Freedom Debt Relief
9.9
Overall Score
Sharon Munoz Pioneer, CA
Through out life we hear “It’s the best, give it a try!” With that statement I always backed away to do the situation in some way myself. It is easy now to look at different situations and reach out and this is what I did with “Federal Debt Relief.” FDR has one of the best Customer Service Representatives. Their response to ALL questions and help you work their program with success. In the age we live in it is very hard to adhere to the right program and assistance and feel confident. With Federal Debt Relief you then feel, “yes I can do this.” You are then on your way to working this great program.
6 years ago
Reply from Freedom Debt Relief
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
Apr. 18th, 2018
M Morgan
I employed the services of Freedom Debt Relief seven months ago. So far Freedom Debt Relief has provided and performed everything that was promised. I didn't expect things to get straightened out too quickly. To my surprise and delight FDR negotiated a structured settlement within three months and three more structured settlements to date, all with my approval and ultimate control. They do the negotiating. There have been no surprises or twists of any kind.
I struggled for a very long time to make minimum payments and got no where but deeper in debt. I thought this type of program didn't work and that bankruptcy was the only way out, but I did the homework and now I know that is not true. By sticking to the program and making one precalculated reasonable monthly payment to a designated account, my financial hardship is getting straightened out. The designated account is used as a resource for negotiation and to make the payments. It is my account in my name that I control. I am living again, not just barely existing. I have recommended this program to family members and friends who have fallen into the Credit Card Fine Print Trap. Thank you Freedom Debt Relief!
6 years ago
Reply from Freedom Debt Relief
Thank you very much for your positive review, M Morgan. We are thrilled to hear about your success so early in the program and we are very glad to provide you with significant results. We are looking forward to your completion with Freedom Debt Relief! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 19th, 2018
Shelly Chandler, AZ
I had a wonderful experience with Freedom Debt Relief from the moment I spoke to the Debt Specialist. I was so anxious and overwhelmed with the idea of even having to talk to someone about my debt issues. I thought I would be frowned upon or considered an absolute failure but the Debt Specialist I talked to was kind, considerate and listened to me through the entire process. Questions were answered and I didn’t feel like I was judged for decisions that I had made in regards to the debt I had accumulated. I wanted to take responsibility for my debt and Freedom Debt Relief is helping me get in control of my finances where I’m not overwhelmed with the payment arrangements. I feel like a weight has been taken off my shoulders and I am so grateful for their professionalism and encouraging words. I recommend this company to anyone who feels overwhelmed with their debt. Thank you Freedom Debt Relief for assisting me in taking control of my finances and getting back on track.
7 years ago
Reply from Freedom Debt Relief
We appreciate you sharing your experiences with us, Shelly. It is good to know our knowledgeable debt consultant was able to take such good care of you! Welcome to Freedom Debt Relief. We are thrilled to have you aboard! Thank you for sharing you are feeling some relief since enrolling with us. One of our main goals is to provide our clients with peace of mind when it comes to their finances. We also appreciate you recommending our service to other consumers. Many are not aware there are alternative options to filing for bankruptcy when being faced with that option. As you begin your debt-free journey, know that we are here to support you every step of the way. Please contact us in client services at (800)655-6303 with any questions and/or concerns regarding your account. You can also review your account details by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals. You can do this, Shelly!
Dec. 3rd, 2018
Jessica Springfield, MA
Been with FDR since June and overall very, very pleased! From the very start, customer service has been excellent; They take the time to explain everything and are extremely knowledgeable. Also, very courteous and seem genuinely understanding and nonjudgemental. They keep you up to date on all progress. So far two of my accounts have been settled and we saved a great amount! The hardest part for me, was to stop making the regular monthly payments to my creditors, as I've always been diligent about making on time payments, but d/t unfortunate life events, and so much interest, it became too much, extremely stessful and not doable whatsoever. The other factor that has been a little rough is seeing a drop in Credit score, but I know it's only temporary! Really like the client dashboard!!! Anyone who may be considering this program and reading reviews like my skeptical self was over 6 months ago, join! Of you put the work in and trust the process, you won't retreat it! Overall, we are so very pleased with FDR and look forward to being debt free!! Thank you FDR!!
7 years ago
Reply from Freedom Debt Relief
Dear Jessica,
We admire your comments and feedback about our company! Your words are very encouraging and much appreciated. We are over the moon by how satisfied you are with our program and support you give us along the way. We are looking forward to watching you become debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We admire your comments and feedback about our company! Your words are very encouraging and much appreciated. We are over the moon by how satisfied you are with our program and support you give us along the way. We are looking forward to watching you become debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Nov. 30th, 2018
Benjamin t Garden Grove, CA
I'm fairly new to the program. I only been with the company about a month and FDR already successfully negotiated 1 of my account, that really impressive. Before I joined the program, I was skeptical and doubted about the whether this really work, I asked alot of questions and even delaying my decision joining FDR. I finally convinced my many reviewer that this program really legit. Can't wait to receive another email from FDR asking me to approve another settlement. I only have 1 minor question to FDR is that I enrolled with Acreddited debt relief and it a sister company to FDR. The person who enrolled me said that he will always answer my question if I have any, but after I enrolled with the program and I called him to let him know how happy I was, but his number automatically forwarded to FDR and I tried to emailed him and he not responding. Back to experience with FDR, I am extremely happy, and I looking forward for successfully finish program. Thks again
7 years ago
Reply from Freedom Debt Relief
Welcome to Freedom Debt Relief, Benjamin! Congratulations on already having a settlement on one of your accounts. It is quite natural (and even wise) to be skeptical of a new thing initially. We thank you for trusting our service and deciding to move forward with enrolling into our program. It is rewarding to know your debt consultant was able to address and answer all of your questions. As you progress through our program, we expect for other questions to come up for you. When they do, please do not hesitate to reach out to our client services team. They can be reached at (800)655-6303. You also have your client dashboard at you can log into 24/7 to review your account information. Thank you for choosing Freedom Debt Relief. Here's to a debt-free future!
Oct. 29th, 2018
Darlene Winchester, VA
I found myself in financial distress after my marrage of 32 years ended in divorce. The amount of my debt was overwhelming and I was considering bankruptcy. I reached out to Freedom Debt Relief and was immediately comforted. I was treated with respect and understanding. After reviewing my debt, the FDR team designed a consolidation loan that is affordable and achievalbe for me to pay off my debt. The initial process is scary and can be overwhelming at times while you begin to grow your designated account. Because you will receive debt collection calls and letters and you know your credit score is being impacted. However, the FDR plan allows you to refer the debt collectors to their office and to their mailing address. I truly feel that this program is beneficial to anyone that has accumulated large amounts of debt. I have just finalized a settlement on a lawsuit that was pending against me. FDR provided the necessary legal team to handle the negotiations and was able to have this judgement settled and removed from the courts. I am very excited about finalizing all my debt and making all my creditors satisfied while achieving a debt free life.
7 years ago
Reply from Freedom Debt Relief
We really appreciate you taking the time to write us your fantastic review, Darlene! We're very happy that our team was able to create a custom plan to resolve your debt and it's working! Congratulations on your success so far and we're all looking forward to your brighter financial future! Additionally, don't forget that our world-class client services team is here for you any time you need assistance with your account, they can be reached by calling (800) 655-6303 or by logging onto your client dashboard at . Thank you for being a part of Freedom Debt Relief!
Oct. 23rd, 2018
Tasha WilliamsHudson Saint Paul, MN
I found Freedom Debt Relief through LendingTree.com. I knew my credit was bad already because I'd been referred to Lutheran Social Services by my credit union. Well, I went through the process with LSS and the amount that they wanted was almost double what Freedom wanted per month. I couldn't afford it and LSS was talking to me about removing things like cable TV, cell phones, etc. Freedom found a plan that worked with my income and while I have cut back cable anyway, I didn't have to do it. Plus, I already have my 1st settlement offer and it's only been 2 months - that's crazy! I plan to make extra payments so I can finish my plan early but I'm so grateful for their help. I would be in bankruptcy without them.
7 years ago
Reply from Freedom Debt Relief
Hello Tasha,
Thank you for your outstanding review. We are so happy to hear that our monthly deposit for your program works within your budget and now we can negotiate and resolve your accounts. Congratulations on your success so far and we are very excited to see you graduate debt free. We love to hear about your positive experience, keep up the outstanding work. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for your outstanding review. We are so happy to hear that our monthly deposit for your program works within your budget and now we can negotiate and resolve your accounts. Congratulations on your success so far and we are very excited to see you graduate debt free. We love to hear about your positive experience, keep up the outstanding work. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 20th, 2018
Teresa Pinellas Park, FL
I had always heard horror stories about using debt consolidation companies and thought that I would never use them. But I got backed into a corner over my head due to a family emergency that needed my funds. I signed up with Freedom and they have been wonderful, honest, and tailor the debt to what I can do. They have negotiated with my credit card companies and although I signed up about 4 months ago, I'm already seeing good results. Freedom is there to make my life easier, not worse. And on two occasions I couldn't pay them on time and they were able to work it out to take my payment on a day when I got paid. All it takes is communicating with them. They are always understanding and give good advice and help to get me through my struggles.
7 years ago
Reply from Freedom Debt Relief
Wow Teresa! This is outstanding! We love hearing your feedback and we are so glad you chose Freedom Debt Relief. We are here for you throughout your journey to becoming debt free and we will continue to demonstrate honesty and fantastic customer service. We are so excited to see you debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 12th, 2018
Lisa Arthur Port Saint Lucie, FL
I never thought life would lead me in this direction but here I was in a situation outside of my control. Freedom Debt Relief assumed 100% of my burdens and are stead fast in making sure I am in full agreement and understanding during this process. I have complete peace of mind knowing I made the right decision and it’s been less than a month and I have already seen their efforts take place in settlements with my creditors. This company is very professional and remain in contact at all times giving the reassurance you need to know that your not alone. I recommend their services to anyone who has had the unexpected happen where relief is key in moving forward in a positive direction, rebuilding your credit one step at a time!
7 years ago
Reply from Freedom Debt Relief
Lisa, we love your amazing review and feedback! Your words are very motivating for others to see so they can push forward and take that step to get help from us! We really appreciate your comments in regards to your debt relief program and look forward on you becoming debt free! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 11th, 2018
Jeremy Townzen Cape Girardeau, MO
Everything about the Freedom Debt Relief program has been exactly as we were led to expect from the outset. We've saved roughly 50% over our total original debts. Any time there have been questions or concerns about harassing contacts from creditors, FDR advisers have been there to walk us through them. Thanks to our having signed up for the optional legal protection, which I highly recommend, we've even had someone to go to bat for us when a few creditors have tried to take us to court, at no additional cost to us. FDR really has been a Godsend, as we were drowning in medical bills & credit card bills, & now three years later we're getting our lives back. I truly can't recommend FDR enough to anyone who should find themselves in a situation like ours.
7 years ago
Reply from Freedom Debt Relief
Jeremy, thank you for sharing your experience! Sharing your story will help those who are scared to take the first step to become debt free. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 6th, 2018
Dora Misquez Madera, CA
I, Dora Misquez was referred to Freedom Debt Relief by Linda D at Simple Path Financial but had also heard about Freedom on the radio. I was seeking to get a loan and when I didn't qualify Linda started telling my about Freedom and what they could do for me to help he get financial freedom. After I completed my application I was mailed a welcome booklet that explains everything you need to know to help you along on this adventure and important phone numbers you need to know for service and assistance. How they collect the payment and distribute the plan payments also about the client dashboard that you can log on to and see for yourself how thing are progressing. I'm very excited to see thing as they progress. I believe when they guarantee their services they provide to be true and correct. The customer service I received was exceptional. I think that if your truly serious about being debt free look to Freedom Debt Relief for help, I sure did. I have no regrets only I wish I would have known earlier. Thank you Freedom for all your hard work to making this possible for me.
7 years ago
Reply from Freedom Debt Relief
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
Aug. 17th, 2018
Marguerite Payne El Sobrante, CA
Three years ago I was in the midst of a terrible situation. My husband had passed away and left me with bills and I had to retire due to physical issues. I owed money and wasn't in a position to pay everything off. So I contacted Freedom Debt Relief. They were very understanding and helped me set up a schedule to pay off all my bills and to contact the credit card companies and work on my behalf to lower my balance. This was all made very easy and Freedom Debt Relief explained everything to me on a continuing basis. I am very happy to be out of debt and have some peace of mind. Thank you very much, FDR!!!!
7 years ago
Reply from Freedom Debt Relief
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
Aug. 17th, 2018
Ruby L Jenkins Tulsa, OK
I started with Freedom Debt in January 2016 based on a friend's recommendation! They have done a great job getting my credit card debts negotiated and paid off and making my monthly bill affordable so I can get out of debt quicker and slowly start building my debt back up. I moved to Tulsa in October 2015 and lost my job 4 days later, due to major layoff, so my world was turned upside down and rug pulled out from under me. Since I was single and had nobody to help me and had just rented a home and spent all my savings moving here, I struggled to pay the bills for 3 months, but it just got overwhelming and I am so glad I was directed to FDR!
7 years ago
Reply from Freedom Debt Relief
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
Aug. 17th, 2018
bobbie howard San Francisco, CA
"I couldn't have done it without you." i was drowning and saw no way to get relief. I applied for loans, but because I am a senior, unemployed, the traditional loan companies/banks refused me. Out of desperation I sought help on the internet. At first Freedom Debt Relief seemed too good to be true - but after several conversations with a representative, who was patient, kind, professional, and informative, I decided this was the way out of my debt problem.
I am so happy I did it. I sleep at night, rather than toss and turn, I have peace, rather than an aching feeling in my gut. I am grateful for the services and now only spend what is in my wallet. The payments are affordable and in another two years I will be debt free - and will stay that way.
7 years ago
Reply from Freedom Debt Relief
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
Aug. 17th, 2018
Nancy Moore Twin Lake, MI
When I first began my relationship with Freedom Debt Relief, I was very nervous. It was a big leap for me to trust someone else with my finances. But, it needed to be done and soon. I was seriously in debt way over my head and there seemed no way to conquer this mountain. Now, after just four months into the program, one debt has already been resolved, much to my surprise and utter delight. FDR continually encourages me not to look back but to look ahead to the coming months. As I faithfully build my dedicated bank account, they are quick to take on my creditors. One at a time each will be negotiated and paid off. I am more excited as each day passes. I am beginning to breathe much more freely and easily. I talk about their program all the time to anyone who will listen. I continually share their telephone number with any whom I know could use this service and encourage them to give FDR a call. They won't be disappointed.
THANK YOU, FDR!
7 years ago
Reply from Freedom Debt Relief
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
Jul. 17th, 2018
Mary Graham Melbourne, FL
Freedom Dept relief services have been excellent, I was not sure of what to expect since this is my first time ever in need of assistance. They reassured me of the of their expertise and how the process works, they informed me they will remain at my side every step of the way and they are. Step by step as they stated, they began negotiations and settled my cases. I feel relieved and I can breathe again, I was drowning in debt and I was attempting to preserve my credit record, but it was a losing battle and I was literally dying. Freedom Dept relief resurrected me from a sinking ship, they understood my dilemma and escorted me to solid ground.
7 years ago
Reply from Freedom Debt Relief
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
Jul. 17th, 2018
Amy B Baton Rouge, LA
We have had a great experience with FDR. After two divorces and paying for college, we were barely keeping up with minimum payments on several credit cards and could see no way to ever get out of debt with the high interest rates. Our credit score was good, but not great, because we didn't miss payments, but still couldn't get ahead of the debt. We finally called FDR and were skeptical at first that the program would work, but decided to try it. We set up a payment plan to put as much as we could afford into our dedicated account. It was hard at first because we had to quit paying the creditors and began receiving phone calls and a few threatening letters, but as time went on, this stopped. Our credit score dropped about 150 points at the beginning of the program, but we expected this to happen after researching the impact on line. Our first settlement was about 4 months after we enrolled and within 21 months, we had resolved 7 of our 8 accounts. Our credit score gradually improved over the course of the 21 months and my husband's score is now higher than it has ever been (he was on fewer accounts). It took another 7 months to resolve the final (largest) account, but 28 months after starting the program, we have now resolved over $80,000 in debt, have a higher credit score and much better financial position and can begin focusing on retirement. Completing the program has taught us how to manage our finances and we have a tremendous sense of accomplishment as well as peace of mind.
The one piece of advice I have is to call customer service rather than using the online feature for requests. Online requests usually receive a very generic answer, whereas calling gets you a more thorough answer to any question you may have. The online portal is much better than it was when we started the program 28 months ago and is very easy to use to keep track of your dedicated account and enrolled creditor accounts. It is good that FDR saw need for improvement of the portal and took steps to do that.
If you make your payments on time and follow the program exactly per the instructions you receive when you enroll, you can resolve your debt and see a brighter financial future!
7 years ago
Reply from Freedom Debt Relief
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
Jul. 1st, 2018
Dee Rogers
I've just started my journey with Freedom Debt Relief and so far all is good...no...all is great!! The assistance and support I've received so far has been inspiring and I truly see the light at the end of the tunnel -- I KNOW that I'll be debt free very soon and the feeling is amazing!! I spoke with other debt relief companies in the past but I couldn't accept their assistance because their policies were antiquated and unrealistic. FDR understands that I might want to continue using some of my credit and they gave me that option -- they also clearly explained the pros and cons associated with my decisions. They have been wonderful so far and I think we'll have an awesome and productive relationship!!
7 years ago
Reply from Freedom Debt Relief
Hello Dee,
Thank you very much for your positive review. We are so glad you chose us as your debt resolution option and we are proud to give you the peace of mind you deserve. The light at the end of the tunnel is absolutely coming and we are excited to see your accomplishments! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you very much for your positive review. We are so glad you chose us as your debt resolution option and we are proud to give you the peace of mind you deserve. The light at the end of the tunnel is absolutely coming and we are excited to see your accomplishments! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Oct. 25th, 2018
Melissa A. Fontenot Denham Springs, LA
My family and I are SO grateful to Freedom Debt Relief! We felt like we were drowing in debt and could not even afford a bankruptcy. So we considered debt relief and after exhaustive research and reading/hearing many horror stories from other consumers we decided to work with Freedom Debt Relief. From the moment of my first conversation with them to every question, worry, or concern I have had along the way they have been there and never make me feel uninformed or ignorant of my situation. Definitely get their law firm protection! It was worth the money when I was sued and the cost can be included in your fees payment.
I have never called and gotten an unfriendly or uninformed representative! That says a lot to me as a consumer who believes in customer service! I recommend FDR to everyone I know!
7 years ago
Reply from Freedom Debt Relief
We appreciate your outstanding review and look forward to continuing the great experience through graduation of your debt settlement program!
Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
May. 14th, 2018
Christine Maheux Holyoke, MA
So far I am completly satisfied. l am just starting the prosse so I haven't had a lot of time with the program but so far it has been a smooth prosses. I was very nervous at making this decision and very embarrassed that l got myself into all this debt but knew I had to do something. I was put at ease when speeking to the debt councler and felt it was right for me. I spoke to my financial advisor and checked with the better business bureau which said they were a good company and had a A+ rating just to make sure this was not a fraudulent company. I am so excited to see the prosses at work. I hope many more people make the leap to get out of debt with this company.
7 years ago
Reply from Freedom Debt Relief
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
Apr. 18th, 2018
Pamela Ramsey Drexel, NC
First settlement has now been established for one account, and they have notified the Credit Bureau of goods standings on my account. Freedom Debt is amazing, it is not a company you spend time in contacting, they send you emails and contact every step of the way. With this one account settlement, you can see they are hard at work to establish an ending for me as a customer in my best interest. Their performance surpasses my expectations. I am one of 1,000's as direct dedication to their promise, I am on my way to closure and solid financial stability, in my life. I am so glad I wrote down the number late one night as I was watching TV and gave this company a try. Thank you to all at Freedom Debt., you are a leader in the industry, and I am in better hands and a better place ever with you.
7 years ago
Reply from Freedom Debt Relief
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
Mar. 30th, 2018
Candace G Woodbridge, VA
I was drowning and overwhelmed due to financial stress. I found Freedom Debt and am very happy with the service they provide. The assistance they provided lifted a huge weight off my shoulders and to see that debt disappearing is a relief that can never be more thankful for. What would have taken me probably well over 5 or more years to recover from and Freedom Debt swooped in and was able to settle accounts and quickly pay off the debts. The customer service is superior they work with you from the time you enter the program to the very end. Their quick responses and notifications of settlement were exceptional. The feeling when you got notifications was pure joy in seeing progress. Their explanations of their service, their progress and next steps were very easy to understand and direct, it left you with no questions and you knew exactly what you needed to do.
7 years ago
Reply from Freedom Debt Relief
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
Mar. 30th, 2018
Thellis Brown Texas City, TX
What I have liked so far is the great communication from Freedom Debt Relief. I know they are working hard to get my credit card balances reduced because in 6 months time two of them have been resolved. There are also lawyers working for you to help in case of any legal matters that may arise. They also help to rebuild your credit. The people I have worked with are so helpful and explain any questions that I have. They are readily available so you do not have to wait to talk to a representative to make your decisions as worry free as they can. I feel they really care about helping you to accomplish resolving your debt problems.
7 years ago
Reply from Freedom Debt Relief
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
Mar. 9th, 2018
Bob Fort Worth, TX
Freedom Debt has been great throughout the entire process. Overall reductions have been in line with my expectations and aligned with the original goals set by FDR upon enrollment. FDR team has been responsive to inquiries and informative throughout the process. I would definitely recommend to anyone with high debts that is looking for a way to get out from under them. Key note here - and they will likely cover this upon enrollment. You MUST expect that your credit will take a hit in the first six months or so. However, from that point, you will start to see significant jumps as debts are paid off. My advice - if you are contemplating a purchase that will require credit inquiries in the next six months, do not start this program. However, if you can live with the dip in credit ratings, knowing they will sharply increase, I highly recommend it.
7 years ago
Reply from Freedom Debt Relief
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
Mar. 9th, 2018
latchmin Sawh Queens Village, NY
I was very distraught until I heard about you all in the radio. I made the call spoke to a wonderful young man named Mr Jacob E. after that I had a death in my family. Didn't answer any calls but he never gave up on me . Finally I spoke to him again he is the most awesome human on the planet . Cannot say enough about him apart from his professionalism he is very caring and understanding. He made my problems a thing off the past. He checks in periodically to see how things are. He's my hero when I was in the dark days of my debt. All the best to you Jacob I wasn't just another customer I am a friend he talks with respect and I know he values me greatly.
7 years ago
Reply from Freedom Debt Relief
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
Mar. 9th, 2018
Christina M Hutson Trenton, MO
I called them they got back with me the same day and they are sticking to there word of following up with me as promise. I had another debt relief and they took forever to call back and i been with them close to 6 months they only settled 1 client for me and that not saying much for them, Should of went through freedomdebtrelief. Thanks to them i feel better and im having alittle bit of fun but it will be another 3 half yrs to go and ill be debt free thats a pretty good feelings to have.
If your looking for someones help dont be shy just call they will get you settle properly. Best everyone.
7 years ago
Reply from Freedom Debt Relief
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
Mar. 1st, 2018
Samantha Fairbanks, AK
I was skeptical about going into a debt settlement program because I was scared of the unknown. FDR has worked diligently and fast for me. They have made every effort to make sure they’ve been present every step of the way keeping me in the loop through emails, making sure I take informative steps and are responsive when I have a question or concern. With the help of having access to my FDR client dashboard and financial account, I’m able to oversee my debt getting resolved and paid on. I made the decision to resolve my debt in November 2017. By January 2018, FDR made the first settlement offer and now this debt will be paid off by the end of this year! I couldn’t be more relieved since making the decision to work with FDR.
7 years ago
Reply from Freedom Debt Relief
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
Feb. 27th, 2018
Kristy Segobia Omaha, NE
Everyone that I have worked with have been amazing. So helpful and they make you feel safe in their hands. All I need to do is make sure I have the money in my bank so they can withdraw their agreed upon monies. It is that easy. Provide them with you credit information, sign some paperwork and you are on your way to being debt free. Honestly, I don't even give it a second thought. I know I am in good hands and do not worry about how my accounts are managed. They do it all. Thank you FDR for the amazing journey so far. I have only been in the program for a few months but I am very satisfied.
7 years ago
Reply from Freedom Debt Relief
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
Feb. 27th, 2018
Martha Batavia, OH
If you are in debt, do not worry or suffer in silence. The people at Freedom Debit Relief will walk and talk you through the rough patches of debt. They are a friendly, compatient, intelligent group of individuals that will take your debt, discuss your options, and if you are willing, talk with your creditors and help you settle your debt in, sometimes, over half the time it would take you to pay your debt off. I was in way over my head, and the associates at Freedom Debit Relief have, already in just one year, knocked my debt in half. One creditor will be completely paid off next month. They truely give you peace of mind, without going through bankruptcy.
7 years ago
Reply from Freedom Debt Relief
Thank you for complimenting our advocates, Martha. We aim to provide our clients with a world-class customer service experience each and every time. It is rewarding to know you are truly experiencing this in each interaction with client services. We also appreciate the strong recommendation of our program to fellow consumers. Thank you so much for taking out the time to share this amazingly positive review! We want to encourage you to keep up the excellent work on your part. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future!
Nov. 2nd, 2018
Kristy Saginaw, MI
Iv been fighting debit for years now. I seen a ad on Shark tank on TV about this. Figured why not give it a call and just see what they are talking about. The first phone call was great, I still remember her name, Brittney. She didn't pressure anything, was very helpful with information. I even talked to her multiple times. So you start up with the same person and you don't have to keep getting a new person. Once signed up everything was clear, set up accounts online, packet came in the mail. Had to fill out a couple things and e-mail them in. Iv been in the program for 6 months and Iv already settled 1 of my 3 I have enrolled. The first couple months where hard, no using credit cards, getting calls from the creditors. But in the long run I feel this program is helping me pay my debits off in 4 years rather than 40!!
7 years ago
Reply from Freedom Debt Relief
Congratulations, Kristy on taking the first step to becoming debt free! We wanted to check in with you and touch bases now that you've in our program for a few months. If you have any questions and/or concerns at this time, please do not hesitate to contact client services for immediate assistance. We are here to support you on this journey. Thank you for choosing Freedom Debt Relief!
Nov. 2nd, 2018
Antoinette Hodge Upper Marlboro, MD
My experience with FDR has been out of this world. I can't explain how they are helping me to reach my financial freedom. They are professional, they go above and beyond to assist you with any questions you may have. I can admit I was a little skeptical at first but they gave me a piece of mind and assured me that I was doing the right thing. I inquired about the program at the end of October, I was set up by the first week in November. I had my first settlement offer mid December and my settlement was about 60% less of the balance I enrolled in the program with. I would highly recommend FDR to anyone to assist with becoming debit free!!!!
7 years ago
Reply from Freedom Debt Relief
Thank you so much for leaving such an amazing review! We wanted to congratulate you on the tremendous amount of progress you've made since enrolling into our program. Congratulations! We encourage you to keep up the great work. As you progress through to graduation, please remember client services is here to support you along the way. Always feel free to reach out whenever you have a question and/or concern regarding your account. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future, Antoinette!
Nov. 3rd, 2018
Sandy
I came to Freedom Debt about $25,000 dollars in debt. I COULD not pull myself out of the whole. With their help - I am 2 years away from being completely debt free. It is worth it - but it was hard waiting between negotiations. My credit score did take a hit at first, a significant hit. I do have to say however, that with my debt being paid off that it now has started to improve. I am grateful. I don't plan on ever using credit cards again. Just not worth it - and I sure don't want to end up where I was before. I know better now! I am thankful for FDR - I have only 2 more years on the program.
7 years ago
Reply from Freedom Debt Relief
Hello Sandy,
We want to thank you very much for your feedback. We are so proud to have you enrolled in our debt resolution program so we can assist you in becoming debt free. Congratulations on your success thus far and we are confident you have a very bright future ahead of you. The light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We want to thank you very much for your feedback. We are so proud to have you enrolled in our debt resolution program so we can assist you in becoming debt free. Congratulations on your success thus far and we are confident you have a very bright future ahead of you. The light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Nov. 4th, 2018
Teresa Monroe Lutherville, MD
Since I have started with FDR it has been a pretty seamless process. Customer service reps are very helpful and resourceful. If you have questions they are there to answer quickly and promptly, and if you need to be made to feel at ease they can explain the process and bring you back to reality. The process so far for me has really worked, I have the funds auto deposited and so far I have had two accounts negotiated. It has also taught me that I can save money to purchase things with cash, giving me more buying power, it is also allowing me to save for a house while I pay off the credit debt over 3 years. So so far so good I feel like it works.
7 years ago
Reply from Freedom Debt Relief
It is extremely rewarding to know our processes are smooth and easy to follow. It is an even greater reward to know that our advocates in client services have been able to address all of your concerns and answer all of your questions. Now that you've been with us for some time, all we can say is congratulations! You are doing a phenomenal job progressing towards graduation and becoming debt free. As you continue on your journey, remember we are here to support you each step of the way. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future. Keep up the amazing work, Teresa!
Nov. 9th, 2018
Joselito Rodriguez Brooklyn, NY
Excellent with credit profile inquiries. FDR knew right away with graph display simplicity prognosis of what I credit owe, and what I would be saving in the future. FDR provides an excellent payment term schedule well fore told with no guess work.
I knew exactly when to start payments and when I would be completed. Also the most reasonable low monthly payment with no pressure. The draft payment structure arrangement gave me the motivation of getting off to a great viable debt relief start so I took the option and also made some accelerated payments from how sensible the payment calendar works. The new payment structure was the focus and drive I needed in enthusiasm to reach my debt relief goal. FDR is efficiently the most professional service.
7 years ago
Reply from Freedom Debt Relief
Hello Joselito,
Thank you very much for your wonderful review. We are so glad to have you a part of our debt resolution program because we have your best interest in mind! We are here for you through your graduation and we are happy to assist in every way we can. Congratulations on your success thus far, and we will continue to demonstrate outstanding results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you very much for your wonderful review. We are so glad to have you a part of our debt resolution program because we have your best interest in mind! We are here for you through your graduation and we are happy to assist in every way we can. Congratulations on your success thus far, and we will continue to demonstrate outstanding results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Nov. 8th, 2018
Myrtice Diane Parrish Richmond, VA
I have been very impressed by how fast Freedom Debt Relief program has been able to negotiate with the first ,of only many of my creditors .This is giving me more peace of mind ,of knowing I am making the right decision with choosing Freedom Debt Relief to help me get control of my finances once and for all ! The customer service is great .Everyone I speak to with any concerns about the program are always professional,polite and helpful with answering all my questions . Even though it is early in the program for me ,I can only see positive results for the future if I continue with Freedom Debt Relief!
7 years ago
Reply from Freedom Debt Relief
Congratulations on your success so far, Myrtice! We're excited to continue working with you and resolve your debt! Thank you for recognizing our wonderful client services team and please continue to reach out any time you have questions or need assistance with your account. Thank you for being a part of Freedom Debt Relief!
Nov. 16th, 2018
Dan Chadron, NE
OK,I was way over my head in dept from using credit cards for a lot of things I just had to have.It got so bad I had no money left after paying bills and I was actually in the red.I needed help of some kind.I found Freedom on computer and called them.I told them of my problem.They explaind everything in a very understandable manner.It was very quick and easy.They took control of my problems from then on.They contact me ever so often telling me how good I'm doing and if I need any help regarding my situation.They are very polite and friendly. I would gladely recommend them to anyone that needs help like me.Love em
7 years ago
Reply from Freedom Debt Relief
Congratulations on all of the progress you've made with us, Dan. You have done a fantastic job progressing through our program. Well done! We certainly appreciate the kind words and positive feedback you provided. It is rewarding to know the program was thoroughly explained to you before you decided to enroll with us. Thank you for sharing how you found our program simple to understand and follow. We also appreciate you sharing how much of a relief our service was able to provide to you regarding the outstanding debt. As you head toward becoming debt free, know that we are here to support your every step. Please continue to contact us in client services at (800)655-6303 or via email at whenever you have a question or concern regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Dec. 1st, 2018
Joseph Belan Uniontown, PA
Overwhelmed with stress and fear until I talked with a Freedom Advisor. Easy to understand, step by step process, no hidden fees or unexpected surprises, just a simple to follow plan to financial repair. The legal team that’s an additional option is key to worry free. All of my creditors have given me a difficult time until I followed the outline steps by Freedom. No more phone calls from creditors, and a monthly outline of my plan’s progress is available to me thru the Freedom App. This is the best formula provided by an organization with a proven record of satisfying clients and defending against creditors. Your first call to Freedom lays it all out and gives you a repayment plan that works with your current income. I truly think if you need debt relief advise and planning you should invest your time in contacting Freedom.
7 years ago
Reply from Freedom Debt Relief
Thank you for sharing, Joseph, that you found ease enrolling into our program. We're so glad to hear you say that our process is simple to understand and by following our process, you are progressing toward a debt-free future. Congratulations on the success you've had with us. It is rewarding to know from your initial contact with us, you immediately began to feel relief from the pressures of being in debt. Great job on using the client dashboard to stay informed about the details of your account. Please continue to reach out to us in client services anytime you have questions and/or concerns regarding your account. Thank you for choosing Freedom Debt Relief! You can do this, Joseph!
Dec. 1st, 2018
David McGuire Thousand Oaks, CA
I met Nathan, my FDR representative, when he road with me as an Uber customer. Our conversation was largely about my finances he suggested FDR and gave me his card. My wife and I met with him at his office. We discussed some options for dealing with our credit card debt. At first we were very fearful of the prosses as it requires a leap of faith to trust FDR with my credit card payments. Nathan was very helpful with every step of our journey . Now we are just over a year into the prosses and we are thrilled. We make one payment per month to FDR and they negotiate with and pay of the cards, useually reducing the debt by about 50%! We calculated it would take over 20 years to pay off our credit card debt making minimum payments. Now we are just 3 years away from being debt free. We can start enjoying our retierment travelling the world. Best Uber customer ever. Thanks Nathan.
7 years ago
Reply from Freedom Debt Relief
What a fun way to meet someone new! Thank you for sharing, David. We wanted to check in with you, now that you've been enrolled with us for some time. Congratulations on the tremendous amount of success you all have had since enrolling with us. You two are progressing along your graduation path quite nicely! Keep up the amazing work. As you continue on your debt-free journey, please continue to contact us in client services anytime there is a question or concern regarding your account. Keep in mind you have 24/7 access to review your account information by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!
Dec. 4th, 2018
paul Larsen Albuquerque, NM
I had resevations about this program at first (i.e. being told to stop paying creditors, your credit rating will tank,you may be threatened with law suites etc). However, I let the system work and eventually, within a few months, my first settlement was made saving me well over $3,000.00. I was eventuallyy approved a loan by a sister company of Freedom Debt which has expedited the negotiation process. It would have taken me well over 20 years to pay off all of my creditors but under the Freedom Debt Relief program, my debts will be paid within 3 years and a savings of several thousand dollars in interest. The hard part is trusting that this program works and I can assure you that with patience it does. The people at Freedom Debt have always treated me with respect, always answered my questions, and above all have beeen very professional. I would like to thank all of those individuals at Freedom Debt who have worked hard at resolving my debt issues. You have not only reduced my debt obligations but you have also reduced a tremendous amount of stress. Even though I have not "graduated" from this program, I can now see the "light at the end of the tunnel" and I know it will end in complete success. Again, this is a great program offered by a very professional and courtious group of individuals.
7 years ago
Reply from Freedom Debt Relief
We understand that adjusting to our process can be concerning in the beginning. You are wise to be skeptical about anything you're being introduced to. Great job sticking with it. Congratulations on successfully completing our program! We hope you are now enjoying your financial freedom. Did you know that we have a referral bonus program? Feel free to contact us in client services at (800)655-6303 for more details. Thank you for sharing you are no longer feeling the stresses of being buried under debt. One of our main goals is to ease the minds of our clients when it comes to their finances. Thank you for choosing Freedom Debt Relief to meet your financial goals! Again, congratulations!
Dec. 4th, 2018
Charles Fink Cadiz, KY
First, we should all take stock of what they are helping us with. This is not an instant fix. We find that Freedom Debt relief works with us to help get us out of debt without having to file bankruptcy. It took a while for our first settlement but the system works as long as you keep monthly deposits which help negotiators have leverage to help settle or make payments on your debt. We happen to owe a lot and we are thankful for the help they are giving us. If you follow what they ask you to do then the stress level goes down, doesn't go away but does go down. We are looking forward to being debt free within a reasonable amount of time. Thank you Freedom Debt Relief.
7 years ago
Reply from Freedom Debt Relief
Thank you so much, Charles for sharing this amazing review! We could not agree with you more. It does take time and some patience from our clients to resolve the outstanding debt enrolled into our program. However, just as you said, if you commit yourself to the process, you will eventually see the results! Congratulations on the success you've had with us. As you continue toward a debt-free future, know we are here to support the journey. Please continue to reach out to us in client services anytime you have a question and/or concern regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Dec. 5th, 2018
PAMELA ZIOLA Sylmar, CA
At first, I was skeptical that this would really work. I did everything I was told to do, even down to changing my address and phone number to Freedom Debt Relief's so that I would not be bothered by debt collectors...and I have not been bothered at all. I knew that this would take a little time to see results because I needed to build-up my deposit account so that FDR would have funds to work with...I signed up in April 2017 and in Oct. 2017 the first settlement came through...then in Nov. 2017 the second settlement came through and this month the third settlement came through. To date FDR has been able to cut $ 12,505.70 down to $5,778.75. That is a reduction of 54 % !!! This has been totally amazing and has taken a lot of stress out of my life. Thank-you to Freedom Debt Relief and the wonderful people working for you.
7 years ago
Reply from Freedom Debt Relief
You have every right to be skeptical about anything you're being introduced to, Pamela. Great job hanging in there! You are doing a fantastic job progressing along your graduation path. Well done! As you continue on your debt-free journey, please know that we are here to support you all of the way. Feel free to contact us in client services at (800)655-6303 or via email at with any questions about your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Dec. 6th, 2018
Jason Cleveland, OH
Freedom debt relief has been helpful through my debts it’s an alternative to bankruptcy! I had about 30000 in debt ! Keep your payments up and after about 3 months they will put you through their loan program which will pay the debts off for a reduced amount. The only thing what ever you save is considered income so that first year the creditors are supposed to send you a 1099 to pay tax on . They keep you informed through the process. You pay like 13 a month they offer legal protection for lawsuits. Discover filed against me in court they handled it , you must do your part and notifiy them of any lawsuits. The loan is about 25 apr what they save you is as if you payed every thing off interest free in the end . Overall it’s worth it! Thanks Freedom
7 years ago
Reply from Freedom Debt Relief
We do consider our program as an alternative option to filing bankruptcy. Thank you so much, Jason for recognizing this. We also appreciate the positive experiences you shared. In some cases clients may be required to pay taxes on their forgiven debt, but it is possible to avoid declaring the forgiven debt if a person meets the IRS's definition of liabilities exceeding assets at the time of settlement. Also, although it is true that some creditors are more aggressive than others, not all of our clients experience this. We've been negotiating with hundreds of creditors for over 15 years, so we have a sense of how aggressive they may or may not be based on this experience. We can share that insight with clients during the initial debt evaluation and put plans in place to prepare if threats of legal action hope you are enjoying your financial freedom! Thank you for choosing Freedom Debt Relief to meet your financial goals.
Dec. 11th, 2018
Elizabeth Patterson Conroe, TX
I was a little nervous and anxious since I wasn't really sure how it was all going to work, but they have answered all my questions. They have explained in very much detail how everything was going to happen. It has all been really easy. They always contact me via email to let me know how things are going and everything. I'm real comfortable with them, especially since they're handling my account very well. When they get a settlement they will text me or email me to let me know so that I can look at it in the portal. They are very knowledgeable and good at what they're doing. I'm glad I made the decision to go with them because I'll be out of my debt sooner than what I probably could've done on my own.
8 years ago
Reply from Freedom Debt Relief
We can understand your hesitation, Elizabeth. That's why we work really hard to make sure every client has a full understanding of how our program works before getting started with us. It's rewarding to hear you say that all of your questions were answered to your satisfaction. We also appreciate you expressing your appreciation in our communication efforts. Thank you! We've worked hard over the past year or so to improve how we communicate with our clients. It sounds like you have a great understanding about your account. However, if any questions ever come up, please do not hesitate to reach out to us. We're here 7 days a week to support your journey! Thank you for being the best part of Freedom Debt Relief.
Jan. 7th, 2019
Christine I George Manvel, TX
They explain the program to you and they make sure that it is something that fit with my situation so that I would benefit from it. They stayed in contact with me very closely to make sure that I was succeeding at the program. The customer service people were good. If someone couldn't understand what I needed or if they couldn't answer my question, they would always find someone that could. As for the updates they used whatever I asked them to use, which was text messages and emails. I also told them they could call me, but I specified which phones they could use. I thought it was god sent. It was the best decision I could've made at the time.
8 years ago
Reply from Freedom Debt Relief
Thank you so much for the many compliments, Christine. Congratulations on successfully completing our program! You did such a great job remaining committed to our process that you were able to graduate much sooner than anticipated. Wonderful work! Please know that we are still here to answer any remaining questions or concerns you have. Did you know that we offer a referral bonus? Feel free to contact us in client services at (800)655-6303 for more details. Thank you for being the best part of Freedom Debt Relief!
Jan. 7th, 2019
Juan Martinez Edinburg, TX
I wasn't making any headway on paying my bills. I mean I was paying things, but I was just paying off the interest rather than the principal debt. It was like my wheels were spinning but I wasn't going anywhere. They've been easy to work with. They have accommodated everything I've asked for. If I needed to increase or decrease the payments they would do it. No matter what I asked, they always worked with me and always responded very quickly and took care of my needs right away. Of course, that was as long as I called during their regular business hours. They also updated me through emails, though I could get any information I needed from the client dashboard. They have taken a weight off my shoulders completely.
8 years ago
Reply from Freedom Debt Relief
Thank you for your honest feedback, Juan. Many of our clients face similar situations to the one you shared with us. We are so thankful in knowing that our service has provided you with so many benefits. The greatest reward is hearing how accommodating we've been to your requests. We try our best to meet the needs of our clients while keeping them on track for graduation. Please, let us know we can continue to support your journey by continuing to contact us in client services with any questions about your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Jan. 9th, 2019
Irma Trevino Austin, TX
I found it on the internet and since it had a lot of good reviews I decided to call and speak to someone. They explained everything in simple terms and answered my questions. They told me to think about it before actually going through with them to make sure I was ok. No one has ever done that before, you know, telling you you should take your time and think about things. I was very impressed by that. They have always been willing to discuss what's going on with my accounts and summarize what happens. I get updates from them in emails and have received a couple of texts as well. They have been very friendly and always answer my questions. I think I made a good choice.
8 years ago
Reply from Freedom Debt Relief
We greatly appreciate your honest response, Irma. We are very glad to explain our program very thoroughly and we will continue to provide you with outstanding customer service. We want the best for you at Freedom Debt Relief and we are very confident you will see fantastic results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 10th, 2019
David Thomas Scottsdale, AZ
I got it because I couldn't keep up with my bills. They were always courteous and speak to me as if we were in a personal call. When I call they always have my account information quickly and are very knowledgeable. I enjoy their professionalism and their concern about me. They are quick in answering questions and handled everything, even the fact that my creditors kept calling me. They walked me through how to handle them. I feel much better. I received emails from them with very detailed information of the companies I owed money to, as well as the settlement that they are working on. All I had to do was respond with a yes and they would handle things as needed. They were up to date with my needs and I know everything that concerns me and my account. I feel good about this decision. It has been a load off my shoulders knowing that someone out there is helping me get through this process.
8 years ago
Reply from Freedom Debt Relief
Hello David,
Thank you for your wonderful review. We care about you at Freedom Debt Relief and we will continue to support you through graduation. We will continue to update you with any new information on your account and we are confident you will continue to see exemplary results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for your wonderful review. We care about you at Freedom Debt Relief and we will continue to support you through graduation. We will continue to update you with any new information on your account and we are confident you will continue to see exemplary results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 10th, 2019
Jeremy Benson Peoria, AZ
I was at the point where my credit card debt was getting higher and higher and I couldn't get anywhere with my income since I was retiring. I needed a way out without filing for bankruptcy since that would only make it worst. They have been helpful in solving any problem that comes up. I can call them anytime I have any questions or just to ask how things are going. We can also check if we need to approve something. They also always get a hold of you whenever a settlement is about to happen to get your okay. I've been having trouble getting in on their website. Freedom Debt has just taken the pressure and stress of paying bills away. Things are getting paid off and as long as I don't take out credit cards left and right I'll be fine. I believe I made a good decision. In the end I'll be better off and I'll have everything more or less under control with my money.
8 years ago
Reply from Freedom Debt Relief
Thank you for sharing your positive experience with us, Jeremy! We're thrilled to hear that our program has helped you put your debt behind you without having to file Bankruptcy. We're happy to know that you're getting the help you deserve and we're excited about your brighter financial future. Please continue to contact us when you have questions regarding your account, simply call (800) 655-6303 or log onto your client dashboard at . Thank you for choosing Freedom Debt Relief!
Jan. 10th, 2019
Dawn Jatczak Las Vegas, NV
They are helpful. If I have any questions all I have to do is pick up the phone and call them. Actually, the first person I ever called took care of me and was more than happy to answer all of my questions. Even though she didn't have all the answers, she passed me on to a different section that could answer me. Even now after I signed up she's still there for me and has helped me with everything. They update me on what's going on through emails and have been reliable so far. It has been a little over a year since I got them and I feel I made a good decision. They've taken care of all but one of my bills.
8 years ago
Reply from Freedom Debt Relief
Thank you, Dawn, for your excellent review. We support you at Freedom Debt Relief and we are happy to answer any questions or concerns you have. Our highly skilled team of client advocates are also glad to inform you with any new information on your account. Congratulations on your success so far, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 7th, 2019
Angel Magdaleno Las Vegas, NV
I was really stretching myself financially with my bills and credit cards. Every time I call them I've had my questions answered and they also give me advice on what to do. I'm always getting updated through emails and calls about the progress they are doing. I was also told I can check their website to see the status of my account. I'm pretty much always aware of what's going on. Now I just have the monthly payment that goes to my account, my two credit cards. It's all working well and I'm excited about it. I was able to get a lot of stress out of my mind, now I don't have to worry about having debts for 5 or 8 years. I think I made the right decision.
8 years ago
Reply from Freedom Debt Relief
We're excited to see your success, Angel! We firmly believe that you made the right decision to partner with us and we'll always keep you informed of your progress. Please continue to contact us when you have questions or concerns, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Jan. 10th, 2019
