Freedom Debt Relief
9.9
Overall Score
Charon Anne Mazloomi Eagle, ID
I had lost my job at the time and had medical issues to deal with so I needed some help. They listen to what your problems are and they always have your best interest at heart. In the short period of time I've been with them they have already settled 4 of my accounts I believe. Since I work I chose to be notified of things through emails, though I have received phone calls before. I'm very glad I signed up with them, they did help my debt situation a lot and they continue to do so.
8 years ago
Reply from Freedom Debt Relief
We care greatly for our clients and we assure you that we always have your best interest in mind, Charon. We're proud of your success so far and we're excited about your brighter financial future! In the future, should you have any questions regarding your account, please don't hesitate to contact us at (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!
Jan. 10th, 2019
Alfonso Santos Somerton, AZ
I saw the advertisements and I just went ahead and called them up to find out more about them. They explained things well to me and told me what to expect. They also gave me numbers that I could call in case I had any questions. If I had any questions, they would tell me the answers or tell me what to do to solve problems. If I ever needed to check up on the progress of things I could go to my account and look at that. Of course, they always also called me and send me emails to give me updates. In general everything was pretty self explanatory in how it worked.
8 years ago
Reply from Freedom Debt Relief
Hello Alfonso,
We really appreciate your feedback! We are so pleased to see you joined Freedom Debt Relief and we will continue to keep you updated on your account. Our highly skilled team of client advocates will continue to answer any questions or concerns you have and we are looking forward to your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We really appreciate your feedback! We are so pleased to see you joined Freedom Debt Relief and we will continue to keep you updated on your account. Our highly skilled team of client advocates will continue to answer any questions or concerns you have and we are looking forward to your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 10th, 2019
Catherine Bustamante Belen, NM
I saw it advertised on T.V. and I needed the help. They have been very courteous and easy to work with. I get emails when something important happens. I'm happy with it since it gave me some relief as far as my debt is concerned. The only thing that's uncomfortable is their fees which are a little high. Still, for what they're doing to help me I think they're fine. It was an easy experience, they didn't belittle me or cheap me, they have been very nice and respectful.
8 years ago
Reply from Freedom Debt Relief
Thank you for your amazing review. We are very glad you saw our advertisement because we want you to become debt free! We try to compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 10th, 2019
Delores Golston La Mirada, CA
I called in to speak to their consultant and it seemed like it had the things that I needed, so I went with it. They've definitely helped me reduce the debt that I had. If something happened with my account or things got settled I would get notices on my cellphones. I could also look at a website they had. They've met the time frame in which they said my debt would be settled. I was in a desperate situation with a heavy burden and they really helped me with it, I didn't stress as much and I'm totally out of debt now.
8 years ago
Reply from Freedom Debt Relief
We're happy to give you the help you deserve, Delores! We're thrilled to hear that you're debt free and thank you for giving us the opportunity to work with you! Congratulations on your financial success and please don't hesitate to contact us when you have questions or concerns, simply call (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!
Jan. 10th, 2019
Denise Connor Carson, CA
I remember seeing it on the web back then and since they promised to accomplish the goals in the nick of time, I took it. Every time I called in or had an issue, they would take care of my problems right there. I would get calls and updates whenever we had settlements coming up, though I could also use their website and I would get emails and texts as well. I'm happy and satisfied, I should be debt free in a year from now.
8 years ago
Reply from Freedom Debt Relief
Thank you, Denise, for your review. We are overjoyed to take control of your debt and see your success in obtaining financial freedom. We are so glad you enrolled in our program and keep up the great work with the Client Dashboard, this is a very effective tool while becoming debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 10th, 2019
Arlene Funiestas Corona, CA
I wanted to get my debt paid and be over with it. Since I was basically just paying off the interest I was paying off my debt very slowly and I wanted to get that done faster. So when I saw their add online I thought I'd call them. The person I talked to was very nice and not intimidating at all, so I was convinced to sign up for it. They always answer my phone calls and when I leave a message they call me back. I also get texts, emails, or calls when something is going on. That's great since I don't have a computer with me all the time. There have been some instances that the person I talked to wasn't that great, but most of them have been very helpful. I still have a loan with them that I'm paying twice a month, it's all automatically deducted from my payroll so that I make sure that things are getting paid.It's my first time using a service like this and so far it has been good. They have been very accommodating. I'm pretty much done so far. I just gotta call them and clear up some more things.
8 years ago
Reply from Freedom Debt Relief
Hello Arlene,
Thank you for your wonderful review. We love having you enrolled in Freedom Debt Relief and we are glad to keep you updated on your accounts. We want the best for you and we apologize for any negative experience. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for your wonderful review. We love having you enrolled in Freedom Debt Relief and we are glad to keep you updated on your accounts. We want the best for you and we apologize for any negative experience. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 12th, 2019
Linda Martin California City, CA
I had a problem with my company and we lost business all of a sudden. We were overwhelmed with credit cards so I called them for help and they saved us. They were always attentive and helpful and have followed through with every single promise that they have made from the beginning. We get monthly updates of the progress they've made. We had a situation where one of our creditors was going to sue us and in 2 weeks their legal team handled everything efficiently. I'm very happy with it.
8 years ago
Reply from Freedom Debt Relief
We appreciate your review, Linda. We are very glad you made the decision to enroll in Freedom Debt Relief because we have your best interest in mind. We are so proud of your experience so far and we wish you the best in the future! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 12th, 2019
Charlotte Wood Selma, CA
I had a quite large hospital bill that had been put to collections and a lot on my credit cards. I felt I had been ripped off as far as the hospital bill went, so I decided to take it to Freedom Debt. They have been very prompt in their communication, usually giving me updates through email. They have worked on my behalf and have already resolved one of my debt and are working on a different one. I feel like they have handled things better than what a lot of companies would've done.
8 years ago
Reply from Freedom Debt Relief
We greatly appreciate your review, Charlotte! We are very pleased to have you apart of our debt resolution program and we will continue to resolve your remaining accounts. We want you to succeed! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 7th, 2019
Gale Tauer Lincoln, CA
I got them to help me get some of the credit cards I have paid off. Everybody has been very knowledgeable, courteous, and helpful, especially when it came to deciding which plan would work best for us. They keep me informed about things every month or so, but I can also go on to the website and see how things are progressing. They're very knowledgeable. I'm very satisfied, everything is being paid off very quickly, which was a big surprise for me.
8 years ago
Reply from Freedom Debt Relief
Thank you, Gale, for your amazing review. We take pride in providing all of our clients with world class customer service and professionalism and we are so glad to hear about your phenomenal experience so far. We are looking forward to your accomplishments in becoming debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 7th, 2019
Hardie Louise Mcfadden Roseville, CA
I was under a lot of stress and I just couldn't make it through without using their service. Every time I called them they would work with me and get things done. From the moment I was introduced to the program until I finished it they were updating me constantly. If I didn't understand something they would explain it to me, even if they had to do that 3 or 4 times. It was a relief and it took a lot of burden off me. If you're really down and feel like you can't make it, this is the company you can go to. They will do what they say they are going to do.
8 years ago
Reply from Freedom Debt Relief
We greatly appreciate your review, Hardie. We are so glad you enrolled in our program because Freedom Debt Relief wants to ease your mind when becoming debt free. We want to eliminate any stress that comes with debt and we are very excited to see your accomplishments in obtaining financial freedom. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 7th, 2019
Cynthia Bihms Sacramento, CA
I don't really like the fact that I had to use their service, but it was that I needed to do at the time. They are always available to answer my questions and their website is also very user friendly with that. They have done a thorough job of keeping me updated with the website and through phone calls. They are a good company, though it was too expensive.
8 years ago
Reply from Freedom Debt Relief
Hello Cynthia,
We really appreciate your honest feedback. We understand the journey to become debt free may be uneasy but we are very glad you are a part of Freedom Debt Relief. We are pleased to update you on your account and we wish you the best in the future! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We really appreciate your honest feedback. We understand the journey to become debt free may be uneasy but we are very glad you are a part of Freedom Debt Relief. We are pleased to update you on your account and we wish you the best in the future! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 12th, 2019
Irene Briggs Susanville, CA
They send me emails to update me on things and I know I have a client dashboard where I can look at that too. I don't always log into it though, so they remind me to do that and let me know if anything is going on. Recently I discovered that sometimes people will tell me they'll call me back and then they never do. I feel good about using Freedom Debt Relief, though I don't like the lawyer group that works with them at all. Actually, I'm fine with the company itself but some of the other companies they work with kind of suck. We had one of them call us telling us we qualified for a loan or something since we were making our payments in time and everything. They wanted to take our money right out of our bank account. They were kind of rude.
8 years ago
Reply from Freedom Debt Relief
We appreciate your honest review, Irene. We apologize for any negative experience with Freedom Debt Relief because we want you to feel comfortable with your debt resolution program. We have your best interest in mind and we are looking forward to your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 12th, 2019
Gerald Gray Metlakatla, AK
They have a quick response and seem to be able to resolve issues pretty quickly. I get emails with progress updates and I can also log into their website to look at what's happening. The only thing is that afterwards we found out that some organizations resolved things differently than what we hoped, but we're happy for the most part. Once we got past our one kind of major issue, they did everything right.
8 years ago
Reply from Freedom Debt Relief
Thank you, Gerald, for your positive review. We do our best to answer any of your questions or concerns in a very timely manner and we will continue to keep you updated through your graduation. We apologize for any negative experience with Freedom Debt Relief and we are very confident you will become debt free soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 12th, 2019
DaleB Clovis, CA
FDR worked for me. I started with $36.000 in debt over 5 different creditors. One was a store, the other 4 were credit cards.
Most every debt was negotiated down to 1/2 of what I owed. I paid $550 a month to FDR starting in September 2015. (today is Dec.7, 2017).
I now owe about $3500 to pay off my last debt. The projected date is by November 2018.but I will have it paid off by March.
You have to put in extra money on your own to work this faster. Any money you pay towards this is worth every penny to get you out of debt sooner.
I probably contributed an extra 10 to 15% over the normal payments of $550 a month. Soon I will be $550 richer every month and my creditors will be gone for good. I will not say who were my creditors are because everyone one's situation is different. I will say they will be very familiar to most anyone.
Customer service was always helpful and they give you lots of advice when you need it. I never hired their legal services (about $12 a month) but never had any hassles either.
You do sign legal documents with each payoff, and it is an advantage to take care of things
ASAP. Don't sit on paperwork, get it signed, notarized if needed, and send it off. If you are a little proactive things will move swifter and smoother.
8 years ago
Reply from Freedom Debt Relief
Congratulations on your success in our program, Dale!
Apr. 28th, 2020
Kathleen Osborn Coatesville, PA
It was a big decision to "not pay my credit cards" so I was really nervous about enrolling in FDR. I've just started with the program and so far it's be wonderful. It's very easy, they are so easy to communicate with (via phone, email, etc). Everything is written out so you can understand it. I feel like a ton of weight has been lifted off my shoulders because of FDR.
8 years ago
Reply from Freedom Debt Relief
We're thrilled to hear that you're getting the relief you deserve, Kathleen! Thank you for giving us an opportunity to show you that the work we do has a great purpose and works! Congratulations on the success you've achieved so far and any time you have questions or need assistance, please reach out to client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Nov. 30th, 2018
Charles Kashavsky
After struggling with minimum payment for years I realized I had to do something. I had contracted with a debt consolidation company, was charged up front money and basically left on my own. When the contact from FDR called and I explained my feelings she very professionally put my mind at ease and walked me through the FDR process. Since affiliating with FDR I have peace of mind knowing that my debts will be paid off much faster than proposed by the various debtors and the amount of savings.
8 years ago
Reply from Freedom Debt Relief
Hello Charles,
We're so glad you found us and have given us the opportunity to be able to assist you with your debt! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We're so glad you found us and have given us the opportunity to be able to assist you with your debt! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 21st, 2019
Delores Slaughter Brooklyn, NY
I have had great communication with Freedom Debt Relief. After I signed up with the company, people were giving me a lot of negative responses. FDR sent me loads of documents with all the necessary information to put me at ease. The money they deducted was put into an account for me. This is very reassuring. I just have to ride the storm until negotiations begin. I feel quite comfortable the way it’s set up.
8 years ago
Reply from Freedom Debt Relief
Thank you, Delores, for giving us a chance to show you that we can help you resolve your debt and have you become financially free! We're excited for you to start this new journey and we wish you nothing but great success throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 21st, 2019
Judith Murray Roscommon, MI
I am very new to this. I called customer service Monday morning to ask a couple questions after I received my official welcome package. The customer service rep was extremely helpful and made me feel at ease. The person I talked to when I initially signed up was also very informed and efficient. I'm looking forward to this business arrangement.
8 years ago
Reply from Freedom Debt Relief
Hi Judith! Thank you for taking the time to leave us a review! We love to hear that our Customer Service was able to make you feel at ease! We want all of our clients to feel comfortable and confident with us! We are here to assist seven days a week. So if you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Aug. 7th, 2020
Dennis Browning Cottonwood, CA
FDR exceeded my expectations in every category. They deliver on every promise, and work diligently to ensure every detail is considered. Customer service is always helpful, personable and thorough. My staggering debt and unique blend of creditors was navigated with professional determination and a level of personal attention that made it seem easy - and it was all resolved in a single year! They have earned my sincere gratitude and respect.
8 years ago
Reply from Freedom Debt Relief
Wow, Dennis! Thank you for taking the time to share your experience with us! We are over the moon to receive such stunning feedback! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out and becoming debt free is the way to go! If you ever need our help please call Client Services at (800) 655-6303. Have a great day!
Aug. 14th, 2020
Joseph Piscataway, NJ
Kim M was so professional in handling my case - information, answering questions, providing advice and assistance. I have always been skeptical of such debt relief businesses and programs and clicked on the link from Credit Karma just for the fun of it. However after my phone conversation with Kim, I think i am in very safe hands and am prepared to change my perception of such businesses.
8 years ago
Reply from Freedom Debt Relief
Joseph, thank you for you review. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom. If you ever need our assistance please call Client Services at (800) 655-6303.
Aug. 21st, 2020
Gayle Erdman San Diego, CA
My "GUY" Larry Foster, is ABSOLUTELY AMAZING! He has been soooooo nice and gets back to me within minutes of my reaching out to him. He ALWAYS tries to help me even if he does not think he can, he still takes the challenge. I couldn't be happier in dealing with such a yucky situation to be with someone that truly understands. HE IS THE BEST!! Thank you, Larry for everything!!
All the best,
Gayle E.
8 years ago
Reply from Freedom Debt Relief
Gayle, thank you for your feedback. We are honored that you choose us to be your debt settlement company. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief.
Aug. 21st, 2020
Cheryl Waugh
The literally saved me from a debtor's breakdown !! I was out of options, in debt from paying for college. Proud to say I graduated but was deep in debt from using my credit cards to pay for it. I talked to Jim and he immediately put me at ease and made me feel such relief. I was extremely hesitant but I'm so happy to say it was the best decision I ever made !!
8 years ago
Reply from Freedom Debt Relief
Wow, Cheryl. Thank you for sharing your feedback! We are so thrilled to hear that we could assist you with your financial needs. if you are ever in need of our assistance please don't hesitate to call Client Services at (800) 655-6303. Thank you for being part of the Freedom family.
Aug. 21st, 2020
Tracey L. WIlson
My experience with my debt counselor, Mr. Gregory S was more than I expected and more than I hoped for. He immediately put me at ease and removed all of my concerns and fears about this process. I realize the greatest compliment you can pay someone is to refer them business and it will be my privilege to recommend Mr. S to my family and friends. My future looks bright thanks to him. Thanking you once again.
8 years ago
Reply from Freedom Debt Relief
Hello Tracey,
Thank you very much or your review. We are so glad Gregory assisted you with all of your concerns. We are very happy to take control of your accounts and we are counting down the days until you are debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you very much or your review. We are so glad Gregory assisted you with all of your concerns. We are very happy to take control of your accounts and we are counting down the days until you are debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 21st, 2019
Alisa Smith Vero Beach, FL
From the beginning Freedom has made me feel that I chose the right way to handle my debt. Very helpful and understanding my situation and giving me hope that there is a light at the end of a very long tunnel. The process of becoming debt free was explained in depth and they are always available to answer any questions or concerns I may have. I would highly recommend their service to any of those that need help getting back on track.
8 years ago
Reply from Freedom Debt Relief
Hello Alisa,
Thank you very much for your positive review. We are so happy to hear you have had a great experience from the time you enrolled in Freedom Debt Relief. We are glad to assist you with your accounts and we will continue to support you through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you very much for your positive review. We are so happy to hear you have had a great experience from the time you enrolled in Freedom Debt Relief. We are glad to assist you with your accounts and we will continue to support you through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 21st, 2019
Joseph Largo, FL
In a society of uncertainty, Freedom Debt Relief personnel strive to assuage their clients anxieties throughout the entire process. I assigned four accounts for them to manage and within the first 8 months, they negotiated a settlement with one of these creditors. They do what they say they will do. That is difficult to achieve, unless your in business for the long run. J.H.
8 years ago
Reply from Freedom Debt Relief
We appreciate your honest review, Joseph! We all understand that financial hardship is stressful and we're here to lend a helping hand. Congratulations on your success thus far and please don't hesitate to contact us when you have questions regarding your account. We can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Jan. 16th, 2019
Chris Leggett
Had a lot of debt and they went above and beyond to help me through the process to get it reduced and into one easy payment.cat Parker was wonderful and kind and caring when I spoke with her. I'm going thru divorce and things will be tight and zi may not be able to make a payment and she said that was okay since they want me to pay rent and eat first. Hopefully I won't have to miss a payment but cat made me realize that something's are more important and that they would work with me anytime I needed help.
8 years ago
Reply from Freedom Debt Relief
We're always happy to lend a helping hand, Chris! We're proud to be on your side and we're looking forward to helping you meet your financial goals. Also, don't forget we have a top tier client services team that's ready to answer any questions or concerns along the way. Give them a call at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!
Jan. 16th, 2019
R. Mitchell Katy, TX
Overall I'm very appreciative of the service I received. I called another debt relief company yesterday and they didn't seem like they really wanted to assist me with certain bills and in the ones that they did they were almost adamant that it had to be certain bills that they will work with and that's just not possible sometimes. I appreciate the fact that Gina and her team were very personable and combing through this entire process. If you were looking for a company to work with you and help you through this ordeal of debts and please call for freedom debt relief.
8 years ago
Reply from Freedom Debt Relief
Thank you for sharing such kind words, R. Mitchell! We are so happy to hear you were able to find your solution with us. We want our clients to feel comfortable and confident with us at all times! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Sep. 8th, 2020
Valerie Contreras Stafford, VA
Casey is AWESOME! He is on top of things & never makes me feel like I am bothering him.
He is very understanding & helpful. He is so knowledgeable about the program & he answers all my questions without ever making me feel stupid or making me feel like a total screw up for needing the programs help.
I sincerely appreciate all that Casey has done to help me.
8 years ago
Reply from Freedom Debt Relief
We love to hear that our agents are treating you with great care and are answering any questions or concerns you have before enrolling in our program, Valerie! We understand that hardships happen and we're here to lend you the helping hand you deserve. Don't forget that we're here for you every step of the way and should you have any questions, please don't hesitate to contact us at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!
Jan. 15th, 2019
Alyssa Treanor Twin Falls, ID
Monica S was so thorough with answering all my questions! She followed up with everything she stated and made me feel better about my situation. My husband and I have been falling deeper and deeper with our debt and clearly didn't see a way out. She gave me hope! She was so kind through it all! It's hard to admit when you need help, but she made me feel so comfortable! Thank you so much Monica S!
8 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to leave us a review, Alyssa! We are happy to hear that you are pleased with our program and customer service. Our goal is to ensure our clients feel welcomed and confident with us. So we are here to assist every step of the way. If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Sep. 9th, 2020
Janette Keele Irving, TX
I would like to commend Casey M for the over and above customer service he provides. It makes no difference whether I am calling with a question or something I need help with he is right there and on top of the issue. Casey made me feel very comfortable with the decisions that I needed to make recently and I am very grateful for that.
So a big "Thank you" to one of the best advisors I have worked with in a long time.
Janette Keele
8 years ago
Reply from Freedom Debt Relief
Janette, we are over the moon to receive such stunning feedback! We are thrilled you have ongoing contact and we maintain quality customer service. Thank you for being part of the program to resolve your financial situation. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Aug. 26th, 2020
George Hines
Thank You Debra A for assisting me with the application process . Your professional approach and and knowledge of services offered from Freedom Debt relief, has made my experience less stressful than I could have ever expected. After your explanation of services, I feel very comfortable proceeding. Again I thank you for such professional and truly caring Help with such a negative subject.
8 years ago
Reply from Freedom Debt Relief
Thank you for sharing your review, George! We are happy to hear that Debra was able to assist you with the enrollment process and make it an easier one! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Sep. 9th, 2020
Miriam Germain Jamaica, NY
I had the pleasure of speaking with Mr. James C, He was very patient with me, and he made me feel like I was making the right decision with FDR. Every question was answered with all the details to eliminate any doubts. Both accounts were negotiated and settled. I would definitely refer FDR and Mr. James C to my friends and family. Thank you for a wonderful experience and Thank you for having an Amazing Team.
8 years ago
Reply from Freedom Debt Relief
Thank you so much for taking the time to leave us a review, Miriam! We are happy to hear that you are pleased with our Customer Service! We want our clients to feel comfortable and confident with us at all times! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Sep. 9th, 2020
Charlotte P. Belfiore
My first account has been successfully negotiated and settled; saving me almost 48% of my total owed! I now have one account knocked down and out! I am confident my remaining accounts will be negotiated and successfully settled as well. I am relieved already, after living for years paying monthly and never getting ANYWHERE!! Thank you so very much for relieving lots of anxiety. I look forward to these next wonderful settlements you will get by doing what you do best "NEGOTIATE" !
9 years ago
Reply from Freedom Debt Relief
Thank you for sharing your experience with us, Charlotte! We love to hear about our client's success! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Sep. 11th, 2020
Bruce mancuso San Jose, CA
This company literally took the stress off me and my heart in which I have a pacemaker and difubulator and I must be stress free. Doctors have asked me if there is anything I changed in my life to make my heart perform better like my diet excersise or whatever because they can't believe the recovery I have done I told them this company relieved the stress and let me live again
9 years ago
Reply from Freedom Debt Relief
Thank you for sharing your story with us, Bruce! We are happy to hear that you are pleased with the program and that we were able to help alleviate your stress for your health! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Sep. 11th, 2020
Esther Campos Los Angeles, CA
I had more than $20,000 in debt and I checked through BBB and Consumer Affairs to find a legitimate company who would assist me with paying off my debt. I know that some reviews were negative, but Freedom Debt followed through with my debt collection. Less than a year they were able to settle most of my credit cards. I am very pleased with the outcome and truly recommend them.
9 years ago
Melvin Blackstock Allen, TX
My wife and I are very impressed with the overall experience that we have had so far. Customer Service has been a great help in their talking with me when I call them to tell them about a letter or phone call I have received from creditors or collection agencies. They continue to reassure us that these are the tactics they use to try to get us to call them. FDR has called me a couple of times to just chat with me to make sure I am okay with the progress thus far and to answer any questions that I might have. We would recommend FDR to anyone who is looking for this kind of help.
9 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to share your feedback with us, Melvin! We are happy to hear that you are pleased with our program! We like to ensure our clients are staying successful! So if you ever have any questions or concerns, please do not hesitate to reach out to us for answers. We are available seven days a week and can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief for your financial needs!
Sep. 16th, 2020
Sandy A Hockley, TX
I cannot express how happy I am with the service I have received from FDR. I was told it would be at least four months before anything would "happen", but I got my first settlement offer within the first month! A second followed shortly after. The fees charged are well worth it in my opinion. I don't have to do anything - just keep the affordable payments going and sit back while FDR does the work. I have a long way to go, but I have confidence that I will be debt free in the time estimated.
9 years ago
Rashika Serenity Philadelphia, PA
I have only been involved with FDR for less than a year and they have already helped me to settle two major debt issues. I am EXTREMELY grateful for the assistance that I have received from FDR. Without this program, I might have given up on trying to catch up on my bills. FDR representatives are always very polite and they are easy to get in contact with. The website is also very easy to access and understand. Also, FDR saved me way more money than what they charge for their assistance. I would recommend that anyone hard working person who needs help with debt issues use FDR'S program.
9 years ago
Aven Grand Junction, CO
I'm almost done with my debt relief program and this was the best thing I could of done. I was over $30,000 in debt and I didn't want to file bankruptcy because these where my bills and I needed to pay for them, but not the high interest.
FDR has been easy to work with for the past 3 years and I still have another year to go. They answer all my question each an very time, fax me the forms or email the forms that I need to sign. I never have received a phone call from a creditor.
Thank you FDR for a peace and quite.
9 years ago
Ashley Johnson Bell, CA
This is an amazing program for anyone suffering from anxiety due to their credit card bills. It does take some patience because they are negotiating with companies, but when you see the settlements start happening, you start feeling the sense of relief. They have great staff and customer service reps ready to answer any questions you have, and settle any fears as well. Overall, an amazing program!
9 years ago
Judith Hawk Little Rock, AR
Ultra professional and personable. Every representative upheld the same courtesy and friendliness from day one. Of course one cannot go through something like this without worry and uneasiness but Freedom Debt Relief took away the majority of it and replaced it with a peace of mind that said all will be okay. I am so glad I made the decision to go with Freedom Debt Relief.
10 years ago
Ron Hearl Cape Coral, FL
Freedom responded quickly to my 'distress' call for financial help! Everyone has been very knowledgeable, informative, and helpful. I was unsure of myself- whether to file bankruptcy & carry the stigma of that decision- or be honorable & still pay my obligations the best way possible. I am more than satisfied I chose Freedom-financial friends that outperform! Thanks to everyone on my team. God bless!
10 years ago
Linda Taylor Phoenix, AZ
The staff are very helpful, they listen to you and understand. Its very daunting owning up to having a debt problem but they didn't make me feel ashamed and were quick to offer me sensible options to the problem. The only thing that you have to be prepared for is knowing you can't stop the calls/emails/letters from your creditors but you can minimise the impact by diverting all phones to one cell and basically ignoring all calls to any number you don't recognise or that also does not have a caller ID. Aslo realise it won't all be cleared in one go and make sure you understand what you are being offered. On the whole a good experience and understanding that you also need to ask questions on the support you are going to get.
10 years ago
Carolina Gonzales Dallas, TX
All the people I have talked to are ever so helpful and friendly. Everything is explained, all my questions answered and it does not matter who answers in the support team everyone is able to assist me. I have only been in the program for three months and I just had my first settlement which has brought some much needed stress relief. I was a step away from considering bankruptcy when I came across Freedom Debt Relief and I thank God I did.
10 years ago
Richard Wilkerson Jackson, TN
I have only been with Freedom a few months and they are already making good on their promise. They have settled several of my accounts for half of what was owed. I am 100% confident that Freedom will do what they promised and I will be debt free much sooner than I ever could have on my own. I owe them for a great relief from all the stress I was having. Thanks Freedom Deft Relief!
10 years ago
J.Russell Patterson Chandler, AZ
I was very apprehensive before I put my trust and financial hardship in Freedom Debt Relief..The agent who interviewed me was so thorough and patient. She explained everything to me and my wife several times before we were satisfied F.D.R. is a honest debt resolver.We had two debts totaling $32,000.The $20,000 debt was satisfied for $9,800 in less time than anticipated. F.D.R. is now aggressively negotiating a settlement on the $12,000 debt. We highly recommend F.D.R. to anyone who is serious about getting out of debt.
10 years ago
Gayle Nash Brockton, MA
This seems to be working fine - the only regret that I have is that a few of the accounts I have left are either bringing down my credit amount and/or they are suspending my account so that I cannot use it until the debts are paid on the accounts that are in the program. It's very embarrassing when you go to use a card that you think you can and they tell you that you don't have any credit on it; or you get a letter in the mail telling you that your account has been reviewed and because of delinquent payments, your credit limit has come down - this was not happening before the program. It's a good thing to get your credit back on track, but it's also embarrassing when you think you have something...and you don't.
10 years ago
Bob Valrico, FL
Have only been in the program for a few months but so far the service has been exactly as advertised. The customer service is exceptional and despite the gent I originally signed up with (Marii Kroutilin) not really being part of the customer service portion of the company, he made his number available to me and has always responded quickly with whatever info i needed. The customer service reps at Client Services are equally interested in resolving any issues. I am very pleased thus far and since I've already had some of my debt resolved, am looking forward to even more positive results. Wish I had started sooner.
10 years ago
Salud Quiming Ladera Ranch, CA
Above everything, I want to thank God for leading in the right path towards becoming debt free soon in the near future; thank you Freedom Debt Relief for coming to my rescue. Your services are awesome and I won't hesitate to tell others about you. This has been one of the best answers to my prayers for all troubles I have been in. I couldn't be more grateful. Thank you all of you who are working very efficiently on my behalf. I trust you will continue to help me resolve my problem. I am tremendously relieved. May God bless you for your wonderful job which I would like to tell the WORLD loud and clear. I feel I am going to have a new life, a debt-free life!!!'
With great appreciation & gratitude,
Salud
10 years ago
Edwin Douglas Deck Tampa, FL
It's been quite an experience with this debt consolidation process. I've never went through this before in my life. I always check out a company by using the BBB first. This company does have an "A" rating with the BBB which means this is a reputable company to use. It has been difficult trying to explain that one creditor changed from Discover to Master Card. It still shows Discover in the statement and "Home" page with the wrong credit card number. I do believe they have it correctly but just not changed in their on line system. Being disabled and on a low monthly income, it is very hard to save up the required amount they take each month. But, if this is the way it has to be - so be it. Thank you for your service in helping me get closer to being debt free.
Just to note: one company that has been paid off just sent me a notice to reopen another credit card with their company. WOW, how they want those fees!
10 years ago
