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GoHealth

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9.9

Overall Score

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Review Source

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Stacey Miller

Everything was explained to me better than first Humana rep couple weeks ago

1 year ago

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Reply from GoHealth

Thanks for your review, Stacey! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 8th, 2024

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Larry Kempen

The agent I had was fantastic. Very upfront and into what I was looking for. Very pleasant person.

1 year ago

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Reply from GoHealth

Thanks for your review, Larry! We're happy to hear you found exactly what you were looking for.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're happy to help! - The GoHealth Team

May. 6th, 2024

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Patricia Norman

Mr Snow explained everything. I believe I will be satisfied with my insurance

1 year ago

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Reply from GoHealth

Thanks for your review, Patricia! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 2nd, 2024

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C. Lee

I already signed up for insurance yesterday. Just want the link for the $2200 please

1 year ago

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Reply from GoHealth

Thanks for your review! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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Jackie Roman

Customer Review Video

1 year ago

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Reply from GoHealth

Thank you for such a thoughtful review, Jackie! We are thrilled to hear about your positive experience working with Angel to find the best plan fit for you.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 16th, 2024

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Ginny

. My coverage was effective 5/1 It is now July NO PAPERWORK NO CARD

5 months ago

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Reply from GoHealth

Thanks for your review, Ginny! While you should have received your benefit card 7-10 business days after your plan was approved, and your paperwork a few weeks weeks after, we would be happy to assist you further. Please contact our Member Services team at 855-203-4871 or email us at customerservice@gohealth.com for your policy number and to request duplicate materials. We're always happy to help! -The GoHealth Team

Jul. 7th, 2025

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JoAnne Lee

I neverna ns na herd of you what do you do

6 months ago

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Reply from GoHealth

Thanks for your review, JoAnne. You recently spoke with one of our licensed agents who guided you through the enrollment process and helped you find your plan. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 12th, 2025

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Michael Wells

The agent hasn't returned my phone calls

7 months ago

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Reply from GoHealth

Thanks for your review, Michael We're sorry to hear you are having some challenges connecting with one of our licensed GoHealth agents. If you would like to connect with your agent, please contact our Member Services team at 855-454-9505 or email us at customerservice@gohealth.com. We'll be more than happy to provide you with the information you are looking for. Please let us know if there is anything else we can assist with in the meantime. -The GoHealth Team

May. 13th, 2025

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Randy Reed

Not sure yet. Just started with go health

7 months ago

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Reply from GoHealth

Thanks for your review, Randy! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 24th, 2025

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Marylou Wadley

I did not order this. I’m paying for something I do not want. Please cancel immediately

8 months ago

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Reply from GoHealth

We're sorry to hear about your recent experience, MaryLou. Above all else, we always want to ensure you are completely satisfied and confident in your final plan selection. If you have any questions about a Medicare Advantage plan or any plan-specific benefits, please don't hesitate to contact our Member Services team at 855-203-4871 or via email at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

Apr. 15th, 2025

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Elvia Elnora Tucker

Great customer service and not forced to make a chsnge

9 months ago

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Reply from GoHealth

Thanks for your review, Elvia! We're glad that you received great service working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 13th, 2025

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Alfred Reynolds (Big Al)

It took a while longer than I thought it would

9 months ago

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Reply from GoHealth

Thanks for your review, Alfred. Above all else, we always want to ensure you're completely satisfied with your overall care experience. If you have any questions or feedback about a Medicare Advantage plan or any plan-specific benefits, please don't hesitate to contact our Member Services team at 855-203-4871 or via email at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

Mar. 10th, 2025

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Karen J. Franklin

I have dis continued Humana Medicare . And switched to Well Care dual eligible special needs HMO.

9 months ago

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Reply from GoHealth

We're incredibly sorry to hear that you aren't satisfied with your health plan, Karen. Above all else, we always want to ensure that you are completely confident with your final plan selection. Please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com if you need help in the future. We're always happy to help! - The GoHealth Team

Mar. 6th, 2025

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Kevin Bryant

I need my password to sign in to my united healt app.

9 months ago

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Reply from GoHealth

Thanks for posting here Kevin, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

Mar. 4th, 2025

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Connie Jones

Have not had long enough toform a opinion

9 months ago

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Reply from GoHealth

Thanks for your review, Connie! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Kim Yavette Funderburg

I can't really give you 5 stars because I just started with united 5 days ago

10 months ago

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Reply from GoHealth

Thanks for your review, Kim! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 7th, 2025

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Bronx Zoo

Didn't think 🤔 anything about it. Just ok

10 months ago

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Reply from GoHealth

Thanks for your review, Bronx! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 4th, 2025

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Daniel P Cushman

I don't know how we will like it. I was just approved yesterday

10 months ago

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Reply from GoHealth

Thanks for your review, Daniel! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 3rd, 2025

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Carie Neasbitt

So far so good time will tell I'm hoping

10 months ago

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Reply from GoHealth

Thanks for your review, Carie! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 3rd, 2025

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India Whitener

Have t used it yet to know how it can work for me thank you

10 months ago

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Reply from GoHealth

Thanks for your review, India! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 31st, 2025

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Chip Williams

Okay. I think it’s a good plan but I’ve never been here before.

10 months ago

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Reply from GoHealth

Thanks for your review, Chip! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 30th, 2025

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Matthew

I like blue shield for what it have to offer

10 months ago

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Reply from GoHealth

Thanks for your review, Matthew! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 27th, 2025

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Clement S

Calls too long, too many people involved

10 months ago

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Reply from GoHealth

Thanks for your review, Clement! We genuinely appreciate your feedback about your enrollment experience and will be sure to share your thoughts with the appropriate GoHealth team members.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 27th, 2025

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Kathy Broom

Very disappointed in the sales information I received. Promised without checking possible. Very bad impression.

10 months ago Edited January 30, 2025

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Reply from GoHealth

No apology necessary, Kathy! If you have any questions for our team in the meantime, please don't hesitate to contact us at 1-877-694=3457 or email us at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

Jan. 23rd, 2025

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Alvin Tucker

All the help I received to understand my plan.

10 months ago

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Reply from GoHealth

Thanks for your review, Alvin! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 22nd, 2025

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alicia

It was too the point and not so long that I got lost in the info.

10 months ago

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Reply from GoHealth

Thanks for your review, Alicia! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 21st, 2025

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Debbie Cole

Just move it along with them program. But your app sucks it won't go through

10 months ago Edited January 17, 2025

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Reply from GoHealth

Thanks for your review, Debbie! If you have any questions about your Medicare Advantage plan or any plan-specific benefits or need assistance with our app, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 21st, 2025

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KATTIE M WHITE

I loved how it helps me to understand my benefits.

11 months ago

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Reply from GoHealth

Thanks for your review, Kattie! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 7th, 2025

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David Propst

Customer Review Video

11 months ago

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Reply from GoHealth

Thanks for your review, David! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 16th, 2024

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Kathleen Bauer

Jody was wonderful, highly recommend, very helpful

1 month ago Edited November 20, 2025

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Joe Botello

Thank you ramiah for being very professional

8 months ago

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Reply from GoHealth

Thanks for your review, Joe! We're happy Ramiah was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 20th, 2025

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Teresa Hopkins

The agent was very good liked her very much

1 year ago

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Reply from GoHealth

Thanks for your review, Teresa! We're happy to hear you had such a positive experience working with one of our licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 12th, 2024

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BELLY

Great app, love it gives good information.

1 year ago

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Reply from GoHealth

Thanks for your review! We're glad to hear you're enjoying our app.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 12th, 2024

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Gerald Ruffin

Received very helpful information so far

1 year ago

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Reply from GoHealth

Thanks for your review, Gerald! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 12th, 2024

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Nancy Caldwell

Lots of specific information given by Mrs P to assist my decision

1 year ago

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Reply from GoHealth

Thanks for your review, Nancy! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 12th, 2024

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Cynthia Saunders

I like doing the packet better than on the computer. I’m afraid I’ll leave something out.

1 year ago

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Reply from GoHealth

Thanks for your review, Cynthia! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 12th, 2024

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Debbie Hawn

David B was incredible, polite, helpful and patient

1 year ago

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Reply from GoHealth

Thanks for your review, Debbie! We're glad that David was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 12th, 2024

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R L Leonard

She's very helpful and knowledgeable just sent me with enrolling

1 year ago

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Reply from GoHealth

Thanks for your review! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 12th, 2024

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Ethelyn Shoulder Blade

Great information given by Michael, Re: benefits

1 year ago

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Reply from GoHealth

Thanks for your review, Ethelyn! We're glad that Michael was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 12th, 2024

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kenneth underwood

Great communication and knowledge of product

1 year ago

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Reply from GoHealth

Thanks for your review, Kenneth! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 12th, 2024

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Keith Plimmer

just as expected very easy to enroll easy to understand

1 year ago

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Reply from GoHealth

Thanks for your review, Keith! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Stanley Scott

Claudine M was very helpful and knowledgeable.

1 year ago

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Reply from GoHealth

Thanks for your review, Stanley! We're glad that Claudine was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Michael McNally

liked it wasn't hurried and was comprehensive

1 year ago

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Reply from GoHealth

Thanks for your review, Michael! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Debirah Ggeiger

Very helpfull, very friendly, a great experience

1 year ago

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Reply from GoHealth

Thanks for your review, Debirah! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Bridget

United Healthcare is awesome. I'm very satisfied with them

1 year ago

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Reply from GoHealth

Thanks for your review, Bridget! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Tela Nelson

The in depth explaining of the plans and the copays

1 year ago

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Reply from GoHealth

Thanks for your review, Tela! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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DAVID Ogg

Nothing, every thing is ok i am a new acct

1 year ago

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Reply from GoHealth

Thanks for your review, David! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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sharon buntain

They were Direct & to the point during our call.

1 year ago

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Reply from GoHealth

Thanks for your review, Sharon! We're glad you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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William Radtke

I wanted a change just what I wanted. Thanks helping

1 year ago Edited December 12, 2024

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Reply from GoHealth

Thanks for your review, William! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Steven Cerasoli

Christie rocks!!!!!!!!! GREAT ATTITUDE & EFFORT

1 year ago

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Reply from GoHealth

Thanks for your review, Steven! We're glad that Christie was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024