Warby Parker makes and sells glasses online (nationwide) and in retail locations in over 25 states. The company sells eyeglasses, sunglasses, and glasses accessories, like glasses cases, and even a monocle. Glasses for men and women are available online, but kids' glasses need to be purchased in a store or over the phone.
Customers need to provide a valid prescription and pupillary distance to complete an order.
Keep reading for pros and cons of shopping at this online eyewear provider, plus Warby Parker reviews from customers.
Warby Parker sells proprietary designs, no Ray-Bans.
They are designed using high-quality materials and custom-made when you order. Warby Parker lenses are pre-treated with scratch-resistant and anti-reflective coating that blocks 100 percent of UVA and UVB rays. Some online retailers will need an upgrade for these treatments. This is offered standard.
Just because all of the glasses sold on this site are made by the Warby Parker label, doesn’t mean that your options are limited.
Optical lenses are available in the following options:
Specialties include low bridge frames for people with lower nose bridges, wide faces, or high cheekbones, as well as narrow and wide fit.
The company regularly comes out with new designs and seasonal collections.
Shipping is free. You can expect to receive your order in 7–10 business days.The company has a 30-day return policy.
Buyers also benefit from free replacements of scratched lenses within the first 12 months.
Glasses are easy to shop through the Warby website. It is aesthetically pleasing and easy to navigate. You can sort by color, fit, shape, and material.
Users can even take a quiz to see which glasses they want, with options for prescription, style, color, size, and shape (rectangle, aviator, round, square), and materials (acetate, metal, mixed, etc.).
The website also includes helpful instructions for measuring your pupillary distance, with an easy video.
If you have trouble choosing a pair of glasses, you can call or text Warby Parker personal stylists for assistance.
You can try frames on at home, at a Warby Parker location, or in the virtual app.
Users can choose five pairs to try on at home to see how they look, with a five-day try-on period. They come with non-prescription lenses and a pre-paid shipping label.
Uses who download the Glasses by Warby Parker mobile app for Android and iOS can virtually try on different frames with augmented reality.
Not all glasses are available to try on at home, but most are. All will have free shipping and returns, so you can send them back within 30 days for free.
Shoppers can pay with an FSA or HSA card. Additionally, Warby Parker accepts insurance, as an in-network provider for the following providers:
If your provider isn’t listed, you can still use an out-of-network benefit.
Warby Parker shoppers can finance their purchase with Affirm, a pay-as-you-go type of financing, with no interest. Simply split up payments for a certain number of months.
For every pair of eyeglasses that Warby Parker sells, the company donates a pair to someone in need. More than five million pairs of glasses have been handed out through the “Buy a Pair, Give a Pair” program, reaching more than fifty countries.
If you need assistance with sales or service, the company’s service department is open daily from 9 a.m. to 9 p.m. Eastern. There are also many options for contact, including phone, email, text, or chat.
This is an eyeglass company that makes it easy to get in contact.
You can even buy someone else a pair of glasses via a Warby Parker Gift Card. Shoppers have the option to send it via a physical gift card through the mail, arriving in five business days, or as an e-card, with the option to choose the delivery date if it is for a special occasion like a birthday or holiday.
Gift cards come in the following denominations:
Warby Parker makes and sells glasses online and in stores for men and women. When it comes to kids, there are only two frame options, and they have to be ordered in-store or over the phone. They come in two sizes: ‘Jr.’ for kids 8+ and ‘Jr. Jr.’ for kids ages 4–7.
To try on glasses for the Home Try-On program, you need to enter a valid credit or debit card. If you don’t return your glasses or if they are returned damaged, you will be charged the price of the frames:
Warby Parker doesn’t offer 1.50 Standard and 1.57 mid-index single vision lenses, nor does it offer 1.50 standard polarized lenses and high index 1.61 lenses and digital freeform 1.50 progressive lenses. Traditional bifocals are also not available.
Even standard Warby Parker glasses come with superhydrophobic, anti-scratch, and anti-reflective coating. Here are the basic lens options available:
Contact lenses are available within 49 states, but they aren’t available directly on the Warby Parker website. Interested customers should contact customer service or visit a retail location for more information.