Freedom Debt Relief
9.9
Overall Score
Review Source
SharonA Little Rock, AR
Freedom Debt Relief (FDR)has made the process of getting out of debt painless in my opinion. From the beginning everything was explained well by someone who was very kind and understanding. The dashboard that is specific to me and my accounts is very user friendly and FDR has been very prompt in letting me know when a settlement is ready to be finalized. If you stick with making the monthly deposit amount, this program works!
3 years ago
Reply from Freedom Debt Relief
Sharon thank you for sharing your experience. It is great to hear that we have been able to provide a smooth option to pay off your debts. Our dashboard is a tool we are very proud of and we make sure that we continue to improve it! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Apr. 14th, 2022
Review Source
Jennifer Bailey Atlanta, GA
Freedom Debt Relief has been a wonderful experience for me. The consistent communication and financial tracking to assist me to reach my determined goal has met my expectations. The most valuable aspect of my experience with FDR has been the embarrassment free and harassment free while regularly assisting me to manage being consistent with paying off my debt the best way I can according to my current circumstances.
3 years ago
Reply from Freedom Debt Relief
Jennifer it is great to hear that you have been able to comfortable work through the process of paying off your debt. Our advocates are here to support you and its great to hear that you've received the customer care that we are so proud of. Thank you for being a valued client of Freedom Debt Relief!
Mar. 25th, 2022
Review Source
Judy Martin Lake Havasu City, AZ
We was considering bankruptcy until we heard about Freedom Debt relief. Instead of ruining our credit and cheating business's out of all the money that we owed, we decided to go with Freedom Debt relief. They have been wonderful, and courteous to us. We are very happy and content on the decision we made. This is the best way to put us back on the road to recovery.
3 years ago
Reply from Freedom Debt Relief
Judy thank you for sharing your experience. We understand that times are hard and our clients are looing for their best way to pay their debts. Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom!. We look forward to you achieving your goals of becoming debt-free.Thank you for choosing Freedom Debt Relief.
Mar. 23rd, 2022
Review Source
Jennifer Casper Stroudsburg, PA
Freedom Debt Relief has made my debt recovery a blessed experience. The customer service, the app, the support have all been top notch. I feel safe and secure knowing I have a team working with me and for me in this new step in my life. I am grateful to each team member I encounter and the team members behind the scenes. I am very excited to graduate! This is the best choice for me! Thank you, Freedom Debt Relief!
3 years ago
Reply from Freedom Debt Relief
Jennifer, we are honored to partner with you in your journey to financial freedom! Rest assured that we will be right by your side, every step of the way! Thank you for being a valued client of Freedom Debt Relief!
Mar. 10th, 2022
Review Source
Cynthia MBene Cambridge, MA
I was a nervous wreck with my overwhelming debt. My husband isn’t well and I have my own medical issues. I called Freedom Debt relief and the man that explained everything to me was gracious and kind. I had to call him a couple of times to ask a question and he always made me feel I was a valued customer and human being. I pay my monthly fee and they are paying down my debt. Of course we all want to be debt free but I know that working with Freedom Debt relief that will happen for me sooner than later.
Sincerely, Cynthia M Bene
3 years ago
Reply from Freedom Debt Relief
Cynthia, thank you for sharing this with us. We understand how stressful financial hardships can be especially when dealing with health issues. Our priority to support our clients in their journey to financial freedom. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Mar. 1st, 2022
Review Source
Carl mullen Richmond, IN
They treated us like a good friend in helping us resolve a very painful financial issues. We no longer felt alone. We were impressed with there professionalism, there ability to guide us through this process. When calling them with any concerns or questions, they were always prompt to answer and courteous to us. It would have been more reassuring to us if there was more contact in the first 3 months
3 years ago
Reply from Freedom Debt Relief
Carl, thank you for sharing your experience with us. We're honored to be your solution to financial relief. Our process does start a little bit slow which can cause a lack of updates in the first few months of the program. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Feb. 28th, 2022
Review Source
Yvonne Chapola Wilmington, NC
I have been in the program for almost a year and recently I was offered to apply for a loan to speed up being able to pay my accounts. I was really happy with this option and like how everything is coming together. Anyone I have spoke with at Freedom Debt Relief have been professional yet very understanding and compassionate. I have nothing but good things to say about Freedom Debt Relief!
3 years ago
Reply from Freedom Debt Relief
Yvonne, we appreciate you taking the time to leave us a review! We're elated to hear about your success thus far and we look forward to you becoming debt-free. Please log onto your Client Dashboard for account updates. Thank you for choosing Freedom Debt Relief!
Feb. 22nd, 2022
Review Source
Eva Wilson Hatfield, PA
So bless!!! the best decision ever. After being a believer of not giving out personal information it didn't matter now. All I did was prayer for a miracle and I got it when I made the phone call. My Angel was Mr.Joesph S and from that point until this day his number is still in my phone. This company does all the work for you starting the same day. It took about three years to become credit card free.Graduation the the best ever and still today we have no credit cards.....Thanks Freedom Debt Relief
Eva Wilson
3 years ago
Reply from Freedom Debt Relief
Eva, thank you very much for sharing your experience. It is wonderful to hear that you are happy with the decision that you made to trust us as your guide to gain financial freedom. Thank you for choosing Freedom Debt Relief!
Jan. 21st, 2022
Review Source
James J Shumsky Melbourne, FL
From start to finish the process to get assistance from Freedom Debt Relief is a great, stress-free experience. You work with an actual dedicated account representative that shows compassion and empathy for you, as making the decision for debt resolution is a very important decision. They explain the process at your pace, and not like they are reading off of a script. I 100% recommend the services of Freedom Debt Relief. I had a nightmare 5 year experience with another company, who left 3 major debts unsolved after I completed their program.
3 years ago
Reply from Freedom Debt Relief
Hello James, its great to hear that the process was smooth for you! We work very hard to help you with your goals to become debt-free but we also want to make sure we can reduce the stress of the process! Thank you for choosing Freedom Debt Relief !
Jan. 20th, 2022
Angela Van Nuck Atlanta, GA
Due to pride, I never envisioned myself ever seeking support. What a relief to know that you have a dedicated team working with you . Every contact I have had with staff has made me feel at ease. I am not out of the woods yet, but with a game plan and continued discipline I can see the light at the end of the tunnel.
Thanks again!!!
Sincerely,
Angie
3 years ago
Reply from Freedom Debt Relief
Angie, we appreciate you taking the time to leave us a review! We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for choosing Freedom Debt Relief!
Dec. 30th, 2021
Homeldad Cabase Laurel, MD
Freedom debt relief help me out to resolve my credit cards problem. The company that I was working with was forced to close because of COVID-19. The only choice that I have to go for early retirement but the pension that I’m getting not enough to cover my rent and my bills. I’m behind to pay especially my credit cards so I decided to enroll in the program with Freedom Debt Relief .
3 years ago
Reply from Freedom Debt Relief
Hello, thank you for sharing this with us and trusting us to help you in these hard times. we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Dec. 30th, 2021
Review Source
Gena Dallas, TX
I am thoroughly impressed with their customer service , on the ohone as well as chat, I never had any problems no matter how many times I call or how many questions I have they are always willing and able to resolve my issues and answer any questions I may have.
They are always polite and courteous and go above and beyond.
This debt solution company is top notch there aren’t any hidden fees or anything, they keep you informed about everything every step of the way.
3 years ago
Reply from Freedom Debt Relief
Gena, thank you for taking the time to review your experience with us! t's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!
Dec. 30th, 2021
Review Source
JOHN M GEIGER Philadelphia, PA
Freedom Debt Relief has been a life saver. They take the worry out of dealing with high debt with a program that allows you to deposit a monthly amount to them to work thru negotiating and paying creditors. Although I still have some time before all is resolved, I am getting control of my debt and can't be happier. Anyone looking to resolve debt in a non-hassle / non-worrisome environment should look no further then Freedom Debt Relief. Class A+++ Company, Thank You!!!
3 years ago
Reply from Freedom Debt Relief
We appreciate you taking the time to leave us a review, John. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!
Dec. 20th, 2021
Review Source
Marquis Kornegay Monroe, NC
Signing up with freedom was the best decision I ever made. I never knew getting out of debt, and going through litigations could be a smooth process, ONLY if you commit to your schedule payments and increase deposits whenever you are able to. Yes, there can be tough times with some settlements, but with a little patience and help from the consultants, it is better than going at it alone!!
3 years ago
Reply from Freedom Debt Relief
We appreciate you taking the time to leave us a review, Marquis. Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom! Thank you for choosing Freedom Debt Relief.
Dec. 20th, 2021
Review Source
Nathan Bonner Chicago, IL
Freedom Debt program has been everything it promised. It sucked loosing all the credit cards on the program, and the card creditors aren't being honest on reporting to the credit agencies, so it has affected my score and limited me on options. In the end it'll be debt free and back on track, as long as I don't end up jobless. Saving over 30% off my debt and not dealing with interest, after loosing 2 jobs that started this fiasco, definitely is better then the alternatives.
3 years ago
Reply from Freedom Debt Relief
We appreciate you taking the time to leave us a review, Nathan. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Dec. 20th, 2021
Review Source
Darlene Lewis Roseboro, NC
So grateful for their program.
They thoroughly explained the program and stay in constant communication about my progress.
In just a few short months, they have resolved a good part of my debt at a much lower amount than my original balances.
I have and will continue to highly recommend this program to my family and friends.
Freedom debt relief has not only found financial relief for me, they have eased my worries about my future.
The assistance and education they provide has changed my life.
4 years ago
Reply from Freedom Debt Relief
We appreciate you taking the time to leave us a review, Darlene. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Dec. 6th, 2021
Lucille Crawford Columbus, OH
My experience with Freedon Debt Relief is I'm treated with consideration given my personal struggles to maitain an open mind on this journey I have chosen to overcome. With the help of Freedom Debt Relief, I have a mind set that is stress free, and they assure me that we, and I can get through this tough situation completely. It has shown me a better way to manage my finances as to not put myself in a situation where I cannot remedy by myself.
4 years ago
Reply from Freedom Debt Relief
We appreciate you taking the time to leave us a review, Lucille. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Dec. 1st, 2021
Review Source
Papa George Archer, FL
previous to her death, my wife battled cancer for many years! After many surgeries, chemo, radiation and monthly treatments at a cancer center, I was left with a monumental credit card debt which I simple could not pay. We had used the credit cards to pay hospital, doctors and expensive treatments. I fell into deep depression. The loss of my wife left a large gap in my income. I felt hopeless! Then someone told me about Freedom Debt. I contacted them. The rest is history! They helped me reduce my debt and in a few months helped me pay off my impossible debt!
4 years ago
Reply from Freedom Debt Relief
George, thank you very much for reviewing your experience of for sharing this with us. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for allowing us to be part of your journey towards a debt-free future, and thank you for choosing Freedom Debt Relief!
Nov. 29th, 2021
Veronica Guess Fort Worth, TX
Freedom Debt Relief has been a blessing to me. I was in debt but didn't know how I would be able to get out of it. Once partnering with FDR I didn't have to worry about anything else. They handled everything and now my debt is settled and I have a new outlook at life with less debt. Thank you FDR for relieving me from debt and releasing the stress I had in my mind. I would definitely recommend FDR to settle anyone's financial obligations.
4 years ago
Reply from Freedom Debt Relief
Thank you, Veronica, for taking the time to leave us a review! We are so happy to be able to assist you in your journey towards a brighter financial future! Thank you for being a valued client of Freedom Debt Relief!
Nov. 29th, 2021
Review Source
Ron Pekkala Camarillo, CA
Freedom Debt Relief has great people on staff; whether it is a welcome aboard greeter when you first become a client or when, as a client, you run into a problem. They are well trained in customer relations making a real effort to assist you. They understand that your situation is not one you enjoy being in. A friendly voice amidst all the angst and confusion is most welcome!
4 years ago
Reply from Freedom Debt Relief
We appreciate you taking the time to leave us a review, Ron. It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Thank you for being a valued client of Freedom Debt Relief!
Nov. 12th, 2021
Angie Weller Ocala, FL
This is the first time I have ever done this to help me in need of this type of relief. I was not and did not know this type of help existed. I did my research on this type of program. I believe this was the best choice and company. I would be glad to recommend this FDR when they are in need of this type of help. I know they are in my interest and I am thrilled to have FDR and how they process this and also keep me aboard on all the decisions.
4 years ago
Reply from Freedom Debt Relief
We appreciate you taking the time to leave us a review, Angie. We're honored to be your solution to financial relief. If any questions come up along the way, you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Nov. 11th, 2021
Review Source
Richard Butler Fort Worth, TX
I am still in my first year with FDR and I have to admit that getting started with negotiations with debtors has seemed ridiculously slow but am sure that it will get going faster as time goes on. At one point my FDR desktop showed debt number four would be negotiated in August to September of 2021 where, in fact, negotiations did not start until September and finalized until October. One other small negative remark is that on the first four debts negotiated were never sent to me for approval. They were simply done and I guess FDR believed I would have agreed to them anyway. My final gripe is that one debt I added after submitting the original 17 debts was entered at the bottom of the list to be negotiated whereas I thought it should be more at the top since the balance is very small ($200.00) and they either have written it off and I believe they might have submitted it to one of the big three Credit Reporting Agencies, namely TransUnion, Experian or Equifax. Now, in late October I am four months away from finishing paying my monthly payments for the first of four years into the program.
After those mostly negative remarks I am very happy how things are going otherwise. The monthly debit from my checking account is right on time each month and never early or late. I also appears that the next two will be negotiated between now (October 2021) and January/February 2022.
I don’t know where my credit score (Advantage) will be when these four years are past and all creditors will be paid as agreed, but I am hoping my credit score will be no less than what it was when I started this payment plan and agreed-to form of negotiation with FDR.
4 years ago
Reply from Freedom Debt Relief
Richard, thank you for taking the time to review your experience. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes! We look forward to assisting you in your debt-free journey. Thank you for choosing Freedom Debt Relief!
Oct. 28th, 2021
Review Source
Judi Spencer Cordova, MD
Freedom Debt Relief has been a godsend to me! I had just been through a bad divorce and a horrendous car accident and they have had me back since I joined. Praise God for them! Even when things came up and I had to skip a payment it was no problem, they completely understood and I have paid what I could when I could and got right back on schedule. I don't know any company that does that but they do and did for me!
4 years ago
Reply from Freedom Debt Relief
Hello Judi, thank you for reviewing your experience. Thank you for sharing that with us, we want you to know that you have our full support at all times. Thank you for choosing Freedom Debt Relief.
Oct. 26th, 2021
Review Source
Neal Mount Vernon, NY
We were a 2 income family until the Covid Pandemic started in March of 2020, we fell behind due to the lost of my husband’s income. Once you fall behind your creditors are not willing to work with you. We never paid our bills late and our credit scores were in the mid 700 range. We went to Freedom for their assistance in negotiating with our creditors, my experience has been positive, they were able to work out a payment plan that I could afford since the lost of my husbands income. I recommend Freedom if anyone needs help with getting back on track.
4 years ago
Reply from Freedom Debt Relief
We appreciate you taking the time to leave us a review, Neal. We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Oct. 21st, 2021
Review Source
Linda Smith
At first I was skeptical about allowing a debt relief service live up to its promises of handling my debt. My income was cut in half and I needed help. The representatives put my mind at ease and explained how my current financial crisis can be managed and relieve me from worry and stress. I can now see a brighter financial future lies ahead. I look forward to freedom from debt and knowing that I have the right tools to achieve my financial goal.
4 years ago
Reply from Freedom Debt Relief
Linda, thank you for your great feedback. We are very happy to see your determination to completing your goal of becoming debt-free. Thank you for choosing Freedom Debt Relief!
Oct. 14th, 2021
Review Source
Shaketita Bates Florence, AL
I have had only positive experiences with FDR. They have resolved several of my debts fairly quickly and have reached settlements with companies that refused to work with me individually. The only con is that I wish that I could resolve the program quicker but that would mean more money out of my pocket each month so I am satisfied with the progress that I am making in the program at this time.
4 years ago
Reply from Freedom Debt Relief
We are happy to hear that, Shaketita! There is nothing greater than knowing that we are making a difference in our client's lives. Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Oct. 4th, 2021
Review Source
Carol Cadaret Ida, MI
They took a BIG BURDEN off my shoulders. I have NO REGRETS. Yes my credit score dropped but I can rebuild it back up again and do it better this time.I feel like I'm in a better place now. With a lot less stress. Do it for yourself. Freedom Debit relief works with what you can afford. It was less money than I was paying monthly on my accounts, so it put extra money back in my purse.
Thank you
Freedom financial.
4 years ago
Reply from Freedom Debt Relief
We are so happy to hear this, Carol! You are aggressively making your way toward your financial freedom. Keep up the excellent work, and thank you for choosing Freedom Debt Relief.
Sep. 27th, 2021
Sharon Marks Phoenix, AZ
I love working with Freedom Debt Relief very easy to understand and work the program just keep your payments going and they do the rest. Upload any collection letters and forget about them makes like less stressful. They don't hassle or bug you they don't treat you like a kid that forgot to do something and nag you all the time but treat you with respect and dignity and assist you in everything you need to get you thru but its definitely up to you! Thanks for everything guys and gals I obviously couldn't do it without you 💓
4 years ago Edited March 2, 2022
Reply from Freedom Debt Relief
Sharon, thank you for sharing your experience with us. It is great to hear that you're happy with your progress and the service efforts of our team, ensuring that our clients are respected through this journey is very important to us. Thank you for being a valued client of Freedom Debt Relief.
Mar. 3rd, 2022
Review Source
Jimmy K Rockwood, TN
Very friendly and knowledgeable,my phone calls have been answered fast.Its the easiest bunch to deal with I have encountered anywhere on anything.I will definitely tell my friends if they are having financial difficulty.I don't know what else to say other than you people are outstanding and excellent.Keep up the great work.It says to atleast 40 words for this review,I can't think of what else to say .... .... .... .... .... .... .... .... .... .... .... .... ... .... .... .....
4 years ago
Reply from Freedom Debt Relief
We appreciate your feedback, Jimmy! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Always feel free to connect with us when support is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Sep. 16th, 2021
Review Source
Gena Edmundson Austin, TX
This company is top notch!! They are always very helpful and willing to answer any of my questions or resolve any problems that may come up.
Everything was explained to me in full detail at the beginning and they are always in touch with me about my enrolled debt,
They always send you emails about like what to do when you get a settlement on 1 of your creditors and what to do if the collection companies call.
This company has no hidden agenda like most companies, whatever they tell you their going to do and what will happen - is true 100%.
4 years ago
Reply from Freedom Debt Relief
Thank you for your amazing feedback, Gena! It is always great to hear clients share how they've benefited from our program. Our top goal is to make sure we support our clients every step toward their brighter financial future. Thank you for being what makes Freedom Debt Relief great and for choosing us!
Sep. 14th, 2021
Review Source
Jeffrey Roberts Minneapolis, MN
Freedom has-been a big help in getting me out of debt. They answer all my question and helped decide what was mybest option for me to get out of debt . The more u put into it the faster they can get u out of debt and even after they make a little money I'm still better off then I was I think it was about 4000 dollars better off and it would have just keep going up because of all the fee and interest rate
4 years ago
Reply from Freedom Debt Relief
Jeffrey, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Sep. 10th, 2021
Review Source
Shirley Murphy Eau Claire, WI
Very knowledgeable and sincere. The agent I worked with really took his time explaining things every step of the way. Very positive and encouraging. I felt comfortable and I fell I have put my trust into the best program out there. I wouldn’t hesitate to Recommend FDR to any family or friend! Very patient and understanding and gave me confidence in myself and the program. They really make a difference.
4 years ago
Reply from Freedom Debt Relief
Shirley, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Sep. 4th, 2021
Review Source
NITA M CA
From the start all the customer service and the account reps are very knowledgeable, helpful and pleasant. The process of getting into the program was quick and stress free. Only in a few months of enrollment, FDR already helping me getting 2-3 settlements. And I love the on line account dashboard very easy to access, to read and easy to upload any documents related to the debt free process and also a lot of useful links or videos for the program. Overall I am a Happy Customer. -YM-
4 years ago
Reply from Freedom Debt Relief
Hello, Nita! We appreciate you taking the time to leave us a review! We work very hard to ensure our clients are able to receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Sep. 2nd, 2021
Review Source
Christine Muncie, IN
The best thing for me at FDR is the customer care. For the first three months I was doubtful but when I saw the amount of the negotiated settlement, my doubts began to go down. Finally a big debt was negotiated and cut in half. That was wonderful news for me.
In the period during which I had my doubts, I called FDR often but each time I did, the agent settled my doubt. And each and every one sounded caring and very respectful of my economic problems.
I am now pleased with the way FDR is resolving my debts and I recommend the company without a doubt.
4 years ago
Reply from Freedom Debt Relief
Christine, we appreciate you taking the time to leave us a review! We're elated to hear about your success thus far and we look forward to you becoming debt-free. Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Aug. 30th, 2021
Review Source
April Lipp Nelsonville, OH
Freedom has been over the top with their customer service. They work to get you the best settlements. At times it was hard understanding the payment structures but trust me when I say trust it and go with it because it truly will play out in YOUR best interest. I was very skeptical in choosing this route to get out from under alot a debt but it WORKS and I am happy that I trusted Freedom!!
4 years ago
Reply from Freedom Debt Relief
Hello, April! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Aug. 24th, 2021
Review Source
Kenneth Moody Carrollton, KY
Freedom Debt Relief exceeded all my expectations. They gave great guidance from the beginning and have always helped and answered questions as I had them. They told me about NLLG and how that could be a benefit so I opted to do that as well and I am glad I did. I did need them one time, saved me a lot of legal fees. I cannot say enough good about FDR.
4 years ago Edited July 15, 2022
Reply from Freedom Debt Relief
Thank you, Kenneth, for taking the time to leave us a review! We're elated to be able to assist you throughout your debt-free journey and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Aug. 20th, 2021
Sandra Martinez
I live in Puerto Rico which was devastated Hurricane Maria, had no electricity for months so leaving with a generator Expensive needed financial help not to go toward Bankruptcy and FDR showed me a way out and some Peace. Great Staff that explained process till I felt I could confided,any way they have helped me get back on track,highly recommend it
4 years ago Edited January 10, 2024
Reply from Freedom Debt Relief
Thank you for taking the time to share with us, Snadra. We listen to our client's needs and find options to help them be successful. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Aug. 19th, 2021
Review Source
Eileen Rozelle Leavenworth, KS
They are always prompt to let me know what debt is being worked on. Up to date on when debt is written off. I totally appreciate all the help thy are giving me, when I didn't know what to do first about my debts.
So far, there is nothing I dislike about this company. They have been keeping me informed, as to where I stand in regard to my debts. Thank you
4 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to share with us, Eileen. We are thrilled you're using the Customer Service Dashboard to keep track of your progress. If you have any questions just give us a call at 800-655-6303, our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Aug. 19th, 2021
Review Source
Lou Ann Badger Fallon, NV
My experience with Freedom Debt Relief has been wonderful. From the first day I talked to the rep from Freedom Debt Relief things have moved along great. It has taken awhile and probably has awhile to go before it is all taken care of. I appreciate their help and the way they have handled my case (I suppose that is what you would call it. I appreciate how they have handled the whole experience by keeping the information and my using them confidential. The whole experience has truly been amazing!
4 years ago
Reply from Freedom Debt Relief
Thank you, Lou Ann, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and if you have any questions, please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Aug. 19th, 2021
M Bender Fort Myers, FL
I knew I would never be able to get myself out of the hole I had dug for myself financially. I reached out to FDR and the compassion and eagerness to help me was just what I needed. They have settled my last account and I now can see the light at the end of the tunnel. The fact that I will now be debt free is beyond liberating. I cannot thank FDR enough for the assistance in negotiating my outstanding debt. Declaring bankruptcy was never an option for me and with FDR's help, my credit rating is on the upswing and I am close to where I was when I initially began this journey.
4 years ago
Reply from Freedom Debt Relief
Thank you, M, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Aug. 5th, 2021
Review Source
Michele Livesay Redmond, WA
I had some specific questions regarding my Freedom Debt Relief account so I called and reached Kelly. She was so helpful answering my questions in a friendly professional manner. She did not rush through the conversation but listened and gave me time to voice my questions. She gave thoughtful answers and was so knowledgeable regarding the entire process. Kudos to Kelly for all her help.
4 years ago
Reply from Freedom Debt Relief
Thank you, Michele, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Jul. 29th, 2021
Kathy Miller Rochester, NY
Freedom Debt makes it easy to help you with your credit card debt. I’ve been working with them since January & have already paid off one credit card & their working on the second one. The only downfall is that I think their fees are a little high but they do have lawyers to help you if you run into legal trouble with a credit card company. Also the credit card company may send you a 1099 for the amount of money you saved & you have to use it as income on your taxes.
But otherwise it’s a safe easy way to clean up your credit card debt.
4 years ago
Reply from Freedom Debt Relief
Kathy, we appreciate you taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Jul. 2nd, 2021
chuszy Gardner, MA
For the most part this experience was good. A lot of what happened was positive and fell in line in what I was told from the beginning except the amount of payments was extended even though I asked three time this was going to be the total of payments and my total cost I was assured this was accurate “because we are professionals and the credit card companies listen to us so we get reasonable settlements”. “ There are some variables like if you don’t make your payments in full or on time, that would extend the time and total cost”. Well I assure I made all payment in full on time, they all automatically deducted from my bank. Well with two months left the plan changes and I need to make 8 extra payments to meet the goal or “graduate” as they call it. Be careful when you sign up the word estimate is used instead hard numbers disregard everything they told you (it is a sales pitch) and read the contract throughly . Be prepared to pay more in the end. The final is like 20% more than I expected. Total savings around $4000+ on just $30000 in debt. Could I negotiated better on my own maybe, but I really didn’t, know how to do it and get good results. So why did I say overall this was positive experience. First the customer is excellent, the sales people not so much, and the process worked as described, except cost and time estimates.
And my credit score after taking hit the first two years is nearly back to 800. So that is something to be happy about.
4 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. If you have any questions, please call us at 800-655-6303. We appreciate you choosing Freedom Debt Relief!
Jun. 19th, 2021
Stanley Love Dillon, MT
They set up my program with a dollar amount that was very adequate for me to handle on my retirement income and still have adequate funds to enjoy my retirement and live life without worry! I couldn't have taken care of the amount that I owed in the four and one half years that I have been a client, on my own! I have not dislikes for their program!
4 years ago
Reply from Freedom Debt Relief
Hello, Stanley! Thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always have your back. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Jun. 11th, 2021
Rachel Davenport, IA
So far it has been great except for one of my creditors. It did go into litigation and I was served with papers (which was scary.) they were able to ease my mind and assure me everything was going to be ok. However, my debt could not be negotiated and I have to pay the full amount plus penalties. If FDR knew that creditor was notoriously difficult, I wish they would have tackle that one first. It was also my largest debt. Otherwise, everything has been great!
4 years ago
Reply from Freedom Debt Relief
We're sorry to hear you had to endure this, Ms. Rachel. Unfortunately, some creditors are more aggressive than others. We’re prepared to handle these types of collection strategies and have engaged with a network of attorneys that specialize in resolving debt litigation cases. Feel free to reach out to us anytime additional support is needed. Thank you for trusting Freedom Debt Relief to serve your financial needs.
May. 27th, 2021
Margaret Daniel Memphis, TN
Freedom Debt Relief is one great company, when they settle something and they can't reach you by email, they text you a message for your approval. I do not have access to a computer at all times and I am so glad that they take the time out to find you and for this I am very appreciative. They take care of matters as soon as you call them and for this I am ever so thankful. Keep up the good work Freedom Debt Relief.
4 years ago
Reply from Freedom Debt Relief
We appreciate your amazing feedback, Ms. Daniel. It's always great to hear clients share how pleased they are with our service efforts. We're honored to be your solution to financial relief. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs. Here's to a brighter financial future!
May. 27th, 2021
Mary Ennis Phoenix, AZ
Enrolled in FDR to help me pay off credit accounts with balances so high I could not handle the monthly payments anymore. They took me through each step in the process of notifying creditors, and set up a bi-weekly and then a monthly automatic withdrawal amount from my bank account that I could afford. They negotiated with the companies and kept me informed of the process. All of this was done without complicated processes or any kind of judgmental attitude.
4 years ago
Reply from Freedom Debt Relief
Mary, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
May. 26th, 2021
michael leboeuf Huntsville, AR
My Experience With FDR Glad You Were Their To Help Me , Thank You All , I Know That You All Would Like Me To Send More Money But I Can't , I'm Dealing With Prostate Cancer Right Now , Somedays I Feel Bad & Somedays I Feel Oh K Other Days I Don't Wanna See Are Talk To Anybody , But FDR I Would Recommend To Any Body To Call You All . I Know It's A Long Road To Get It All Clean Up An We Are Almost Done Thank You For That
4 years ago Edited September 14, 2021
Reply from Freedom Debt Relief
Thank you, Michael, for the confident feedback! Our goal is to make sure we support our clients every step toward a debt-free future. We appreciate you for taking the time to share this with us today since we take every opportunity to get better at serving our clients. Remember to log into your Client Dashboard for important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!
May. 12th, 2021
Delisel Lawton Pontiac, MI
I was overwhelmed in debt I didn’t know what to do.than one day I saw FDR advertising on my computer I called and within a few minutes I was on my way with the help I needed now my bills are getting paid every month. I’ve even paid one off and working on the rest . What a relief no more nagging phone calls or avoiding the phone . What a relief!
4 years ago
Reply from Freedom Debt Relief
Thank you, Delisel, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Apr. 27th, 2021
Charles Miller Lakeland, FL
Your doing great in the progress, one down, but would like you to contact all my debtor's and work something out, so the calls would stop. I'm 80 years old and they cause me to get my blood pressure up, along with putting me in a depressed mood. I've never been in this situation before and always had money to pay my bills. Just keeping a roof over my head any food on the table is hard.
4 years ago
Reply from Freedom Debt Relief
Hello Charles, we are thrilled to serve you and provide you with the service you deserve. Please review the creditor calls on Dashboard. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Apr. 22nd, 2021
