AC Lens
Is This Your Business?Author: Kaitlyn Short
Founded in 1995, AC Lens is one of the largest online retailers of name-brand contact lenses, designer eyewear, and optical accessories.
Top Ranked Companies
The Good
- Product Variety
- Contact Lens Subscription
- Shipping and Delivery
- Lenient Return Policy
Product Variety
As far as online name-brand contact lenses, eyewear, and other accessories, AC Lens has a decent selection. When searching for a pair of glasses, you can search by price, shape, color, material, brand, weight, etc. You can easily add in your frame measurements and AC Lens will show you available glasses that fit those parameters.
You can also buy sunglasses or readers. But what we like most is AC Lens' prices. Nothing is unreasonably priced and the company offers sales every now and then (so you're more than likely to find something you want).
Contact Lens Subscription
You can also sign up for AC Lens' Contact Subscription. This allows you to have your contact lenses shipped automatically every few months. The company will suggest a subscription delivery interval, but you can change it to better fit your needs if that doesn't work.
Lens Subscription customers will receive 20 percent off future subscription orders and free shipping. Plus, you can cancel the subscription at any time.
Shipping and Delivery
AC Lens offers free standard shipping on all its eyewear. If you're ordering something else, the shipping is free if your total is over $99 (it's $5.99 orders under $99). The delivery time is standard. You can expect your sunglasses, accessories, and frames to take 5–7 business days to arrive. Contact lenses also take about 5–7 business days (however, this depends on the prescription verification process). Prescription eyewear takes a bit longer at 9–14 business days (depending on the prescription verification process). AC Lens also delivers to Canada and other countries.
Lenient Return Policy
AC Lens has an extremely lenient return policy for those in the United States. Customers can return their items up to 365 days from the shipping date for free. Simply give the company your name, order number, the reason for the return, and whether you would like a refund or exchange.
The Bad
- Return Limitations
Return Limitations
Although AC Lens' return policy is relatively lenient, you should be aware that the company can modify or discontinue its promotion at any time. Additionally, the free return shipping is limited to a maximum of three returns per year.
Specialty and made-to-order (RGP and other custom contact lenses) contacts are not eligible for return unless defective.
Also, keep in mind that some of the products on AC Lens' website have their own separate return policy.
The Bottom Line
If you're looking for affordable eyewear, contact lenses, and other optical accessories, AC Lens is a good place to look into. The company offers a plethora of products and is bound to have something you'll like. It is also a great site to consider if you have contact lenses and don't want to worry about ordering them every few months. We also appreciate AC Lens' lenient return policy; the company gives you 365 days to return your item. However, there are a few limitations. AC Lens' return policy is nothing out of the ordinary, but it is important information to be aware of when you need to make a return or exchange a product.
