Target Logo
star star star star star_half
357 User Reviews

8.8

Overall Score

Officially created in 1962, Target was one of very few stores that combined fashion, quality, and service with the low prices of a discount store. As time went on, Target became more and more popular and began to branch out all over the United States. Now known for its motto of “Expect more, pay less”, Target strives for just that. This company wants their customers feeling like they are receiving a strong amount of quality for an appropriate price in all of their products. Target may not be just a furniture store, but they do have home furnishing options that may just entice the everyday customer.  

Top Ranked Companies

IKEA Logo
#1 IKEA chevron_right
9.6 Overall Score
4.4
star star star star star_half
(496)
Bed Bath And Beyond Logo
#3 Bed Bath And Beyond chevron_right
8.4 Overall Score
4.2
star star star star star_border
(336)
thumb_up

The Good

  • Range of products
  • Practical and affordable
  • Return policy

Target has many great values going for them. They are a department store ranging from products in clothing and food, to things such as home and furniture. Selling furniture in their stores allows customers the convenience of purchasing items from all different departments in one place.  The categories of furniture they sell include lamps and lighting, rugs, bedding, bath, dining and entertainment and kid's home. The furniture sold at Target stores is found to be practical and affordable for those looking for the simple or temporary lifestyle. Other products are more durable and satisfactory for the everyday home. The combination of these products create shopping opportunities for all customers.  One plus about Target is their free shipping option. If customers pay for over $25 in merchandise they are eligible for free shipping which is very appreciated by many people I'm sure. With their slogan being "expect more, pay less", it's not a surprise to find promotions or deals popping up everywhere on their website. They are working to help customers find what they are looking for at the most convenient cost they can. Another benefit Target brings is that they have a solid return policy. They offer a standard 1 year warranty for all of their store-owned products. Products that are not store owned may be returned within 90 days of purchase. Target also offers a RedCard that may be beneficial to some. Customers using a RedCard become available to receive 30 extra days to return items. These cardholders will receive 5% off every purchase and free shipping on every purchase. Another plus that Target is able to do involves price matching. If a customer brings in a coupon or proof of the same product that target owns that is priced lower than what Target has it priced at, Target will price match. They are willing to price match for their customers, but will not match any special promotions or deals that may be going on at another stores, only standard pricing items. Target has a lot to offer the everyday customer and brings options to those looking for quality at a reasonable price.

thumb_down

The Bad

  • Selection
  • Delivery
  • Additional fees

Although Target has many perks, there are a couple things that make buying furniture slightly more difficult through their store. Since it is a department store and has a variety of many other products, the furniture section is not as large as some might prefer. They have little options compared to other furniture stores that strictly focus on selling furniture and home accessories alone. Two other categories that were found slightly concerning were the advertising/sales category as well as their delivery category. Individuals were complaining of issues regarding purchases not being dispersed correctly on their debit cards, as well as other troubles including honoring promises/promotions that were made on their website. Delivery issues consisted of individuals not being able to track their items after they were shipped, not receiving their items in a timely manner, and not being able to communicate successfully about delivery concerns with any representative from the company.  Customers complained of spending countless unnecessary hours on the phone or via email negotiating or brain storming solutions to their predicaments. Something else to be cautious of might include the extra fees that may be added to the price of the furniture purchased if it is excessive or is being delivered to a home that is farther away from the distribution center. The website might say free shipping, but it is a good idea to always check into the fine details to ensure you know what you really are paying for.

gavel

The Bottom Line

We suggest Target as a quality store to purchase your home furnishing needs from. They may not have the largest selection of furniture that other stores may be able to provide, but what they do have includes quality products at a reasonable price. Target has a free shipping option and hassle-free return policy that helps cater to customer's needs. "Expect more, pay less" is very apparent in Target's advertising and promotions. Again, Target strives to provide their customers with the best. Potential customers need to keep in mind that those complaints are very minimal in comparison to the total amount of transactions or purchases that are made within the company. Overall, we recommend shopping for furniture at a Target store.

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

4.5

star star star star star_half

357 Reviews

Review Breakdown

5 grade

61%

4 grade

31%

3 grade

4%

2 grade

3%

1 grade

1%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star_half
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star star_border star_border star_border

Ameerah5710 St Louis, MO

Target.com online allows easy access to purchase online items with your stolen credit card. My Visa card was stolen and the thieves utilize my card to purchase items on target.com online. When I called Target.com online, the customer service agent told me that anyone can purchase items on target.com online as long as they have a credit card number and a three digit code on the back of the card. The thieves did not use my correct address, name, or my correct ZIP Code. I’m thinking the thieves knew that target.com allows these easy purchases with stolen credit card because they did not attempt to use my stolen credit card on any other websites.

1 year ago

check_circle

Review Source

star star star_border star_border star_border

Mike Ika West Valley City, UT

I love shopping at Target, but not for furniture. You get what you pay for. Yes the furniture is much cheaper than at furniture stores, but the quality matches the price at Target. Ive bought things like lamps, and those have been just fine. I also bought a futon, but that was not a great purchase. The frame was flimsy and light. I have since only bought things like lamps and fans when buying furniture at Target.

1 year ago

star star star_border star_border star_border

Sarah Russie Clearfield, UT

Products are not good quality. Really toxic air inside the stores due to popcorn and super fragrant cleaning products used. Prices are not great. Company should invest in fragrance free products and better ventilation system to protect customer health.

1 year ago

star star star_border star_border star_border

Cade Boudreaux , FL

Target is a good store but I wouldn’t go there for furniture. The variety is not as much as typical furniture stores but are cheaper with a few options they do have

1 year ago

star star star_border star_border star_border

Curtis Garner Provo, UT

Nice store, but the prices are an embarrassment. They carry the same products as a Walmart or Kmart, but at a much higher price. Too many dollars have been spent only to have a fancy red circle on the same product.

2 years ago

star star star_border star_border star_border

Myah Smith American Fork, UT

I often don’t find what I am looking for at Target. And if I do, it is usually overpriced. I’d recommend going somewhere else.

2 years ago

star star star_border star_border star_border

Don Montegut, LA

Target has a good variety of products and a good range of quality of products. You can find what you are looking for no matter your budget.

3 years ago

check_circle

Review Source

star star star_border star_border star_border

DeeDee G. Dallas, TX

Breaks apart easily and paint flakes off of my desk. Would notnreccomend, best to go somewhere else.

1 year ago

check_circle

Review Source

star star star_border star_border star_border

M N Kaysville, UT

Target stores are clean and enticing. Don't fall for the trap. Overpriced garbage for the most part.

1 year ago

star star star_border star_border star_border

Charlotte Ash Sandy, UT

They do not provide very good customer service!!!

3 years ago

star star star_border star_border star_border

Chase H Provo, UT

There are better options out there... and probably cheaper ones.

3 years ago

We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.

© 2021 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information