Anthropologie Logo
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4.4

Overall Score

LAST UPDATED: October 31st, 2023

Anthropology launched in 1992 with a collection of high end clothing, accessories, gifts, and home décor. Their unique collection of home décor and furniture is targeted toward individuals who enjoy signature pieces that add artistic flair to the home. Anthropologie offers customers 17 different furniture collections in 150 fabric color options. Their large selection of furniture and home décor offers unique pieces which add style to any home.

 

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The Good

  • Large category selection
  • Great customer service
  • Regular sales items featured
  • Great return policy
  • International stores available
Anthropologie offers a large category selection of high quality home décor and furniture options. Consumers can search through 11 different category options which include new arrivals, furniture, bedding and bath, kitchen and dining, room and wall décor, rugs, curtains, lighting, hardware organization and storage, garden and outdoor, books and gifts. In addition, Anthropologie allows customers to narrow their category searching for products specific to room, brand, or stylist picks. Their most recent House and Home Lookbook is also available for consumers to view showcasing pairings of Anthropologie products to provide consumers with style and decorating ideas. The customer service team at Anthropologie makes it easy for consumers to receive help when shopping their store. Customer service may be reached via email through the contact us tab on Anthropologie's website. Those wishing to speak directly with a customer service representative may call 1-800-309-2500 any time between 7 a.m. to midnight EST seven days a week. A sales tab is featured on the front page of the Anthropologie website where products in each of the home décor and furniture product categories may be found at greatly discounted prices. Their discounted items give consumers an opportunity to obtain Anthropologies high quality and stylish products. Anthropologie products may be returned any time after purchase via mail with the exception of furniture and oversized items. Furniture and oversized items can be returned within 30 days from the date of purchase. Products with a defect may be returned up to 1 year of the purchase date. A complimentary pick up may be scheduled for items delivered through the Anthropologie delivery service by contacting customer service. Items delivered via UPS must be shipped by the consumer to a return shipping address. Anthropologie currently has over 175 stores throughout the United States, Canada, and Europe. They also have an online European store making it easy to purchase and ship products anywhere in the United Kingdom.
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The Bad

  • No specific warranty information
  • No free shipping offered
We were unable to find any specific warranty information through the Anthropologie website. Specific warranties may be available based on the product. Consumers searching for warranty information will need to contact customer service with questions regarding specific products. Anthropologie does not offer free shipping. Standard shipping cost on items up to $49 is $6.99. Shipping costs range then range from $8.95 to $15.95 dependent on the cost. Anthropologie has recently added an unlimited furniture delivery section to their inventory where consumers can purchase items shipped at a flat rate of $149 regardless of the amount of furniture purchased. This does allow consumers searching for a large quantity of furniture products a more cost effective shipping price.
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The Bottom Line

Anthropologie provides consumers a large selection of high quality furniture catering to those with a flair for unique, signature pieces which accent a home. Their excellent customer service accompanied with their international shipping options open up inventory to consumers throughout Europe, Canada, and the United States. We recommend using Anthropologie as a great resource for Home and Furniture product purchases.
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Star Rating

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3.7

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37 Reviews

Review Breakdown

5 grade

41%

4 grade

27%

3 grade

8%

2 grade

8%

1 grade

16%

Sentiment Criteria

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Service

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Liana Colorado Springs, CO

If you have just buckets of money, then yeah, they have stuff that looks cute and you can brag to your friends. But be honest...you're mostly shopping here for the social clout.

4 years ago

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Tony Riverton, UT

Had a gift card and couldn't hardly get anything with it because everything is so overpriced. Styles are great but ridiculously priced.

4 years ago

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Jon Posey Riverton, UT

Not a huge fan. Well let me rephrase, they have a ton of great stuff, but its all marked up 200% so the prices are just ridiculous

4 years ago