Name: Guardian
Rating: 1.1

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Becki Banks St Louis, MO

I was suppose to be covered the first day of employment. I am in my last week of employment and still don’t have coverage because they weee behind with entering my information. I have paid for a service that I did not use.

3 years ago

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Catheryn Vargas New Braunfels, TX

They had the wrong birthdate despite my using them for 2 years already and then I called to correct and their automated system is a joke. Couldn't understand a simple yes or no and constantly threatened to disconnect me.

3 years ago

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AC customer Long Beach, CA

Horrible. This company does not have proper customer service. No dental records. Policy adjustment without consent will occur. Beware. Unless you're prepared to go to battle just avoid the headache.

3 years ago

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Reinder de Boer San Antonio, TX

Their website is a joke. Can’t change credit card info, as far as I can tell. Needlessly complex to navigate. And I haven’t even used them so far. What ID card?

4 years ago

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Andrew Taylor New York, NY

This is appallingly bad - their dmo plan js a joke, the customer service line literally connects to nothing and has for over a year. To even offer this plan should be considered criminally negligent.

4 years ago

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C Perrysburg, OH

Poor business practice, do not use this provider. Specified services will not be covered if Guardian believes a diagnosis is "questionable". Just bad business and bad relationship management.

4 years ago

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Jennifer Jupiter, FL

STAY AWAY, DO NOT WASTE YOUR MONEY!!!! They are scam artists and will come up with every excuse under the sun to avoid covering your supposed benefits. I REPEAT, STAY AWAY!!!!!!

6 years ago

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Anne Wall Charlotte, NC

This is the worst dental insurance. I went to the dentist and this insurance covered nothing! I had to pay 1,175! Worst experience with dental insurance I have ever had.

1 year ago

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Madison Wong New York, NY

Awful coverage. God forbid you take care of your teeth. If they aren't experiencing bone loss get ready for a major bill that they will fight to the death not to cover.

2 years ago

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Dace Zyr

Absolutely trash insurance, barely covers cleanings and periodontal maintenance, denies crowns. Will be looking for a new job just for better options.

2 years ago

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buda caramma ida sonia Syracuse, NY

This insurance company is totally useless! Save your money and go somewhere else. We paid for a whole year to end up to pay our dental bills out of pocket. Totally scam!

2 years ago

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LeAnn Baytown, TX

We have Guardian. There are plenty of dentist to choose from. We have never had any billing issues or anything.

4 years ago

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J B Sandy, UT

Had Guardian dental at my last job, they always provided good online tools for finding a dentist.

3 years ago

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Ajay Patel Southlake, TX

Great coverage! I would recommend to increase providers for better coverage and ease of access to care.

5 years ago

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Natalia Andreeva

What a horrible insurance! They come up with lame excuses for not covering basic procedures and their staff is rude and unhelpful. Never choose them!

1 year ago

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Michelle Peckinpaugh Madison, MS

Did not cover a tooth being extracted. Better off putting money in savings instead of paying monthly premiums on services they do not cover.

2 years ago

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leonard ngo Lakewood, CA

Be aware .... your dentist will not in their list as prefer dentist and they will use this excuse not to pay for your service or very little...

3 years ago

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Fahy Gao Brooklyn, NY

So bad. They do not put the cancellation button on their website, and I believe that the only way to cancel it is through calls or emails.

3 years ago

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msau Port Charlotte, FL

this company sucks, they pay a pittance for your care and then find pathetic excuses to deny payment of this piddling amount.

3 years ago

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Grant R Philadelphia, PA

SCAM!!! They will bill you for things 6 months+ in the past with no warning and terminated your services without notice.

3 years ago

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Southernsunshineforme Tampa, FL

They play games about providers to get out of paying bills. If you want to pay out of pocket this is the company for you!

4 years ago

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Jespy

Claims filed and paid on time.

6 years ago

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KK

no hassle, most providers take their card

6 years ago

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Dace Station Gilbert, AZ

Trash company, awful coverage for what it costs. If you have a lot of dental work planned, avoid them.

2 years ago

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John Auteri Arcade, NY

If I could give them Zero stars I would, they make any excuse they can to not pay a claim - absolutely worthless

2 years ago

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Tennessee Joe Sparta, TN

They do not cover pre-existing conditions. Beware of this company, I highly suggest not using them.

3 years ago

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Androo Jastremski Philadelphia, PA

Guardian refuses to cover night guards. They won't pay a penny. Guardian would rather your teeth break.

4 years ago

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R Allen Longs, SC

Denied valid claim for crown. Have filed complaint with state insurance commissioner.

2 years ago

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Roberto Az Clifton, NJ

Worst Dental Insurance, they never accept your claims and put every excuse to avoid payments.

3 years ago

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Richard Abrams

Avoid Guardian Dental Insurance!!! I am a dental professional who knows only too well.

3 years ago Edited April 29, 2024

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TomT Quakertown, PA

NO dentists in network within thirty miles of us and we live in a populated area.

6 years ago

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J Cross Decatur, AL

Not good! They don't cover anything of significance!

6 years ago

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michael walton St Louis, MO

Wait until their dentist 3,000 mi away denies your claim

3 years ago

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Kolton Lye Santa Monica, CA

Horrible experience trying to process a routine claim.

3 years ago