FenceTown
Is This Your Business?0.0
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Author: Kaitlyn Short
Founded in 2004, FenceTown is an online distributor providing aluminum fence and railing products at the lowest price from top manufacturers. Its home office is in Las Vegas but most products ship directly to customers from the east coast.
FenceTown’s goal is to offer customers the greatest options of aluminum fencing at the best price with exceptional customer service. The company is a member of the American Fence Association, a group designed to provide the fencing industry with policies and high standards of ethics and professionalism.
Top Ranked Companies
The Good
- Price Match
- Quote in 24 Hours
- Customer-Friendly Policies
Price Match
FenceTown will try to beat or at least match any quoted price on the same brand of materials it offers. You can send the company any competitive quote and its representatives will do what they can to save you money.
Quote in 24 Hours
FenceTown offers free quotes and makes it a priority to turn around quote inquiries in 24 hours. Customers sketch out projects and email specifications to FenceTown to initiate the quote process.
Customer-Friendly Policies
The company's website includes detailed information on how to earn a 10 percent to 15 percent discount depending on the order volume and product brand.
The Bad
- No Installation Services
No Installation Services
FenceTown is a supplier, meaning it does not have brick and mortar stores, showrooms, or installation services available. Customers are completely in charge of installation, whether you do it yourself or you find someone to do it for you.
FenceTown customer service reps do help talk through projects with customers to ensure the customer is ordering the proper materials and supplies necessary to have a satisfied customer, but other than verbal advice and assistance customers are left to the manual labor.
The Bottom Line
FenceTown looks to us to be a great option for customers looking to purchase aluminum fencing and railing products. FenceTown has the experience, expertise, and customer service we look for when recommending any company. Unfortunately, if you are looking for a company that can provide materials and do the fence installation, FenceTown will not be an option for you due to it strictly being an online distributor.
