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GoHealth

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9.9

Overall Score

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Review Source

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Shawn Newell

The agent and customer service representatives have been very knowledgeable and helpful.

9 months ago

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Reply from GoHealth

Thanks for your review, Shawn! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 5th, 2025

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Tommy Robinson

New customer, don't have sufficient history information to give a valid survey rating

9 months ago

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Reply from GoHealth

Thanks for your review, Tommy! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 27th, 2025

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Brenda Rachal

I liked the way Jeff explained everything he was doing before he did it and made sure I understood

9 months ago

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Reply from GoHealth

Thanks for your review, Brenda! We're glad that Jeff was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 27th, 2025

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Abraham Sanni-Olatunji

Kiana was very patient with me and she took time to explain the best option available to me.

9 months ago

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Reply from GoHealth

Thanks for your review, Abraham! We're glad that Kiana was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025

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Review Source

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beast Savage

Patient and caring customer service reps, great incentives and lots of providers near my home.

9 months ago Edited March 4, 2025

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Reply from GoHealth

Thanks for your review! We're elated to have you as a GoHealth member and are so happy to hear that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025

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Roneil Elbrader

I was pleased with the process of finding a better Medicare Advantage plan than I previously had.

9 months ago

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Reply from GoHealth

Thanks for your review, Roneil! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025

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Monica Brooks

Wonderful customer service and was able to get me more coverage and $0 copay on everything!!!

9 months ago

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Reply from GoHealth

Thanks for your review, Monica! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025

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Teri Richard

Kayle was my rep and he was so helpful and personable.I am very thankful for all of his help!!!

9 months ago

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Reply from GoHealth

Thanks for your review, Teri! We're glad that Kayle was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Donna Blake

Customer Service. Explained each benefit in simple, easy, though way to understand.

9 months ago

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Reply from GoHealth

Thanks for your review, Donna! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Patricia Brown

This is new insurance,for me, hopefully a really good one ,as a person with disability .

9 months ago

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Reply from GoHealth

Thanks for your review, Patricia! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Paula O

Kevin T is the BEST MAN to help me learn so much! Thanks Kevin. You’re awesome.

9 months ago

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Reply from GoHealth

Thanks for your review, Paula! We're glad that Kevin was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Raymond Renfro

I’m just getting started with go health I’ll let you know in a month or so how they are doing

9 months ago

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Reply from GoHealth

Thanks for your review, Raymond! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 17th, 2025

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Carol McCutchen

Very respectful, very knowledgeable. I am happy that I got in touch with company

10 months ago

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Reply from GoHealth

Thanks for your review, Carol! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 15th, 2025

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Darlene Frye

A great representative help me out a lot. Answer all question with professionalism.

10 months ago

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Reply from GoHealth

Thanks for your review, Darlene! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 15th, 2025

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Review Source

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David Ledbetter

Excellent and very knowledgeable representatives. All of my question's answered.

10 months ago

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Reply from GoHealth

Thanks for your review, David! We're glad you had such a positive experience working with our team of licensed GoHealth agents.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 14th, 2025

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Review Source

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Margaret Harrington

My agent was very friendly and knowledgeable. I am very happy with his help and advice. Thank you

10 months ago

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Reply from GoHealth

Thanks for your review, Margaret! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 14th, 2025

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Jonathan hass

A kind and knowledgeable person that I set up my membership with!! I am very pleased!!

10 months ago Edited February 16, 2025

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Reply from GoHealth

Thanks for your review, Jonathan! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 13th, 2025

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Review Source

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Ron Adæl Wilson

Very detailed agent, thourough explaination, highly recommended (Stormy Peloquin)

10 months ago

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Reply from GoHealth

Thanks for your review, Ron! We're glad that Stormy was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 12th, 2025

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Review Source

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Chatarra stay

I love how friendly my agent was and I look forward to being a member of my plan.

10 months ago

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Reply from GoHealth

Thanks for your review, Chatarra! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 10th, 2025

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Irene Duncan

Good service. The items that I am supposed to receive by postal mail have not been received.

10 months ago

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Reply from GoHealth

Thanks for your review, Irene! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 10th, 2025

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Review Source

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Linda Bennett

David was very nice and informative. I'm old and he helped me understand everything

10 months ago

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Reply from GoHealth

Thanks for your review, Linda! We're glad that David was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 7th, 2025

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Cheryl Roybal

John explan everything i needed for my program . And a better program. Then what I had.

10 months ago

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Reply from GoHealth

Thanks for your review, Cheryl! We're glad that John was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 5th, 2025

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stephanie owsley

Took her time to find extra Help, really appreciate with us Seniors benefits being cut this year

10 months ago

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Reply from GoHealth

Thanks for your review, Stephanie! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 5th, 2025

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Elizabeth Coffey

Knowledgeable and experienced customer service who helps you pick the best plan for you

10 months ago

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Reply from GoHealth

Thanks for your review, Elizabeth! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 3rd, 2025

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Review Source

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Sammy Shirley

I'm new but so far all is good I'm hoping it just gets better from here I'm excited

10 months ago

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Reply from GoHealth

Thanks for your review, Sammy! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 3rd, 2025

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Review Source

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Terry Reynolds

Your people screwed up my application after me answering your questions and telling exactly which county I live in. Enrollment is still not assured.

10 months ago

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Reply from GoHealth

We're sorry to hear about your recent experience, Terry! More than anything, we always want to ensure you are completely satisfied with your enrollment experience.

For any questions you may have about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. Thank you for your continued patience and cooperation, Terry. We hope to hear from you soon. - The GoHealth Team

Feb. 3rd, 2025

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Review Source

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Gloria Sparks

I liked talking to your agent. He was very kind, patient and always help me to understand envy.

10 months ago

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Reply from GoHealth

Thanks for your review, Gloria! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 3rd, 2025

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DANIEL SUTTON

If I could give negative 4 stars , I would. Got a letter after I signed up that they couldn't give me a health plan because I was incarcerated! I assure everyone that I'm NOT incarcerated. Agents last name was Case

10 months ago Edited February 4, 2025

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Reply from GoHealth

We're very sorry to hear about your recent experience, Daniel. Above all else, we always want to ensure that you receive the most accurate, up-to-date information about your health plan. Please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We will ensure that this matter is addressed promptly. Thank you for your continued patience and cooperation, Daniel. - The GoHealth Team

Feb. 4th, 2025

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Review Source

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Steve R

I don't want to go with go health I want to stick with my old Insurance anthem I was misinformed on the coverage from gohealth I do not want gohealth so cancel my enrollment and get back to me that I know it was canceled

10 months ago

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Reply from GoHealth

We're sorry to hear about your recent experience, Steve. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 27th, 2025

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Robert Kinard

Very helpful in all my questions and very courteous.I will give the 5 star rating.

10 months ago

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Reply from GoHealth

Thanks for your review, Robert! If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 27th, 2025

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Adrian Bryant

Did not receive any information or cards or food card yet. Need to receive so everything on my end is canceled.

10 months ago

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Reply from GoHealth

Thanks for your review, Adrian! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 27th, 2025

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Amber McBride

Waiting for card Soo far im very happy they give u a spending allowance for food and otc products

10 months ago

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Reply from GoHealth

Thanks for your review, Amber! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 27th, 2025

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Review Source

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Debra Stahl-Hanninen

I spoke to a representative who was very professional and answered all my questions

10 months ago

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Reply from GoHealth

Thanks for your review, Debra! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 27th, 2025

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Review Source

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Patrick Hunter

I’m new to GoHealth this year, so far my experience with them is good, off to a good start, ask me again later.

10 months ago

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Reply from GoHealth

Thanks for your review, Patrick! We're glad that you've had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 27th, 2025

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Sheila Staples

Everyone was very friendly and helpful. Made sure I understood everything in my plan.

10 months ago

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Reply from GoHealth

Thanks for your review, Sheila! We're glad you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 22nd, 2025

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James Rhyne,Jr.

I'm so happy that Humana can help me with my benefits I'm very satisfied you have a good day

10 months ago Edited January 22, 2025

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Reply from GoHealth

Thanks for your review, James! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 21st, 2025

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Review Source

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Sharon English

What I like with the plan are my prescriptions, transportation and doctors that in my portal.

10 months ago

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Reply from GoHealth

Thanks for your review, Sharon! We're happy to hear that you're satisfied with your current health plan.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 21st, 2025

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Belenda Matthews

The representative was very helpful and I enjoyed the opportunity of talking to him.

10 months ago

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Reply from GoHealth

Thanks for your review, Belenda! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 21st, 2025

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Richard Meadows

The Gentmen I talked to the phone was very kind and he new his stuff.He was very friendly

10 months ago

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Reply from GoHealth

Thanks for your review, Richard! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 21st, 2025

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Dean j neal

I thought Colin was very thorough and explained my choices for me to understand 👍

10 months ago

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Reply from GoHealth

Thanks for your review, Dean! We're glad that Colin was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 21st, 2025

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Stephanie Smith

The repressive was very knowledgeable of what I needed. She did an exceptional job!

11 months ago

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Reply from GoHealth

Thanks for your review, Stephanie! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 16th, 2025

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Schelly Mack

Customer service was excellent...I definitely would recommend to friends and family!

11 months ago

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Reply from GoHealth

Thanks for your review, Schelly! We're happy to hear you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 13th, 2025

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gloria hollis

The representative that assisted me was very friendly and professional Knew her job

11 months ago

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Reply from GoHealth

Thanks for your review, Gloria! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 9th, 2025

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Shiela Hager

I need a new doctor,the one I have now dose nothing to help me with the pain that I have.

11 months ago

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Reply from GoHealth

Thanks for your review, Shiela! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 2nd, 2025

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Shane “IMRIPPER” Asay

The thoroughness and the attention to detail and the patients I had with my contact Mark

11 months ago

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Reply from GoHealth

Thanks for your review, Shane! We're glad that Mark was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 23rd, 2024

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Joey Bowers

GoHealth did an excellent job explaning my insurance process and answering my questions.

11 months ago

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Reply from GoHealth

Thanks for your review, Joey! If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 18th, 2024

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Ambra hall

They were very kind, caring and efficient. They found me the perfect match for my needs. Thank you so very much.

1 year ago

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Reply from GoHealth

Thanks for your review, Ambra! We're glad you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Claudia Lauff

Merav was very informative about all my options for insurance benefits and helped me get the best coverage

1 year ago

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Reply from GoHealth

Thanks for your review, Claudia! We're glad that Merav was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Bob Miller

Agent was very patient and knowledgeable with my questions and never gave the impression that he was in a rush.

1 year ago

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Reply from GoHealth

Thanks for your review, Bob! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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The Goose singh

My assistant was Carmela. She was so helpful. What an angel. She helped me change my Medicare plan. She is amazing.

1 year ago

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Reply from GoHealth

Thanks for your review! We're glad that Carmela was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024