Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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Hollis

Customer service is very good on that because every time they have updated anything, they informed me via email. They have been very good doing what they do.

7 years ago

Reply from Freedom Debt Relief

Hello Hollis,

This is an amazing review. We love to hear that you have received updates on your account with Freedom Debt Relief and we will continue to update you if we see any changes on your accounts. We will continue to resolve your accounts in the program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Mark Selmer, TN

They always call you back and take care of whatever problems you threw at them. They did what they promised, and I feel it was the best decision I ever made to go with them.

7 years ago

Reply from Freedom Debt Relief

Good afternoon Mark,

Thank you for your honest response. We strive for outstanding customer service and we are so glad to hear we have demonstrated this thus far. We will have your back throughout your journey to becoming debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Tim Dayton, OH

They would email me every time they would set up an agreement with the credit card things. They actually worked really hard to settle the credit cards.

7 years ago

Reply from Freedom Debt Relief

Good afternoon Tim,

This is amazing! We appreciate your feedback and we will email and send you correspondence anytime we receive a structured settlement. We will always ask you for your approval before because this is your program! We work extremely hard on all of your accounts and we love everything you have done as well. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Jerome Kamenker Ocala, FL

They know how to do their job. Also, they are very patient and really worked with us. We are not beginning to see the light at the end of the tunnel.

7 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Garland Keaton Madison, AL

I've always been able to communicate with them. Or I can check my dashboard to see what's going on. Every time I had a question there was a client there to assist me.

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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regina branch austin Hampton, VA

They were professional and helpful. They kept me up to date with everything I needed to know. They explained how the process worked and save me money.

7 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Stacey Westminster, CO

There is somewhat of a learning curve with them when working with the customer service. They lack on the way to keep you updated. The only way you can find out progress is going online.

7 years ago

Reply from Freedom Debt Relief

We're sorry to hear that you have been experiencing issues when speaking to customer service. Please let us know what we can do to address your concerns you are having. A Customer Experience Advocate will reach out to you shorty for further assistance.

Sep. 6th, 2018

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Lee Ashtabula, OH

I think they have a good service. It don't think it's superior, but I think it's very good. They were very timely and they have a dash board so you can track everything, it's pretty easy to track.

7 years ago

Reply from Freedom Debt Relief

Thank you, Lee for your honest feedback about the program! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 6th, 2018

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Danielle Catasauqua, PA

I have had no problems with them whatsoever. They have been one hundred percent easy to work with. I'm glad I did it because now I have no credit card.

7 years ago

Reply from Freedom Debt Relief

We appreciate the great review, Danielle! We're glad you chose us to assist you in becoming debt free too! Remember that client services is here for you 7 days a week, so please don't hesitate to reach out whenever you have questions or concerns, also you can reach us on your client dashboard at .

Sep. 12th, 2018

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Pat Patterson, LA

Anytime I called they walked me through what to do, what not to do, and I've had total peace since joining Freedom Debt Relief. I've already had three completely paid off.

7 years ago

Reply from Freedom Debt Relief

Congratulations on your structured settlements, Pat! We are excited to see your progress, and we're looking forward to negotiating more great settlements for you. Please continue to reach out to our client services team whenever you have questions or concerns!

Sep. 12th, 2018

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Paul

They're very friendly and helpful. They email me weekly. They've been able to negotiate with the companies we're dealing with in an appropriate manner.

7 years ago

Reply from Freedom Debt Relief

Thank you, Paul for your positive review! We will continue to work hard to get you the best settlements and to reach your goal on becoming debt free! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Dave Roanoke, VA

They always answer my questions in a short amount of time. They were able to quickly get me the best deal, it helped me get out of debt a lot quicker than if I was doing it on my own.

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Thomas Bernini Ft. Pierce, FL

They do what they say they're going to do. Everybody's always helpful, they're very knowledgeable about my account. They always email me certain things and what not.

7 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Roger Dale Stover, MO

Anytime I had a problem I can call them and I can get results for doing a fantastic job on my credit that they are working with and they did a good work.

7 years ago

Reply from Freedom Debt Relief

Thank you, Roger for your great review! We appreciate your comments about the program thus far. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”

Sep. 10th, 2018

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Andy/Vicki

The process has been very easy. So far everything they say has been spot on. First 3 months were tough, but mostly because we were current with our bills.

7 years ago

Reply from Freedom Debt Relief

We appreciate your outstanding review and look forward to continuing the great experience through graduation of your debt settlement program!

Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Glenna

The process was a lot easier and faster than I thought. They really helped me every way possible. I feel I made the best choice in Freedom Debt Relief.

7 years ago

Reply from Freedom Debt Relief

Thank you so much for your great review! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! We look forward to continuing to assist you through graduation of your debt relief program.

Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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carol Saint Marys, PA

I was in too much debt, so I went to Freedom Debt. They have been nothing but honest and upfront with me. They are the place to go for anybody that needs help.

7 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Anonymous Conover, NC

My husband and I are both retired and we needed to get rid of some debts. They have been very good, very wonderful to us. They just didn't really come up with something that I can pay them.

7 years ago

Reply from Freedom Debt Relief

Thank you for leaving us an outstanding review! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Donna Dickieson Napa, CA

Their service has been above and beyond what was expected. We are greatly appreciative of the great service we have had, and recommended them to friends and family.

7 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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William Faso

They came in at the right time and helped us. They usually communicate with my husband online. We've been very satisfied with it, the service is excellent.

7 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 3rd, 2018

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Anonymous

I believe FDR needs to be more assertive with difficult creditors. Although there are legal representatives to assist, it causes more debt to pay over the monthly amount that the client can afford to pay.

7 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Anonymous

I think the settlement agreements are really slow and I called to check on something and the lady was rude and told me directly that things happened like they did and it was my fault. Even if it was my fault, she it wasn't her place to say that to me. disappointed that one persons customer service made me think negative about a company

7 years ago

Reply from Freedom Debt Relief

Thank you for providing this feedback to us! We understand the concerns you are having and we would like to review your account and these concerns with you! Please reach out to our client services department at (800) 655-6303 or so that we may further assist you with your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Sandra

They met all my needs. They answered any questions I had and were polite. Plus they got things done and were able to work things out for me with my creditors.

7 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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James cox

Because they are doing a great job they are there when we need them they are very helpful very kind and they keep us informed when they have a settlement

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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robert pezzuolo

Your service is a mystery, at no point do you say how much your taking it seems like way more than is responsible therefore creditors wait long than they should, without any layers I could have negotiated a smiler deal with creditors

7 years ago

Reply from Freedom Debt Relief

Thank you for providing this feedback to us! We understand the concerns you are having and we would like to review your account and these concerns with you! Please reach out to our client services department at (800) 655-6303 or so that we may further assist you with your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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There is so many!!

They are always there for me when I need them. This whole process scared me when I first joined over 2 years ago, I'm trusting the process more and more each day!

7 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Semaj B

The customer service is awesome everything is explained to your full understanding and you can keep track of your progress with there easy to understand client dashboard

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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none at ths time

I donot have to worry about any one calling for money now as long as I have the money for them every thing is taken care of they paid off 3 of my accounts which I am glad of

7 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Dano S.

Lately some of the settlement percentages have not been very good. One of my debts was settled for more than the original owed amount. I was very disappointed especially since "Consolidated Plus" told me I would be represented by an "elite, top-notch negotiator."

7 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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N/A

Great customer service. The process in the beginning is the only negative I have. During the negotiations period not all parties were contacted so they harassed me quite often.

7 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Lori C.

I had a mountain of debt. A few of the creditors were extremely difficult to work with. But Jeannie stuck with it and helped me get everything settled

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Denise

They help you in every step of the way. They understand that sometimes life gets in the way. They cared about me and my situation. Always answered my questions thoroughly.

7 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Pazzie Quarels

Freedom Debt Relief was a Blessing to me. The Day I call and talk to them and they said yes they could help me was a load off my mind. Thanks so much .

7 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Marena Berry Des Moines, IA

I went with them because a couple of my friends recommended them. I've gotten great service. They're honest and answer all my questions. I'm satisfied and happy with them.

7 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 23rd, 2018

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Esther Newsom Fountain, CO

I went to them to consolidate my debt. I always had to get online and check on things to see if something had been paid off or not. I could also call them, but they never contacted me first. I never got any updates from them or anything.

7 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 23rd, 2018

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Michael Humphrey Knoxville, TN

So far they're making a lot or progress. They've done what they said they would do and have been making our credit better. We're very pleased that we went with it.

7 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 23rd, 2018

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Kellie Self Vidor, TX

My experience with Freedom Debt relieve has ben wonderful. They're very knowledgeable and accessible. They always kept me informed and they did an incredible job.

7 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 23rd, 2018

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Lekesha Alston Bunn, NC

I needed clean up my credit, that's why I requested the service from Freedom Debt Relief. They've been always on the top of my necessities trying to help me as much as they can. I'm happy with them.

7 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 23rd, 2018

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Thomas Ferreira Staten Island, NY

I got involved with them because I want to eliminate my debt. They're friendly, easy to contact and knowledgeable. I'm in contact with them through texts and emails.

7 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 18th, 2018

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Sophia Felker Pottsville, PA

I did research on the internet and Freedom Debt Relief was the top option. They're very friendly. Just any questions that you have, they're always there to answer them.

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 18th, 2018

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Barbara Lockhart Saint Joseph, MO

I was in debt and they were very helpful, I was constantly in contact with them via internet, text messages or call. They are very reliable; I'm satisfied with them.

7 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 18th, 2018

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Crystal R Wilkins

In less than a year and half they have paid off my credit cards. They’re always there for me when I pick up the phone. They always send emails and text and call me.

7 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 18th, 2018

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Train Washington, DC

Because they did a very good job and I like what they did and they really help me out a lot and l don't want to leave them. And they are the best people I ever had.

7 years ago

Reply from Freedom Debt Relief

Thank you for sharing your positive review, Train. We are thrilled in knowing that our service has exceeded your expectations! It is also rewarding to know you've enjoyed working with our advocates. As you continue your debt-free journey, please continue to reach out to client services as other questions may come up for you. Thank you for choosing Freedom Debt Relief! Here's to your debt-free future!

Nov. 10th, 2018

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David Littlejohn Santa Monica, CA

They've been doing a great job. I feel like they are looking out for my best interest. Very satisfied with the helping me get through my debt problems.

7 years ago

Reply from Freedom Debt Relief

We always have your best interest in mind when it comes to settling your accounts, David! We're looking forward to your continued success and please don't hesitate to reach out to client services when you have questions or need assistance with your account. Client services can be reached at (800) 655-6303 or by logging into your client dashboard at . Thank you choosing Freedom Debt Relief!

Nov. 10th, 2018

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Saved the day! Dallas, TX

They've made a terribly difficult situation somewhat manageable ... and, for that, I'm so thankful! Everyone was always so very helpful ... that's nice!

7 years ago

Reply from Freedom Debt Relief

That's what we're here for! We're proud to be on your side, guiding you to a debt-free future! We're here for you every step of the way and any time you have questions please don't hesitate to reach out to our client services team at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Nov. 10th, 2018

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Debbie J Virginia Beach, VA'

Help me resolve a huge amount of debt with dignity. Credit score back in good standing within months of debt being reduced, which lowered my auto/home insurance premiums.

8 years ago

Reply from Freedom Debt Relief

Thank you, Debbie, for your amazing review! We are thrilled to hear about the reduction of your debt along with your savings within the program! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 14th, 2018

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Marvin Atkins Kingsport, TN

I needed some help getting over my debt. They have been good people to work with. They've kept me updated real well over the internet. They're just excellent.

8 years ago

Reply from Freedom Debt Relief

Thank you, Marvin, for your positive review. Freedom Debt Relief is glad to help you become debt free and we are thrilled to see your success thus far. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 6th, 2019

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Daniel Scott Blackford Marion, OH'

I just looked at it and decided it was good. They are always there to help me and update me through phone calls, texts, and emails. They've helped me out.

8 years ago

Reply from Freedom Debt Relief

We love your feedback, Daniel. We are very happy you chose Freedom Debt Relief because we do our best to provide you with financial freedom. Keep up the great work, success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 12th, 2019

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Jerry Stronach Taylor, MI

I was too far in debt to even keep up on the payments. I didn't want to get it, but since I needed I just picked them. So far they have saved me a lot of money, though I wish things were going faster.

8 years ago

Reply from Freedom Debt Relief

Hello Jerry,

Thank you for posting your honest review. We understand the journey to becoming debt free is progress and we will negotiate and resolve your accounts as soon as we can. We have your best interest in mind and we are confident you will graduate soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 14th, 2019

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Jacqueline Ray Jordan San Augustine, TX

They have been really helpful and extremely nice. Their customer service is excellent and they keep their word on everything they say. I feel great about getting them.

8 years ago

Reply from Freedom Debt Relief

Thank you, Jacqueline, for your impressive review and 5-star rating! We strive to provide excellent service to all clients while settling all accounts in a timely manner. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 16th, 2019