SRP

We called SPR about 3 weeks ago to upgrade our M-Power box so we could pay the bill online instead of having to go to the store kiosk each time. The custom service person told us we would have to wait till the end of the year to get the new device that would allow this feature, since they started the upgrade on the west valley and would be working their way toward the east valley. So we asked if we could get it sooner. They said they could jump us ahead in line and someone would be out in 3 weeks time. The very next day, the man came to my door and switched out my box for the latest one that would make it so I could pay online. I was very impressed with their speediness and surprised at how quickly they made it happen. It took another week to get the payment system switched on my account and now we are making payments online directly through our credit/debit card instead of having to drive to the store each time. Thanks SRP for saving us driving time. Saving gas now too. Hallelujah!

I have Been an SRP customer for six years and I have no complaints. Their customer service is exceptional and even through hard times they are always ready to help. The few time power has been cut they were quick to repair it and get the power going ASAP. Plus they are willing to help your family find the best rate plan that would benefit you the most.

They have provided service to our house now for 18 years. We have never had a power outage. Their rates are a little high. They have several programs you can go on, but it is hard to differentiate which is best for us.

Is a good company, but I don't understand why they don't let solar on residence homes feed back to the grid. I know it s about money but if it is efficient and better for everyone, even though you don't make a lot of money off of it, you should still let homeowners use it so we can save money too.

I have been a customer for many years and I have always liked the variety of programs offered with excellent customer service.

We've had a great experience with SRP. As they have been more willing to become a technology-based service, things have been much smoother with payments, etc.

Reliable service at a competitive price. Never had a major problems.