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Freedom Debt Relief

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9.9

Overall Score

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Linae Turner-Goodman

The fact that all I had to do was provide my information and they took it from there with no strings attached was the best decision I’ve made so far

6 months ago

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Reply from Freedom Debt Relief

Hello, Linae Turner-Goodman!
Thank you for your review! We're so happy to hear that our process made things easy for you. We’re here to take care of everything, so you can focus on moving forward. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Lila Walker

Jennifer B was very helpful. She explained the program where I could understand it. She wes patient and kind. I appreciate her assistance Thank you so Freedom

6 months ago

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Reply from Freedom Debt Relief

Hello, Lila Walker!
Thank you for your review! We're so glad to hear that Jennifer B provided you with helpful, clear, and kind assistance. We truly appreciate your feedback, and we’re here whenever you need us. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Angelique Ransom

Everyone I have talked to has been very helpful, and very nice. This program has helped me a ton, it has already cleared some debt, I am very happy I joined.

6 months ago

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Reply from Freedom Debt Relief

Hello, Angelique Ransom!
Thank you for your review! We're so glad to hear you've had a positive experience and that the program has already helped clear some of your debt. We're here to keep supporting you on your journey. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Terri Kette

I was told if I would put additional monies in, that it would pay off my accounts faster. I put in $10,000 and it sat there for a year and was never used. Was also told my credit score would go up after six months and it hasn’t.

6 months ago

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Reply from Freedom Debt Relief

Hello Terri Kette,
We are happy to address your concerns here in your review. An account specialist will contact you soon to go over your program. Thank you for choosing Freedom Debt Relief

Jun. 20th, 2025

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Rosa Rivera

My first debt relief was resolved in months. I was surprised when I received a text my 1st account was already taken care of. The process was going faster than I thought.

6 months ago

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Reply from Freedom Debt Relief

Hello, Rosa Rivera!
Thank you for your review! We're so glad to hear that your first debt was resolved quickly and that the process is moving faster than expected. We’re here to keep up the momentum and help you every step of the way. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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William Soda

I still have issues with enrollment. The enrolled debt is determent in the 24% fees for each settlement. Then there are additional fees associated with the dedicated account, where funds are deposited for payment of settlements. The 24% fee of the enrolled debt is deducted and fees for the account set up, monthly fee snd check payment fee.

6 months ago

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Reply from Freedom Debt Relief

Hi William, thank you for sharing your concerns. We understand that fees can feel overwhelming, and we want to ensure you have a clear understanding of how everything works. The fee percentage is applied only to the settled amount of your enrolled debt—not the full balance—and covers the negotiation and resolution services we provide. The additional fees related to the dedicated account—such as the setup, monthly maintenance, and payment processing—help us manage the funds securely and efficiently on your behalf. We’re committed to transparency and are always here to explain any part of the process or fees in more detail to help you feel confident every step of the way.

May. 28th, 2025

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Patricia Higgins

My initial contact was with Donald F. His customer service was excellent. Since then I have not had contact with the anyone at the service, only emails. It is a very difficult time to go through and it would be helpful to have a bit more support. There is no way to score the operation at this point.

6 months ago

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Reply from Freedom Debt Relief

Thank you for your honest feedback, Patricia. We’re glad to hear that your initial experience with Donald F. was positive, and we truly appreciate you sharing your thoughts. We understand how challenging this process can be and agree that more personalized support can make a big difference. We're sorry to hear you haven't had more direct contact recently—our team is here for you, please do not hesitate to reach out to our customer service team.

May. 28th, 2025

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Roberlander Gutierrez

Helped me when I needed it most and the people that are helping are very professional and helpful . Love that they could give me the freedom I deserve !!

7 months ago

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Reply from Freedom Debt Relief

Thank you for sharing this, Roberlander! We’re so glad we could be there for you when you needed it most. It’s our honor to help you find the freedom you deserve.

May. 20th, 2025

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Ron Davis

Everything was explained in detail and all my questions were answered to my satisfaction. I was treated with respect and didn't feel pressured or coaxed into anything.

7 months ago

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Reply from Freedom Debt Relief

Thank you for your kind words, Ron! We’re glad to hear that our team provided clear explanations and treated you with respect. Your comfort and understanding are very important to us.

May. 20th, 2025

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Cierra Miranda

I loved the quality of customer care! You can feel relief in trusting this program because of the representatives willing to take time to help you understand all aspects.

7 months ago

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Reply from Freedom Debt Relief

Cierra, thank you so much for your kind words and for sharing your journey since January! We're thrilled to hear that you've already settled four accounts and are finding relief in the process. It's incredibly rewarding to help clients like you take control of their finances and find room to breathe again.

May. 13th, 2025

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Siressa Willis

I absolutely love this program! The customer support is off the charts and super helpful. I highly recommend FDR to anyone who will listen—you won’t be disappointed!

7 months ago

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Reply from Freedom Debt Relief

Hi Siressa, we are thrilled to hear how happy you are with the decision that you made to work with FDR!

May. 13th, 2025

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Lindsey Childers

I like the fact that the set fee is drafted from my account and that I know for sure my debts are being taken care of in a timely manner. This has helped me so much!

7 months ago

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Reply from Freedom Debt Relief

Hi Lindsey, and thank you for your kind words! We're so glad to hear that the automatic drafts and structured approach have given you peace of mind. Keep up the great work!

Apr. 30th, 2025

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William Schmeda

Well, the creditor calls have stopped. I believe the legal team is doing a great job because of them. I upped my monthly deposit and hoping for an earlier graduation date.

8 months ago

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Reply from Freedom Debt Relief

That's fantastic to hear, William! We're so glad the creditor calls have stopped—that's a big milestone, and it’s great to know our legal team played a part in that. Increasing your monthly deposit is a smart move and can definitely help you reach graduation sooner. We're here to support you every step of the way, and we appreciate your commitment to the program! Keep up the great work!

Apr. 30th, 2025

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mbowma3

The one positive I will say about the program is that they make it easy to add or remove accounts to your dedicated account. Now for the reason I gave them only 2 stars: My total enrolled debt - $46,651.00 The total amount that I will have deposited at program graduation - $42,018.57 This equates to a debt savings equal to $4,632.43 (less than 10%). I recommend you discuss with them the fee % that they are going to take before joining the program.

8 months ago

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Reply from Freedom Debt Relief

Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear that you found the flexibility of managing your enrolled accounts helpful.

Regarding your concerns about savings and fees—your point is an important one. Transparency is key, and we always aim to make sure clients fully understand how fees work before enrolling. Our fees are only earned after we successfully negotiate a settlement on your behalf, and they are included in your overall program deposits. These fees cover the cost of negotiating, managing communications, and supporting you through the process.

We encourage you to reach out to our customer service team to address your program in detail.

Apr. 23rd, 2025

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Buster Holzer

Im not very happy about having to field all the calls from the creditors, seems to me like by now you would have made contact letting each know you are handling this, i am worried that someone is going to turn me over to collections and Im really going to get angry, you are taking your fee, do your job

8 months ago

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Reply from Freedom Debt Relief

Thank you for taking the time to share your concerns, Buster. We understand how frustrating it can be to continue receiving calls from creditors, especially after enrolling in the program. While it can take some time before negotiations begin and creditor contact decreases, please know that we’re actively working on your behalf to resolve each account as efficiently as possible.

Your feedback is important, and we want to make sure you feel supported. If you haven’t already, please reach out to our Client Services team—they can walk you through the steps to manage creditor calls and provide resources to help reduce the stress during this process.

Apr. 10th, 2025

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Tanya Przybylski

Well hard to say I just started, I get a bit nervous getting emails just about everyday about behind on a payment from at least of my creditors, I don’t like that , but is to be expected I guess, customer service great

8 months ago

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Reply from Freedom Debt Relief

Tanya, thank you for sharing your experience! We understand that starting the program can feel a bit nerve-wracking, especially with creditor communications. While some of this is expected in the process, please know that our team is here to support you every step of the way. We're glad to hear you’ve had a great experience with our customer service! If you ever have concerns, don’t hesitate to reach out—we’re happy to help!

Apr. 2nd, 2025

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Thank You, Thank You

It has been a pleasure working with this company. They seem to always have the time to make me feel a little bit better as I move ahead in my life.. Thank You all very much.

1 year ago

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Reply from Freedom Debt Relief

Thank you for choosing FDR!

Dec. 17th, 2024

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Dannetta

Their are two sides too a coin the positive and the way people treat one another I can say debit is a,right in my book.

1 year ago

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Reply from Freedom Debt Relief

Dannetta, thank you so much for this great feedback. We really appreciate it and so glad you felt this was a perfect fit. We aim to serve you like family or as if this is our debt. We look forward to your future success. If you need anything please reach out. Thank you for choosing Freedom Debt Releif.

Dec. 19th, 2024

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Alisa Sanders

Things are going well , I feel relieved a big weight is lifted off my shoulders I'm thankful for each and every one of you

1 year ago

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Reply from Freedom Debt Relief

Alisa, thank you for your wonderful review!

Dec. 6th, 2024

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Brunetta Moore

everything was awesome everyone did their and they help me out there friendly and helpful and I think them for everything

1 year ago

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Reply from Freedom Debt Relief

Thank you so much for your kind words, Brunetta! We're thrilled to hear that you had a great experience and that our team was able to support you in your journey. Your feedback means a lot to us, and we truly appreciate you trusting us to help with your financial needs. If you ever need anything in the future, we're always here to assist!

Dec. 4th, 2024

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Wendy

FDR has been helpful with my credit card debt. They explained the program in an easy to understand manner and have been supportive since I started.

1 year ago

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Reply from Freedom Debt Relief

Wendy, thank you for your review! We are happy to hear that you felt comfortable with the program and that you understand he process. Keep up the great work!

Dec. 4th, 2024

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Debra

All aspects of my interactions with employees of Freedom Debt Relief have been excellent. They are friendly, knowledgeable and understanding.

1 year ago

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Reply from Freedom Debt Relief

Debra, thank you for sharing your experience with us! We are happy to hear that our team has provided you with the support we are most proud of!

Nov. 20th, 2024

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James Marcet

Everything is going great. Better then I could imagine. Anytime I call everyone is so helpful and very nice. Very satisfied with everything

1 year ago

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Reply from Freedom Debt Relief

James, thank you for your wonderful review! Please let us know how we can continue to support you!

Nov. 18th, 2024

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Agatha

I am 80 years old, and everyone worked with me and helped me, and they were so patient with me. It has taken a huge load off my shoulders.

1 year ago

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Reply from Freedom Debt Relief

Hi Agatha, we are happy to hear that you have received the support you needed! Please let us know how we can continue to support you!

Oct. 17th, 2024

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Lorelei Goodsite

I am not happy about so long before you even talk to my creditors there are several accounts that are not as much as the Santander account but you are telling me that it will be the next one and that it’s not going to happen till 2026

1 year ago

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Reply from Freedom Debt Relief

Hi Lorelei, we are sorry to hear about your frustrations with the order of negotiations. We understand it can be overwhelming to see your accounts sit still until we have met the requirements for negotiations. An account specialist will be reaching out to address your concerns.

Sep. 19th, 2024

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Amber Elliott

So far everything has been great. They are great to work with. My debt is being paid off very quickly and they are taking care of everything.

1 year ago

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Reply from Freedom Debt Relief

Amber, thank you for sharing your experience!

Sep. 13th, 2024

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Jennifer Arvizu

It was easy to start, no judgement, lots of support and my debt is estimated to be settled much earlier than anticipated

1 year ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Jennifer! We're glad to hear that starting the process was easy, and that you felt supported without any judgment. It's great news that your debt is on track to be settled sooner than expected!

Sep. 13th, 2024

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Barbara Ellefson

I’m really satisfied so far with Freedom Debt Relief, I’m finally starting to feel some “relief” which is a great feeling.

1 year ago

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Reply from Freedom Debt Relief

Barbara, we are happy to hear we have been able to provide you with relief! Keep up the great work!

Aug. 12th, 2024

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Janie Bratcher

I like the people they are very friendly and helpful . I was worried at first but it's been going really well !!

1 year ago

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Reply from Freedom Debt Relief

Hi Janie, we are happy to hear that we have been able to earn your trust! Keep up the great work!

Aug. 12th, 2024

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Tracy

I am extremely satisfied with the service provided. The team quickly resolved my queries and I feel grateful for their tremendous help. I highly recommend them.

1 year ago

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Reply from Freedom Debt Relief

Tracy, thank you for choosing to share your experience with us! We are happy to hear that our team has been helpful, keep up the great work and please let us know how we can continue to support you!

Jul. 22nd, 2024

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Joyce

This program is really helping me to get out of debt! Everyone is friendly, helpful and knowledgeable. I’m so glad I found them!

1 year ago

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Reply from Freedom Debt Relief

Joyce, we are happy to hear that we have been able to provide you with a solution that meets your needs. Please let us know how we can continue to support you!

Jul. 15th, 2024

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Maricruz

I like that I can see where my money is going. I don’t need to deal with the companies. They handle everything for you

1 year ago

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Reply from Freedom Debt Relief

Hi Maricruz, we are happy to hear that our program is a good fit for you! Keep up the great work!

Jul. 1st, 2024

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Anita

The fact that they care about each person and stay in contact with you and let you know what’s going on and how things are going with your Business

1 year ago

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Reply from Freedom Debt Relief

Thank you for your kind words, Anita! We're glad to hear that our commitment to personalized care and consistent communication has made a positive impact on your experience. Keeping you informed and supported is important to us. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Jun. 12th, 2024

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Tammy

I recently had a mixed experience with this service. There were times when I received helpful assistance and other times when I felt ignored. It was frustrating when I encountered someone who seemed indifferent to my needs. Overall, the inconsistency made it difficult to rely on this service. I found myself feeling like my time was wasted.

1 year ago

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Reply from Freedom Debt Relief

Hi Tammy, we are sorry to hear that you felt ignored by our team. We understand how frustrating it can be to feel like your concerns are disregarded. An account specialist will be reaching out to assist you.

May. 14th, 2024

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Daniel

I've been experiencing some difficulties with tracking my payments and understanding the timeline for transactions. Unfortunately, the lack of clarity has been frustrating.

1 year ago

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Reply from Freedom Debt Relief

Daniel, thank you for bringing this to our attention, and we apologize for any frustration or confusion you've experienced regarding tracking payments and transaction timelines. Your feedback is important to us, and we're committed to resolving this issue promptly. We encourage you to reach out to our customer service team for further assistance.

May. 10th, 2024

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Stanley Jack Hollander

I like the plan that FDR implemented. The ease of working with you. FDR handles any questions that I may have in a timely manner.

1 year ago

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Reply from Freedom Debt Relief

Hi Stanley, thank you for your feedback and for choosing us! We're delighted to hear that you like the debt relief plan we've implemented for you and that you find working with us easy and straightforward.

May. 7th, 2024

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Charmaine Caster

Excellent Customer Service! Always available for follow-up and feedback. Thorough, detailed information about the process.

1 year ago

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Reply from Freedom Debt Relief

Charmaine, thank you so much for your kind words! We're thrilled to hear that you found our customer service excellent and that we were able to provide thorough and detailed information throughout the process. We truly appreciate your feedback and look forward to serving you again in the future!

Apr. 12th, 2024

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Arlene Chandler, AZ

Great experience! I was out of $40,000 debt in just 4 years. Since the beginning to the end of the program was a great process.

2 years ago

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Reply from Freedom Debt Relief

Hi Arlene, we are happy to hear that you are happy with your savings and your progress!

Oct. 13th, 2023

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Robert

I believe it was a godsend for us. They were always responsive and always took care of every issue that I ever brought to them.

2 years ago

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Reply from Freedom Debt Relief

Hi Robert, it is great to hear that we have made a difference in your life!

Sep. 22nd, 2023

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Rose Des Moines, IA

They helped get creditors off my back. Started out pay max I could afford. Now the amount I'm paying is a little more than I can afford but necessary.

2 years ago

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Reply from Freedom Debt Relief

Hi Rose, your patience and hard work have really shown in your progress! We look forward to your continued success!

Sep. 7th, 2023

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Michael Gloucester, MA

All that ai was told was straightforward and accurate. The Program is easy to do and I have run into no issues along the way.

2 years ago

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Reply from Freedom Debt Relief

Michael, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

Sep. 5th, 2023

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Lynn

When I've talked to people, they've just been wonderful. I've never talked to anybody that hasn't been completely forthright and polite.

2 years ago

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Reply from Freedom Debt Relief

Hi Lynn, we appreciate you taking the time to share your experience with us and for trusting us to help keep you on track to reach your goals! Keep up the great work.

Jul. 26th, 2023

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James Clare

They managed my debt relief program exactly as estimated and I expect to complete the program next month after four years.

2 years ago

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Reply from Freedom Debt Relief

This is the best news ever, James! You are almost to the finish line! Keep up the great work and thank you for taking the time to share your experience with us.

Jul. 14th, 2023

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Laura Disney Stevensville, MD

Very professional and friendly. Helped me after a health downfall in my life. It is a great program when your intention is to honor your debt.

2 years ago

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Reply from Freedom Debt Relief

Hello Laura, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Jun. 15th, 2023

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helen palmer

A lot of debts were settled quickly, and I was updated in a timely fashion. Everyone at Freedom Debt Relief was very helpful and knowledgeable!

2 years ago

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Reply from Freedom Debt Relief

Hi Helen, we are happy to see your progress! We cannot wait to see your continued success!

Jun. 9th, 2023

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Verified Customer

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George Gain

Very interested in your debt recovery. You receive messages regularly about how your doing on your journey. Nothing to dislike!!

2 years ago

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Reply from Freedom Debt Relief

Hi George, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

Jun. 9th, 2023

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Lorraine Amarillo, TX

Freedom Debt Relief helping me made life easier for me thank you and your amazing staff answered my questions and I highly recommend you.

2 years ago

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Reply from Freedom Debt Relief

Lorraine, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Jun. 6th, 2023

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Charles Solar Elizabethtown, KY

I have always liked the way they seem to be interested in their clients. They have helped me reduce my cc payments to a reasonable payments.

2 years ago Edited June 9, 2023

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Reply from Freedom Debt Relief

Hi Charles, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!

May. 24th, 2023

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ELDEN BOH Yuma, AZ

FDR has done us a great job since we have been with them we are alomost through all of our enrolled debts. You are doing a great job

2 years ago Edited January 10, 2024

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Reply from Freedom Debt Relief

Elden, we are happy to see your progress! We wish you continued success!

May. 9th, 2023

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Tara Oxnard, CA

They're always available and willing to work with you. They provide the information you need, good communication and things like that, fairly consistent.

2 years ago

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Reply from Freedom Debt Relief

Hi Tara , thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

Feb. 15th, 2023