Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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Cher Reed

Working well so far been with them since March and have settled an account already

7 months ago

Reply from Freedom Debt Relief

Hi Cher, we are happy to hear about your progress, keep up the great work!

May. 13th, 2025

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Christina Sutu-Wallar Concord, CA

I worked with freedom debt relief in a time when I was not so financially responsible. They were able to consolidate my debt, and work with me to find a payment that worked for me. I never felt pressured or hounded, and to be honest I was very nervous before I reached out to them. I did a lot of research when it came to finding the right company for me, and I found that they were very well rated and considered to be top 5 to 10 consolidation companies in the country. I figured if they were rated so high, there is a reason for it, and I came to found out there is - their customer service and their ability to work with you. I guess since they’re such a big company, they have some more leeway compared to smaller companies.

4 years ago

Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Christina. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!

Nov. 10th, 2021

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Kenny Trancon

4 months ago

Reply from Freedom Debt Relief

Kenny Trancon, we cannot tell you how elated we are to hear about your experience!
Our team takes pride in providing world-class customer service to our clients, and we’re thrilled to know we’ve made a positive impact on your journey. We’ll always be right by your side as you continue working toward financial freedom.
Thank you for choosing Freedom Debt Relief!

Aug. 4th, 2025

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Kevin Love

so far they have been great and they have already settled 3/4 of my in only 8 mos to me that was very fast and I very happy with there service

4 months ago

Reply from Freedom Debt Relief

Kevin Love, we appreciate you taking the time to leave us a review!
We take pride in making sure our clients are supported throughout the process. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt.
Thank you for being a valued client of Freedom Debt Relief!

Aug. 12th, 2025

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Scott Heim

You folks are not very communicative and hard to talk to anyone when calling. I am frustrated that the communication level is so poor. You have promised that you would communicate with my debtors, and yet, haven't connected with Capital One. If you have, that wasn't shared with me, and it should be. Scott

4 months ago

Reply from Freedom Debt Relief

Hello Scott Heim,
We’re so happy to hear from you and appreciate your honest feedback. Settlements are dependent on accumulating sufficient funds, and as long as we continue on track, we should have no problem meeting your goals within a realistic timeframe. Rest assured, you are in good hands, and we are working diligently to obtain strong settlements on your behalf.
A client Experience Specialist will reach out to you to review your program.
Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions regarding your account.

Aug. 4th, 2025

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Karen R

The staff are attentive, supportive and compassionate while listening to your circumstances. They take the time to explain next steps.

4 months ago

Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Karen!
We applaud every client who takes their first step toward becoming debt-free. It takes strength and commitment to make that decision, and we’re proud to walk this journey with you. Our clients are our top priority, and ensuring that you feel supported and respected is our main goal.
Thank you for being a valued client of Freedom Debt Relief!

Aug. 4th, 2025

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Amy Ross

Cricket what they do. Easy to understand when they talk to you. The dashboard on the website is great. Lots of good, flirting tools.

4 months ago

Reply from Freedom Debt Relief

Hello Amy Ross,
Thank you for taking the time to leave us a review!
We’re elated to be able to assist you along your debt-free journey. It’s great to hear that you’re staying informed by using your Client Dashboard — this tool is a huge help in tracking your progress. Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free, and we’re honored to be part of your journey.
Please log onto your Client Dashboard at www.fdrclient.com for account updates.

Aug. 4th, 2025

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Michael Wong

Lee W. provided excellent service while having constant communication. Happy to see the services take off and take care of some debt

4 months ago

Reply from Freedom Debt Relief

We are thrilled to hear about your experience, Michael Wong!
We applaud every client who takes the first step toward becoming debt-free — we know how much courage that takes. Our negotiations team is committed to helping you reach your financial goals, and we’re here for you every step of the way.
Thank you for being a valued client of Freedom Debt Relief!

Aug. 4th, 2025

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Mary Lou La Bella

Very helpful, made me feel comfortable, I felt like I didn't need to worry about anything, everything was handled with compassion

4 months ago

Reply from Freedom Debt Relief

We are thrilled to hear about your experience, Mary!
We applaud every client who takes the first step toward becoming debt-free — we know how much courage that takes. Our negotiations team is committed to helping you reach your financial goals, and we’re here for you every step of the way.
Thank you for being a valued client of Freedom Debt Relief!

Aug. 4th, 2025

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Lila G

They treated me very nice. They were very explanatory about my situation. They explained how thay would get my debt paid off a lot quicker.

4 months ago

Reply from Freedom Debt Relief

Hello Lila,
we cannot tell you how elated we are to hear about your experience!
Our team takes pride in providing world-class customer service to our clients, and we’re thrilled to know we’ve made a positive impact on your journey. We’ll always be right by your side as you continue working toward financial freedom.
Thank you for choosing Freedom Debt Relief!

Aug. 4th, 2025

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Fox And Cat

I never thought it was possible to get rid of my debt, Freedom Debt Relief, helped me to cut my debt in more than half,Thank you!

4 months ago

Reply from Freedom Debt Relief

Hello Fox And Cat,

We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!

Jul. 24th, 2025

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terence ejedawe

What i like is "you guys mean business" in the most professional manner. It is humbling and pleasing to have a company like yours on my side. Cheers!

5 months ago

Reply from Freedom Debt Relief

Hello Terence Ejedawe,

We cannot tell you how elated we are to hear about your experience!
We take pride in making sure our clients are supported throughout the process and we truly are on your side every step of the way.
Thank you for choosing Freedom Debt Relief!

Jul. 16th, 2025

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Nick Rivas

Friendliness of the contact person and understanding. Not pushing me into something but explaining and willingness to listen to me

5 months ago

Reply from Freedom Debt Relief

Hello Nick Rivas!

Our team takes pride in providing world-class customer service to our clients. Thank you for choosing Freedom Debt Relief!

Jul. 17th, 2025

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Kat V

Always super nice on the phone. They don't make you wait. They keep you up to date. Portal is easy to navigate. Love it 😀

5 months ago Edited July 7, 2025

Reply from Freedom Debt Relief

Hello Kat V,
Thank you for taking the time to leave us a review. We're so happy to hear how much we have helped alleviate the stress you were experiencing and that you're enjoying the Client Dashboard!
Thank you for choosing Freedom Debt Relief!

Jul. 9th, 2025

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fortworth steeler

Payment for their services has changed since I started the program. I had to make repairs on my vehicle right at the beginning of this process, and they would not let me skip a payment even though I was told I could. If you get disconnected on the phone, they won't call you back.

5 months ago

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Livin' Loud Outdoors

I wish you would make contact with all my creditors so they know we are working on this, just seems like a better idea than them beating me up until it’s their turn!

5 months ago

Reply from Freedom Debt Relief

Hello,

Thank you for sharing your feedback with us! We understand how important it is for you to have your creditors aware of the situation. If you have any concerns or if you’d like to discuss this further, Please call us at 800-655-6303 if you need any further assistance. We’re here to support you every step of the way.

Thank you for choosing Freedom Debt Relief!

Jul. 3rd, 2025

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BettyAnn Kehl

I love this program! FDR honestly has saved my sanity, livelihood, and my anxiety that had been consuming my everyday life!

5 months ago

Reply from Freedom Debt Relief

Thank you, BettyAnn Kehl, for taking the time to leave us a review.
We’re so happy to hear how much we have helped alleviate the stress and anxiety you were experiencing. Our team takes pride in providing world-class customer service to support you every step of the way.
Thank you for being a valued client of Freedom Debt Relief!

Jul. 8th, 2025

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Norma Cooper

I like the peace of mind I have. And the people they are very nice and friendly and willing to help in any way they can.

5 months ago

Reply from Freedom Debt Relief

Hello Norma Cooper,

We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!

Jun. 27th, 2025

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Brenda Spurgeon

The process is slow but at least half of my charge accounts are now enrolled for reduced settlement payment amounts. Thank you.

5 months ago

Reply from Freedom Debt Relief

Hello Brenda Spurgeon!
We appreciate your patience, and we're glad to see progress with your accounts. We're here to support you every step of the way!

Thank you for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Verified Customer

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Christy

So far I am extremely happy. Been with them less than a month and 2 accounts have already been settled.

8 months ago

Reply from Freedom Debt Relief

That’s amazing progress in such a short time, Christy! We’re so glad to hear you’re happy with the program and already seeing results. Thanks for trusting us to help you on your journey to financial freedom!

Mar. 27th, 2025

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Verified Customer

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Vicki

information on the purpose of debt consolidation and how easily you can achieve your financial freedom

9 months ago

Reply from Freedom Debt Relief

Thank you for your review, Vicki!

Mar. 18th, 2025

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Verified Customer

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Timothy Medved

There are longer any concerns as they deal with everything for me. I wish I would have done this long before now.

10 months ago

Reply from Freedom Debt Relief

Hi Timothy, we are happy to hear that the program has been the best fit for your goals!

Feb. 15th, 2025

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Verified Customer

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Kathy Freeman

You all helped me navigate my debt and helped lessen my stress. Thank you for supporting me through the process.

11 months ago Edited December 9, 2025

Reply from Freedom Debt Relief

Kathy, thank you for your review!

Jan. 10th, 2025

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Verified Customer

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Lance Anthony

They’re doing great work so far! I’m still in the early stages of my debt resolutions but so far, I trust them

11 months ago

Reply from Freedom Debt Relief

Thank you for your review, Lance!

Jan. 13th, 2025

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Verified Customer

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Mary Keeten

Keep me inform of accounts and the progress. Give you an opportunity to pay more if you are the position to so.

11 months ago

Reply from Freedom Debt Relief

Thank you for your review, Mary!

Jan. 13th, 2025

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Verified Customer

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Ginger

I am new to the program but so far no complaints. Communication is good and the information in the app is awesome. I can't wait to move this along

3 months ago

Reply from Freedom Debt Relief

Ginger, we cannot tell you how elated we are to hear about your experience!
We applaud each client when taking their first step to becoming debt free, as we know it takes a lot to be able to make that decision. Rest assured you are in good hands, and we're working hard to obtain great settlements on your accounts.
Please log onto your Client Dashboard at www.fdrclient.com for account updates.

Aug. 27th, 2025

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Tammy trujillo

This company as been helpful everyone is on top of their game doing the best the can do for you and they are very patient o question is a dumb question for them

6 months ago

Reply from Freedom Debt Relief

Hello Tammy Trujillo,
Thank you for your awesome feedback! We're so glad to hear that our team has been helpful and patient with you. No question is ever too small – we're always here to support you. Thank you for choosing Freedom Debt Relief

Jun. 23rd, 2025

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Wanda Roe

I'm very happy with Freedom Debt Relief. They keep me informed about my account. I would recommend them to everyone that needs some help with their debts.

6 months ago

Reply from Freedom Debt Relief

Hello Wanda Roe,
Thank you so much for the wonderful review. We're thrilled to hear you're happy with the support you’ve received. Your recommendation means a lot to us, and we’re here to continue helping you on your debt-free journey! Thank you for choosing Freedom Debt Relief.

Jun. 23rd, 2025

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Carl Frymoyer

The fees that are charged, $9.95 a month for their service, $10.00 for sending each check to the creditor until it is paid off and the 24% fee for the original amount enrolled for each creditor which is quite a bit to shell out for their services.

6 months ago

Reply from Freedom Debt Relief

Hi Carl Frymoyer,

Thank you for sharing your feedback. We understand that fees are an important consideration, and we strive to offer clear communication about them. If you have any questions or would like further clarification, please don’t hesitate to reach out. We’re here to assist you. Thank you for choosing Freedom Debt Relief.

Jun. 24th, 2025

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John Bradley

The program is working, but I missed the conversation on what the cost would be. they settled debts, but charged on the full amount, which was not stated in the beginning. It is the contract, but it would have been nice to have that explained.

6 months ago

Reply from Freedom Debt Relief

Hi John Bradley,

Thank you for your feedback. We’re pleased to hear that the program is helping you. We do strive to ensure all fees and program details are communicated during the initial call and outlined in the contract. However, we understand that these details can be overwhelming. We appreciate your feedback and will continue to ensure full transparency throughout the process.

Thank you for choosing Freedom Debt Relief!

Jun. 24th, 2025

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Linae Turner-Goodman

The fact that all I had to do was provide my information and they took it from there with no strings attached was the best decision I’ve made so far

6 months ago

Reply from Freedom Debt Relief

Hello, Linae Turner-Goodman!
Thank you for your review! We're so happy to hear that our process made things easy for you. We’re here to take care of everything, so you can focus on moving forward. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Lila Walker

Jennifer B was very helpful. She explained the program where I could understand it. She wes patient and kind. I appreciate her assistance Thank you so Freedom

6 months ago

Reply from Freedom Debt Relief

Hello, Lila Walker!
Thank you for your review! We're so glad to hear that Jennifer B provided you with helpful, clear, and kind assistance. We truly appreciate your feedback, and we’re here whenever you need us. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Angelique Ransom

Everyone I have talked to has been very helpful, and very nice. This program has helped me a ton, it has already cleared some debt, I am very happy I joined.

6 months ago

Reply from Freedom Debt Relief

Hello, Angelique Ransom!
Thank you for your review! We're so glad to hear you've had a positive experience and that the program has already helped clear some of your debt. We're here to keep supporting you on your journey. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Terri Kette

I was told if I would put additional monies in, that it would pay off my accounts faster. I put in $10,000 and it sat there for a year and was never used. Was also told my credit score would go up after six months and it hasn’t.

6 months ago

Reply from Freedom Debt Relief

Hello Terri Kette,
We are happy to address your concerns here in your review. An account specialist will contact you soon to go over your program. Thank you for choosing Freedom Debt Relief

Jun. 20th, 2025

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Rosa Rivera

My first debt relief was resolved in months. I was surprised when I received a text my 1st account was already taken care of. The process was going faster than I thought.

6 months ago

Reply from Freedom Debt Relief

Hello, Rosa Rivera!
Thank you for your review! We're so glad to hear that your first debt was resolved quickly and that the process is moving faster than expected. We’re here to keep up the momentum and help you every step of the way. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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William Soda

I still have issues with enrollment. The enrolled debt is determent in the 24% fees for each settlement. Then there are additional fees associated with the dedicated account, where funds are deposited for payment of settlements. The 24% fee of the enrolled debt is deducted and fees for the account set up, monthly fee snd check payment fee.

6 months ago

Reply from Freedom Debt Relief

Hi William, thank you for sharing your concerns. We understand that fees can feel overwhelming, and we want to ensure you have a clear understanding of how everything works. The fee percentage is applied only to the settled amount of your enrolled debt—not the full balance—and covers the negotiation and resolution services we provide. The additional fees related to the dedicated account—such as the setup, monthly maintenance, and payment processing—help us manage the funds securely and efficiently on your behalf. We’re committed to transparency and are always here to explain any part of the process or fees in more detail to help you feel confident every step of the way.

May. 28th, 2025

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Patricia Higgins

My initial contact was with Donald F. His customer service was excellent. Since then I have not had contact with the anyone at the service, only emails. It is a very difficult time to go through and it would be helpful to have a bit more support. There is no way to score the operation at this point.

6 months ago

Reply from Freedom Debt Relief

Thank you for your honest feedback, Patricia. We’re glad to hear that your initial experience with Donald F. was positive, and we truly appreciate you sharing your thoughts. We understand how challenging this process can be and agree that more personalized support can make a big difference. We're sorry to hear you haven't had more direct contact recently—our team is here for you, please do not hesitate to reach out to our customer service team.

May. 28th, 2025

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Roberlander Gutierrez

Helped me when I needed it most and the people that are helping are very professional and helpful . Love that they could give me the freedom I deserve !!

7 months ago

Reply from Freedom Debt Relief

Thank you for sharing this, Roberlander! We’re so glad we could be there for you when you needed it most. It’s our honor to help you find the freedom you deserve.

May. 20th, 2025

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Ron Davis

Everything was explained in detail and all my questions were answered to my satisfaction. I was treated with respect and didn't feel pressured or coaxed into anything.

7 months ago

Reply from Freedom Debt Relief

Thank you for your kind words, Ron! We’re glad to hear that our team provided clear explanations and treated you with respect. Your comfort and understanding are very important to us.

May. 20th, 2025

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Cierra Miranda

I loved the quality of customer care! You can feel relief in trusting this program because of the representatives willing to take time to help you understand all aspects.

7 months ago

Reply from Freedom Debt Relief

Cierra, thank you so much for your kind words and for sharing your journey since January! We're thrilled to hear that you've already settled four accounts and are finding relief in the process. It's incredibly rewarding to help clients like you take control of their finances and find room to breathe again.

May. 13th, 2025

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Siressa Willis

I absolutely love this program! The customer support is off the charts and super helpful. I highly recommend FDR to anyone who will listen—you won’t be disappointed!

7 months ago

Reply from Freedom Debt Relief

Hi Siressa, we are thrilled to hear how happy you are with the decision that you made to work with FDR!

May. 13th, 2025

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Lindsey Childers

I like the fact that the set fee is drafted from my account and that I know for sure my debts are being taken care of in a timely manner. This has helped me so much!

8 months ago

Reply from Freedom Debt Relief

Hi Lindsey, and thank you for your kind words! We're so glad to hear that the automatic drafts and structured approach have given you peace of mind. Keep up the great work!

Apr. 30th, 2025

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William Schmeda

Well, the creditor calls have stopped. I believe the legal team is doing a great job because of them. I upped my monthly deposit and hoping for an earlier graduation date.

8 months ago

Reply from Freedom Debt Relief

That's fantastic to hear, William! We're so glad the creditor calls have stopped—that's a big milestone, and it’s great to know our legal team played a part in that. Increasing your monthly deposit is a smart move and can definitely help you reach graduation sooner. We're here to support you every step of the way, and we appreciate your commitment to the program! Keep up the great work!

Apr. 30th, 2025

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mbowma3

The one positive I will say about the program is that they make it easy to add or remove accounts to your dedicated account. Now for the reason I gave them only 2 stars: My total enrolled debt - $46,651.00 The total amount that I will have deposited at program graduation - $42,018.57 This equates to a debt savings equal to $4,632.43 (less than 10%). I recommend you discuss with them the fee % that they are going to take before joining the program.

8 months ago

Reply from Freedom Debt Relief

Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear that you found the flexibility of managing your enrolled accounts helpful.

Regarding your concerns about savings and fees—your point is an important one. Transparency is key, and we always aim to make sure clients fully understand how fees work before enrolling. Our fees are only earned after we successfully negotiate a settlement on your behalf, and they are included in your overall program deposits. These fees cover the cost of negotiating, managing communications, and supporting you through the process.

We encourage you to reach out to our customer service team to address your program in detail.

Apr. 23rd, 2025

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Buster Holzer

Im not very happy about having to field all the calls from the creditors, seems to me like by now you would have made contact letting each know you are handling this, i am worried that someone is going to turn me over to collections and Im really going to get angry, you are taking your fee, do your job

8 months ago

Reply from Freedom Debt Relief

Thank you for taking the time to share your concerns, Buster. We understand how frustrating it can be to continue receiving calls from creditors, especially after enrolling in the program. While it can take some time before negotiations begin and creditor contact decreases, please know that we’re actively working on your behalf to resolve each account as efficiently as possible.

Your feedback is important, and we want to make sure you feel supported. If you haven’t already, please reach out to our Client Services team—they can walk you through the steps to manage creditor calls and provide resources to help reduce the stress during this process.

Apr. 10th, 2025

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Tanya Przybylski

Well hard to say I just started, I get a bit nervous getting emails just about everyday about behind on a payment from at least of my creditors, I don’t like that , but is to be expected I guess, customer service great

8 months ago

Reply from Freedom Debt Relief

Tanya, thank you for sharing your experience! We understand that starting the program can feel a bit nerve-wracking, especially with creditor communications. While some of this is expected in the process, please know that our team is here to support you every step of the way. We're glad to hear you’ve had a great experience with our customer service! If you ever have concerns, don’t hesitate to reach out—we’re happy to help!

Apr. 2nd, 2025

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Verified Customer

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Michael

It’s hard enough when life’s unforeseen events hits you, but the ease of the whole process makes it so much better than other companies.

1 year ago

Reply from Freedom Debt Relief

Michael, thank you for your review! We are happy to hear that we have been able to relieve some of the stress you were feeling.

Jan. 10th, 2025

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Verified Customer

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Thank You, Thank You

It has been a pleasure working with this company. They seem to always have the time to make me feel a little bit better as I move ahead in my life.. Thank You all very much.

1 year ago

Reply from Freedom Debt Relief

Thank you for choosing FDR!

Dec. 17th, 2024

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Verified Customer

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Dannetta

Their are two sides too a coin the positive and the way people treat one another I can say debit is a,right in my book.

1 year ago

Reply from Freedom Debt Relief

Dannetta, thank you so much for this great feedback. We really appreciate it and so glad you felt this was a perfect fit. We aim to serve you like family or as if this is our debt. We look forward to your future success. If you need anything please reach out. Thank you for choosing Freedom Debt Releif.

Dec. 19th, 2024

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Verified Customer

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Alisa Sanders

Things are going well , I feel relieved a big weight is lifted off my shoulders I'm thankful for each and every one of you

1 year ago

Reply from Freedom Debt Relief

Alisa, thank you for your wonderful review!

Dec. 6th, 2024