Name: Eyeconic
Rating: 4.7

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Alyssa Davis

My prescription sunglasses arrived early, were exactly what I ordered, and came in a cute branded box!

11 months ago

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Richard Columbus, OH

Thank you for providing now 2years worth of great services and products! I will continue to use Eyeconic for my eyewear needs.

1 year ago

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Rikki Ginsberg Longmont, CO

I loved that I could virtually try on glasses to find the perfect pair and I loved even more that they came super fast! AND they fit perfectly

1 year ago

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Sally DeLong Breckenridge, CO

I was given misinformation regarding the shipping carrier. My order was sent back and when I contacted Eyeconic I was told that my order would be reshipped right away second day air. Eight days later I still had not received my order or heard anything more so I called and I was told I would have it the next day. It did arrive the next day but I should not have had to make 3 phone calls to receive it. An order that was supposed to arrive in 5-10 days took 3 weeks.

1 year ago

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Nancy Barchus New York, NY

My glasses are perfect. I had no idea that this option was available to me only because I skipped over the notices I had received earlier. My bad!

1 year ago

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Destiny Killingsworth Bonney Lake, WA

This was one of the easiest experiences I have had with getting glasses not too mention the most affordable as well. I love my new glasses

1 year ago

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Patricia Moppin New Braunfels, TX

Easy and convenient. My prescription is pretty strong so the wait time was on par with getting my glasses at a local store.

1 year ago

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Carlos Arocha Katy, TX

Great service and wide variety of frames. Virtual try-on is very close to actual when one wears the glasses. I am happy customer.

1 year ago

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Kristi Massey Hinesville, GA

I will not be using them again. They lie when they say if you pay $18 your contacts will be shipped overnight. They sent my contacts through UPS and UPS has been sending me emails for 2 days saying that my contacts will be delivered on June 6th. Um, that isn't an overnight delivery. Seems more like the free ground shipping that I could've gotten but not paid for. I need my contacts.

1 year ago

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Quincy T Norristown, PA

Pretty straightforward. I’ve had VSP as my insurance provider for some time now and Eyeconic is a no-brainer for getting my eyewear needs.

1 year ago

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Nancy Fritz Prairie Village, KS

Always gets my contacts to me in good time. I will continue to order my contacts from Eyeconic. Great deals and great customer care!

2 years ago

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Derrick Jackson Loganville, GA

I had the most pleasure in ordering from eyeconic no hassle or delay in delivery I will definitely will be ordering again

2 years ago

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Brianna Levenson El Cajon, CA

I am extremely unhappy with the experience, service, and products I received from Eyeconic. It was the company that my insurance recommended and I am so upset that I chose them for my glasses. After getting in touch to request a return, they only send automated responses and half of them don't even apply to my questions and requests. I highly suggest that you stay away from Eyeconic if you can.

2 years ago

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waldronj Kansas City, MO

I placed my order on November 24, 2021. Today is 2/21/2022 and every 30 days they send an email stating that the product is on backorder from their supplier and now they are stating it will be 3/16-3/24/2022 -- THAT'S OVER FOUR MONTHS SINCE MY ORDER ! I will be demanding a full refund immediately and if they refuse to refund my BENEFIT from 2021 then I will be reporting them as FRAUDULENT.

2 years ago

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Kaiane Habeshian Washington, DC

Eyeconics insists my order from 11/11/20 was delivered but it is nowhere to be found. I live in an apartment with a concierge and they have never lost a package. They use UPS, who lately has become notorious for not having delivered packages that are listed as "delivered." When I informed Eyeconics that my package was missing, they were dismissive and vague in their response. I will NOT be ordering from Eyeconics again, certainly not until they take more accountability for their customer experience.

3 years ago

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Lily Denver, CO

Worst experience ever. Do not use the provider. They will go ahead and fulfill your order even though they know the prescription is wrong and not verified by your doctor. FRAUD company. Worst customer service. Does not offer refund if you have opened the box - how do you try the contacts if you didn't open the box? What a waste of my money. Couple of hundred dollars thrown away

3 years ago

Reply from Eyeconic

Hi Lily,
Thank you for your feedback! We passively validated your order due to no response to our Prescription Verification Request sent to your doctor's office via fax. “Passive verification,” basically means that if the doctor’s office doesn’t respond to a verification request within eight business hours, we can fill the prescription for you based on what you provided as being true and valid. We are apologize for any inconvenience this may have caused.

Oct. 28th, 2020

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Eph Ling Greenwich, CT

Wait times to speak to them are always over 40 minutes. You are not permitted to cancel an order, "it is being processed" is the reason given. Over 2 weeks and still no indication of the status. Terrible business model that is insulting to the consumer. An online site where you can't touch or feel that is slow and unresponsive is a recipe for disaster. IMO move along nothing to see here.

4 years ago

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Jeff T Wesley Chapel, FL

Horrible experience. Ordered my glasses on 12/30 and received them on 01/14. Prescription was WAY OFF and resulted in very blurry vision. Also, big scratch down all through the left lens. Lastly, the quality was worse than my $20 pair of readers from the drugstore. Disgusted, my VSP plan cannot be reused from 2019, and going back first thing in the morning. This company is a sham.

4 years ago

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tiffany Las Vegas, NV

Not a very user friendly experience. They also did not have my prescription for contacts as an option. Customer service was no help and didn't seem to understand the question I was asking even though several attempts were made to clarify it.

4 years ago

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Drake Stoddard Amity, MO

The customer service was amazing! 10/10!

4 months ago

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PandaPotato Cameron, NC

Great quality! Ease of use was critical.

4 months ago

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Nayyar Abbas Chicago, IL

It was prompt and efficient. Service was good

4 months ago

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Robert Ezell Leland, NC

Good looks, great price! Will use Eyeconic again

5 months ago

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Andrea Gimenez New York, NY

Great frame option and the lenses are great.

5 months ago

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Mardee Steuber St Louis, MO

Received my order quickly and it was correct, thank you!

5 months ago

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Fresa East Rutherford, NJ

Great selection of glasses with affordable price

5 months ago

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Larry

Great price and glasses rapid delivery given

5 months ago

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Greg Pacter Naples, FL

I have ordered many glasses through Eyeconic. They are always great!

7 months ago

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Stacey Petrosevich Ponte Vedra, FL

Great efficient. I do t like the actual contacts but eyeconic did what asked

7 months ago

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LeAndrea P Los Angeles, CA

The glasses fit great, but more importantly the prescription is spot on!

8 months ago

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Gladys Carpena Orlando, FL

Highly recommend. Customer service was pleasant and helpful.

8 months ago

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Anna Betancourt Ocean Shores, WA

Color and size were good. The service of trying on with my picture

8 months ago

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Misty Soule Kansas City, MO

It was an easy process and they came really fast. Would definitely do it again!

8 months ago

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W L

very thorough. good communication. order received as described and in excellent condition.

8 months ago

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Joshua Jenkins Portland, OR

I have been ordering through your service for years. Great work and great service!

9 months ago

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Ariel Pugsley Fayetteville, NC

I received my item in a timely manner. Putting my insurance in was easy as well.

9 months ago

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Scheyna McGraw TX

Real time pricing with insurance. Availability of benefits. Love the brands and styles offered.

10 months ago

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Danny Martinez Houston, TX

Great glasses, enjoy using them and great price 👍🏽 I like the virtual wear of glasses.

10 months ago

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Liz ohm Cleveland, OH

excellent service and fast shipping -- helpful customer service representatives!

11 months ago

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Harry McAdams MI

Shipped fast and was exactly what I ordered. A great pair of subscription sunglasses!

11 months ago

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Addie Rodriguez Orlando, FL

First time I hear about Eyeconic, I love that package was delivered before date shown, I love my contacts. Thank you!

1 year ago

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Dustin Dawkins Birmingham, AL

I like that you take my insurance but I did not like how my prescription needed validated more than once.

1 year ago

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tri truong San Jose, CA

Yes. I'm very happy with my glasses. It's very nice. I will continue order next time and introduce to my friend.

1 year ago

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Steven Spearman Chicago, IL

They are generally working well. Took a while to get. The variable magnification area is smaller than I expected and had previously.

1 year ago

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bignole11 Jupiter, FL

Good experience, easy to use website. No issues with order, delivered timely, happy with product. would use again.

1 year ago

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Martina Hopkins Salinas, CA

The eyeglasses do not work for me. Everything appears to be on a slant. I took them to the optometrist they checked the prescription and it is correct. However, I cannot read with them on and everything seems awkward. I wore them for two hours and got a headache.

1 year ago

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Stand4God Sacramento, CA

The Eyeconic service, and my glasses, are so much more than I expected; Im stunned at the level of quality!

1 year ago

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AJ Reese Mobile, AL

Ordering was very easy, verified, and shipped to me. Visualization tool to test glasses was good too!

1 year ago

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Cheryl Clark Fremont, CA

They are quick, and easy to work with, and the people are nice that I speak to. Not too many companies do this!

1 year ago

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Ashish Rathi San Jose, CA

I selected progressive lens by mistake and they said that they cannot modify the order and cancelled it. I had used my insurance to purchase this and now I cannot because the order was placed last year and now insurance can't be used. Awful service. Disappointed!

4 years ago