IKEA was established in 1951 and has created incredible relationships with hundreds of retailers internationally. Within the last year, IKEA has had 821 million people visit their 361 IKEA stores worldwide. IKEA offers a great variety of furnishings for every area you are looking for. IKEA stands by their concept of providing a range of home furnishing products that are “affordable to the many people, and not just the few”. They achieve this goal through uniting function, quality, design, value and sustainability. 

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The Good

  • Large selection
  • Quality customer service
  • Gives back to customers and communities

IKEA is an international business. As mentioned, they have 361 stores worldwide. This information tells us that IKEA has a large selection of product as well as the ability to distribute their furnishings to an array of locations. IKEA strives to help more people live a better life at home through creating realistic and affordable products.

This store highly values its customers, employees, as well as the community. IKEA has set up foundations to help benefit people all around the world. They offer a variety of promotions and are continually encouraging people to create the best deal for their personal situations.

The Bad

  • No free shipping
  • Product and service issues

IKEA does not have the option of free shipping. Depending on where the customer lives and what they ordered will determine the total shipping cost, but "free" is not an option. IKEA has had some complaints concerning delivery and collection issues in the past, such as not receiving products by their delivery date or not receiving products entirely.

Other issues individuals have shown concern for include problems with the product or service they purchased. These vary depending on the item and are consistent with other major home furniture companies. Similar to delivery issues, problems are handled by their quality customer service department.

The Bottom Line

Overall, we recommend IKEA for your home furnishing needs. The hiccups or complaints this company has received have been minuscule compared to the amount of success they have attained. They have a large product selection and are focused on providing their customers with the best value, design, and sustainability.   This company is expanding every year and has thousands of employees working hard to create new ideas for your furniture needs as well as improving the transportation and delivery process of its customer's products.   IKEA is continually offering deals and promotions to buyers allowing their products to become even more affordable for the everyday home.

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User Reviews

Star Rating

4.4
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470 Reviews

Review Breakdown

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Aidan Keogh

February 28th, 2020 Ogden, UT DETAILS arrow_drop_down
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Ikea has okay quality. They have a huge selection but the process of finding and purchasing what you want is difficult.

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Jaidynn Hutchinson

February 27th, 2020 Lehi, UT

IKEA has the cutest things!! They also have really great furniture for everyone and modern in style!!

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take7

February 26th, 2020 Sandy, UT

Their furniture pieces does the job when you need it at the right price for the right time. Yes, some of them dont last and quality can be questionable but its always worked for me when I needed it. Their larger shelves I've had for a long time with good wear. The display makes it functional and gives you great ideas on how to use their pieces. Functional and easy to have and beat up. Sometimes hard to set up but it works.

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Shedot1

February 26th, 2020 Clearfield, UT DETAILS arrow_drop_down
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Love the room setups they feature in-store, love the food, love hacking the furniture.

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Sage Loveland

February 26th, 2020 Los Angeles, CA DETAILS arrow_drop_down
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Every time I go to Ikea, I end up going home with so many things I didn’t know I needed! I love the style and innovativeness of IKEA’s products. I also love there plant section, I never leave IKEA without a new plant friend!

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Mary Haring

February 26th, 2020 Sandy, UT DETAILS arrow_drop_down
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I like it ok. I hate that I have to walk through the whole store and sometimes don’t even buy anything.

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Constance Falatea

February 26th, 2020 Kirkland, WA DETAILS arrow_drop_down
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Some of the furniture is made for small persons who don't live in the USA. The furniture all look miniature and at times with low quality.

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Jenn0507

February 26th, 2020 Dallas, TX DETAILS arrow_drop_down
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Always very clean store with very nice and helpful workers. High quality product at a very affordable rate. Only downfall is they need more locations.

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Dwhoush

February 26th, 2020 Theodore, AL DETAILS arrow_drop_down
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The few IKEA furniture pieces I have had held up. The stool I bought from them is comfortable, study, and is still being used in my house unlike other companies. Their staff is always helpful and they have a huge selection.

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Sarah Yi

February 26th, 2020 Gaithersburg, MD DETAILS arrow_drop_down
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kea has any furniture you could possibly want! All their items are so nicely designed and they are extremely modern as well!

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Mhorne182

February 26th, 2020 Eagle Mountain, UT DETAILS arrow_drop_down
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The store is kind of a nightmare because it is so big and hard to get out. However, the deals are good and you can find nice furniture. The food is also good. I would recommend anyone furniture shopping on a budget to give IKEA a shot.

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kayshel

February 26th, 2020 Herriman, UT DETAILS arrow_drop_down
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I have purchased a number of home items, mostly organizational type items, from IKEA and they have a great choice for very reasonable prices

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Binky

February 25th, 2020 Little Rock, AR DETAILS arrow_drop_down
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Thank you so much for having vegetarian meatballs!! I had my first Ikea experience in New Haven, CT. I wish you had some kind of trolley or conveyor belt that would ride you through the store!

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Stacey

February 25th, 2020 Price, UT DETAILS arrow_drop_down
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I really like Ikea and that all the stuff that i have bought is easy to put together and that it has been sturdy and cute.

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Shauna Horne

February 25th, 2020 American Fork, UT DETAILS arrow_drop_down
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Ikea is a fun store to visit, especially for the Swedish food. I like their rugs and kitchen supply section. They have affordable options for storage. They also have their furniture displayed in rooms which is helpful. We have bought a couple of wardrobe cabinets there that work really well, but haven't bought any other furniture.

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Pasimata

February 25th, 2020 West Jordan, UT DETAILS arrow_drop_down
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I like that IKEA is affordable. Sometimes though affordable can equal cheaply made. I still like their products though. It’s all really cute and my style.

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Robert Wilson

February 25th, 2020 Rockville, MD DETAILS arrow_drop_down
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When we renovated our kitchen and a bathroom we used Ikea extensively. We bought and mounted 24 kitchen cabinets which we put together ourselves. The quality of the cabinets and drawers with "soft-close" functionality was very good. We sat with an Ikea representative who helped design the kitchen using their software. Everything came out great and it saved us a lot of money. We will be using Ikea in the future - highly recomended.

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Fife32

February 25th, 2020 Managua, MN DETAILS arrow_drop_down
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The amount of options that you can find in IKEA is literally insane. I love it. I get lost in IKEA, but it is always a good time, and after looking for a while I can find what I am looking for, but it seems to be at good prices and decent quality.

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Melanie Johnston

February 25th, 2020 Las Vegas, NV DETAILS arrow_drop_down
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IKEA is ideal for convenient furniture. I bought a few dressers and other items. I like being able to assemble furniture and affordable home decor.

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Julie Taylor

February 25th, 2020 Ogden, UT DETAILS arrow_drop_down
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Store is a nightmare. Their price is okay but their quality isn't as good for their price. But its not bad and I would go there but I would go to other stores first before I go to IKEA

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Greg

February 25th, 2020 West Valley City, UT DETAILS arrow_drop_down
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My wife thought I would not like going to IKEA when she went there without me because of it being so large and having to walk through all the departments but she was wrong. I love IKEA. They have so many attractive and practical products that are affordable and good or good enough quality.

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Flora

February 25th, 2020 Lethbridge, AB DETAILS arrow_drop_down
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It’s always so fun to walk thru the displays in ikea and then search the warehouse for your items. I like that IKEA has good quality for the price.

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Preston Vaughan

February 25th, 2020 Moselle, MS DETAILS arrow_drop_down
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Absolutely amazing product. Great quality for very affordable prices and would recommend.

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Logan Hudson

February 25th, 2020 Norcross, GA DETAILS arrow_drop_down
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I loved in Germany for 12 years, and IKEA was an amazing store to go to. Even now as an adult IKEA is a valuable store to shop at. I love the products, even if some of them are hard to put together.

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JD Dunklee

February 25th, 2020 Norcross, GA DETAILS arrow_drop_down
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IKEA is always an amazing experience going into the store. I bought my desk from there three years ago and it still holding up strong.

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Erin Glendening

February 25th, 2020 New Orleans, LA DETAILS arrow_drop_down
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Love the Ikea meatballs, and the furniture selection is vast. I do wish they would do an assembly service.

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Cade Boudreaux

February 25th, 2020 , FL DETAILS arrow_drop_down
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IKEA is a great furniture store. Every single product shows you how to set it up and is honestly affordable. The employees are very friendly and they even have a good food.

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Jessica

February 22nd, 2020 Eagle Mountain, UT DETAILS arrow_drop_down
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I love Ikea! I’ve bought a lot of furniture and it’s all been well made and you can’t beat their low prices.

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Brayden Ibert

February 22nd, 2020 Houston, TX DETAILS arrow_drop_down
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I like ikea, but the service was sub par the previous visit for me. I was very disappointed.

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Lori Fletcher

February 21st, 2020 Saratoga Springs, UT DETAILS arrow_drop_down
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Bought the cutest dresser and surprisingly it seemed higher quality than their other furniture. I love that they keep up with the styles while still keeping their Ikea prices.

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Kate Butler

February 21st, 2020 Lehi, UT

So many choices to choose from. A style for everyone’s home. The meet balls are still my favorite part.

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Customer

February 21st, 2020 Saratoga Springs, UT DETAILS arrow_drop_down
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The stores are easy to get lost in. Don’t go if you get dizzy easily. I never seem to buy much when I go. Very inexpensive items but more for college age people or young families.

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Brenda Thomas

February 21st, 2020 Ferron, UT DETAILS arrow_drop_down
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I love shopping in Ikea. There are always great ideas and so many thing to see. It always has great deals.

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Braylyn Linford

February 21st, 2020 Lehi, UT DETAILS arrow_drop_down
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Just got new kitchen cabinets love them price was very reasonable and the service was fantastic

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Syl

February 21st, 2020 North Port, FL DETAILS arrow_drop_down
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I enjoy shopping at Ikea. I have several pieces of furniture, but my favorite is the Ektorp sofas. The furniture has a modern look, it is cheap and easy to assemble. I love eating lunch there and then shopping.

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Nicholas Cloward

February 21st, 2020 Salt Lake City, UT DETAILS arrow_drop_down
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Can’t really stand IKEA anything. It is cheap material and doesn’t last. The plastic dish ware stuff is ok and the furniture is easy and fun to put together. Big toys is all it is

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Mercy

February 21st, 2020 Afton, WY DETAILS arrow_drop_down
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I was able to redecorate a room for a good price and the quality has stood up to the test of time.

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Corbett Douglas

February 21st, 2020 Cedar Fort, UT DETAILS arrow_drop_down
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Quick furniture for kids rooms. Cheap, easy assembly, and huge variety! We don’t do big house furniture shopping here but all small shelves and desks we have purchased here at IKEA.

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AGenes

February 21st, 2020 Eagle Mountain, UT DETAILS arrow_drop_down
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I’m not a big fan of ikea products. It seems products cheaply made, mostly the furniture. However they are priced decent if your on a budget.

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Seth

February 21st, 2020 Riverside, CA

Some people say that there products are difficult to assemble and I would have to agree but if you buy it already finished they are one of the best.

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Lorna Johnston

February 20th, 2020 West Valley City, UT DETAILS arrow_drop_down
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IKEA has a great concept for buying affordable, practical, and attractive home furnishing and goods. We have bought many products for our home from IKEA. We love IKEA! Some of the products are not as sturdy as they might be but worth the money. Many products are surprisingly sturdy and good quality.

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mccandless24

February 20th, 2020 Kaysville, UT DETAILS arrow_drop_down
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I really enjoy the price of Ikeas furniture but I don’t think it out weighs the time and issues I had having to put together the item. The quality was sub par. The store had great customer service and was clean.

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Mike Ika

February 20th, 2020 West Valley City, UT DETAILS arrow_drop_down
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So IKEA is ok. The furniture is cheap, but of course you have to put it together. The thing that keeps me from giving IKEA 5 stars is the fact that the quality of the furniture is such that my kids have torn thru their dressers in no time. The products aren’t as solid or sturdy as furniture that you dont have to assemble yourself. Once the novelty of shopping in the giant warehouse for low priced furniture wears off, youre left with furniture that wont last for years and years.

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Nichole Hiatt

February 20th, 2020 Eagle Mountain, UT DETAILS arrow_drop_down
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I have purchased multiple furniture items at IKEA, and have loved almost everything. I know the quality isn't going to be spectacular, but I am willing to sacrifice a bit on the quality to get the prices IKEA offers. My shelving units still look great and I've had them for years.

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Silvia Lobendahn

February 20th, 2020 Orem, UT DETAILS arrow_drop_down
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The closest Ikea is about 20 minutes away from my home. Although it is around the corner we enjoy shopping at Ikea for the comfort, smart styles, and room ideas that they provide. It really is a m=one stop shop for home decorations.

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Summer

February 20th, 2020 Cerritos, CA DETAILS arrow_drop_down
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My husband and I have bought a lot of furniture from Ikea. The prices are great. The quality is mostly good considering their low prices.

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tania moe

February 20th, 2020 Olive Branch, MS DETAILS arrow_drop_down
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While the prices are affordable, many of the items I've purchased from Ikea have been of mediocre to poor quality. I do appreciate the option of low prices on the variety of goods sold there.

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Tj Black

February 20th, 2020 South Jordan, UT DETAILS arrow_drop_down
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In IKEA it is very hard to find customer service because the store is very huge. But has great furniture.

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Poundesk

February 20th, 2020 Saratoga Springs, UT DETAILS arrow_drop_down
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IKEA has great prices if you don't mind putting the furniture together yourself. The food in the cafeteria area is actually really good which helps when we have the kids with us. The store is always clean and well stocked.

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Kellen

February 20th, 2020 Layton, UT DETAILS arrow_drop_down
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Love Ikea. The prices always surprise me and I love the designs and looks they have.