Name: Humana
Rating: 2.8

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Rashida Laumatia Saint George, UT

My parents love Humana. Theyre very helpful and curteous. They’re not after people’s money and the time to reach a live person is fast. Cost is very affordable.

4 years ago

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NT Pleasant Grove, UT

i help my elderly retired father with his insurance and Humana in my opinion over charges the elderly. he is on a fixed income monthly and he pays $139/monthly just for him. His prescription copay for his Diabetes medication is $35/month for each. His copay to see his speciality physicians are $45 and normal office visit is $35. My father has to see his specialists but with all the cost and fixed income he doesn't want to go sometimes because the costs $$ is overwhelming.

4 years ago

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Lesa Burgess Pleasant Grove, UT

Humana was kind of disappointing. I don't feel like Human has quite as good coverage as some other companies for what I was paying. I also don't feel like there were as many doctors who accepted Humana insurance, especially out of state while we were traveling.

4 years ago

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Anni

I'm not happy with this insurance. I need corrective surgery on my eye lids. They are saying that they have to authorize this. What? It is not cosmetic! Going to leave this insurance company soon as I can.

1 year ago

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Karen Heard Chicago, IL

They offer gym membership and rides to the doctors office. But they decline preauthorization for flexible sigmoidoscopy August 2019. Also my doctor ordered Canasa supp ($3,060.11 for 90 days) which is not covered and the generic mesalamine ($2,013.57 for 90 days) which is not covered

3 years ago

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Denise H. Mona, UT

I have been happy with our coverage with Humana for the most part. However, we have had some frustrations with their customer service at times.

5 years ago

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Zack Salt Lake City, UT

Humana has always been a choice insurance for me. They have great customer service, co-pays and coverage. Couldn't ask for better.

4 years ago

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M Muthusubramanyam Roswell, GA

I had hard time getting my hearing aid claim approved. Finally after my filing a complaint with the Insurance Commissioner, I got it approved.

2 years ago

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Susan

When I have a question.... Humana is right there to take care of it ! A Person!

3 years ago

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William

Excellent experience and company. Pays the bills. Easy to use. Not expensive.

4 years ago

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Ron Durfey Orem, UT

Humana insurance was horrible. I thought I was purchasing health insurance that would take care of me and my families needs but they did not. They rarely covered the costs of my DME needs and seemed like I was paying too much for an insurance that didn't cover much of anything.

1 year ago

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Wilinda Sylvestre Jacksonville, FL

Humana provides amazing medical coverage at a great rate! So helpful and always there for their policy holders!

1 year ago

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Destini Ferguson Tallahassee, FL

My plan offers dental, hearing, and vision. So, its great to be able to go through one insurance company. The copay is also relatively low.

1 year ago

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Amy Boren American Fork, UT

We were on a high deductible plan when my daughter need surgery. I called and had everything pre-authorized for coverage and it was approved. After surgery I was notified that nothing was covered. Luckily I had the Name of the agent and date of the conversation. It ended up being covered but with a fight!! Not a company that I want to be with!!

3 years ago

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Don Boren American Fork, UT

I didn't like the high deductible plan. The deductibles were high and were difficult to meet. I felt like I was just paying out-of-pocket.

3 years ago

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Kristin G Pleasant Grove, UT

While living in Kentucky we had Humana Insurance and loved working with them. Great customer service and benefits!

4 years ago

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Jean Mancil

Paid their fair share of medical expenses without me having to call them!

3 years ago

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Candice St. Petersburg, FL

decent deductibles but wish that i didn't have to change pharmacies to get best price

3 years ago

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Judy L Newell Alexandria, OH

Excellent, they have treated me with respect and supportivly.

4 years ago

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Pat

Pretty happy with what I get. Wish coverage for estradial was a lot better, though.

4 years ago

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Jimmy

Satisfied with coverage, service is terrible. Delayed needed Px until I ran out, current medical claim still pending since March 16th, 2018

4 years ago

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Leonard Matlaw

Large network of providers, good claims service, excellent prescription plan.

4 years ago

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Carl J Lundstrom

they do what they say they will do, and do it right the first time

4 years ago

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Bryan Peterson Herriman, UT

I have used Humana as an add on to my insurance. They have been great to work with and give me great coverage.

1 year ago

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Rocio Diaz Tallahassee, FL

Coverage is very limited, especially in rural areas or small towns. They do however cover lots of costs. They are very expensive too.

1 year ago

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Jeff Martin Layton, UT

I got a great price with Humana and it was actually good coverage. Was very impressed with them.

4 years ago

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Suzanne curtis San Mateo, CA

They have excellent customer service. Their site is easy to navigate

2 years ago

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alex soto

Very hard to afford medications . Trying to sell me things I don't need only choice I have in my area

4 years ago

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Gloria Hooper

Great responses and wonderful client care

4 years ago

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Amber Sarmiento

Because of their customer service and the way they take a personal interest .

4 years ago

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Amy N Sandy, UT

Humana customer service has always been helpful and professional.

1 year ago

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Jami Lucas Eagle Mountain, UT

Because if my husbands job, we switched carriers. I struggled to find doctors in my area and was disappointed with the customer service.

3 years ago

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Ann Bailey Lehi, UT

I have Humana for our insurance. They always pay my portion of bills quickly to my doctor.

4 years ago

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Sharon Tomlinson Lindon, UT

They are in collusion with the other major companies, but they have given us good value.

4 years ago

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cami harward American Fork, UT

I have had Humana health care in the past. The price went up a lot so I had to look for a new insurance company

4 years ago

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erika tarke Tallahassee, FL

The workers are super nice, and customer service is great!

1 year ago

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Justin Pleasant Grove, UT

Total sham. They wore me down and I finally stopped fighting for what should have been reimburse. Exactly their game plan.

4 years ago

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Sandra Jensen American Fork, UT

This is my prescription drug plan and I have been mostly satisfied.

4 years ago

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Newton Bunch Trinity, TX

Reduce copays and increase pharmacy products and services

3 years ago

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jenny tomlinson Pleasant Grove, UT

Terrrible. They didn't pay when they said they would. Everything was a fight. I would NEVER recommend them. Ever.

4 years ago

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Yuriy Stakhiv Denver, CO

Denied Dental pay for previously approved claim. Total scam

1 year ago

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Collin Dobrovolny Mesa, AZ

Unhelpful, rude and unnecessarily convoluted proceedures

1 year ago