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GoHealth

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8.6

Overall Score

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Review Source

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Stella Cagle

The options and the policy. The service it provides

11 months ago

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Reply from GoHealth

Thanks for your review, Stella! We're glad that you had such a positive experience. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 24th, 2025

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Luz Vasquez

Very good w explanantion and eveyrhting else

11 months ago

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Reply from GoHealth

Thanks for your review, Luz! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 15th, 2025

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SAM GOLDMAN

Your reply. Was friendly and professional.

11 months ago

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Reply from GoHealth

Thanks for your review, Sam! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 15th, 2025

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Anita Pacheco

I already have insurance for my final day. So far I have no complaints.

11 months ago

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Reply from GoHealth

Thanks for your review, Anita! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 15th, 2025

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c b

Great I enjoyed getting what I needed and deserved

11 months ago

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Reply from GoHealth

Thanks for your review! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 14th, 2025

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Debbie sanchez

Explained everything so I understood very helpful

11 months ago

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Reply from GoHealth

Thanks for your review, Debbie! We're glad you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 7th, 2025

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Theresa Mireles

everything is great very easy i can manage page easy

11 months ago

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Reply from GoHealth

Thanks for your review, Theresa! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 7th, 2025

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Darriket Givan

My agent was very helpful and informative

11 months ago

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Reply from GoHealth

Thanks for your review, Darrriket! We're happy our agent was able to guide you through the enrollment process. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 7th, 2025

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Lynette Thomas

It ok I been on the plane over five years it's a good plan.

11 months ago

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Reply from GoHealth

Thanks for your review, Lynette! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 7th, 2025

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Rose M Martinez

Great easy and knowledgeable wonderful experience

11 months ago

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Reply from GoHealth

Thanks for your review, Rose! We're glad you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 4th, 2025

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Janice Smith

The representative explained the program so I could understand the process.

1 year ago

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Reply from GoHealth

Thanks for your review, Janice! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Cindy Cummings

Too long of a process. I didn’t think I’d ever get off the phone with the person who interviewed me.

1 year ago

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Reply from GoHealth

Thanks for your review, Cindy! Above all else, we are always looking for ways to improve your customer experience. If you have any questions about a Medicare Advantage plan or any plan-specific benefits or would simply like to share some additional feedback about your experience, please don't hesitate to contact our Member Services team at 855-203-4871. We're always happy to help! -The GoHealth Team

Apr. 2nd, 2025

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john panico

Super helpful and very patient. Emily was awesome to work with

1 year ago

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Reply from GoHealth

Thanks for your review, John! We're happy Emily was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Matthew Elliott

How easy it was to sign up and how nice the gentleman was who signed me up.

1 year ago

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Reply from GoHealth

Thanks for your review, Matthew! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Vicki L Smith

Robin explained everything in a way that was easy to understand.

1 year ago

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Reply from GoHealth

Thanks for your review, Vicki! We're happy Robin was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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John Moore

The agent was so awesome, very knowledgeable and kind very professional.I

1 year ago

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Reply from GoHealth

Thanks for your review, John ! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Leonard Guerra

Good customer service, and Agent explained insurance plan well.

1 year ago

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Reply from GoHealth

Thanks for your review, Leonard! We're happy tour agent was able to guide you through the enrollment process. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Joyce Hardison

Amanda M was AWESOME. She made i understood everything before we hung up.

1 year ago

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Reply from GoHealth

Thanks for your review, Joyce! We're happy Amanda was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Janis Woods

Representative gave me a lot of information on the Humana Choice Giveback.

1 year ago

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Reply from GoHealth

Thanks for your review, Janis! We're happy our agent was able to guide you through the enrollment process . If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 27th, 2025

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Zelma Newkirk

I called today and got some helpful information. Thank you very much

1 year ago

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Reply from GoHealth

Thanks for your review, Zelma! We're glad you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 27th, 2025

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Darlene Dullea

Customer service was a pleasure to talk with about my health care needs.

1 year ago

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Reply from GoHealth

Thanks for your review, Darlene! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 24th, 2025

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Christine Dawkins

Coverage appear to give me more medical services than my previous provider.

1 year ago

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Reply from GoHealth

Thanks for your review, Christine! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 24th, 2025

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Ruth Bevans

My agent was totally professional. She was great to talk to.

1 year ago

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Reply from GoHealth

Thanks for your review, Ruth! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 18th, 2025

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Christine Price

Process took too long. Also representative seemed more interested in signing me up than listening.

1 year ago

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Reply from GoHealth

Thanks for your review, Christine! Above all else, we are always looking for ways to improve your customer experience. If you have any questions about a Medicare Advantage plan or any plan-specific benefits or would simply like to share some additional feedback about your experience, please don't hesitate to contact our Member Services team at 855-203-4871. We're always happy to help! -The GoHealth Team

Mar. 14th, 2025

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Beatrice

I like how the person that helped me was great getting me this plan

1 year ago

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Reply from GoHealth

Thanks for your review, Beatrice! We're glad that you had a positive experience with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 13th, 2025

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HAZEL ANN LAWSON

Customer Review Video

1 year ago Edited March 12, 2025

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Reply from GoHealth

Thanks for your review, Hazel! If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 27th, 2025

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Howard Hudson

Everything she was very nice and very informative where I could understand it

1 year ago

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Reply from GoHealth

Thanks for your review, Howard! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 13th, 2025

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Tawa Burk

Sometimes I forget what’s been told to me so I may need to ask to be reminded of what I have.

1 year ago

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Reply from GoHealth

Thanks for your review, Tawa! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 10th, 2025

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Majestic Concious

I like the way Stephen Calahan took care of business right away

1 year ago

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Reply from GoHealth

Thanks for your review, Majestic! We're happy that Stephen was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 6th, 2025

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KATHY MAUCH

So far ok , only had it for a month. I will give it a chance

1 year ago

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Reply from GoHealth

Thanks for your review, Kathy! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 6th, 2025

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Katrena sharp

The service and the way the handled me and was so polite and noce

1 year ago

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Reply from GoHealth

Canned Response: Thanks for your review, Katrena! We're glad that you had a positive experience. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Karen P

Fran was not helpful, but friendly and understanding. She’s an asset!

1 year ago

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Reply from GoHealth

Thanks for your review, Karen! We're happy that Fran was able to help you . If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 4th, 2025

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Donna Snyder

Ery courteous, knowledgeable, patient and extremely professional

1 year ago

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Reply from GoHealth

Thanks for your review, Donna! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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david scruggs

Carmara would pause and answer questions when it Was necessary!

1 year ago

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Reply from GoHealth

Thanks for your review, David! We're happy that Carmara was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 4th, 2025

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Agnes Renee Myovela

Mr MacDonald was very helpful and got me the right plan thank you

1 year ago

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Reply from GoHealth

Thanks for your review, Agnes! We're happy that Dennis was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 4th, 2025

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Ruthie Kuneff

They need to be upfront and honest in the beginning when they speak to you on the phone not wishy-washy.

1 year ago Edited March 19, 2025

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Reply from GoHealth

Thanks for your review, Ruthie! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Neil Farnsworth

Got what I needed with less money involved . Better overall value

1 year ago

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Reply from GoHealth

Thanks for your review, Neil ! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any of your plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Emma Jackson

I have no complaints .So far I'm satisfied sofar with the plan

1 year ago Edited March 4, 2025

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Reply from GoHealth

Thanks for your review, Emma! We're glad that you enjoyed working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Carlos Villanueva

Easy to talk to and understood my needs. Nothing to dislike.

1 year ago

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Reply from GoHealth

Thanks for your review, Carlos! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Daniel Christensen

High quality and first class service did I receive! Thank you!

1 year ago Edited March 13, 2025

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Reply from GoHealth

Thanks for your review, Daniel! We're glad that Kermit was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 27th, 2025

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Rose Glenney

The agent was very informative about the plane and what I could expect

1 year ago

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Reply from GoHealth

Thanks for your review, Rose! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 27th, 2025

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Penny Page

Very nice and knowledgeable. Feel so much better about my health care options.

1 year ago

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Reply from GoHealth

Thanks for your review, Penny! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025

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Teresa Martinez

Husin was very helpful and enrolled me something better to fit my nerds

1 year ago

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Reply from GoHealth

Thanks for your review, Teresa! We're glad that Husin was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025

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Mary gober

It was a pretty easy process the agent I worked with was very helpful

1 year ago

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Reply from GoHealth

Thanks for your review, Mary! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025

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Sandi Burke

I worked with all very nice people and was well taken care of

1 year ago

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Reply from GoHealth

Thanks for your review, Sandi! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025

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samuel kirk

Everyone I speak with is courteous, helpful, knowledgeable, and very helpful

1 year ago

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Reply from GoHealth

Thanks for your review, Samuel! We're glad you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025

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Sylvia Pierre-Gilles

I like everything that was said to me. Everything sounded great.

1 year ago Edited February 25, 2025

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Reply from GoHealth

Thanks for your review, Sylvia! We're glad that one of our licensed GoHealth agents could guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Rebecca Thorpe

I’m amaze that I can talk Ariel person about the stuff I don’t understand

1 year ago

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Reply from GoHealth

Thanks for your review, Rebecca! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Michelle Van Horn

Jerry was friendly and helpful and explained everything clearly

1 year ago Edited February 25, 2025

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Reply from GoHealth

Thanks for your review, Michelle! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Vance

I like the fact that Martha H listened to me and fixed my concerns

1 year ago

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Reply from GoHealth

Thanks for your review, Vance! We're glad that Martha was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025