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GoHealth

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9.9

Overall Score

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Evangeline Agolloso

Your agent's input was highly valued during his presentation. Until then, it remained to be seen and rate again! Thank you.

1 year ago

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Reply from GoHealth

Thanks for your review, Evangeline! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 29th, 2024

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Pamela Rosenthal

Jeffrey was very informative and patient with me. I had a lot of concerns about switching plans and he explained everything in detail.

1 year ago

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Reply from GoHealth

Thanks for sharing your experience, Pamela! We're glad that Jeffrey was able to walk you through your enrollment and answer all of your questions. We know that switching plans can seem intimidating, so thank you for trusting GoHealth to find your ideal plan.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 29th, 2024

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Barbara Champagne

Brandon was very knowledgeable for everything that I needed he was very professional and I thank you very much and he is very courteous as well

1 year ago

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Reply from GoHealth

Thanks for your review, Barbara! We're glad that Brandon was so helpful throughout the enrollment process.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 29th, 2024

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Latresa Rich

The agent was excellent in answering all my questions and explaining all my options. I will be referring my family and friends to Go Health.

1 year ago

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Reply from GoHealth

Thanks for your review, Latresa! We're glad to hear that our GoHealth licensed agent was able to answer all of your questions and explain all of the plan options available to you.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 4th, 2024

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craig cortez

The experiance was painless informative and it also helped my situstion by alerting me to more then originally seen at sign in at Humana

1 year ago

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Reply from GoHealth

Thanks for your review, Craig! We are so glad we could help your situation and provide you with the information you were looking for.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 30th, 2024

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donald kessinger

My representative was very professional and very easy to under stand. She was a pleasant and helpful in answering all my question. What a delight.

1 year ago

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Reply from GoHealth

It was a delight working with you, Donald! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 28th, 2024

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Roland L Pitts

You provided surface level information in order to sign me up. But you withheld critical information concerning co-pay, which I only discovered when I thoroughly reviewed the plan. I do not like the plan and plan to cancel enrollment.

1 year ago

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Reply from GoHealth

We are sorry to hear about your recent experience with our team, Roland. We always want to ensure that the information you're receiving is accurate, up-to-date, and helpful to address your specific health needs.

If you are available, we would like to discuss this with you further. Please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com so we can resolve this matter promptly. We sincerely appreciate your continued patience and cooperation, Roland. - The GoHealth Team

May. 16th, 2024

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Chris Crosby

I was extremely impressed Nancy experience her very kind voice and knowledge she spent 21/2 hours on the phone with me she’s a keeper

1 year ago

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Reply from GoHealth

Thanks for sharing your experience, Chris! We're glad to hear that you had a positive experience working with Nancy.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Kurt Parks

Jordan was and has been very pleasant to me and putting up with the talent would stop turning off on me it took 3and days to get it but we did 5 Mrs Jordan weinshell

1 year ago

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Reply from GoHealth

Thanks for your review, Kurt! We will be sure to share your kind words with Jordan. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 6th, 2024

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Connie Pinkston

The sales representative I spoke with was very helpful in making suggestions that would save me money. I appreciated that

1 year ago

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Reply from GoHealth

Thanks for your review, Connie! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 6th, 2024

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Hugo May

a very good expetience recommend very much to anyone

5 months ago

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Reply from GoHealth

Thanks for your review, Hugo! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 7th, 2025

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Judith Wren

I liked the customer service of the rep.

5 months ago

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Reply from GoHealth

Thanks for your review, Judith! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 1st, 2025

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Elizabeth Sabo

Jason was informative, knowledgeable and extremely kind .

5 months ago

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Reply from GoHealth

Thanks for your review, Elizabeth! We're happy Jason was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 30th, 2025

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Doug Carleton

The two agents were quick to find me a provider and it will save me hundreds of dollars so good

6 months ago

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Reply from GoHealth

Thanks for your review, Doug! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 23rd, 2025

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Aurealyn

Great information thank you I’m happy to be part of this family

6 months ago

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Reply from GoHealth

Thanks for your review, Aurealyn! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 30th, 2025

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Lod213

I have neuropathy in my left foot but I go to the gym 3x a week.

7 months ago

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Reply from GoHealth

Thanks for your review! Above all else, we are always looking for ways to improve your customer experience. If you have any questions about a Medicare Advantage plan or any plan-specific benefits or would simply like to share some additional feedback about your experience, please don't hesitate to contact our Member Services team at 855-203-4871. We're always happy to help! -The GoHealth Team

May. 19th, 2025

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Cheryl Lovercamp

The plan all around and the extra benefits they give you is amazibg

7 months ago Edited August 27, 2025

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Reply from GoHealth

Thanks for your review, Cheryl. Above all else, we always want to ensure you are completely satisfied and confident in your final plan selection. If you have any questions about a Medicare Advantage plan or any plan-specific benefits, please don't hesitate to contact our Member Services team at 855-203-4871 or via email at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

May. 16th, 2025

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Duncan Sheridan

John is awesome , he's very attentive .He is customer focused

7 months ago

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Reply from GoHealth

Thanks for your review, Duncan! We're happy John was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 16th, 2025

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laura williams

Too many texts saying the same things. Please no this is nerve racking ,believe me I got it

7 months ago

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Reply from GoHealth

Thanks for your review, Laura! Above all else, we are always looking for ways to improve your customer experience. If you have any questions about a Medicare Advantage plan or any plan-specific benefits or would simply like to share some additional feedback about your experience, please don't hesitate to contact our Member Services team at 855-203-4871. We're always happy to help! -The GoHealth Team

May. 13th, 2025

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Ralph Wakefield

Daria was great she explained everything to me. I didn’t even no that I had

7 months ago

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Reply from GoHealth

Thanks for your review, Ralph ! We're happy Daria was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 12th, 2025

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Remi Phillips

Excellent service my agent Eric couldn't have been more helpful

7 months ago Edited May 6, 2025

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Reply from GoHealth

Thanks for your review, Remi! We're happy that Eric was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 30th, 2025

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ggbeanie

Happy with new plan being still United Health and no added expense

7 months ago

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Reply from GoHealth

Thanks for your review! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 28th, 2025

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smith hammond

My interaction with Michelle M was a stellar, thorough,informative ,experience.

7 months ago

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Reply from GoHealth

Thanks for your review, Smith! We're happy Michelle was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 24th, 2025

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Patricia J. Dotson

Very friendly and helpful!! 😀😀 Very informative as well!! 😃😃

7 months ago

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Reply from GoHealth

Thanks for your review, Patricia! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 24th, 2025

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Trina Davis

I had a very helpful and caring agent working with me to find the right plan

8 months ago

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Reply from GoHealth

Thanks for your review, Trina! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 24th, 2025

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Angela Mitchell

I just got more on coverage at the doctors and eyes ears an more food

8 months ago

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Reply from GoHealth

Thanks for your review, Angela! We're glad that you had such a positive experience finding your ideal plan fit! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 15th, 2025

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Beatrice vaughn

I like the health insurance and the help in finding services for home repairs

8 months ago

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Reply from GoHealth

Thanks for your review, Beatrice! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 10th, 2025

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Gregory Maxwell

I am extremely impressed with how knowledgeable your staff is.

8 months ago

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Reply from GoHealth

Thanks for your review, Gregory! We're glad you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 10th, 2025

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Janice Smith

The representative explained the program so I could understand the process.

8 months ago

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Reply from GoHealth

Thanks for your review, Janice! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Cindy Cummings

Too long of a process. I didn’t think I’d ever get off the phone with the person who interviewed me.

8 months ago

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Reply from GoHealth

Thanks for your review, Cindy! Above all else, we are always looking for ways to improve your customer experience. If you have any questions about a Medicare Advantage plan or any plan-specific benefits or would simply like to share some additional feedback about your experience, please don't hesitate to contact our Member Services team at 855-203-4871. We're always happy to help! -The GoHealth Team

Apr. 2nd, 2025

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john panico

Super helpful and very patient. Emily was awesome to work with

8 months ago

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Reply from GoHealth

Thanks for your review, John! We're happy Emily was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Matthew Elliott

How easy it was to sign up and how nice the gentleman was who signed me up.

8 months ago

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Reply from GoHealth

Thanks for your review, Matthew! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Vicki L Smith

Robin explained everything in a way that was easy to understand.

8 months ago

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Reply from GoHealth

Thanks for your review, Vicki! We're happy Robin was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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John Moore

The agent was so awesome, very knowledgeable and kind very professional.I

8 months ago

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Reply from GoHealth

Thanks for your review, John ! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Leonard Guerra

Good customer service, and Agent explained insurance plan well.

8 months ago

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Reply from GoHealth

Thanks for your review, Leonard! We're happy tour agent was able to guide you through the enrollment process. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Joyce Hardison

Amanda M was AWESOME. She made i understood everything before we hung up.

8 months ago

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Reply from GoHealth

Thanks for your review, Joyce! We're happy Amanda was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Janis Woods

Representative gave me a lot of information on the Humana Choice Giveback.

8 months ago

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Reply from GoHealth

Thanks for your review, Janis! We're happy our agent was able to guide you through the enrollment process . If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 27th, 2025

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Mary Luca

What I like most of all is now I have the assistance in taking better care of myself!

8 months ago

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Reply from GoHealth

Thanks for your review, Mary! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 24th, 2025

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Gracie Good

The person I talked to was very informative, kind and seemed concerned about my needs for coverage.

9 months ago

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Reply from GoHealth

Thanks for your review, Gracie! We're glad you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 20th, 2025

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Gloria Griffin

Everything was very informative. Step by step to help me understand. I am throughly impressed.

9 months ago

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Reply from GoHealth

Thanks for your review, Gloria! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 19th, 2025

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Columbus Faison

The deductible the Doctors office deductible and I can use this insurance at the hospital locally

9 months ago

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Reply from GoHealth

Thanks for your review, Columbus! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any of its benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 18th, 2025

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John Galvan

We had a good experience with Ashley and we upgraded our plan , thank you Ashley.

9 months ago

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Reply from GoHealth

Thanks for your review, John! We're happy Ashley was able to guide you through the enrollment process and help you find your ideal plan fit. If you have questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 18th, 2025

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Jim

Very nice talking to representatives very helpful explaining everything I need to know thanks

9 months ago

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Reply from GoHealth

Thanks for your review, Jim! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 13th, 2025

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Harold M Nix

The doctors I had stays the same and I now will have more on the healthy food spending card

9 months ago Edited March 18, 2025

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Reply from GoHealth

Thanks for your review, Harold! We're happy Corbin was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 13th, 2025

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Dee Safe

Kim was very helpful and spent a long time with me getting everything worked out. Thank you

9 months ago

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Reply from GoHealth

Thanks for your review, Dee! We're happy that Kim was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 10th, 2025

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Shawn Newell

The agent and customer service representatives have been very knowledgeable and helpful.

9 months ago

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Reply from GoHealth

Thanks for your review, Shawn! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 5th, 2025

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Tommy Robinson

New customer, don't have sufficient history information to give a valid survey rating

9 months ago

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Reply from GoHealth

Thanks for your review, Tommy! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 27th, 2025

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Brenda Rachal

I liked the way Jeff explained everything he was doing before he did it and made sure I understood

9 months ago

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Reply from GoHealth

Thanks for your review, Brenda! We're glad that Jeff was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 27th, 2025

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Abraham Sanni-Olatunji

Kiana was very patient with me and she took time to explain the best option available to me.

9 months ago

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Reply from GoHealth

Thanks for your review, Abraham! We're glad that Kiana was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025

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beast Savage

Patient and caring customer service reps, great incentives and lots of providers near my home.

9 months ago Edited March 4, 2025

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Reply from GoHealth

Thanks for your review! We're elated to have you as a GoHealth member and are so happy to hear that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025