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6.6

Overall Score

LAST UPDATED: June 5th, 2024

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Star Rating

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4.5

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99 Reviews

Review Breakdown

5 grade

61%

4 grade

27%

3 grade

11%

2 grade

0%

1 grade

1%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Samantha Madero-Craven

Pottery Barn stands out for its high-quality, stylish home furnishings and decor. Shopping there, I was impressed by the elegant designs and the variety of options, from classic to contemporary. The products, though on the pricier side, are well-crafted and durable. The in-store experience is pleasant, with well-displayed items and a helpful staff. It's an excellent choice for those seeking to invest in long-lasting, aesthetically pleasing home decor and furniture

5 months ago

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Alexandra Rosado

LOVE THE PRODUCTS!! Pottery Barn always has great decor for the home and their sales are amazing.

1 week ago

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Stephanie Bloniarz

Pottery Barn has the best, high quality furniture. The selection is great, and the cost is reasonable. I have especially loved the baby and toddler furniture over the years.

2 months ago

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veronica angelo Weston, MA

I really love Pottery Barn. They have beautiful furniture and home decorations that are made to last. The attention to detail and good quality make Pottery Barn the perfect choice for creating a stylish and cozy home that my family enjoys. I highly recommend Pottery Barn for anyone looking for high-quality and attractive home furnishings.

4 months ago

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MILTON GERALD MARTINEZ NIGAGLIONI

Marvelous merchandise, with great quality!!

1 week ago

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Cherie Cole Clifton Park, NY

Everyone in my family loves a trip to Pottery Barn. We can spend a whole afternoon there just browsing. Everything we want or need is right there. We not only leave wirh what we came for but also leave with a “wish list.@

7 months ago

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Kelsey T.L. Lansing, MI

Pottery Barn is a haven for home decor enthusiasts. Their quality and style are unmatched, making each piece a statement in our home. The shopping experience and customer service are equally exceptional. It's one of our go-to places for home furnishings. :)

7 months ago

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patricia valeri

I have shopped Pottery Barn for many years. I did have the credit card and used it for lots of purchases due to the exemplary reward program. There was however a mix up in a purchase that I had made. The card was several times for one item and I wound up losing a $50 reward in the process of straightening it out. I stopped purchasing from Pottery Barn after that.

7 months ago

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Kelsey Conner Wilmington, NC

Pottery Barn is such an enticing store--I love spending time in here and dreaming up future home spaces. It's an inviting store and the staff I've encountered have always been very warm and willing to answer questions. Prices can be steep, so I love their sales, too!

7 months ago

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Eddie Rios Ogden, UT

Pottery Barn is a #1 destination for high end furniture and household goods. The pieces carried are of a high quality nature, and it's not so cookie-cutter as some retail establishments. Pottery Barn appeals to a refined taste, and certainly appeals to great decorating with functional art. If you want high end pieces, Pottery Barn certainly has them.

4 years ago

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Robert Horn II Pahrump, NV

I chose Pottery Barn's high quality, burnished leather dining chairs to pair with my new live edge table. I ordered online, was sent an arrival date, followed by a notice to schedule delivery. All went smoothly throughout the process, chairs arrived on time, were very well packaged and were set up by two very competent and courteous men. The chairs are beautiful, sturdy and comfortable. They are shown here in my dining room. The result is as good as I could have hoped for.

8 months ago Edited September 15, 2023

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virginia l salas Lincoln Park, MI

This is the place to shop and find most everything you need, or want in your home. I very much love pottery barn and shop there when I am visiting my grand-children. Good Quality and Prices are reasonable.

7 months ago

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Matthew Charleston, SC

Talk about quality furniture! While it comes at a price this is where I go to purchase all of my high end furniture that I want to last a very long time! I strongly recommend them!

8 months ago

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Reb R

We purchased about half our home from Pottery Barn. About half of it has held up exceptionally well and the other half has been severely disappointing. The living room furniture is beyond solid. The kids furniture (crib, bed, bookshelf) has been constantly breaking.

8 months ago

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Reem Haddad Houston, TX

This is definitely probably one of my favorite stores to shop at for amazing home finds. Their unique and one of a kind pieces have all my friends in awe. I especially love their aesthetically pleasing great quality home furniture! Pottery barn kids is great as well!

8 months ago Edited September 15, 2023

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Sherran Nutson Atlanta, GA

I love shopping at the Pottery Barn whenever I run across one. They are far-and-in-between most places I frequent. However, they have beautiful furnishing made of quality materials. They have one-of-a-kind items that can only be purchased at Pottery Barn.

11 months ago

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Candice S Milan, TN

One of my favorite places for high quality home decor that is made to last a lifetime. All of the pieces are classy and well made adding a cozy touch to my home. I love their bedding and pillows as well. I currently still use a white down alternative duvet insert and down alternative pillows that I purchased in 2012. They are still bright white, soft, in tact, and fluffy.

3 months ago

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AnnMarie Baranik

Stop expensive lately- good quality but expensive

1 week ago

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tim barilaro Philadelphia, PA

I very much love the stuff that this place sells very dependable and I also love the fact that their customer service representative are nice and helpful

6 months ago Edited December 11, 2023

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Michelle Rios Ogden, UT

Who doesn't love Pottery Barn? They had the perfect bedding to make my little guy's room AWESOME! We also found the shelves that are sturdy and great looking, to store his collectables and books. Pottery Barn has so many amazing pieces, I was able to make his room the one of his dreams. Thanks Pottery Barn!

4 years ago

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Tracee Guercy

Love this store. Items are always produced with the highest quality. Bed linens are amazing. Selection of styles is also great. Wish there were more actual stores to shop at near me but online works for now.

10 months ago

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Crystal Batavia, IL

My all time favorite house store! Almost all of my furniture and decor is Pottery Barn! It is timeless and classic! You will never need to redecorate your house ever again because everything they sell is quality and will not go out of style or look dated in 10 years! It's the best!

1 year ago

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Emiline Peterborough, ON

Pottery Barn is a treat destination. I love going into their stores and shopping online. I also find their online selection to be so great, especially the Pottery Barn kids. My kids love their Christmas bedding options and service is always great and timely.

1 year ago Edited February 28, 2023

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take7 Sandy, UT

Expensive. Had to save for the sofa we wanted. But it was worth it. It's beautiful and huge and great quality. Cleans up great and lasts through endless wear and tear from the kids. Delivery was professional and helped set it up too. It's washable too!

4 years ago

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Kaitlyn Rios Ogden, UT

Pottery Barn has always been a high end brand offering me high end products at reasonable prices. They offer all the warranties and you feel that the purchase is always worth it when you measure the quality of the furniture sold by Pottery Barn.

4 years ago

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fernandopessoa Herriman, UT

Pottery Barn is on the higher price end but you get what you pay for. We have furniture pieces, bedding, curtains and many other products from PotteryBarn that are high quality and stylish. Will definitely be buying from them again!

4 years ago

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Lindsey Newman American Fork, UT

Pottery Barn is SO incredibly cute!! The quality of product is so so nice as well. Everything I have bought from there is just sturdy and durable and lovely. It is really expensive, but I still always am hoping I can make the exception anyways!

4 years ago

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meryl edwards Savannah, GA

Found my beautiful linen curtains! During the pandemic when nothing was available..anywhere Pottery Barn was instrumental in helping us decorate our new build.

9 months ago

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Shirley Vickinovac Lincoln, NE

I went into the local Pottery Barn in Omaha, Nebraska. One of the staff members was very rude and acted like I wasn’t worthy of shopping there! I did buy a wedding gift there from a registry but it’s doubtful. I will ever go back to that location.

11 months ago

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Rafael Matthew Jamaica Plain, MA

I recently bought a sofa from Pottery Barn and had a very pleasant experience. The ordering process was fairly simple and the customer service team was polite and helpful. The product itself is great quality and looks just like it did online. My only issue is that delivery took longer than expected, which resulted in me giving Pottery Barn a 3 star review. All in all, I'm happy with my purchase.

1 year ago

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Lizabeth Augustine Holmdel, NJ

Have shopped at various stores and have always had a good experience at each location. Love the products and the look of the stores. Employees always friendly and helpful. Happy shopping,

4 years ago

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REBECCA

Love the displays, makes planning my decorating alot easier

2 months ago

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Stephanie M. Oceanside, CA

I love Pottery Barn as they are the only store to sell Lilly Pulitzer bedding.

3 months ago

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Kimberly Marasco Ft. Pierce, FL

We received a few gifts from this store and their products are beautiful. Love the home decor.

5 months ago

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Estefanie Franco

Great customer service but prices are high that are justified by the quality of there work. Their e-design work could be better.

6 months ago

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Jamie Neider Kaysville, UT

Recently purchased a new lamp from Pottery Barn. Great, heavy material. Love the style, The lamp is a little crooked which is disappointing after paying so much.

4 years ago

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Sarah Wade Spring, TX

The store is a little pricey, but you get what you pay for. The quality is exceptional and furniture will last for years.

11 months ago

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Sadie Scoville Salt Lake City, UT

Cutest furniture and the most "in" stuff. They never fail to provide the best things for my home and the customer service is great! Thank you Pottery Barn!

2 years ago

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Claudine Doyle CA

Pottery barn is pretty expensive but their stuff is of the highest quality and beautiful. The only thing I have from them is bedding and I usually find it on sale. It is soft and lasts for years and years!!

2 years ago

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MattB Salt Lake City, UT

I have purchased bedding and home décor from Pottery Barn and it's the best quality out there. I would furnish my whole home with their products if I could afford to. Their products are simple, elegant and high quality.

4 years ago

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Sandi Burkinshaw South Jordan, UT

Love the options and high quality products at Pottery Barn. My teenager loves her bedspread, she will probably get sick of it before it wears out and it will easily be passed down to a cousin or friend.

4 years ago

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Adria Cheyenne, WY

We bought some beautiful curtains from pottery barn. I had looked everywhere for curtains and could not find anything until I found them at pet barn. I love everything there

4 years ago

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Reckholdt Draper, UT

They have such a cute style on furniture and home decor. I get a lot of inspiration for our home from here. We have some of their bedding sets and they are great quality too.

4 years ago

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Bryndie Managua, MN

I feel like pottery barn is a great shop to look at if you’ve got a more classical style or if you’re shopping for teenage rooms. Pretty good quality, fairly priced, just not the most stylish stuff out there.

4 years ago

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Martha Gourley Pleasant Grove, UT

Pottery Barn is such a fun, decorative store. Great place to go for some cute ideas. Nice quality merchandize. However, they are too expensive for my taste.

4 years ago

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Kathryn Robinson Riverton, UT

Pottery Barn has the an amazing selection of quality home decorations. The pricing is on the expensive end, but if you are looking for high quality and beautiful decor, Pottery Barn is the place to go.

4 years ago

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Maya My McDonough, GA

High end items such as toys, furniture and bedding for kids and teens, however, I'm not keen on spending more money for things that will be replaced once the child is older.

10 months ago

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Sheila Burns Dickson, TN

The Pottery Barn is a great place to purchase gifts and home items. I have shopped here many times in the past and will continue.

1 year ago

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Bea ThaTruth San Antonio, TX

I love pottery barn home goods but sometimes it's better for me to price check around. I don't really like the customer service too much automated system .

1 year ago Edited December 21, 2022

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Ladie Lavender Eastsound, WA

Mixed feelings. I like their products and everything I purchased is good quality however it is super overpriced for what they offer compared to their competitors.

1 year ago Edited December 14, 2022