.so it my little getawawy

1 year ago

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Tom Gourley Pleasant Grove, UT

The quality and price of the products offered is reasonable and customer service if typical of a big box company

1 year ago

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Chris Wootton Ogden, UT

Ok company to work with good product value.

3 years ago

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Vicki A Michaels

I have only bought the cheaper products. They look nice.

3 years ago

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