BestBuyEyeglasses.com
Is This Your Business?5.0
Author: Kaitlyn Short
BestBuyEyeglasses.com sells prescription glasses, as well as non-prescription and prescription sunglasses, online.
Founded in 2004, BestBuyEyeglasses.com offers more than 1,140 brands of glasses, including Ray Bans, Michael Kors, Oakley, Tory Burch, Versace, Burberry, Dolce & Gabbana, Ralph Lauren, Tom Ford, and Calvin Klein. Eyeglasses frames start at $6.99.
Customers who want to order glasses from BestBuyEyeglasses.com simply choose their frames, enter their prescription information, and wait for their glasses to arrive.
The website even offers guides for choosing frames based on your face shape, finding your old frame size, and measuring your pupillary distance, to ease the online ordering process.
Top Ranked Companies
The Good
- Frame Selection
- 24/7 Support
- Online Eye Test
- Prices
- Warranty
Frame Selection
BestBuyEyeglasses.com sells thousands of different frame styles. There are more than 19,000 options for eyeglasses frames, 3,500 options for sunglasses frames, and 500 options for prescription sunglasses frames. This is significantly more than most retailers, whether online or brick-and-mortar, offer.
24/7 Support
BestBuyEyeglasses.com offers customer support 24/7. This gives customers more options should they need help from a customer service representative to place an order, cancel an order, or start a return.
Online Eye Test
Many online glasses retailers are limited by their inability to provide eye exams. However, BestBuyEyeglasses.com offers professional eye tests online, so individuals who don’t already have a prescription can obtain one.
However, potential customers should note that the online eye tests are meant only for individuals between the ages of 18 and 50 who are in good health. Those who fall outside this range should see a doctor in person for a new prescription.
Prices
Eyeglasses from BestBuyEyeglasses.com start at $6.99, while sunglasses start at $23.77, and prescription sunglasses cost as low as $28.75. The website also offers frames for as much as over $700, but overall, glasses from BestBuyEyeglasses.com cost significantly less than they do at other retailers.
Warranty
All lenses and frames purchased at BestBuyEyeglasses.com are covered under a one-year manufacturer’s warranty, meaning the company will repair or replace glasses if they have any defects that are covered under the warranty within one year of when they were purchased.
Some typical covered defects include peeling lens coatings and broken nose pad posts on the frames.
The Bad
- Return Policy
- Product Offerings
Return Policy
BestBuyEyeglasses.com advertises free returns for any reason within 30 days. However, the fine print of the site’s return policy makes clear that the company charges fees for returns.
While customers don’t have to pay to ship returns back to BestBuyEyeglasses.com, there is a 10 percent restocking fee for non-prescription eyewear. Refunds for returned prescription eyewear will be docked 50 percent of the lens price.
Returns will be subject to a $15 surcharge unless they’re authorized beforehand, and unused warranty cards, instruction booklets, cleaning cloths, and cases must also be returned with the glasses.
Customers can cancel an order placed online or with a customer service agent within 24 hours before they’re subject to paying a 10 percent restocking fee.
Product Offerings
While BestBuyEyeglasses.com sells tens of thousands of styles of frames, it doesn’t offer some other kinds of products that competitor retailers do. The company sells only eyeglasses and sunglasses, not contact lenses or any glasses accessories
The Bottom Line
BestBuyEyeglasses.com offers more frames than most other online glasses retailers, with tens of thousands of styles available. With prices ranging from as low as $6.99 to as high as hundreds of dollars, BestBuyEyeglasses has something for everyone.
BestBuyEyeglasses.com even offers online vision tests for customers who need a prescription, which is a convenience that sets them apart from most other online retailers.
All lenses and frames the company sells are covered under a one-year manufacturer’s warranty, so customers can rest easy knowing that if their glasses are defective within the first year, they’ll likely be able to have them repaired or replaced for free.
BestBuyEyeglasses.com advertises free shipping and free returns on all orders. However, while the company pays for return shipping, it does charge restocking fees. This return policy makes it impossible for customers to try out glasses for free, which some other online retailers offer.
Customers can, however, cancel their order within 24 hours before they’re subject to a 10 percent restocking fee. And BestBuyEyeglasses.com customer service representatives are available 24/7 to help with placing, cancelling, or returning orders.
One other downside to BestBuyEyeglasses.com is that they sell only glasses and sunglasses, not other related products such as contact lenses and glasses accessories. However, this shouldn’t be an issue for customers who are interested solely in eyewear.
We recommend BestBuyEyeglasses.com for customers who want to take advantage of the company’s free shipping, low prices, and tens of thousands of frame options. The company is a particularly good option for customers who already know what kind of frames they want, because they can simply look for the exact style on the website, without worrying about whether they’ll like the way the glasses look when they arrive.
On the other hand, customers who want to try their frames for free, whether virtually or in their home, would be better off with another online glasses retailer.
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SkylarPickens Houston, TX
4 years ago
