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Warby Parker

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9 User Reviews
LAST UPDATED: October 26th, 2021

Warby Parker makes and sells glasses online (nationwide) and in retail locations in over 25 states. The company sells eyeglasses, sunglasses, and glasses accessories, like glasses cases, and even a monocle. Glasses for men and women are available online, but kids' glasses need to be purchased in a store or over the phone.

Customers need to provide a valid prescription and pupillary distance to complete an order.

Keep reading for pros and cons of shopping at this online eyewear provider, plus Warby Parker reviews from customers.

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The Good

  • Quality Glasses
  • Free Shipping, Returns, and Replacements
  • User Experience
  • Try On Options
  • FSA/HSA Accepted
  • Financing
  • Social Mission
  • Customer Service
  • Gift Cards

Quality Glasses

Warby Parker sells proprietary designs, no Ray-Bans.

They are designed using high-quality materials and custom-made when you order. Warby Parker lenses are pre-treated with scratch-resistant and anti-reflective coating that blocks 100 percent of UVA and UVB rays. Some online retailers will need an upgrade for these treatments. This is offered standard.

Just because all of the glasses sold on this site are made by the Warby Parker label, doesn’t mean that your options are limited.

Optical lenses are available in the following options:

  • Polycarbonate
  • 1.67 high-index
  • 1.74 high-index
  • Blue light filter ($50)
  • Light-responsive
  • Non-prescription polarized cR-9 sunglasses
  • Prescription sunglasses
  • Polarized carbonate
  • 1.67 high-index sun
  • Progressive glasses

Specialties include low bridge frames for people with lower nose bridges, wide faces, or high cheekbones, as well as narrow and wide fit.

The company regularly comes out with new designs and seasonal collections.

Free Shipping, Returns, and Replacements

Shipping is free. You can expect to receive your order in 7–10 business days.The company has a 30-day return policy.

Buyers also benefit from free replacements of scratched lenses within the first 12 months.

User Experience

Glasses are easy to shop through the Warby website. It is aesthetically pleasing and easy to navigate. You can sort by color, fit, shape, and material.

Users can even take a quiz to see which glasses they want, with options for prescription, style, color, size, and shape (rectangle, aviator, round, square), and materials (acetate, metal, mixed, etc.).

The website also includes helpful instructions for measuring your pupillary distance, with an easy video.

If you have trouble choosing a pair of glasses, you can call or text Warby Parker personal stylists for assistance.

Try On Options

You can try frames on at home, at a Warby Parker location, or in the virtual app.

Users can choose five pairs to try on at home to see how they look, with a five-day try-on period. They come with non-prescription lenses and a pre-paid shipping label.

Uses who download the Glasses by Warby Parker mobile app for Android and iOS can virtually try on different frames with augmented reality.

Not all glasses are available to try on at home, but most are. All will have free shipping and returns, so you can send them back within 30 days for free.

FSA/HSA Accepted

Shoppers can pay with an FSA or HSA card. Additionally, Warby Parker accepts insurance, as an in-network provider for the following providers:

  • Aetna
  • Anthem BlueCross BlueShield
  • Cigna
  • DavisVision
  • EyeMed
  • Humana
  • NVA
  • Spectera
  • UnitedHealthcare
  • VSP

If your provider isn’t listed, you can still use an out-of-network benefit.

Financing

Warby Parker shoppers can finance their purchase with Affirm, a pay-as-you-go type of financing, with no interest. Simply split up payments for a certain number of months.

Social Mission

For every pair of eyeglasses that Warby Parker sells, the company donates a pair to someone in need. More than five million pairs of glasses have been handed out through the “Buy a Pair, Give a Pair” program, reaching more than fifty countries.

Customer Service

If you need assistance with sales or service, the company’s service department is open daily from 9 a.m. to 9 p.m. Eastern. There are also many options for contact, including phone, email, text, or chat.

This is an eyeglass company that makes it easy to get in contact.

Gift Cards

You can even buy someone else a pair of glasses via a Warby Parker Gift Card. Shoppers have the option to send it via a physical gift card through the mail, arriving in five business days, or as an e-card, with the option to choose the delivery date if it is for a special occasion like a birthday or holiday.

Gift cards come in the following denominations:

  • $50
  • $95 (standard prescription frames or sunglasses)
  • $175 (prescription sunglasses)
  • $295 (Standard progressive frames)
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The Bad

  • No Kids Glasses Online
  • Payment Card Needed
  • Lens Options

No Kids Glasses Online

Warby Parker makes and sells glasses online and in stores for men and women. When it comes to kids, there are only two frame options, and they have to be ordered in-store or over the phone. They come in two sizes: ‘Jr.’ for kids 8+ and ‘Jr. Jr.’ for kids ages 4–7.

Payment Card Needed

To try on glasses for the Home Try-On program, you need to enter a valid credit or debit card. If you don’t return your glasses or if they are returned damaged, you will be charged the price of the frames:

  • $85.50 per acetate frame
  • $130.50 per titanium

Lens Options

Warby Parker doesn’t offer 1.50 Standard and 1.57 mid-index single vision lenses, nor does it offer 1.50 standard polarized lenses and high index 1.61 lenses and digital freeform 1.50 progressive lenses. Traditional bifocals are also not available.

Even standard Warby Parker glasses come with superhydrophobic, anti-scratch, and anti-reflective coating. Here are the basic lens options available:

  • Polycarbonate (Included in pricing)
  • 1.67 high-index (+$30)
  • 1.74 high-index (+$130)
  • Polycarbonate + Blue light (+$50)
  • 1.67 high-index + Blue light filtering (+$80)
  • Polycarbonate + light-responsive (+$100)
  • 1.67 high-index + light-responsive (+$130)
  • Non-prescription sun (CR-39) (included in sunglasses pricing)
  • Prescription sun polarized polycarbonate (included in prescription sun pricing)
  • Prescription sun 1.67 high-index (+$120)
  • Progressives (starting at $295)
  • Progressive sun (starting at $375)

Contact lenses are available within 49 states, but they aren’t available directly on the Warby Parker website. Interested customers should contact customer service or visit a retail location for more information.

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The Bottom Line

With Warby Parker, users get a seamless customer experience, with easy in-home try-on. For a $100 price tag, users can get standard, Wary Parker brand single-vision prescription glasses (frames + lenses), with free shipping, a 30-day return policy, and a 12-month scratch-fix policy. FSA/HSA cards and several vision insurance plans are accepted. You can even split your payment up with Affirm financing if you want to, which is not common when it comes to other online eyeglass retailers.

Overall, Warby Parker offers a lot, for a small price.

Have you ordered glasses from Warby? Let us know about your experience with a quick review below.

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Star Rating

4.8

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9 Reviews

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Review Source

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Kaye Columbia, MO

Warby Parker glasses are my new go-to! I got my first pair of Warby Parker glasses two years ago and fell in love! They are affordable while still maintaining quality, and it's easy to get add-ons, like Blue Light Filtration and Scratch-Resistant Coatings. The best part is: if your lens gets scratched with the scratch-resistant coating within the first year, they'll replace the lens for free. I've only gotten a scratch on my glasses once and I was so grateful that it was free to fix!

9 months ago

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Hailey Moody Austin, TX

I am new to glasses and have been wearing them for about a year. Warby Parker made the transition a fun one with all of their styles and helpful staff. I get compliments on my glasses constantly and am always sure to recommend this brand!

2 years ago

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Holly Brown Biloxi, MS

As I have gotten older, I have noticed my change in style wasn’t truly being reflected in the glasses I wore as I would always be forced to find them without much option, but once I found Warby Parker, with its try on at home, I could find glasses that looked like me.

2 years ago

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Amanda Vangeli Denver, CO

I loved my Warby Parker glasses, and would definitely recommend them to anyone! I got the blue screen lenses, and for an amazing price! Definitely will be a repeat customer.

1 year ago

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Connor Farmington, UT

Warby Parker was a blast to use. They give you great options and wait patiently while they send you 5 pairs of glasses to try on, even if I needed 15 pairs before I knew which ones I loved. They were fast and got my lenses to me seamlessly.

2 years ago

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Danielle Parry Wylie, TX

Warby Parker has an amazing at home try on program. I love it. They also have very trendy styles and tons of color options. They are fairly inexpensive.

2 years ago

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Review Source

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Sally Blaser Eagle Mountain, UT

My glasses are adorable, and when they were slipping off my face, I took them in to a local store and they fixed them in less than two minutes.

2 years ago

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Amanda Warrendale, PA

OBSESSED with my Warbys. I always get tons of compliments and you can't beat the price point! I own 4 pairs.

2 years ago

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Review Source

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eunj ,

Good quality frames with affordability in mind. Very good program with the 5 day try on.

2 years ago