Name: Cigna
Rating: 1.5

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Wendel Croft Pinellas Park, FL

So very disappointed with Cigna dental. If you’re considering Cigna be cautious because they are sneaky. Their own preferred dental provider had no idea. Needed a crown replaced and the base had to be repaired. Over 2 hrs but Cigna claiming an exclusion for the required repair on obscure page (think p 17). Impossible to replace crown without repair. Of course speaking to CS in Philippines with communication struggles. Already looking for 2024 options and Cigna isn’t one.

1 year ago

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Malinda Terry

By far the worst insurance ever. I don’t know if it’s the negotiated price with my job but it’s bad. No one accepts them because they never pay or little to nothing. I went somewhere and the office said Cigna would pay 10 DOLLARS even though I have NO DOCTOR in my network. It’s so depressing the amount of money I’ve had to come out of pocket while being stuck with them😡

1 year ago Edited March 28, 2024

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Mike Shabanowitz

I've had Cigna for the last 1.5 years and even tho tho the monthly premium is high the benefits are just what I need to cover a family of 4.

1 year ago

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Bridget Walker Bay Saint Louis, MS

Cigna dental insurance has some of the most affordable dental plans that I have found. They have low co pay and deductibles as well.

2 years ago

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AMIT KUMAR YADAV New York, NY

One of the worst company to get Dental insurance. They deny your claim on one pretext or other. They have so many hidden costs that the insurance looks a steal deal but when you visit a dentist, you realize that its you from whom the company has stolen. First they deny your claim, then appeal are invariably rejected and there in no further customer satisfaction mechanism. Avoid it, if you can.

2 years ago

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Fernando

First time use there services and i am great I'll I went to the right place all people in this location very nice and services are great

5 years ago

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Bill Conrad Newberry, FL

I bought a Cigna advantage Dental plan that offered 100% no deductible coverage for preventive and diagnostic treatment inside or outside network. When I got treated, I was billed for 70% of the bill. Turns out, what Cigna covers is 100% of their “Maximum Allowable Coverage” (MAC) which is only a third of the cost. You are liable for the balance. This is some VERY deceptive wording they use to scam the unwary customer. This company is a predatory, scam , ripoff that preys on Veterans and Seniors!!! Do not but a policy!!! You will be disappointed!!!

5 years ago

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Sharea Atlanta, GA

Cigna dental sent checks that i never received. Asked them to stop payment and send out more. Its been TWO YEARS; this went unoticed by my ortho now for the past 4 months me and the orrho have been calling. They LIE say they are going to process and have it sent. Ive talked to 5 different chicks 2 different managers...jana a. veronica j. john d. to name a few...NOT ONE have kept their promise and i havent heard back from one. This company is a FRAUD.

6 years ago

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Ron Murrey Clovis, CA

I have dental insurance with Cigna. They only offer a $1500 dental plan. I would like to have a higher dental coverage but they don't offer it. They also don't cover a larger portion of the cost of the dental service. They only cover x-rays for the 6 month checkups and not for dental work done at other times.

4 years ago

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Katie Carver Cheyenne, WY

We have had Cigna insurance for a few years and we have been very happy with it. They have always covered what we needed them to cover. No complaints.

4 years ago

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Kristiane R Durfey Pleasant Grove, UT

We didn't have Cigna Dental insurance for very long, maybe, a year and a half, and then our employer switched companys. They were fine. Didn't have any problems with them and I think their coverage was pretty comparable to other company's. Accepted our family dentist and claims were paid in a timely manner.

5 years ago

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Paige Baldwin Wellsville, UT

We used Cigna for the longest time. It wasn’t the best we used but not the worst either. They had pretty good coverage and our billing process usually went smoothly. Their was always willing to help.

5 years ago

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Brittany Bray Springville, UT

We have Cigna for our health and dental insurance. They have coveted so many appointments I didn’t think they would cover. I have been very impressed.

5 years ago

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Angela Nelson Pleasant Grove, UT

We have Cigna dental insurance. So far it has worked OK for us, but we haven't had anything other than routine cleanings and 1 small filling. My dentist office says Cigna is slightly below average when compared to other insurance companies for dental insurance. I feel that they are about average.

6 years ago

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ML Algonquin, IL

Horrible. Unable to provide correct cost estimates. Customer service rep never heard of allowed amounts. I needed to explain it to him. Feels intentionally obscure to make as much money of people as possible.

10 months ago

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Stephanie Faenza Phoenix, AZ

This insurance was good. In my hometown there were a decent amount of options so it was easy for me to make appointments with this insurance

1 year ago Edited August 7, 2023

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M T Chicago, IL

My dental coverage was not as good as I expected but they had great customer service staff to walk me through a few issues I had over the phone.

1 year ago

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Thawkes2017 AL

I haven’t been able to use my current benefits yet! All three of children are double covered and they are giving me problems double billing for two of them.

2 years ago Edited October 24, 2022

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Mila Vilesova

Very high premiums for my PPO 2, but 0 deductible and $5,000 a year are worth it. Definitely a good choice if you need a lot of work done.

5 years ago

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Rose Chevelon Tallahassee, FL

I have braces and I need a cleaning every 3 months and with the insurance I pay nothing out of pocket which helps me a lot financially.

3 years ago

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Picnicky82 Logan, UT

I have had Cigna dental insurance for a long time. I had to have some significant work done and was so pleased with my coverage.

4 years ago

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Jon Posey Riverton, UT

We switched to Cigna to get a larger nationwide network which is great and all but it seems they have expanded that network at the expense of smaller local networks which to me isn't great.

4 years ago

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MattB , UT

Good customer support, able to call and talk to someone I can understand. Seems to be a good price for insurance, pretty happy

4 years ago

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Linda Hays Layton, UT

I have liked Cigna for my dental insurance. They are clear on what they cover and my provider has never had trouble collecting psyment.

4 years ago

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AGenes Eagle Mountain, UT

I had Cigna for 3 years and never had any problems. The dental insurance is okay and is usually the same as others. Covers basic cleanings and saves you on other procedures.

4 years ago

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Lily South Jordan, UT

I don’t really like Cigna it hey didn’t cover anything for insurance. They never really helped me out. Before that they were pretty good.

4 years ago

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Ron Durfey Pleasant Grove, UT

I had Cigna with a previous employer and absolutely loved their coverage and service. I wish I could go back to Cigna. They always covered my procedural needs.

5 years ago

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Brenda Spanish Fork, UT

This is my insurance . We have a great dental plan . It's nice to know our insurance is so easy to work with and they cover so much

5 years ago

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Chase H Provo, UT

I have Cigna dental insurance. It is okay coverage. I have one of the better plans but it doesn't cover fluoride treatment. Also isn't the cheapest around.

6 years ago

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David Gunderson Livingston, MT

Cigna denies coverage for industry standard practicewes, such as performing a bone graft at the time of extraction. "What, you used a dentist? Your policy doesn't cover that."

1 year ago

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Limowm Corpus Christi, TX

I’m in Corpus Christi and that might be the reason.. but I haven’t been able to get any of the coverage that was promised by Cigna and I have been trying since January about ten months with no results. F-

1 year ago

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Jjersmom Westminster, MD

My daughter had her wisdom teeth pulled - Doctor confirmed coverage but Cigna Dental denied it saying it was a medical claim, Cigna medical denied it saying it was a dental claim, does anybody do their job?

1 year ago Edited August 24, 2023

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lacey jo Ocala, FL

Cigna has some of the best insurance. Dental is great in network. I pay nearly nothing.

1 year ago

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Matthew Hall Moselle, MS

Coverage on dental health is immaculate, 12 cavities filled with only 40 dollars out of pocket

4 years ago

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Danish Noor Peoria, IL

VERY BAD EXPERIENCE. They are not covering the benefits that the dental office claim the insurance will going to cover 100%. always downgrading my coverage w/o any notice or information.

5 years ago

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MARIE-NOELLE MARQUIS Los Angeles, CA

Great experience all around. Affordable and really great customer service. Would definitely recommend them!

4 years ago

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AD Milford, IN

Cigna has excellent customer service, knowledgeable representatives, and easy to understand pricing and policies.

4 years ago Edited September 14, 2021

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Rathan Kumar Trabuco Canyon, CA

Cigna has a lot of dental professionals in my area and was a great source to find a new dentist once I switched to them.

4 years ago

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Jennifer Wilson Salt Lake City, UT

We are happy with coverage for check ups every 6 months. We do sometimes pay a lot for cavity fillings and non routine procedures.

4 years ago

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Nora Holland Long Beach, MS

This insurance is so great. What had to pay for my medicine with another insurance I got it for free using Cigna

4 years ago

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Michelle W Coraopolis, PA

Cigna makes it extremely easy to use their dental insurance. I actually love the online dashboard that shows me data.

4 years ago

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Brenda Mertes Houston, TX

Cigna doesn't cover anything. They apparently think that their clients just love taking test and don't believe any of the tests and procedures are actually necessary. They've been so awful and we've paid out of pocket in full for every single thing. I don't understand what the half a thousand dollars a month was even for.

5 years ago

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Aliza Henline Provo, UT

They were really easy to work with! I've never had any problems, and it was easy to check my benefits before starting.

5 years ago

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Darrin Henry Pleasant Grove, UT

Cigna offers a good plan for school teachers and we have used it for years. Great supplement. You get ok benefits for the price.

5 years ago

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Andrea Orangevale, CA

Very happy with the plan selections Cigna offers their customers. My medical and dental are covered with just one plan.

5 years ago

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Jesse Rios

Good insurance company for me and my family

6 months ago

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Colin North Fork, CA

They don’t cover all of the dental work. I feel at times I pay more for the insurance then what is covered

3 years ago

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Josh Brooks Jackson, MS

Cigna Dental insurance is extremely deceitful. They do not pay and will not let you talk to someone on the phone that knows what they are talking about.

3 years ago

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Jimmy Picha Houston, TX

Terrible if you want them to pay you have to complain to customer service and if you complain enough they pay only partial of bill.

5 years ago

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Robyn Haight South Jordan, UT

Our claims are always paid quickly. Our dentist just submits them for us. We've never had any issues.

2 years ago