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Emergency Essentials

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5.5

Overall Score

LAST UPDATED: October 17th, 2022

Emergency Essentials at BePrepared.com is an emergency preparedness retailer specializing in all types of supplies and gear for camping, emergency kits, long-term food and water storage, and daily-use food storage. It is headquartered in Orem, Utah and maintains storefronts in 4 Utah cities: Orem, South Jordan, Murray, and Bountiful. Emergency Essentials is an emergency preparedness consultant with the Department of Homeland Security. 

Emergency Essentials provides an inventory of high-quality food supplies that have been dehydrated, freeze-dried, and nutrition-protected while maintaining good flavor as well as non-food products that perform well. The company committed to keeping up on the science of preparedness and claims it will not mislead to make a sale or sell something that won't be useful. 

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The Good

  • Product Selection
  • Educational Resources
  • Price and Quality Guarantees
  • Deals and Promotions 

Product Selection

Emergency Essentials' online inventory consists of the following categories and sub-categories: 

  • Food: Entrees and meals, meats, fruits, vegetables, dairy, eggs, cereals, grain, pasta, beans, legumes, desserts, drinks, ingredients, and broths. Food storage items can be filtered by preparation method (freeze-dried, dehydrated, just add water, or baking and seasoning) or packaging method (large cans, pouches, buckets, or storage containers).  
  • Kits, Supplies, and Combos: Food supplies, 1-year supply, 6-month supply, 3-month supply, 1-month supply, 72 hour supply, food group combos, monthly plans, and Kim Komando 5-day kit
  • Water Storage: Barrels and tanks, portable containers, prepackaged water, and water accessories like filters and pumps 
  • MREs (Meals Ready to Eat):  MRE combos and cases, complete meals, individual entrees, drinks, desserts, and MRE heaters 
  • Emergency Gear: Tents, warmth, lighting, power, sanitation, first aid, food, water, sleeping bags, backpacks, communications, tools and navigation, garden essentials, and planning products 
  • Cooking Equipment: Cook stoves, grain mills, food processing, and kitchen items 
  • Emergency Kits: emergency and survival kits, first-aid kits and supplies, pandemic supplies, and portable food and water  

Educational Resources 

In addition to customer service representatives, Emergency Essentials employs a preparedness specialist who is on call to answer questions customers have about emergency preparation. It's refreshing to see a company that cares about consumer education and doesn't merely publish sales materials.

There are a number of self-led educational resources that can be filtered according to category, such as recipes, first aid and sanitation, budgeting, etc. Resources also emphasize the benefits of being prepared for any unexpected event (such as illness, accident, or job loss), not just emergency situations involving natural disasters. 

The Preparedness Resource Center includes:  

  • A blog with articles regarding every facet of disaster readiness 
  • Downloadable Prep 101 guide 
  • Downloadable Hurricane Survival Guide 
  • Emergency Preparedness newsletter   

Price and Quality Guarantees

Emergency Essentials offers a low price guarantee. If you find a lower price on the same item at a local store or another online retailer, the company will match the lower price within 30 days of purchase! In addition, there is a 30-day unconditional satisfaction guarantee on all items sold. 

Perhaps the company's most impressive guarantee, though, is its long shelf-life for food items. Individually sealed pouches and oxygen absorbers ensure a 25-year shelf life. 

Deals and Promotions

At any given time, Emergency Essentials is running a number of deals and promotions. If website visitors sign up for an email list that includes survival content and company deals, they receive 15% off their first order.  Each day there is a selection of flash sale items that are available in limited quantities for a limited time. Additionally, there are generally discounted items available within the closeout, overstock, and discontinued sales section. Customers can also save money by taking advantage of group specials, purchasing items in bulk for family, friends, and neighbors.

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The Bad

  • Food Storage Analyzer Discontinued 

Food Storage Analyzer Discontinued 

Until 2013 Emergency Essentials offered an online tool that assisted individuals in keeping track of food storage inventory and in accumulating adequate food storage over time. Unfortunately, this popular tool is no longer available.  

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The Bottom Line

Emergency Essentials really is a one-stop-shop for emergency prep. Its non-perishable food inventory suits a range of budgets and household sizes with options to purchase individual serving sizes or to buy in bulk. Flash sales items circulate frequently and there are always discounted products or discount promotions available. 

With over 30 years of experience and a loyal customer base, Emergency Essentials has proven to be an expert in the industry. Whether you are starting an emergency supply from scratch or just need a few items to supplement your existing storage, BePrepared.com is a good place to start.

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Star Rating

4.0

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50 Reviews

Review Breakdown

5 grade

46%

4 grade

30%

3 grade

10%

2 grade

4%

1 grade

10%

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Lisette Kroepelin Sacramento, CA

Looking at the other reviews this company may have been worthy of a high score in the past but they certainly have not in the past year+. I have purchased from them since 2014. At first what they advertised was what you got and IF there was a problem it was resolved immediately. No longer. The monthly flyers include items they do not have. Their email advertised time limited specials are often just a come on. I check my email within an hour of their sending out the days special purchase offer and way to many times I get the rest of my order but NOT the advertised special priced item. When I contact them they say it was out of stock. How can it be out of stock within an hour of offering it? What to they do, have 10 available to claim they are legally advertising but don't want to actually sell items at the advertised price? It has gotten worse. Now they no longer respond to inquiries. After the first response of we can't ship what we don't have they just ignore you. And let me not forget the item on sale that I ordered, didn't receive because it was out of stock and yet less than two weeks later I see it on their web site at the none sale price. I have an order from April 27th that after a month I still had not received. I contacted them and was told it would go out in 2 days with the exception of the advertised special priced item in the order that they don't have. I told them okay. I was so tired of their way of business that I changed my mind and asked by email a couple days later if it was to late to just cancel the order. No response to that or a follow up inquiry. 18 days later no shipment and the order continues to show as processing. Half the time I never received a shipment notification so there is no way to now the status of this April 27th debacle with out logging into my account. At this point all I want to do is cancel my account with them and I do not feel I can until that order shows "canceled" instead of "processing". I will NEVER do business with this company again.

6 years ago

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todd music Saint Marys, OH

We bought a bunch of food 4 or 5 years ago. The cans recently busted open. When we called customer service, they said they knew about the defect making the cans bust open. They offered a store credit however ever since COVID, they don't have any stock available and their prices have increased by 45%. I asked for a refund since they knew about the defect. They've stopped communicating with me and refused to issue a refund. Don't buy from them - they don't stand behind their product and if anything happens, your food will be ruined.

2 years ago

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Mike R. Minneapolis, MN

Are you out of your mind? Everything I ordered was out of stock. These fools sell what they DO NOT HAVE. Their website claims they have over 100 employees but it takes 25- 45 minutes for them to pick up a phone? They couldn't give 2 shits for their customers and customer service act like retards. no empathy, no sympathy, no customer service or any attempt to make it right. I will avoid these imcompatant fools and shop at The Ready Store where they won't even let you order what is out of stock. SHAME ON EMERGENCY ESSENTIALS

6 years ago

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John Apolinski Park Ridge, IL

Having ordered several times from them I am currently having a bad experience with delivery and poor customer issue resolution. It has been 28 days since my order. They have repeatedly given a "having trouble with our shipping software" excuse. My card has been charged but no shipment or followup.

6 years ago

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Neal morris Pelham, NH

Avoid this Company Emergency Essentials!! Their customer service is horrible, long wait times, and they don't look out for their customers. You're better off shopping on Amazon

6 years ago