Name: Denefits
Rating: 5.0

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Tonya Anderson Minneapolis, MN

They are a scam horrible tried to cancel when my bank told me they were a scam company they threatened me with my credit report your a day late it’s a 25.00 charge I paid the 150.00 in stead of the 175 they told me since I didn’t pay the one 175 I was still behind a month and had to pay 150 .00 again I am reporting them to the BBB

3 years ago

Reply from Denefits

Dear Tonya Anderson, we are grateful that you provided us with an opportunity to work with you on your reported issue. We hope that the understanding is clear now regarding the different types of payments. We request you read the prompts, that come up when making a payment yourself from the portal in the future to avoid such situations.

Nov. 3rd, 2022

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Thao Nguyen Huntington Beach, CA

The business owners are not to be trusted. Unfortunately you can't leave a zero star rating so had to give them a 1. Run fast because they will never do what's best or right for you, the customer. Do not do business with these unethical people. If you can't trust the people from the top, then why bother.

3 years ago

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Victoria Mcculler Orlando, FL

Horrible. My card number had changed and I thought it was ach. They knew it didn’t go threw so they didn’t say anything and put a late fee on there. I was willing to make my payment but they refused to waive the fee. They wouldn’t stop calling nonstop either. They are literally a loan shark. Unless it’s life or death do not use them!!

3 years ago

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Travis K

They are lying thief's period! They did a hard credit pull with all 3 major creditors, only reported to 2, now only 1 and refuse to report on my loan correctly. They are overcharging me and have a bunch of creative billing that's not specified in my contract. Several hundred dollars I've paid was not credited to my loan. Stay away!

4 years ago

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danny zertuche Las Cruces, NM

this company don't send you an invoice, then they charge you 25.00 the first day youre late then you're loan payment doesn't go down at all, the first 8 months, over the 10% interest they charge, also they harass you the first day the payment is due. like 20 calls a day I don't recommend using this company

6 years ago

Reply from Denefits

Thank you for your review. We have a patient portal that patients can access anytime. There you can review and download your invoices at anytime. This portal also gives you the ability to make extra payments or payoff your financing contract minus the interest, which I see you have taken advantage of. Monthly payments do reduce your financing, but you will pay the interest provided by the doctors office with each payment. All late payments incur a $25 late fee. We do not make 20 calls to you per day. I have reviewed your account and see that our collections team stayed within the legal boundaries of collection actions.

Please feel free to contact us anytime. We are happy to help.

Sep. 6th, 2019

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manager Spanaway, WA

Denefits is another financial company that doesn't pay up. They falsely charged us for annual membership when we were paying monthly and they are refusing to refund. I've been trying to cancel membership with them for almost 2 years now and Melinda the manager never gets back to you neither answers the phone. this is a SCAM!

6 years ago

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Nicole Medley Independence, MO

This company is a complete scam. DO NOT DO BUSINESS WITH THEM. We have been trying to get multiple issues resolved for over a year. We have only gotten the run around. Guaranteed payments are a joke. Have yet to see a single one. I cannot believe they are still in business.

6 years ago

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Patricita8910

Excellent service and great company. I’ll recommend for sure

9 months ago

Reply from Denefits

Thank you for your kind words! We're thrilled you had a great experience with Denefits.

Mar. 3rd, 2025

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April Strickland

Very easy and straightforward. Just waiting for a phone call

9 months ago

Reply from Denefits

Thank you for your feedback! We're glad you found the process easy and straightforward.

Feb. 11th, 2025

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Michael Singley Fort Lauderdale, FL

Great service, efficient, friendly and very easy. No hassle whatsoever! Ty Denefits

2 years ago

Reply from Denefits

Dear Michael,

Thank you for sharing your positive feedback with us! We are delighted to hear that you had a great experience with us.

Apr. 13th, 2023

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Nicole Schaeffer Los Angeles, CA

Grateful to make payments to help my well being. I couldn’t afford it otherwise.

2 years ago

Reply from Denefits

Thank You for taking the time to write for us. We are delighted that we were able to provide you with more affordable services.

Feb. 15th, 2023

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Krazy Jay

Excellent service provided and friendly staff. Highly recommend using Denefits for anybody who needs dental financing!

1 year ago

Reply from Denefits

It’s fantastic to hear about your positive experience with Denefits! We strive to offer the best possible service, and your feedback confirms we’re on the right track. Thank you for your trust and support.

Aug. 14th, 2024

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Teresa Johnson

So thankful for this company! I would not have been able to get the medical care I needed without them.

1 year ago

Reply from Denefits

Thank you for your wonderful feedback! It’s rewarding to know that you had a positive experience with Denefits. We’re committed to maintaining high standards and appreciate your trust in us.

Aug. 2nd, 2024

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Jim Ward

Very simple, easy and FAST! Helpful staff and easy process!

11 months ago

Reply from Denefits

Thank you for your positive feedback! We’re glad to hear you had an easy and fast experience with Denefits.

Jan. 7th, 2025

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Toriana Winston Fayetteville, NC

Easy process. Thank you! I love it. Make adjustment to adding the birthday.

2 years ago

Reply from Denefits

Thank you so much for your kind words.

Mar. 16th, 2023

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Valerie Karle Shawnee, KS

Without demerits, I would not have been able to get the dental work done that was needed.

1 year ago

Reply from Denefits

Dear Valerie,

Thank you for taking the time to share your positive thoughts! We're overjoyed that you're pleased with our services. Your support motivates us to maintain the highest standards. We look forward to continuing to serve you as a valued member of our community!

Jan. 5th, 2024

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Marsha Belden Robertson

Second time user. So grateful. Thank You!

1 year ago

Reply from Denefits

Thank you for sharing your experience! We’re thrilled to know that you had a pleasant experience with Denefits. We look forward to serving you again!

Nov. 4th, 2024

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Harsh Tirhekar

Good , easy to use and understand. Nice UI - Harsh

1 year ago

Reply from Denefits

It’s incredibly rewarding to hear about your positive experience with Denefits. We value your feedback and look forward to serving you again. Thank you for your support and trust in us.

Oct. 3rd, 2024

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Got At yt

Process was so easy from start to finish.

1 year ago

Reply from Denefits

Thank you for taking the time to appreciate our services at Denefits. We're glad to have met your needs and are always here to provide you with the best possible service.

Apr. 1st, 2024

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Crazymike Crockett, TX

It was a great experience and the process is easy

1 year ago

Reply from Denefits

Thank you for taking the time to share your positive thoughts! We're overjoyed that you're pleased with our services. Your support motivates us to maintain the highest standards. We look forward to continuing to serve you as a valued member of our community!

Dec. 6th, 2023

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Lorenzo Alston Shreveport, LA

Service was great and straigh to the point.

2 years ago

Reply from Denefits

Thanks for taking the time to share your thoughts and feedback with us. We’re grateful for your positive response.

Jul. 21st, 2023

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Nikki Jones

Easy to apply, no credit check needed this

2 years ago

Reply from Denefits

Dear Nikki,

Thank you for choosing us. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Denefits in the near future.

May. 19th, 2023

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Carla Johnson

I would leave no stars if I could. I do not recommend this company at all. They will go into your bank account without your authorizing it.

4 years ago

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Jessica

So much Cheaper than others and so easy to use

1 year ago

Reply from Denefits

Thank you for the kind words! We’re delighted to know you’re satisfied with our service. Feel free to contact us if you have any further feedback or need help.

Aug. 22nd, 2024

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badnivlek Moultrie, GA

Reports inaccurate information to credit bureaus which can lower your score.

5 years ago

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DDS USA Chicago, IL

THEY ARE TOTAL BS! THEY CLAIM GUARANTEED PAYMENTS WHICH IS BIG FAT LIE!

6 years ago

Reply from Denefits

Hello DDS USA,

Thank you for your feedback. We are sorry to hear your disappointment regarding guaranteed payments. If you have not yet provided your BSA for HIPAA compliance, please do so. This will provide you access to claim any guarantees available for your overdue patients. Denefits will pay Guaranteed payments once a guaranteed claim has been approved at the end of the following month. Claims will expire 30 days after the payment due date. You will not be able to submit claims 30 days after the payment due date. Guaranteed Payments are the Principal Amount and minus the Denefits 10% fee and 10% Denefits guarantee fee.

We also will continue to make collection efforts and report all overdue (and positive) accounts to credit agencies. If you need assistance, please feel free to give us a call 833.336.3348.

Jun. 25th, 2019

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Eric Oak Brook, IL

Terrible customer service and management lies. Avoid this company.

6 years ago

Reply from Denefits

Hello Eric,

Thank you for your feedback. Please feel free to contact us anytime for assistance. We are always happy to help. I have located your practice information and we will reach out to see how we can assist you.

Jun. 14th, 2019