Paul Davis Restoration

• Emergency Response
• History of Innovation
• Quality Assurance Department
• Training and Certifications
• Commitment to Sustainability

Emergency Response

In cases of property damage, timely remediatory action by a restoration company is critical. All Paul Davis Restoration franchisees are ready to respond to crises through their 24/7 hour services. The company promises to have a first contact within 30 minutes and arrive at the property within hours. Once onsite, Paul Davis Restoration provides prompt assessments and immediately mitigates further damage.

History of Innovation

With over 50 years in the property damage emergency services and restoration industry, Paul Davis Restoration has provided breakthroughs in technology such as computerized estimates and new water damage assessment and monitoring technology. MICA, the company's web-based monitoring tool used in water damage reparations, takes efficient and accurate data during the drying process and makes it available for insurance clients through a simple dashboard.

Paul Davis Restoration also uses thermal imaging that assesses water damage and leaks without having to tear down drywall or pull up carpet, cutting on costs and saving time. This technology is also used to provide more photographic evidence and justification of repairs to insurance adjusters. Generally, damaged soft content items such as clothes, blankets, and leather goods have been cleaned through dry cleaning. Paul Davis Restoration avoids the dry cleaners with its cost-efficient advanced washing systems that use effective, environmentally friendly detergents to restore food-grade quality clean items. 

Quality Assurance Department

Reputable property emergency service and restoration companies will work closely with insurance companies on a client's behalf, reducing stress in a difficult situation. Paul Davis Restoration has a Quality Assurance Department staffed with experienced restoration insurance professionals that provide clients assistance in collecting data, writing and reviewing estimates, and negotiating with insurance adjusters.

Training and Certifications

Clients who select Paul Davis Restoration as their property emergency service and restoration company have the reassurance that their property is in experienced hands. To ensure the highest standard of quality service, Paul Davis Restoration franchise technicians must complete training through IIRC (Institute of Inspection, Cleaning, and Restoration Certification) courses. Paul Davis Restoration's training facility, located at its headquarters in Jacksonville, Florida, provides the best-in-class training through its IIRC approved "flood" house, training modules, and various restoration courses.

Commitment to Sustainability

Paul Davis Restoration uses green cleaning products. The restoration and reconstruction company is dedicated to reducing its environmental impact by using more natural ingredients. Property owners concerned with the cleaning products' contents can check out Paul Davis Restoration's ingredient disclosure statement to learn more. 

• Preferred Vendor Program

Preferred Vendor Program

It may not be in a property owner's best interest to use their insurance company's preferred providers when selecting a property emergency service and restoration company. Insurance companies want clients to use preferred providers because the insurance company has special pricing arrangements with preferred providers. 

As a preferred provider, the restoration company will try to keep the prices low to maintain the partnership. This pricing arrangement may affect the amount of work and money a client gets in their insurance claim. Paul Davis Restoration has a national business development team that works to become preferred vendors with insurance companies.