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EyeBuyDirect

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933 User Reviews

8.0

Overall Score

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David Culver Chicago, IL

I really enjoy the selection of glasses and the prices. Buying new glasses can be so expensive so I really appreciate how affordable these are. Thank you!

1 year ago

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Amanda Haring Clinton, CT

Tons of affordable options for trending glasses. I have only bought glasses from EyeBuyDirect for the last four years. I wouldn’t go anywhere else. Love it!

1 year ago

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Diego Torrance, CA

Good service. I did request one of my glasses to be changed colors and the order claims I picked the color I wanted to switch to but did not actually change it. Other than that, good product.

1 year ago

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Wendy Cribb Catskill, NY

Not bad...I’m a little disappointed that the sunglasses I ordered are not RX...it seems my RX didn’t get saved properly so that’s a bit of a hassle, but other that, I’m pleased.

1 year ago

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Naadira Fernandez Philadelphia, PA

Satisfied with the way the glasses fit! I love the price point and the blue lens options all for a reasonable price. Fast shipping. Will definitely purchase again.

1 year ago

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Tiffany Frysinger Hamtramck, MI

I love my new glasses and can’t believe the deal I got as well. I’ve gotten so many compliments and am actually excited to switch between the 2 new pairs I got!

1 year ago

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Ramona Singleton , IL

I loved both experiences with the exception that with this order my sunglasses were too big. They are the same size that I had purchased before with a stronger prescription but this pair slides off my face.

1 year ago

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Spencer V Taylor Salt Lake City, UT

I like the glasses but was initially disappointed that they were not the same as my previous pair even though I reordered the exact same design. They are clearly more round and have larger lenses. What happened?

1 year ago

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Jennifer Scranton, PA

I purchased a pair of glasses, and they are such a good quality. I absolutely love them. They were shipped in a timely fashion and I am happy they are made in the USA.

1 year ago

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Chandra Brown Valrico, FL

I love the ease of ordering online! I’ve ordered 2 sets of glasses and they have both been great. The ability to upload a picture and fit the glasses is also a big help.

1 year ago

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Meghan Jordan Quincy, MA

The glasses arrived quickly, the prescription is correct and I love them! So happy with my experience! I also love the glasses case I added to my order.

1 year ago

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Natalie Los Angeles, CA

Order took longer than expected to arrive but overall glasses are great and I enjoyed them very much. Website does an accurate job describing them and would buy from this company again.

1 year ago

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Davina Harrison St Louis, MO

I loved the glasses when they arrived (about one week ago,) but one of the decorative elements has already fallen off of the frame. Unfortunately, it now lost and can't be reattached by glue. Kind of puts a damper on my experience.

1 year ago

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Ryan Deerfield Beach, FL

Unfortunately I've had a bad experience. I ordered my glasses, and had to fill out paperwork, and confirm on a call I approve the purchase. (Which I am thankful that you verify purchases if things seem sketchy). But I was told multiple times EyeBuy would call me to confirm and never did. Had to try and call several times to reach anyone to confirm. Then my glasses took longer than the 7-10business days to ship. all in all it took nearly a month to get a product I could get on Amazon in a few days.

1 year ago

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Daniel Avalos Coppell, TX

Love the new glasses- right price and all the latest styles. My daughters let me know about your services and website. It could not have been easier to use and order. Thanks

1 year ago

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VanessaM Apex, NC

My mom picked two pairs of glasses. A week later the company let me know one pair of the order was not available. We picked another. All in all, it took about 3 weeks to get the order and I have not received the difference back to my CC.

1 year ago

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Grace M Columbus, GA

I like the styles they provide. I do not like that they were physically unable to fulfill my order and instead of refunding or letting me know what was going on, they sent me a tracking number after waiting the initial 2 week max wait, as promised by the company. I then received a phone call 5 days later, stating they were shipping out my product within 48 hours. It wasn't until 21 days after purchase that the product was ordered, that I recieved an email confirming shipping and an estimated date of arrival. With all of this, and my reaching out to customer service to ask for clarity on when I would get my product, I was given a coupon for my next order with this company. They were unable to fulfill my initial order in the time frame promised, then lied and strung its customers on in order to keep from having to refund customers. With the multitude of competitors, I see no reason to try to redeem my experience with EyeBuyDirect.

1 year ago

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Emily Norcross, GA

I love my glasses, the quality of them is phenomenal. I had to wait almost a month to get them, some thing about miscommunication or disconnection with the warehouse in China, but other than that, I’m over the moon.

1 year ago

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Wad S Seattle, WA

Eyebuydirect Customer service is really above and beyond. They kept my updated when I needed to know what was going on. Unfortunately the "try me" function didnt work well for me

1 year ago

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Guadalupe Sacramento, CA

It took a longer time then expected but they made up for it without me saying anything that was really nice plus I loved my eye glasses there amazing 🤩

1 year ago

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Terry O Klamath Falls, OR

Love, love the frames! There was a hiccup because of the coronavirus causing a delay with my frames but once they received them my ordered shipped out very quickly.

1 year ago

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Javonte Newkirk Tampa, FL

I love the company's products are affordable!! I love how they allow to print a detailed invoice for insurance reimbursement. They company is awesome!!

1 year ago

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Dee Grosse Pointe, MI

Always have a great experience with your company. When you had problems with shipping you contacted me immediately and that’s a 5 star in my book 😊

1 year ago

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Presley Burns Fort Wainwright, AK

shipping took a bit longer to get here than expected but overall was well worth the wait! i loooove ny glasses so much, ill definitely be buying again soon!

1 year ago

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Bekka perez ,

I was not in a hurry about getting the frames late. I understand how things are at times. Great packaging and the code to compensate the time it took. Great and affordable products

1 year ago

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Jerrie Denver, CO

The virtual try-on made all of the glasses really small so I chose medium sized glasses. They are very large for my head but other than that the service and quality is fabulous!

1 year ago

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Abner Leyva , FL

I’ve been with the company since its start. The only complaint I have is that they keep resetting my loyalty points so I can’t claim my BOGO rewards. Please change that.

1 year ago

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Mkaul Filley Queen Creek, AZ

I’ve bought 10+ glasses from eyebuy. This last time I needed to get 2 day shipping so I payed more. These glasses seemed to be put together in a rushed matter. I don’t know if that’s a thing but they are substantially lesser quality than my previous orders.

1 year ago

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Ty Garcia Houston, TX

Glasses are great and at an amazing price point! Although I love my new glasses I’m a little disappointed that they took so long to ship. I was not notified promptly that there would be a delay in shipping and expected them to be delivered two weeks prior to their actual ship date.

1 year ago

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bianca salinas Versailles, KY

It took a long time but of course I understand their can be unforeseen issues with the production and shipping of any product. Although I was extremely upset and frustrated by my wait, my glasses arrived perfectly in tact and exactly what I paid for.

1 year ago

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Sam theman Wichita, KS

Not real happy with EyeBuy direct right now. I ordered 2 bairs of glasses and the first one was for computer work. It was totally unusable, very blurry vision, no matter what I did, had to return them. The second pair are not good either. Haven't returned them yet but probably will have to due to the really poor vision I have with them on.

1 year ago

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Yazminnn V. Dallas, TX

I love my glasses so much, great quality and the prescription is correct. I’ve already recommended it to so many people. will be shopping with this company again.

1 year ago

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Sharon McLain San Francisco, CA

I loved the large selection of frames to choose from. I received my eyeglasses and they are perfect. I will definitely get all my glasses from EyeBuyDirect in the future

1 year ago

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Edwin Alfredo San Juan,

The whole experience is excellent! My only complaint was that the variety of small size eyeglasses is not a lot, but still I found a frame I really like.

1 year ago

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Faith Blomquist Omaha, NE

Shipping took a long time, but I’m happy with the he glasses overall. I’m trying to run them under hot water like it says and adjust them a little bit, so hopefully that works.

1 year ago

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Tanster P La Jolla, CA

the frames are okay, only had them for a couple of days still trying them out. The reason for the 3 stars is more of a customer service issue for me. I had to reach out to find out why my order was taking weeks to be fulfilled instead of hearing from the EyeBuyDirect team as soon as there was a delay on my order.

1 year ago

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Tayray Sita ,

They took FOREVER to get here and I never had a tracking number that would actually tell me anything....BUT I finally got my glasses and OMG they are gorgeous! I love them, so cute, very comfortable. They feel great, i hope they are sturdy but for the price?? Forget about it! Awesome!

1 year ago

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Jessica kram Bay City, MI

Great selection and great prices! The order I g process was easy and direct. The glasses took a little longer than I was expecting, but well worth the wait!

1 year ago

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Denisse New York, NY

Responsible and prompt. They emailed me as soon as possible letting me know that my ordered would be delayed due to their manufacturers being in China.

1 year ago

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Sarah Fayetteville, AR

Bought a pair of blue light glasses from here recently, and they are so cute! The shipping was fast and I think they were a great price for such a quality product. Will definitely keep them in mind for when I am searching for a new pair of glasses!

1 year ago

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Morgan whiting Los Angeles, CA

My daughter needed new glasses. She is constantly losing them. They had awesome ones for a great price. She was also able to get sports glasses for less money for the same brand.

1 year ago

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Ashley Ulibarri Sandy, UT

EyeBuyDirect is my favorite place to buy prescription glasses. They have a great selection and I have always been very impressed with the quality of glasses, Definitely recommend.

1 year ago

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RodrigoRamirez Austin, TX

I've bought 4 pairs and have been satisfied with them all. That said, the customer service wasn't the greatest. Long hold times. "Nothing could be done" type of answers when I had some issues utilizing my vision insurance to purchase glasses. Overall, they did try and the glasses fit great!

1 year ago

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Taylor Larson Nakhon Sawan, 60

I love EyeBuyDirect because I was able to try frames on virtually. This made the decision making process smooth.

7 months ago

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Nabih Bedewi Rockville, MD

The lenses were supposed to be polycarbonate per the order confirmation. Turns out they were not. I fell and one of the lenses shattered. Required major surgery to my face to remove the lodged pieces and repair the muscle and nerve damage below the eye. Over $25,000 in medical bills. Expert examination of the lens showed that it was an acrylic and not polycarbonate. Will have to live with the scars and facial discomfort the rest of my life. If you purchased glasses with polycarbonate lenses from EyeBuyDirect I highly recommend that you have them verified by an optometrist.

1 year ago

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samantha Wojciechowski Collierville, TN

Very helpful , nice affordable glasses was very impressed. Would definitely order from Eye Buy Direct in the future for several other pairs

1 year ago

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Miranda Hall Grand Forks, ND

I love EBD! They are the only place I get glasses from now! Their customer service is top-notch and always extremely friendly and knowledgeable!

1 year ago

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Gay Ford Richmond, VA

I am happy with the product & the service. The fact they donate a pair of glasses for every purchased pair was a primary motivator for me!

1 year ago

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Heather Hilbert Rindge, NH

I like how affordable and stylish the glasses are! More freedom to choose styles I like and return them if I don't like them.

1 year ago

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Patricia Cappadoccia The Bronx, NY

Good product at a reasonable price. The order process was easy. Love the try on feature. I would definitely purchase from EyeBuyDirect again.

1 year ago