Costco Home Logo
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7.4

Overall Score

LAST UPDATED: March 25th, 2024

Costco is a warehouse club chain that has been servicing its members for over 30 years. They are now the 2nd largest retailer in the world and the largest membership warehouse club chain in the United States. They currently operate in 10 different countries around the world. Costco offers an impressively large selection of products and product categories. Members can find products fitting categories ranging anywhere from auto & tires to groceries to home and furniture products.  

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The Good

  • Warranty available for certain products
  • No time limit on most items return policy
  • Wide selection of products
  • Operates in 10 countries
  • Promotion discounts on products
One of the most appealing features Costco offers is the wide selection of products available through their store. Customers can shop categories including major appliances, bathroom, bedding, fine art, furniture, heating and cooling, home decor, home improvement, kitchen and dining, rugs, storage & organization, and vacuums & floor care. Virtually any home decorating need can be found through Costco. Costco has no listed time limit for most items in their store with the exception of electronics. Customers can be refunded the purchase price on unsatisfactory items with a few exceptions. Electronics must be returned within 90 days of purchase in order to receive a refund. Warranties are available through purchase on Costco items. No specific warranty information is listed on their website, however, consumers can contact customer service with warranty questions on specific products through email. Costco currently operates in 10 different countries including Australia, Canada, Spain, Japan, Korea, Mexico, Puerto Rico, Tai Wan, United Kingdom, and the United States. This allows customers from virtually every corner of the world access to Costco's extensive inventory. The goal of the team behind Costco is to keep costs low so any savings they incur can be given directly to the customers. Along with their overall goal to maintain affordable merchandise, Costco often offers promotions extending additional savings to members. Customers can find a large selection of Costco promotions through their catalogue or through a simple google search online. Costco customers can find great promotions on electronics and some furniture through these mediums.
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The Bad

  • Longer standard shipping
  • Must be a member to order from website
Most home and furniture products ship within 5 to 10 business days. Many of the other home and furniture businesses reviewed are able to ship products with the standard shipping method of 3 to 5 days. One downfall to Costco's model is that consumers must purchase a membership before they are able to purchase products. A standard membership costs $55.00 a year. This may exclude some potential customers who do not desire or are unable to pay for a yearly membership.
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The Bottom Line

With over 30 years servicing customers, Costco offers its members an extensive inventory at an affordable cost. Their satisfaction guarantee return policy as well as promotions put Costco members first. The membership policy may limit the pool of potential customers who may choose to shop at Costco.com. We recommend Costco Home and Furniture to customers looking for affordable costs and the ability to utilize a membership to access further savings.
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Star Rating

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4.7

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495 Reviews

Review Breakdown

5 grade

75%

4 grade

19%

3 grade

4%

2 grade

0%

1 grade

1%

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Vero

There stuff is a little more pricey with fewer selections but after you buy it and decide it doesn't work for you they are fairly easy to return

2 days ago

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gabe spina Jupiter, FL

Always fun to shop at Costco, with new surprises in stock. Big items, tv's, washing machines, refrigerators, along with printers and the like are there to see and touch. The food is fresh, and the areas are always clean and uncluttered. Only problem I find is all items are not always in stock. It's disappointment to find a needed item not available. There is cash back at the end of the year. Plenty of parking spaces always available. Help is usually available if needed. Most food, meat and vegetables are in bulk so it may not work out for a family of two unless you have a nice size freezer. Big items TV/s etc. are usually on sale and many carry an additional Costco warranty with easy returns if necessary..

3 months ago

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Hank Ricardo Winnipeg, MB

I love doing my shopping at Costco. Great prices , great customer service and those hot dogs are amazing as well. There's lots of items there to help furnish your home. Too bad you have to pay yearly for a membership.

1 month ago

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Allen Carlson Lehi, UT

I like that Costco has really great quality products. It's a little bit annoying that you have to pay just to shop there and if you forget you're card then you're up a creek and can't buy anything. The travel portion is actually really cool too. I've purchased many packages through them and when I try to book it all separately it's definitely a good deal compared to piecing it all together externally.

7 months ago

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Alexciz

You can never go wrong wit Costco. Occasionally, things are hit and miss but when you hit? Boy oh boy is it like Christmas! For example, I went in one day, no Seahawks gear then went in again the following week and was able to purchase my favorite hoodie which I still wear years later. Costco always has great quality products and every time you enter you never know what treasures you'll find that day!!

8 months ago Edited July 28, 2023

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Martin Irwin Mars, PA

I know that I was I have to do is take it down and turn it in and they would fix it when I bought the gazebo there was a piece of the roof that was damaged. I never replaced it and it’s still damaged. I just covered it with some clear caulking, that’s the only problem I have and I never turned it in and I should have and I know they would fix it! Even still! They stand behind their warranty, 100% lifetime

10 months ago

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andrea stevens LA

Great prices for most things. We don't buy in bulk often anymore but this store is great for big families or anyone who uses a large amount of specific products. Service is always good, fast check out even when busy. The people in there always have super full carts so you do have to be somewhat patient. But they always make sure customers are happy.

11 months ago

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Erinjean87 San Diego, CA

Really love Costco. I've been using them to buy bulk items like a diapers and food since my oldest was a baby.

2 months ago

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CoasterRider Show Low, AZ

I've been a customer of Costco and have had good experiences shopping there. It's an organized and clean store. I no longer shop there because of their stance on mask wearing. If you say "6 feet or a mask" then someone should be able to stay 6 feet away from other customers and still be able to shop without suffocating.

3 years ago

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Susan Stewart Salt Lake City, UT

I have bought some beautiful rugs from Costco, we needed something to cover some ugly carpet in a rental home and it definitely did the trick. When we moved from that house, we took the rug with us and found a place for it. Really great quality stuff!

6 years ago

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KC Riverton, UT

We're at Costco all the time and have bought a few furniture pieces there. Overall, the quality has been good for a good price. The furniture has held up...and Costco has an awesome return policy. It probably depends on your Costco, but there have been some items that I was interested in, but the display made it harder to really try them out (limited space).

4 years ago

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Nakisha Jones Union, NJ

Costco provides quality items at decent prices. Their furnishings are also uniquely styled

2 months ago

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pablo j claudio

Convenient stores operating hours. Variety of a lot of products for special occasions.

2 months ago

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Angie New York, NY

I enjoy Costco and the products they have to offer. Overall I prefer Costco from any other warehouse competitor.

3 months ago

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Tracee Guercy

Not bad for some things. Furniture is a little dated but the quality is good. Price is good on some items too. Overall not bad for the price for outdoor furniture.

8 months ago

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Mason Allen Pleasant Grove, UT

We have most if not all our appliances in our kitchen and bathroom from Costco. They have kept up really well and we have not had any problems with anything and they were purchased over two years ago.

3 years ago

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jgeebiz Provo, UT

For the most part I really like Costco home and furniture. Modern designs and fairly marked in priced. They seem to hold up pretty good as long as you take care of the items and don’t let your kids jump on them etc…

10 months ago

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Jennifer Vallejos Albuquerque, NM

Almost everyone loves Costo myself included. I don’t have anything but praise to say about a company that I can return almost anything to even if I made a mistake and the color was all wrong. So thank you for excepting my return without laughing at my reason why. Keep up the good work

2 months ago

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AK Riverton, UT

The furniture we've bought from Costco have been good! I love to buy anything from Costco (awesome costumer service and points back on the cc). They seem to have quality furniture for a good price. The only bad part is delivery!

4 years ago

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Alyssa Boren American Fork, UT

Some of the furniture is in great condition and it's really nice that you can take it home with you the day of purchasing it. Sadly one time I wanted to buy a lounge chair but it had a stain on it and it was the last one they had. It was disappointing that they hadn't kept all of the chairs in good condition.

4 years ago

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BLF Pleasant Grove, UT

My experience with Costco has been amazing. They offer a guarantee to return anything that you are not fully satisfied with and replace it or give you your money back. I have had several items that have broke and I have been able to return them for an exchange or refund. I will buy from them solely for that reason.

4 years ago

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Halle Carl Carson City, NV

Costco is my absolute favorite. Always a deal! Price matching, easy returns, amazing customer service!

5 months ago Edited October 25, 2023

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Mike Bentley

LOVE THERE PRODUCTS ! ALWAYS GET SOMETHING EXTRA OR IT JUST SEEMS BETTER QUALITY THEN IN ANY OTHER STORE.

5 months ago

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Eleathia Wilkins Winston-Salem, NC

Warehouse is usually clean, sometimes I am able to locate what I need. Check-out is terrible and I refuse to use self check-out.

6 months ago

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Hortline Manhattan Beach, CA

We have purchaed quite a few items from Costco Home. Our outdoor high top table with a firepit in the middle is awesome! We love it.

7 months ago

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Emily Jacobson Littleton, CO

Costco is a great place to stock up on your most needed items! Their trash can liners are literally my fav and I got to Costco, just for them!

8 months ago Edited July 28, 2023

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Hayley Lambdin Orem, UT

Costco has fantastic prices and great food options. I love how many locations there are in Utah as well. It's a great place to save money on bulk items.

6 years ago

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Ron Durfey Orem, UT

I have loved my Costco membership and the benefits that come with it. The furniture options they provide are awesome! I bought patio furniture from them and have loved this purchase and would buy from them again.

2 years ago

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Estelle Stevens Lehi, UT

I really like Costco, it is very dependable and reliable. It makes me feel happy to know I can always go there and find what I need. I find very good items for my house, yard and gifts for others.

2 years ago

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Logan Hudson Norcross, GA

Although Costco has food and electronic items. The home goods section has provided very useful and lasting products. The employees are able to answer all the questions I have, and I would recommend shopping here.

4 years ago

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mccandless24 Kaysville, UT

I purchased a sectional from Costco and have been beyond impressed. It it made with great materials that stand up to kids and pets. Costco employees helped with loading it and the price was amazing.

4 years ago

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Aaliyah Lobendahn Orem, UT

My favorite store is Costco because the costumers service is great, they’re always friendly and ready to help. They have tons of variety of the things I love and in big bundles of them too!

4 years ago

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Wendy Liu Bethesda, MD

I love their low prices and membership benefits from cashback from gas to extra discounts. Costco is the way to go for low prices for top company items like Champion sweatpants to famous books. Costco has everything!

4 years ago

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Daphne Brown Riverton, UT

I like the items from costco and they are always high quality. I just wish the price wasn't so high on many items and a better selection. Seems to have lots of season items on hand.

4 years ago

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Amy Boren American Fork, UT

I love our king bed that we bought from Costco. It was easy to set up and great quality. We also bought a tv hutch for our bedroom. It didn't work and it was simple to return.

4 years ago

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Derek Scoville Pleasant Grove, UT

I never thought that I'd buy a mattress from Costco, but the memory foam we got there has been one of the best mattresses I've had. It was a great price and was a high quality product that came with a good warranty.

4 years ago

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Kip Fowler Pleasant Grove, UT

I am very appreciative of the fact that Costco has such a variety of products and that we can buy in bulk. A true one-stop shop which is very convenient for my wife when shopping for our large family

5 years ago Edited September 14, 2021

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Melinda Abu-Khader Murrieta, CA

Great value great products that suits all tastes.

2 months ago

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Kenneth Woodard

Employees helpful attitude & courteousness

2 months ago

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mockybal Santa Cruz, CA

Love the return policy, customer service and comfort of the stores.

3 months ago

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Cade Boudreaux , FL

Costco has great furniture. I got a couch once and was very pleased with the kindness of the workers and the quality of the couch itself.

4 years ago

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Darbles32 Managua, MN

I have not bought any indoor furnishings from Costco but their outdoor deck furniture has always been reliable and at a good price

4 years ago

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Julie Firkins Orem, UT

i really like the quality of costco products, the produce is great. if you are dissatisfied with anything you return it no hassles,

6 years ago

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Frank J Los Angeles, CA

My sister and I love Costco for many reasons. The lunch food is reasonable, so we munch on it after shopping. We get gas at a reasonable price regardless of the traffic

1 year ago

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Timothy Davis Corpus Christi, TX

Overall it is a great store they have a little bit of everything that you could need or want I just wish that they had a little more selection on clothes

1 year ago

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Jason Draper, UT

I like Costco Home because the quality of their furniture is amazing. The neutral furniture selections are versatile and their packaging makes it easy to transport home.

4 years ago

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Sandra Combs Temple, TX

I really love a lot of their items. Some are really affordable.

5 months ago

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Shane James

Cheap rates for things you need, but I got to becareful where they get the food

5 months ago

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Linda Chicago, IL

They have a good selection. Everyone friendly. And they know what they're talking about.

6 months ago

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Jennifer Dye Lee's Summit, MO

I love Costco all day. Bulk items like paper towels, toilet paper, dishwasher tabs, and store brand wine are my go to.

11 months ago