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7.2

Overall Score

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Rebecca Richardson Pleasant Grove, UT

I've shopped at Ikea when I was a poor college student, and I continue to shop at Ikea as a recent home owner. Ikea is the only furniture store around that has modern furniture that can hit every price point. I love the Scandinavian/International design and I always hit up the gummy wall while I'm there :) Buying goods for my new home is not painful or scary with Ikea because I feel like I'm getting what I like for a reasonable price. I love how many options there are and I know that if I'm looking for something, Ikea has it.

6 years ago

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Vero

Fun box store with some interesting stuff and lots of ideas with different types of furniture

3 weeks ago

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Sierra Jo Smith Pomeroy, WA

I recently visited IKEA and was blown away by the experience. The well-designed displays, helpful staff, and affordable products were impressive. However, the real highlight was the legendary IKEA meatballs. Tender, juicy, and bursting with flavor, they lived up to the hype. Accompanied by creamy mashed potatoes and lingonberry jam, these meatballs were a heavenly delight. The only thing I dislike about Ikea is that I cant make these meatballs at home! Don't miss out on this culinary experience during your next IKEA visit.

9 months ago

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Jacqueline Burgos

Love that IKEA now has a full store in Bayamon, Puerto Rico where we can buy and take the merchandise with you, on that same visit. I have always bought from the previous store model, where you have to pick-up your merchandise at a later date, but I definitely prefer to have all the products at hand. Having a cafeteria inside the store is a super plus, cause I can go on my lunch time from work, without taking to much time doing shopping.

9 months ago

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Luke Swierczynski Troy, MI

If you want quality furniture for amazing prices IKEA is the place to be. So long as you take your time, follow the instructions, and torque the fasteners right these pieces last. The worst piece I ever purchased from them just needed to be re tightened a couple times. Then I finally dropped some superglue in with them and it's been solid as a rock since then!

10 months ago

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Cat Metzenbaum Ogden, UT

Ikea has the most useful and usable furniture products! Right now I have an incredibly comfortable twin mattress & box springs from Ikea. It's like sleeping on a cloud! I also have several storage cabinets from Ikea as well as a clothes wardrobe. I like these products because they are well built, easy to assemble and easy to interchange with other Ikea items.

10 months ago

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A White South Bend, IN

Ikea is clean, spacious and easy to move around. Their food for lunch is amazing! Try the meatballs! Their pricing is fair, unless you are purchasing online, in which case you will spend more to ship an item than its cost. The frustrating part about IKEA is that if you find something, it may not be in stock and most IKEA stores aren't close to where most people live. Going to IKEA is an event, so if they don't have the item, you'll most likely never get it because shipping is way too much.

10 months ago

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Kris H Clearwater, FL

Ikea is a big playground for adults! I love shopping there. I have never entered Ikea without leaving with something fun. I've found more obscure items that I really needed to see in person to figure out if it would fit/go in my place. I don't get to go often but I love every minute of it when I'm there. I appreciate the low-cost options for furniture.

11 months ago

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AF BG Conroe, TX

Great prices, great selections … live to walk around and see what new stuff they have

1 month ago

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Jasmine B Tallahassee, FL

I absolutely love IKEA! Their stores are always set up in such a stylish way and their furniture is always great for the price! I have many IKEA items at my college dorm, including a nice decorative, functional piece to hang pictures and papers on and a nice 3-piece organizational cabinet that holds my laundry, kitchen, and hair supplies. I also have a cute little desk organizer, some kitchen supplies, and these nice string lights that light up my room. I could spend hours at IKEA just looking at all their items. They have everything you could ever need! I also got a very nice smelling candle there that I use all the time. IKEA also has pretty good cinnamon rolls so after you’re done shopping you can get one for only a dollar! I always have fun at IKEA!

4 years ago

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Natalie Prestwich Taylorsville, UT

IKEA has everything you need for your home! I have gotten a few furniture pieces from there that I love. I’ve heard they take a beating if you move with them, but we are still in our first home so they look great and we love them! Some of my favorite things I have gotten from IKEA are the children’s plates, bowls and cups. They are durable and colorful, which my kids love. Another great find is their art supplies. I would have never thought to get stuff like that at IKEA but they have a lot and it’s very affordable! They also have a place you can let your kids play while you shop. I personally haven’t done this yet because one of my kids is too little still and the other wants to go around the store with us because she loves looking at all the displays.

4 years ago

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Rikki Racela Englewood, NJ

I have been buying from them for years, from college to now a family man with a house, always have great products

2 months ago

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Kanyin Esther

I truly like IKEA products the dining set that I got from them is very strong and the price did not break my wallet

2 months ago

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atokoose taiwo boluwatiwi Lagos, LA

I got some furnitures some months ago and they were weak with bad stability even on a flat ground. I made a complaint to their customer care, I love the fact that they responded quickly and part of my paid fee was sent to me has compensation.

3 months ago

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Andriy Legayev New York, NY

Customer support - VERY BAD. I asked to cancel Sofa from my order, but it was too late. It had to be delivered and then refused. I tried, but delivery boys brought some parts of that sofa into my house and rejected my refusal request. But some parts of sofa were actually refused (#1) - it was July 10th. Then I had to order pickup for return for the rest of sofa parts (#2) I received refund for #2, but I still did not get my refund for #1 According to CS agent "According to our database those items were not returned yet". I am waiting starting from July 10th for the refund and now I am told that... there is no estimated time for refund because it's a special case. Really?? this is your special case, I don't care how you deal with your delivery company. Please return my money. I already did 20 phone calls to IKEA customer support. Can you make this refund happen??

8 months ago

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Ilene McKechnie Sparta, NJ

IKEA is so much fun to shop at and has very unique items and ideas for decorating. The prices are awesome and they truly have something for everything.

4 months ago

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Laurie Cicotello Aurora, CO

I love IKEA, but as someone who is disabled, I had to stop going once IKEA stopped offering electric carts and switched to manual carts. Now I’m forced to shop with my friends amd family who often do not have the strength to push me because of my weight. So I sit in the car like a forgotten piece of moldy bread. I used to spend lots of money at IKEA but now that I see how little they value people who are disabled I will take my business elsewhere.

5 months ago

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Matthew Charleston, SC

If you need furbiature for an inexpensive price, IKEA is for you. The only thing is you have to build a lot of the items so if you are capable of doing that they have EVERYTHING you need and more.

6 months ago

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Joe Tucci New Hyde Park, NY

I love the store layout easy to navigate. Makes life easy to see the furniture in a design layout room. I get a better feel for the furniture. Also building the furniture has been easy. Just give yourself room to work..

6 months ago

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M Neenah, WI

Order a couch from them and didn't get the right pieces. They sent us the wrong pieces to connect the couch. Customer service was sending us all around the loop to different area. Kept telling us that we called the wrong area or got transferred to the wrong area. So we kept calling the number they gave us to get the same thing about calling the wrong support. After 4 long hours of going around we finally got transferred to the correct support. Even after the help. It turned out that they didn't even have it in stock but one person said they did. Now we have to take all the piece back ourselves or they will send someone to pick it up but for a return charge. The closes place will be 5 hours away so we are stuck with the pick up return. Not going to order any furniture from them again.

7 months ago

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Be Smart

I love Ikea, but only for specific items. The staffing is always friendly. I feel at home when I go there to shop. The prices are great on certain items, but overall good prices. I especially enjoy going to shop near Christmas or Thanksgiving.

7 months ago

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Allen Carlson Lehi, UT

I have purchased various pieces of furniture at Ikea, they are simple but affordable. Always a great addition to a room with kids that you don't have to worry about them breaking anything because of the cost efficiency.

7 months ago

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Marianne Marianne

I want to love Ikea. I do like Ikea, kinda. I am quite fond of my Ikea silicone kitchen mittens. But, I have been disappointed more than once to see small items displayed, yet not available until much farther into the store. I get that big box warehouse items may fall into this scenario, but small items need not. Ikea furniture isn't always quality, so I have to question if their disposable fare is really an environmentally good choice to make.

7 months ago

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Christian Nakamura Boerne, TX

IKEA have raised their prices recently. So has everywhere else, but this seems excessive. We used to be able to eat for two people for ~$20 at the cafeteria, but last time we went the price was over $35, and we got our regular favorites. I purchased a speaker three years ago for around $50, and the same one is now $80. They still have some good deals on semi-good quality products, but these price hikes have caused my wife and I to stop our IKEA dates.

8 months ago

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IYM s Kissimmee, FL

Here I bought all the furniture to place my children's clothes. In my experience, I do not change the quality and customer service of IKEA to acquire furniture are the best and the quality is excellent.

8 months ago Edited August 22, 2023

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Alexciz

THE original home goods store and still going strong for my family and I! We can pop into IKEA in a pinch and get lost for HOURS and come out with WAY more than we planned. Their prices have gone up recently (like everyone else) but otherwise, still a great place to shop.

8 months ago

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Sambhav Jain Milpitas, CA

The thing i like most about Ikea is their collection and thought process in designing the furniture. But I am giving three start because of not so good return policy. I had to repair a carpet which i didn't use. It was kept in my house for around 3 months as Ikea is little far from the house where I stay. But the CC did not take it back saying there are stains on the back of carpet. They were not stains It was some dust which came on when I was loading the carpet on the Ikea flat trolley. I showed the CC that its just dust and can be cleaned by hands. But he did not listen. Another thing he told me that barcode is missing, When bill is there why do you need barcode? Also no where in the policy it is mentioned.

2 years ago

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Makayla Holland Gaithersburg, MD

I like IKEA because there product is very strong and stable, it also last long. In person they have section of different thing to choose from. The quality is amazing, there prices aren’t bad. None of the products are ever broken. I recommend

2 years ago

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Leonard Leo Potomac, MD

Not just build it yourself furniture. Scandinavian designed furniture from Ikea offers a contemporary and casual atmosphere at reasonable prices. No pressure sales and warehouse shopping is great for self-service buyers. Although it can't be avoided, pressed board or particle board components are heavy and are not durable, as opposed to solid wood. I opt for the real wood in any of their products.

2 years ago

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Stephanie Byrd Tallahassee, FL

I absolutely love IKEA. One of life’s essentials is shelter and I’m a firm believer of having nice decor in your living establishment. IKEA offers a wide range of decor for your home. I have been able to rely on IKEA for years as I transitioned from a dorm to my very own apartment. Their decor and furniture quality and prices are unmatched.

3 years ago

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Lizzy Puentes Tallahassee, FL

Ikea is a great home and furniture store where you can find anything and everything related to furniture. They have a wide variety of styles and colors. The store is fairly large but it is separated by sections. The only thing is sometimes the instructions can be a bit confusing when building the furniture. All furniture must be built on your own so you do have to be pretty hands on with setting it up.

4 years ago

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Emily Crawfordville, FL

I bought 2 free standing white bookshelves that were only 6 dollars each for a makeshift bookshelf and they have held up my books for years. Unbelievable how great the quality is of the shelves, everyone in my family doubted they would stay up. Ikea is the place to shop for affordable and functional furniture.

4 years ago

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Michelle Rios Salt Lake City, UT

We enjoy shopping at Ikea as a family. The kids love the way that the store is divided into different areas of the house and the HUGE variety of chairs, sofas, desks, tables, shelves, stools, beds... Basically EVERY SINGLE thing that you need for your home. The staff is friendly and the stores are clean. What more could we ask for? Not a thing.

4 years ago

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Lindsey Newman American Fork, UT

I think IKEA is so awesome mainly because they have a kids play area where you can leave your kids!! Suddenly it becomes a positive experience for both mom and kids! My kids hate coming with me to the store now and I don’t love taking them either, but IKEA makes it fun for everyone. I do with the layout of IKEA was A bit less maze like and more organized by category of item than style or rooms

4 years ago

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Kimmi Riverton, UT

Most of the organizing items in my home come from Ikea. Their products are reasonably priced. I have bookcases, desks and toy organizers now for 5 years and they are still going strong. When I have time I browse the store. When I am short on time I bypass the displays and go straight for the marketplace. I do not enjoy spending more time standing in the checkout lines then I do at other stores. It is always the slowest process of my visit.

4 years ago

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Anna Las Vegas, NV

Recently I bought bedroom set from Bremnies collection and I am in love with it! It's very smart solution for my bedroom, storage spaces are perfect and quality of furniture is high. I read about their Ikea Family membership and I will definitely join it.

4 years ago

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Ashley G Galura South Jordan, UT

They offer unique, diverse, and relevant products at really great prices. The distinctive Ikea style of manufacturing has come to be a staple in my home and the homes of many of my friends and family because their products fit our needs as customers: to feel thrifty, practical, as well as stylish. The store is notorious for its maze-like lay-out, but the atmosphere they try to create is tied to the experience they want you to have with their products. I would argue that a trip to Ikea is generally well worth your time.

5 years ago

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Hannah Pleasant Grove, UT

This store can do no wrong. There prices are phenomenal. There stuff is always pretty. I love that they have everything for your home from baby stuff to kitchen stuff. Putting it together can be tough but with a little patience anyone can do it (except my husband).

6 years ago

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L. South Jordan, UT

We have purchased several items from IKEA and have been happy with the quality of products and the service. We have had a few issues with poor set up and installation of cabinets, but most of the issues were resolved and the management at IKEA provided good customer service.

6 years ago

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Nichole Davidson Sandy, UT

IKEA is a fun place to explore if you've never been before. The store is setup so you have to walk the entire thing - there is a walkway that leads you through so you don't get lost. They do have shortcuts but it can still take you a bit to get to the section you want to go and it's easy to get turned around if you're not familiar with it. They have a large variety of products for a great price, but they won't last long and you have to assemble everything. IKEA is a Swedish company and the styles are simple and made for smaller homes or apartments - very European, which can be nice because you won't find similar products elsewhere. Ideal for college students or when you need something quick and cheap. Just know the majority of their products won't last long at all.

6 years ago

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Vanessa Call Lehi, UT

Inexpensive, durable furniture that is up to date and always a great selection. I especially love wandering around IKEA and seeing the many ways I can use a single item - their displays and set up really promote purchasing the products.

6 years ago

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Amalio Laureano Echevarria

The poeple are very attentive withe their customers

3 weeks ago

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Jennifer Costa

Great value and wide variety of products for my home.

3 weeks ago

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JT Texpat

Huge selection allowed me to find the perfect fit for a side table in my RV

4 weeks ago

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Valerie Collom Kansas City, MO

IKEA can be overwhelming at first glance. TONS of products all housed in a HUGE warehouse. Once you get past the initial shock of it all, IKEA has some really great products to offer, a great selection and amazing prices! We've purchased furniture, kitchen supplies and home decor from IKEA and each product has been be well made.

9 months ago

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Arthur Bristol, CT

Being an on line shopper, IKEA has an excellent website. I peruse it prior to store shopping. My IKEA is mapped out making it easy-to-select merchandise. When done I can top my day off with lunch relaxing in h there clean and friendly cafeteria.d

9 months ago

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Amanda George IL

I came here with my room mate once when they needed a washer and dryer for their apartment and the employees here were VERY FRIENDLY and helpful. They gave her the best deal possible and upgraded her warranty for an additional 4 months. It was a flawless experience. Will go again.

9 months ago

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Hypatias Dragons Stamford, CT

I love Ikea. It's so easy to shop at, they always have lots of items I LOVE and the costs are always quite good. Check out isn't always the best when you have to wait for pick up, but I choose delivery or go in and buy myself generally.

10 months ago

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Lynn Hart GA

I love IKEA! I love shopping there and seeing the rooms set up with furniture and decor! It’s like cruising thru a very large and beautiful home, seeing every different style in bedrooms, kitchens, living rooms and baths. We furnished an apartment for our two daughters at college. Everything was purchased at IKEA at a very affordable price. The only nightmare was assembling it! That was 10 years ago and the furniture is still holding up nicely!

10 months ago

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Kayla Ghafari

Perfect for me when I was shopping for college furniture and necessities.

1 month ago