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Freedom Debt Relief

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9.9

Overall Score

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Judith Hawk Little Rock, AR

Ultra professional and personable. Every representative upheld the same courtesy and friendliness from day one. Of course one cannot go through something like this without worry and uneasiness but Freedom Debt Relief took away the majority of it and replaced it with a peace of mind that said all will be okay. I am so glad I made the decision to go with Freedom Debt Relief.

10 years ago

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Ron Hearl Cape Coral, FL

Freedom responded quickly to my 'distress' call for financial help! Everyone has been very knowledgeable, informative, and helpful. I was unsure of myself- whether to file bankruptcy & carry the stigma of that decision- or be honorable & still pay my obligations the best way possible. I am more than satisfied I chose Freedom-financial friends that outperform! Thanks to everyone on my team. God bless!

10 years ago

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Linda Taylor Phoenix, AZ

The staff are very helpful, they listen to you and understand. Its very daunting owning up to having a debt problem but they didn't make me feel ashamed and were quick to offer me sensible options to the problem. The only thing that you have to be prepared for is knowing you can't stop the calls/emails/letters from your creditors but you can minimise the impact by diverting all phones to one cell and basically ignoring all calls to any number you don't recognise or that also does not have a caller ID. Aslo realise it won't all be cleared in one go and make sure you understand what you are being offered. On the whole a good experience and understanding that you also need to ask questions on the support you are going to get.

10 years ago

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Carolina Gonzales Dallas, TX

All the people I have talked to are ever so helpful and friendly. Everything is explained, all my questions answered and it does not matter who answers in the support team everyone is able to assist me. I have only been in the program for three months and I just had my first settlement which has brought some much needed stress relief. I was a step away from considering bankruptcy when I came across Freedom Debt Relief and I thank God I did.

10 years ago

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Richard Wilkerson Jackson, TN

I have only been with Freedom a few months and they are already making good on their promise. They have settled several of my accounts for half of what was owed. I am 100% confident that Freedom will do what they promised and I will be debt free much sooner than I ever could have on my own. I owe them for a great relief from all the stress I was having. Thanks Freedom Deft Relief!

10 years ago

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J.Russell Patterson Chandler, AZ

I was very apprehensive before I put my trust and financial hardship in Freedom Debt Relief..The agent who interviewed me was so thorough and patient. She explained everything to me and my wife several times before we were satisfied F.D.R. is a honest debt resolver.We had two debts totaling $32,000.The $20,000 debt was satisfied for $9,800 in less time than anticipated. F.D.R. is now aggressively negotiating a settlement on the $12,000 debt. We highly recommend F.D.R. to anyone who is serious about getting out of debt.

10 years ago

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Gayle Nash Brockton, MA

This seems to be working fine - the only regret that I have is that a few of the accounts I have left are either bringing down my credit amount and/or they are suspending my account so that I cannot use it until the debts are paid on the accounts that are in the program. It's very embarrassing when you go to use a card that you think you can and they tell you that you don't have any credit on it; or you get a letter in the mail telling you that your account has been reviewed and because of delinquent payments, your credit limit has come down - this was not happening before the program. It's a good thing to get your credit back on track, but it's also embarrassing when you think you have something...and you don't.

10 years ago

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Bob Valrico, FL

Have only been in the program for a few months but so far the service has been exactly as advertised. The customer service is exceptional and despite the gent I originally signed up with (Marii Kroutilin) not really being part of the customer service portion of the company, he made his number available to me and has always responded quickly with whatever info i needed. The customer service reps at Client Services are equally interested in resolving any issues. I am very pleased thus far and since I've already had some of my debt resolved, am looking forward to even more positive results. Wish I had started sooner.

10 years ago

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Salud Quiming Ladera Ranch, CA

Above everything, I want to thank God for leading in the right path towards becoming debt free soon in the near future; thank you Freedom Debt Relief for coming to my rescue. Your services are awesome and I won't hesitate to tell others about you. This has been one of the best answers to my prayers for all troubles I have been in. I couldn't be more grateful. Thank you all of you who are working very efficiently on my behalf. I trust you will continue to help me resolve my problem. I am tremendously relieved. May God bless you for your wonderful job which I would like to tell the WORLD loud and clear. I feel I am going to have a new life, a debt-free life!!!' With great appreciation & gratitude, Salud

11 years ago

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Edwin Douglas Deck Tampa, FL

It's been quite an experience with this debt consolidation process. I've never went through this before in my life. I always check out a company by using the BBB first. This company does have an "A" rating with the BBB which means this is a reputable company to use. It has been difficult trying to explain that one creditor changed from Discover to Master Card. It still shows Discover in the statement and "Home" page with the wrong credit card number. I do believe they have it correctly but just not changed in their on line system. Being disabled and on a low monthly income, it is very hard to save up the required amount they take each month. But, if this is the way it has to be - so be it. Thank you for your service in helping me get closer to being debt free. Just to note: one company that has been paid off just sent me a notice to reopen another credit card with their company. WOW, how they want those fees!

11 years ago

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Roxanne Butler TX

Everyone I have talked to are very professional. I'd I email them I get an answer within a couple of hours.They make sure they keep you up dated able every little thing that changes and they are keeping an eye open for anything else that might help me better myself. I believe in you and the company that I've given contact information to 3 other people that need help.

11 years ago

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Luis Rodriguez Los Angeles, CA

Great experience, Great staff. Always ready to help me with any questions I may have. Banks can be annoying and harassing for a time, but I got great counseling and was provided with the right tools to deal with their displays. It's a great feeling to know I'm in the right track to find my financial freedom. Thank you Freedom Debt Relief, to help me in my quest to find my Financial Debt Success.

11 years ago

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Margaret Tafoya Albuquerque, NM

From the beginning of my experience with Freedom Debt Relief, I have had nothing but great results. First, all personnel were exceptionally helpful and kept in touch with me the whole way. Their program is extremely professional with the best results and well suited for the help I needed. It is with gratitude and appreciation that I most highly recommend this service to all who need it. Hooray and kudos for FDR!! Margaret Tafoya

11 years ago

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FRANCES RIENDEAU Flagler Beach, FL

HOWDY...JUST GOT NOTICE THAT YOU SOLVED ANOTHER ONE OF MY DEBTS...I CAN'T THANK YOU ALL ENOUGH FOR ALL THAT YOU ARE DOING FOR ME IN MY FINANCIAL PROBLEM...I AM ABLE TO SLEEP BETTER KNOWING THINGS ARE MOVING ALONG IN A GREAT WAY AND DO NOT FEEL AT STRESSED AS I WAS BEFORE JOINING FREEDOM.. AGAIN...THANK YOU SOOOOOOOO MUCH...EVERYONE IS SO NICE AND CARING.......

11 years ago

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Jerome Sqday

You guys an gals are great!! Thank you for your help and support! Two thumbs up 👍👍

2 months ago

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Reply from Freedom Debt Relief

Hi Jerome, we truly appreciate your kind words and are so glad our team was able to support you throughout your journey. Two thumbs up to you as well! Thank you for choosing FDR.

Feb. 5th, 2026

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Jeremiah Jones

It takes a little time for they settle you're debt anyway services so far is good.

2 months ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Jeremiah! You’re absolutely right—debt settlement does take time, and we appreciate your patience throughout the process. We’re glad to hear your experience with our services has been positive so far and look forward to continuing to support you on your journey.

Feb. 2nd, 2026

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Penny Green

Keeps you up to date on balance . Stays in contact with you when a settlement has become finalized

2 months ago

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Reply from Freedom Debt Relief

Hello Penny,

We’re so glad to hear that our team has kept you informed on your balances and settlements! It’s important to us that you always feel supported and up to date throughout the process.

Thank you for being a valued client of Freedom Debt Relief!

Jan. 20th, 2026

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Jim Wilson

Thank you for your outstanding service in helping me to accomplish my goals of debt freedom.

2 months ago

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Reply from Freedom Debt Relief

Hello Jim,

Thank you for your kind words! We’re thrilled to hear that our team could help you achieve your goal of debt freedom—it’s incredibly rewarding to see our clients succeed.

Thank you for being a valued client of Freedom Debt Relief!

Jan. 20th, 2026

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Debbie Sovine

Really good choice many. Could use a little more contrast communication. Account $$ a little high.

2 months ago

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Reply from Freedom Debt Relief

Hello Debbie,

Thank you for your feedback! We’re glad to hear that you feel positive about your choice to work with us. We also appreciate your notes regarding communication and account details—our team is always happy to review your account and ensure you have clarity every step of the way.

Please call us at 800-655-6303 if you need any further assistance.

Jan. 20th, 2026

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Moe Garcia

I like how during a call they made me feel that they genuinely wanted to help me.

2 months ago

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Reply from Freedom Debt Relief

Hey Moe,

We’re so glad to hear that our team made you feel supported during your call! Helping our clients with genuine care is always our goal.

Thank you for choosing Freedom Debt Relief!

Jan. 20th, 2026

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Alice Stewart

Love this program I can call them up at any time and the answer any of my questions

2 months ago

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Reply from Freedom Debt Relief

Hello Alice,

We’re so glad to hear that our team has been accessible and helpful whenever you had questions! It’s wonderful to know that the program is making a positive difference for you.

Please call us at 800-655-6303 if you need any further assistance.

Jan. 20th, 2026

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Marygil

They're very supportive and the entire staff are excellent and amazing!

4 months ago

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Reply from Freedom Debt Relief

Hi Marygil,

Thank you for your wonderful feedback! We're thrilled to hear that our team has been supportive and that you find our staff excellent and amazing. Your kind words mean a lot to us.

Thank you for being a valued client of Freedom Debt Relief!

Dec. 5th, 2025

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Pam Dehm

Very understanding, and professional. Always very knowledgeable and helpful!

4 months ago

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Reply from Freedom Debt Relief

Thank you Pam, for sharing such positive words! We are so glad to hear that you find our team to be both understanding and knowledgeable. We strive to provide professional support to every client. Thank you for being a valued client of Freedom Debt Relief!

Dec. 3rd, 2025

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Thomas York

I work with your company before and you do a good with settlements

4 months ago Edited November 11, 2025

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Reply from Freedom Debt Relief

Hello Thomas,
Thank you so much for the fantastic feedback! It truly makes our day to hear you had a good experience with our company. Thank you for choosing Freedom Debt Relief!

Dec. 3rd, 2025

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Tamara Bent-Hamilton

Things seems promising for now just hope we finish sooner than later.

4 months ago

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Reply from Freedom Debt Relief

Hi Tamara,

Thank you for your feedback! We’re glad to hear things are looking promising. We’re committed to keeping the momentum going and finishing as efficiently as possible. We’ll keep you updated every step of the way.

Freedom Debt Relief

Nov. 10th, 2025

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Deborah Molloy

I like the way you are kept informed of what is going on with my account

4 months ago

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Reply from Freedom Debt Relief

Hi Deborah,

We’re glad to hear that staying informed about your account has been helpful! Keeping you updated is important to us as we support you on your journey to financial freedom.

Thank you for choosing Freedom Debt Relief

Nov. 10th, 2025

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Julia Loera

I like very much, their continuous communication with the customers

5 months ago

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Reply from Freedom Debt Relief

Thank you, Julia! We're so glad you appreciate the ongoing communication — we're always here for you!

Oct. 17th, 2025

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Denise Weaver

They listen to you when you call and are there ever step of the way. BUT most of all they don’t judge you

3 months ago

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Reply from Freedom Debt Relief

Thank you for sharing, Denise! We’re glad our team has been supportive and non-judgmental every step of the way. Thank you for being a valued client of Freedom Debt Relief!

Jan. 8th, 2026

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DIY 4 Life with Terry

Everyone was professional and nice. Made me feel better about my debt and there was a light at end of tunnel.

3 months ago

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Reply from Freedom Debt Relief

Thank you so much Terry for your kind words! We’re really glad to hear that our team was professional and supportive, and that we could help you feel more hopeful about your situation. Helping our clients see a clear path forward is exactly what we strive for. Thank you for choosing Freedom Debt Relief.

Dec. 23rd, 2025

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Bill Lilley

Professional and timely, customer service is beyond reproach. I would recommend this company to friends and family.

3 months ago

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Reply from Freedom Debt Relief

Hi Bill,

Thank you for your kind words and recommendation! We’re pleased to hear you’ve had a professional and timely experience with our team—it truly means a lot to us.

Please call us at 800-655-6303 if you need any further assistance. Thank you for choosing Freedom Debt Relief!

Dec. 15th, 2025

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Verified Customer

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Tawanda Gaiter

She was very patient and understanding and went over all the steps I needed to do

6 months ago

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Reply from Freedom Debt Relief

Thank you Tawanda Gaiter, we appreciate you taking the time to leave us a review!
We look forward to your brighter financial future! Please log onto your Client Dashboard at www.fdrclient.com
for account updates. Please call us at 800-655-6303 if you need any further assistance.

Sep. 12th, 2025

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Adrian Afonso

It’s been great. I was skeptical in the beginning but after seeing the results it’s been great.

6 months ago

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Reply from Freedom Debt Relief

Hello Adrian Afonso,
We’re elated to be able to assist you along your debt-free journey. Our team takes pride in providing world-class customer service to our clients.
Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2025

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Verified Customer

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craig curtis

Very organized and professional. They are honest and do what they promise. Results !

8 months ago

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Reply from Freedom Debt Relief

Hello Craig Curtis,

Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for choosing Freedom Debt Relief!

Jul. 17th, 2025

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Verified Customer

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Gracie Vaden

I thought you were going to get in touch with all of my creditors, I continue to receive calls and my credit score continue to decrease.

8 months ago

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Reply from Freedom Debt Relief

Hello Gracie Vaden,

Thank you for your feedback. We’re sorry to hear about the continued calls and concerns with your credit score. Please know that settlements are dependent on accumulating sufficient funds, and creditors may still reach out during this early phase. However, we are actively working on your behalf to negotiate the best possible outcomes.

We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or concerns.

Jul. 10th, 2025

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Christina Sutu-Wallar Concord, CA

I worked with freedom debt relief in a time when I was not so financially responsible. They were able to consolidate my debt, and work with me to find a payment that worked for me. I never felt pressured or hounded, and to be honest I was very nervous before I reached out to them. I did a lot of research when it came to finding the right company for me, and I found that they were very well rated and considered to be top 5 to 10 consolidation companies in the country. I figured if they were rated so high, there is a reason for it, and I came to found out there is - their customer service and their ability to work with you. I guess since they’re such a big company, they have some more leeway compared to smaller companies.

4 years ago

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Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Christina. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!

Nov. 10th, 2021

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Robert

I didn’t realize they took so much settlement fee

3 weeks ago

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Karen Pettigrew

It is a wonderful program to help you get debt free. I just started but they have done a few of my creditors and I'm very pleased

4 months ago

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Reply from Freedom Debt Relief

Hi Karen,

Thank you for sharing your experience! We're glad to hear that you’re pleased with the progress so far and that our team has been able to assist with some of your creditors. We look forward to continuing to support you on your journey to becoming debt-free.

Please log onto your Client Dashboard at www.fdrclient.com for account updates.

Dec. 5th, 2025

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larry stellfox

They are a great company to deal with! Their apps and screens are easy to use! They do what they say will do! Couldn't be happier!!

4 months ago

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Reply from Freedom Debt Relief

Hello Larry,

Thank you so much for this wonderful, high praise! We are so glad to hear that you find us easy to deal with and that you are happily using our tools. Keeping our word and making the process clear is what we strive for every day. We’re elated to see you are using your Client Dashboard! This is a great tool to use to stay informed of your program progress!

Thank you for being a valued client of Freedom Debt Relief!

Dec. 3rd, 2025

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Traci Banks

I like the fact that you’re able to see the progress of your enrolled accounts, when accounts are in negotiation/settlement.

5 months ago

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Reply from Freedom Debt Relief

Thank you, Traci! We're so glad you’re enjoying the transparency and being able to track your progress — every step forward counts!

Oct. 17th, 2025

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Verified Customer

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Susan Sims

They have been very helpful in reducing my debt! And I would recommend them to anyone struggling with debt!

9 months ago

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Reply from Freedom Debt Relief

Hello Susan Sims,

Thank you! We're so glad we could help. We truly appreciate your recommendation. Thank you for choosing Freedom Debt Relief!

Jun. 27th, 2025

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Verified Customer

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Kevin

I love that I can call and talk to a human being about questions and concerns . I'm 68 and very tech challenged

9 months ago

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Reply from Freedom Debt Relief

Hi Kevin! We're so glad to hear that our team has been able to assist you personally. We're always here to help, no matter what!

Thank you for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Damien Few

I like Freedom Debt Relief is constantly communicating with me about my relief. I feel like I'm in good hands. Thanks

9 months ago

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Reply from Freedom Debt Relief

Thank you for your review, Damien Few! We’re thrilled to hear you feel well-supported and in good hands. We’re here for you every step of the way. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Daniel Pluta

I think it just takes too long. I would like to see it faster. But they want more money to do it faster than I don't have it.

9 months ago

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Reply from Freedom Debt Relief

Hello Daniel Pluta,

Thank you for your feedback, and we totally understand your desire for faster results. We’re committed to helping you reach your goals as efficiently as possible. If there’s anything we can do to work with you on finding a solution, please feel free to reach out. We're here to help.

Jun. 24th, 2025

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Desiree Harris

I love the program and the process of how they make offers and settlements for the good of their customers

9 months ago

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Reply from Freedom Debt Relief

Hello, Desiree Harris!
Thank you for your review! We’re thrilled to hear you love the program and our approach to helping you. We're committed to working in your best interest every step of the way. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Aaron Rinehart

I appreciate the help..I also submitted a new debt but have not received a response. It's been several weeks

11 months ago

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Reply from Freedom Debt Relief

Hi Aaron, we encourage you to reach out to our customer service team to further assist you with this request. Thank you for choosing FDR!

Apr. 30th, 2025

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Kevin Hereth

I like when I’m in charge when u make the negotiations . Your company does it very well and quickly.

11 months ago

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Reply from Freedom Debt Relief

Hi Kevin, we are happy to hear that taking control of the offers you accept is something that makes you feel empowered about your journey towards financial freedom!

Apr. 23rd, 2025

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Donald Christmas

I thought they could help me get back on track

1 month ago

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Reply from Freedom Debt Relief

Hi Donald,

Thank you for your feedback. We’re sorry to hear that your experience hasn’t met your expectations. Our goal is to help every client get back on track, and we’d like the opportunity to address your concerns.

Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com

Mar. 2nd, 2026

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Jerrick Buck

The personnel who I interacted with were very knowledgeable and helpful. They provided me with the information I needed to help me make an informed decision.

6 months ago

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Reply from Freedom Debt Relief

Jerrick Buck, Thank you for your review. We're happy to hear you're having a great experience with FDR. Transparency and support are key to your success, and we're thrilled to see your progress with settlements already underway. Keep up the great work!

Oct. 1st, 2025

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Peyton Adams

I Had An Accident Back In November Of 2024 And Bills Got Backed Up. Freedom Is Helping Me Resolve These Bad Debts. Thank So So Much For All Of Your Help.

6 months ago

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Reply from Freedom Debt Relief

Hello Peyton Adams,
We’re elated to be able to assist you along your debt-free journey. Our team takes pride in providing world-class customer service every step of the way.
Thank you for choosing Freedom Debt Relief!

Sep. 5th, 2025

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Cynthia Zitzka

Everyone is very nice to talk to. They don't make you feel you did something wrong . They make you feel relieved that they are going to help you . Thank you

8 months ago

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Reply from Freedom Debt Relief

Cynthia Zitzka, we cannot tell you how elated we are to hear about your experience!
Our team takes pride in providing world-class customer service to our clients, and we’re thrilled to know we’ve made a positive impact on your journey. We’ll always be right by your side as you continue working toward financial freedom.
Thank you for choosing Freedom Debt Relief!

Aug. 4th, 2025