Lensntrends sells prescription and nonprescription high-end designer eyewear. Founded in 2019, it has a brick-and-mortar store in New Jersey but does most sales on its online platform. Its mission is to sell affordable luxury eyewear and offer options to fit anyone’s budget. Its website offers guides for choosing frames based on face shape, measuring tips, and how-to guides to walk customers through the entire eyewear buying experience.
Lensntrends consistently maintains a stock of eyeglasses for men, women, and children. It offers lots of brand options such as Calvin Klein, Guess, Gucci, Coach, Candies, Ray Ban, Oakley, Kenneth Cole, Prada, and others. Lensntrends designer glasses are 100 percent authentic and paperwork is provided with each purchase. Frames are searchable by brand or gender.
Purchasing glasses from an online vendor can be less expensive than buying from a doctor’s office. Lensntrends offers competitive pricing and consistently sets prices below brand retailers. The company's website has a sale section where popular brands are heavily discounted.
Lensntrends provides several promotions online in the form of discount codes. For example, at the time of this profile’s publication, all eyeglasses were eligible for a 15 percent discount on your entire order at checkout with a discount code. Promotional offers are available for a limited time and can be easily found with a simple online search.
Lensntrends has been rated on many websites showing customer satisfaction. In general, reviews show most customers are satisfied with their purchases. There is little if any mention of customers questioning authenticity, and most mention the price being the attractive draw to use Lensntrends as an eyeglass retailer.
Customers of Lensntrends can customize lenses. Prescription eyeglasses will usually specify the type of lens a customer needs, but available options include polycarbonate lenses or blue light filter coating.
Customers who choose to use Lensntrends and want to submit their order information to insurance can easily do that with the insurance portal on the company's website. The portal is designed for customers to be reimbursed by their insurance company and know what will be covered when they make a purchase. FSA and HSA cards are accepted forms of payment if they are branded with a major credit card for easier payment.
Customers can exchange or return their glasses within 30 days. Eligibility for a return will depend on if the merchandise is unused and in the same condition as received by the customer along with the original packaging. Prescription lenses are not included in the return policy. Customers who are unhappy with the frames and desire reimbursement need to send back the demo lenses in the frames, popping out and keeping the lenses that have a prescription.
It is common in the online glasses industry to offer free shipping, and Lensntrends notably offers free standard shipping on purchases within the United States. It will ship globally but charges for shipping.
Other online eyeglass retailers offer a virtual try-on where customers can virtually try on glasses styles on their own face by either uploading a picture of themselves or enabling their webcam. Lensntrends does not have this feature available.