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GoHealth

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9.9

Overall Score

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Review Source

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Deidra Patterson

Melissa K. is the absolute best. She searches very hard to get you in the best policy possible.

1 year ago Edited October 25, 2024

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Reply from GoHealth

Thanks for your review, Deidra! We're glad that Melissa was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 17th, 2024

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Terry Leegray

Customer service was very informative, helpful and had a great experience with my phone call

1 year ago

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Reply from GoHealth

Thanks for your review, Terry! We're happy to hear you had such a great experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 17th, 2024

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Yalinda Brewer

Christine was very helpful and friendly, she was patient and answered all my questions

1 year ago

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Reply from GoHealth

Thanks for your review, Yalinda! We're glad that Christine was bale to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 10th, 2024

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Dan

Go Health is pro-active and here for me. I'm everyway they are there for their members

1 year ago

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Reply from GoHealth

Thanks for your kind words, Dan! When it comes to your health, you deserve to feel confident in your health decisions. We're glad that our team of licensed GoHealth agents could help.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 1st, 2024

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Jenny phillips

The guy I talked to was very helpful and informative of what my plan is and would include

1 year ago

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Reply from GoHealth

Thanks for your review, Jenny! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 30th, 2024

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Corinne Braasch

Excited to get better health plan! Don't have enough experience with Exact to critique!

1 year ago Edited September 30, 2024

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Reply from GoHealth

Thanks for your review, Corinne! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 30th, 2024

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Suzanne For

Everyone was explained perfectly. I received benefits I didn’t know I could get.

1 year ago

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Reply from GoHealth

Thanks for your review, Suzanne! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 30th, 2024

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Denise Young-Bess

I have no comments at this time. I think the representative did very well in her presentation of the package.

1 year ago

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Reply from GoHealth

Thanks for your review, Denise! We're glad to hear you had such a positive experience working with one of our licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 27th, 2024

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Deanna Kelley

Zedekai N. was very helpful. He gave the information I needed to select GoHealth.

1 year ago

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Reply from GoHealth

Thanks for your review, Deanna! We're glad that Zedekai was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 27th, 2024

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Elaine Larson

Customer Review Video

1 year ago

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Reply from GoHealth

Thanks for your review, Elaine! We're glad that Tim was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 25th, 2024

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Janet Joseph

Denise Karas was amazing. She helped me so much decide the best plan for my dad.

1 year ago

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Reply from GoHealth

Thanks for your review, Janet! We're glad that Denise was able to guide you through the enrollment process help you find an ideal plan fit for your dad.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 27th, 2024

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Mary Horn

I was able to upgrade my current Humana coverage without changing most of my present benefits.

1 year ago

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Reply from GoHealth

Thanks for your review, Mary! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 23rd, 2024

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Laurie

Your rep was not only thorough but so very kind and helpful ❤️ My experience was amazing!

1 year ago

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Reply from GoHealth

Thanks for your review, Laurie! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 23rd, 2024

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Paula Adams

Tyler was very nice and patient with the two of us. He had claiming voice so that helped.

1 year ago

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Reply from GoHealth

Thanks for your review, Paula! We're glad that Tyler was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 23rd, 2024

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Peggy Pumphrey

My agent was very through and knowledgeable. Walked me through all the benefits.

1 year ago

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Reply from GoHealth

Thanks for your review, Peggy! We're glad that one of our licensed GoHealth agents could guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 20th, 2024

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Terry Bryant

The representative went through everything very well to where I could understand it

1 year ago

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Reply from GoHealth

Thanks for your review, Terry! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 20th, 2024

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danny safady

Stephanie hope is the best agent I could ever have spoken to. Give her. A raise!

1 year ago Edited September 20, 2024

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Reply from GoHealth

Thanks for your review, Danny! We're glad that Stephanie was able to guide you through the enrollment process and help you find your ideal plan fit. We will be sure to share your kind words with Stephanie and our team!

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 19th, 2024

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Edward Mcdonald

Was very IMPRESSED With Tre and Brian. I have added benefits, real HAPPY!!! E MCDONALD

1 year ago

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Reply from GoHealth

Thanks for your review, Edward! We're glad that Tre and Brian could guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 18th, 2024

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M. Roberts

My agent, Kim was knowledgeable and patient and got me the best plan possible for me. Thank you.

1 year ago

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Reply from GoHealth

Thanks for your review! We're glad that Kim and our team of licensed GoHealth agents were able to guide you through the enrollment process and help find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 17th, 2024

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Sharon Walker

Quiten H. was the best help I have ever received and plan on telling others about him

1 year ago

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Reply from GoHealth

Thanks for your review, Sharon! We're glad that Quinten was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 17th, 2024

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Patsy Ferguson

I like all of the benefits you have. I also like the precipitation drug coverage

1 year ago

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Reply from GoHealth

Thanks for your review, Patsy! We're glad to hear that you are satisfied with your final plan selection.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 17th, 2024

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Carol Lam

Customer Review Video

1 year ago

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Reply from GoHealth

Thanks for your review, Carol! We're glad to hear about your positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 9th, 2024

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Gloria Herrera

Clear info. Amiable interviewer. Relatable. Follow up exactly as stated with rep.

1 year ago

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Reply from GoHealth

Thanks for your review, Gloria! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and provide you with all of the information you were looking for.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 9th, 2024

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vicki king

The operators I spoke with was so kind and thoughtful I really enjoyed the experience

1 year ago

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Reply from GoHealth

Thanks for your review, Vicki! We're happy to hear you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 9th, 2024

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Regina Hill

Just learning of GoHealth, hard to rate at this moment. Now if you're referring to the Agent I spoke with to get here? ..She's EXCELLENT,

1 year ago

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Reply from GoHealth

Thanks for your review, Regina! We're happy to hear that the licensed GoHealth agent who helped you enroll left such a positive first impression.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 5th, 2024

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Helon Shoemake

Liked: pleasant, attentive to needs, trained interviewer who carefully explain ned details .

1 year ago

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Reply from GoHealth

Thanks for your review, Helon! We're happy to hear that our team of licensed GoHealth agents provided such a positive enrollment experience and could help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 5th, 2024

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Dave Rast

The service was great The representative was awesome and they found me the best policy

1 year ago

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Reply from GoHealth

Thanks for your review, Dave! We're so glad to hear that the licensed GoHealth agent you worked with could help you through the enrollment process and find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 5th, 2024

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Pamela Marchesani

Very helpful, knowledgeable and friendly. Talked a bit to fast but slowed down after I mentioned it.

1 year ago

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Reply from GoHealth

Thanks for your review, Pamela! Thank you for sharing this feedback with us regarding your recent enrollment experience.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 3rd, 2024

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Vena Wright

The extremely good knowledge that Adam has involving health care and management.

1 year ago

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Reply from GoHealth

Thanks for your review, Vena! We're glad that Adam was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 3rd, 2024

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Stephanie McCarson

Agent knowledgeable, and patient explaining things, I had trouble understanding

1 year ago

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Reply from GoHealth

Thanks for your review, Stephanie! We're happy to hear you had such a positive enrollment experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 28th, 2024

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lenniepope

Allen R. was very knowledgeable and helpful and professional. And he didn’t rush me.

1 year ago

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Reply from GoHealth

Thanks for your review! We're glad that Allen was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 26th, 2024

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Shirleen Hall

Dallas as usual ☺️ you rock time and time again. Keep up the excellent work!

1 year ago Edited September 27, 2024

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Reply from GoHealth

Thanks for your review, Shirleen! We're so happy to hear you had such a great experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 26th, 2024

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David Runyon

The rep that helped me was so accommodating in getting me better benefits that I have not had.

1 year ago

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Reply from GoHealth

Thanks for your review, David! We're glad that the licensed GoHealth agent you worked with was able to help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 23rd, 2024

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Li Massie

Thus far, All of my interactions with Go Health have been at least "up to my expectations And standards thank you!!

1 year ago

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Reply from GoHealth

Thanks for your review, Li! We're glad that you've had such a positive experience with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 23rd, 2024

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Robert Robichaud

Very informative, helping and thorough process. Thank you for the great service

1 year ago

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Reply from GoHealth

Thanks for your review, Robert! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 23rd, 2024

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Penny Norris

Incredibly helpful, kind, and patient with this old lady…thank you to Antonio T.

1 year ago

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Reply from GoHealth

Thanks for your review, Penny! We're happy to hear that Antonio was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 22nd, 2024

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Gail Kincaid

I spoke Mrs. Thompson, she was very helpful. And kind. She expland all of my options .

1 year ago

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Reply from GoHealth

Thanks for your review, Gail! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 21st, 2024

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PENNY

It was quick and simple and Josh got me a much better plan then I currently had!!!!!!

1 year ago Edited August 21, 2024

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Reply from GoHealth

Thanks for your review, Penny! We're glad that Josh was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 21st, 2024

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Betty Harris

Would like was they called me and talked to me about the plan what to look for in my plan

1 year ago

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Reply from GoHealth

Thanks for your review, Betty! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 21st, 2024

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Sharla Lovato

I Love how helpful and understanding I can't remember his name and I am sorry was driving

1 year ago

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Reply from GoHealth

Thanks for your review, Sharla! We're glad to hear you had such a positive experience working with one of our licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 21st, 2024

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John L Miller

The associate that helped me .Fabian Brown was very helpful in helping me update my policy

1 year ago

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Reply from GoHealth

Thanks for your review, John! We're happy to hear that Fabian was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 16th, 2024

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Connie T Mcmanis

The agent I spoke to, Robin, explained everything so well and made sure the right plan was picked!!

1 year ago

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Reply from GoHealth

Thanks for your review, Connie! We're glad that Robin was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 15th, 2024

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ROBIN Polly

The friendliness and the willingness to answer your questions. Making sure you understand.

1 year ago

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Reply from GoHealth

Thanks for your review, Robin! When you trust us with your healthcare needs, you deserve to feel confident in your final enrollment decision. Thank you for your trust and for working with our team of dedicated GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 13th, 2024

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Susie Jackson

I like what the company offered and the man I talked to on the phone was very helpful.

1 year ago

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Reply from GoHealth

Thanks for your review, Susie! We're happy to hear that the GoHealth licensed agent you spoke with could guide you through the plan enrollment process.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 9th, 2024

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Janice Rash

They took their time to make sure I understood everything and make I got taken care of

1 year ago

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Reply from GoHealth

Thanks for your review, Janice! We're happy to hear that you had such a positive enrollment experience.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 8th, 2024

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Karen Whittington

Bria J. was wonderful to work with. She was sweet and kind I'm so bless to have spoke with her

1 year ago

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Reply from GoHealth

Thanks for your review, Karen! We're glad that Bria was so helpful during the enrollment process and helped you find your ideal plan fit. We'll be sure to share your kind words with Bria and our team!

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 8th, 2024

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Damon McAdams

My assistant was the most competent and helpful person I've ever been helped by.

1 year ago

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Reply from GoHealth

Thanks for your review, Damon! We're thrilled to hear that the GoHealth agent you worked with was able to guide you through the enrollment process and provide peace of mind in your final plan selection.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 5th, 2024

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Paul Lester

The young man who convinced me to switch my policy. Great attitude and very informative.

1 year ago

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Reply from GoHealth

Thanks for your review, Paul! We're happy to hear you had such a positive enrollment experience and managed to find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 1st, 2024

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Diane Willey

the person that to me said he was from UHC and got me to change my plan and said it is the same as the other. was not lost my dentel, and a few others changed.

1 year ago

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Reply from GoHealth

We're sorry to hear about your recent experience, Diane! Above all else, we always want to ensure the information you receive about your health plan is accurate and easy to understand.

If you wouldn't mind, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We would be happy to provide some additional assistance. Thank you for your continued patience and cooperation, Diane. - The GoHealth Team

Jul. 24th, 2024

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Renee Russell

I liked the Patience, Professional attitude and knowledge of your Representative.

1 year ago

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Reply from GoHealth

Thanks for your review, Renee! We are happy to hear you had such a positive enrollment experience working with one of our GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 24th, 2024