Name: Kaiser Permanente
Rating: 2.6

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Frank Araujo

Excellent; excellent rates, excellent professional and administrative services.

7 years ago

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Eckroat, Julie

Capable, proven, quality care, should be prototype for all health care.

7 years ago

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Kathleen Watts

ALWAYS exceptional care and follow through. Nothing to improve on as of yet

7 years ago

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Matthew Lakeside, CA

Kaiser can not even do the disability paperwork. Making an appointment is horrible with how rude the call center is. They act like they are doing you a favor.

7 years ago

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Valerie Beus Richland, WA

I felt I got a good plan. Good coverage for the price and was able to receive the care I needed.

4 years ago

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Brittany Flammer Logan, UT

We used them for health insurance for 3 years. It was affordable and convenient.

5 years ago

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Sarah Palmer Livermore, CA

I have been a customer for decades. If you are an informed consumer, their service is excellent.

5 years ago

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B Kirtz Sacramento, CA

I'm a Kaiser member and have been for 30 plus years. Happy with the many service's Kaiser offers.

5 years ago

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Dre35 West Valley City, UT

I've used Kaiser since I was a child. The only problem I have is supply and demand. Sometimes it takes weeks to get an appointment.

5 years ago

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Katana Katana Aurora, CO

Kaiser is great for one stop shop, sometimes you may need to switch doctors that you feel will give you the best care

5 years ago

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Josh Mckay Saint Helens, OR

When you actually need help with something you will just get the runner around Pay a bunch of money and not get any help

2 years ago

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Jonathan Cole Westminster, MD

This is by far the worst health insurance I’ve had. 200$ just for a teledoc call and every location is an hour away from me

3 years ago

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Adrienne L Englewood, CO

They are liars and scam artists just like every other insurance. They quote you one rate but change it completely after billing.

3 years ago

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DiDi72 Los Angeles, CA

The worst hospital ever, very uncaring, unconcerned, inconsiderate and treats people as guinea pigs instead of as patients!!!

3 years ago Edited February 24, 2022

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Blake Adams Evergreen, CO

What a horrible experience with the HR department. Customer service skills are lacking in all areas. What a shame. Smh.

4 years ago

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Rebecca Bigman Santa Clara, CA

Kaiser is the WORST insurance. Terrible doctors, tons of inefficiencies and poor customer care. I definitely do not recommend!

4 years ago

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Russ Wenatchee, WA

Take their time even when it an mri for a pressing issue that's causing you pain, as long as it doesn't affect their pay who cares.

4 years ago

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Richard Peppin Rockville, MD

efficient, reasonable. thorough. and mostly friendly

5 years ago

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Rodney Hoffman Los Angeles, CA

With them for many years, so they know my medical history. No problems.

5 years ago

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Ramesh Shah Anaheim, CA

They are providing excellent care and regularly improving

6 years ago

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Ana Rafik Falls Church, VA

I am sick with Asthma came to get an inhaler they can NOT get me an inhaler until Tiesday 5 days from today im Dying!!!!!

6 years ago

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Msclark

I find Kaiser to be the most affordable and the service is wonderful

7 years ago

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Robert Reber

Great insurance, great physicians, great service!

7 years ago

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Mike

Outstanding. Fantastic service. Good doctors who care.

7 years ago

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Mark Szalkiewicz

they are very proactive and quick for simple services

7 years ago

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Sandra Jensen American Fork, UT

Very pleased ith this company. My state doesn't have them any more.

7 years ago

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Bill Perez Lewiston, ID

Disappointed w the lack of care and how they cost so much. They also promote genital mutilation in 4-5 year olds.

2 years ago

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Mahmoud Hamwi

Medical services quality was very bad at every department with which I had the misfortune of receiving treatment.

2 years ago

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Edward Young Hendersonville, NC

Professional, effective, affordable and very flexible too.

5 years ago

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Brian Wilkins

Bad, bad, and bad. Over priced. Cost a fortune and don't pay squat. High deductibles. Overly complicated.

7 years ago

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Summer Stevenson ,

Basic care, not helpful if you need answers. When I needed real help for chronic back pain I got different insurance.

4 years ago

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Anna Lower Saint George, UT

Average health care for an average price so overall pretty good if you don’t need much

6 years ago

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Anonymous Anunaki Canyon Country, CA

Worst Overall The call system itself is ridiculous and the doctors have no idea what they're doing

3 years ago

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JW Concord, CA

Was tefused basic care and followup treatment for a recent cancer diagnosis (3 months).

4 years ago

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Larry Hartleben

I think they don't care about anything but getting my Premiums and telling you to stay healthy

5 years ago

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June Rankin Aurora, CO

The good Doctors are forced to walk out on patients in violation of federal law.

6 years ago

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Jose O Rivas

Very expensive, choosy is higher and they act like they do not care

7 years ago