GetResponse is an email marketing software company that was founded in Poland in 1998. GetResponse boasts a deliverability rate of more than 99 percent, according to its website.
GetResponse provides three pre-set package options and a fourth custom package option, with pricing based on the number of available features and the client’s list size. Some of the available features include email analytics, automation flows, website visitor tracking, e-commerce tools, webinars, and a social ads creator. GetResponse’s website makes it easy for potential clients to compare different plans’ features and prices.
The company serves more than 350,000 customers in 183 countries and its software is available in 27 languages. Several large organizations such as Ikea, Hilton, and Unesco use GetResponse.
GetResponse’s software has 150 integrations, including Etsy, Eventbrite, PayPal, Salesforce, Square, and WordPress. The company also has a robust support center for customers, including live chat and email support in eight languages.
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GetResponse offers several plans for its customers. Three plans have fixed pricing and available features, while a fourth custom option based on a team’s needs also exists.
Each plan can accommodate email lists of 1,000 to 100,000, and customers can choose either monthly, 12-month, or 24-month billing, with discounts available for 12- and 24-month billing.
The Basic plan starts at $15 per month for a list size of 1,000 and costs up to $450 per month for a list size of 100,000. It includes the following features:
The Plus plan starts at $49 per month for a list size of 1,000 and costs up to $499 per month for a list size of 100,000. According to the GetResponse website, this plan is the most popular. It includes the following features:
The Professional plan starts at $99 per month for a list size of 1,000 and costs up to $580 per month for a list size of 100,000. It includes the following features:
The custom package is an option companies can build with GetResponse, and its pricing depends on the features included and the client’s list size.
Clients can cancel their GetResponse subscription at any time, but any money they’ve already paid is nonrefundable.
GetResponse has received a number of awards for its software. Some of those awards include the 2019 Gold Stevie Award in the Content Authoring Development or Curation Solution category and the 2019 TrustRadius Top Rated award for Email Marketing.
Those who are interested in GetResponse can try any of the company’s plans for free for 30 days by simply entering their name, email address, and a password. A 30-day trial should be ample time for most organizations to figure out whether GetResponse is a good option for their email marketing needs.
GetResponse clients can receive a discount of 18 percent by choosing 12-month billing, or 30 percent by choosing 24-month billing. For example, a client with a list size of 100,000 who chooses the Professional plan could pay $406 per month instead of $580 per month by choosing to pay for two years up front, rather than monthly.
GetResponse has a referral program that provides $30 off for both a current client and the new client they refer to GetResponse. If a current client refers three new clients who get paid accounts with GetResponse, the current client will receive a free digital marketing certification course of their choice.
GetResponse also offers discounts of up to 50 percent for qualifying nonprofit clients.
GetResponse provides its clients with customer support on a variety of platforms, including live chat, email, Slack, webinars, and a blog. GetResponse customer support is available 24/7, and email support is available in eight different languages.
Not having the ability to export reports or a click map limits the services somewhat and should be considered before selecting an email marketing partner.