Freedom Debt Relief
9.9
Overall Score
Verified Customer
Review Source
Linda
I've had a great experience with customer service. Every time I've called, I've received quick feedback and assistance, often within a day. Recently, when my mother-in-law's washing machine broke, they promptly sent someone out to handle the issue, and everything was resolved efficiently. Overall, I'm very satisfied with the service!
7 months ago
Reply from Freedom Debt Relief
Linda We are a debt relief company. Thank you for the review.
Aug. 19th, 2025
Verified Customer
Review Source
Scott
I had a great experience with Freedom Debt Relief. Their representatives were helpful in explaining the steps of my case, and when I faced financial issues again, I naturally turned to them for assistance. I received excellent service once before, and I’m very happy with my decision to reach out to them again.
7 months ago
Reply from Freedom Debt Relief
Scott, We appreciate you taking the time to leave us a review! We take pride in making sure our clients are supported throughout the process. We’ll always be right by your side.
Thank you for being a valued client of Freedom Debt Relief!
Thank you for being a valued client of Freedom Debt Relief!
Aug. 19th, 2025
Verified Customer
Review Source
Anonymous
I had a positive experience with their customer service; they quickly responded and sent out competent technicians when I had issues. Initially, my dryer was fixed, but the technician missed checking if it was drying properly. I called again, and they promptly sent someone else to address the issue. Overall, they handled my concerns efficiently.
7 months ago
Reply from Freedom Debt Relief
We appreciate you taking the time to leave us a review!
Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief. Please call us at 800-655-6303 if you need any further assistance.
Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief. Please call us at 800-655-6303 if you need any further assistance.
Aug. 19th, 2025
Verified Customer
Review Source
Rena
I've had a long-term positive experience with Choice after switching from Home Shield due to poor service. They were always responsive to my questions and resolved my issues effectively. I appreciate their support, especially during my financing difficulties. I highly recommend them to others!
7 months ago
Reply from Freedom Debt Relief
Thank you, for taking the time to leave us a review! We’re elated to be able to assist you along your debt-free journey. Our team takes pride in providing world-class customer service to our clients, and we're thrilled to know your experience reflected that. We look forward to your brighter financial future!
Thank you for being a valued client of Freedom Debt Relief!
Thank you for being a valued client of Freedom Debt Relief!
Aug. 22nd, 2025
Verified Customer
Review Source
Craig Richardson
Freedom Debt Relief is an outstanding company to help you resolve your financial debt. They are very professional and courteous. They are well versed and knowledgable of your needs and the industry. I would recommend to anyone that needs this type of service as They Are The Best !
8 months ago
Reply from Freedom Debt Relief
Hi Craig Richardson,
We are thrilled to hear about your experience! Our team takes pride in providing world-class customer service to our clients. Your kind words about our professionalism and knowledge mean the world to us, and we’re honored to be part of your journey toward financial freedom.
Thank you for being a valued client of Freedom Debt Relief!
We are thrilled to hear about your experience! Our team takes pride in providing world-class customer service to our clients. Your kind words about our professionalism and knowledge mean the world to us, and we’re honored to be part of your journey toward financial freedom.
Thank you for being a valued client of Freedom Debt Relief!
Jul. 16th, 2025
Review Source
Anna Chester
They have done a great job so far, but it is only the start, but i know they will do well for me.
18 hours ago
Review Source
Brian Fish
It's a awesome experience where u don't have to deal with debt collectors directly!
3 days ago
Verified Customer
Review Source
Kristofer
They helped resolved my debt and still working on other accounts
2 weeks ago
Reply from Freedom Debt Relief
Hi Kristofer,
Thank you for sharing your experience! We’re glad to hear that we’ve been able to help resolve some of your debt and that we’re continuing to work on your other accounts. Supporting you through the entire process is our goal, and we’re happy to be part of your journey.
Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com
Thank you for sharing your experience! We’re glad to hear that we’ve been able to help resolve some of your debt and that we’re continuing to work on your other accounts. Supporting you through the entire process is our goal, and we’re happy to be part of your journey.
Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com
Mar. 17th, 2026
Verified Customer
Review Source
Ronald
not enough information on when you complete payments to a creditor.
2 weeks ago
Reply from Freedom Debt Relief
Hi Ronald,
Thank you for your feedback. We understand how important it is to have clear information regarding your payments to creditors. Our team is happy to provide detailed updates and clarify any questions you may have about your account status or payment timelines.
Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com
Thank you for your feedback. We understand how important it is to have clear information regarding your payments to creditors. Our team is happy to provide detailed updates and clarify any questions you may have about your account status or payment timelines.
Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com
Mar. 17th, 2026
Verified Customer
Review Source
Jeanie Thomas
I like that I make them 1 payment a month and they take care of rest.
2 weeks ago
Reply from Freedom Debt Relief
Hi Jeanie,
Thank you for sharing your experience! We’re glad to hear that the one-payment-per-month setup has been convenient for you and that our team has been able to handle the rest. Making the process simpler and less stressful for our clients is exactly what we aim for.
Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com
Thank you for sharing your experience! We’re glad to hear that the one-payment-per-month setup has been convenient for you and that our team has been able to handle the rest. Making the process simpler and less stressful for our clients is exactly what we aim for.
Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com
Mar. 17th, 2026
Verified Customer
Review Source
Mohammad
Freedom Debt Relief is best company, I'm happy with their services.
2 weeks ago
Reply from Freedom Debt Relief
Hi Mohammad,
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our services and appreciate you calling us the best—that truly means a lot to our team. We’re grateful to be part of your journey and look forward to continuing to support you.
Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our services and appreciate you calling us the best—that truly means a lot to our team. We’re grateful to be part of your journey and look forward to continuing to support you.
Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com
Mar. 17th, 2026
Verified Customer
Review Source
Gina Cerenio
Hi this is Gina ,with my experience with fdr is good service is great
3 weeks ago
Reply from Freedom Debt Relief
Hi Gina,
Thank you for sharing your experience! We're so glad to hear that you received great service and had a positive experience with our team. Your feedback means a lot to us.
We truly appreciate you taking the time to share your thoughts.
Thank you for sharing your experience! We're so glad to hear that you received great service and had a positive experience with our team. Your feedback means a lot to us.
We truly appreciate you taking the time to share your thoughts.
Mar. 11th, 2026
Verified Customer
Review Source
Harry Brown
To get help with my debt problems. Thanks for your help and support.
3 weeks ago
Reply from Freedom Debt Relief
Hi Harry,
Thank you for sharing your feedback. We're glad to be able to help you work through your debt challenges, and we truly appreciate your kind words about the support you’ve received from our team. It means a lot to us to be part of your journey toward financial stability.
Please call us at 800-655-6303 if you need any further assistance.
Thank you for sharing your feedback. We're glad to be able to help you work through your debt challenges, and we truly appreciate your kind words about the support you’ve received from our team. It means a lot to us to be part of your journey toward financial stability.
Please call us at 800-655-6303 if you need any further assistance.
Mar. 11th, 2026
Verified Customer
Review Source
Connie Hedrick
I love Freedom Debt Relief and I am a year away from freedom!
3 weeks ago
Reply from Freedom Debt Relief
Hi Connie,
Thank you so much for sharing your excitement! We love hearing that you’re only a year away from reaching your goal of becoming debt-free. That’s a huge milestone, and we’re honored to be part of your journey toward financial freedom.
Keep up the great progress, and thank you for trusting us to help along the way! Please call us at 800-655-6303 if you need any further assistance.
Thank you so much for sharing your excitement! We love hearing that you’re only a year away from reaching your goal of becoming debt-free. That’s a huge milestone, and we’re honored to be part of your journey toward financial freedom.
Keep up the great progress, and thank you for trusting us to help along the way! Please call us at 800-655-6303 if you need any further assistance.
Mar. 11th, 2026
Verified Customer
Review Source
Angela Hobbs
It’s easy to use. I have it deducted and don’t think about it
3 weeks ago
Reply from Freedom Debt Relief
Hi Angela,
Thank you for sharing your experience! We're glad to hear the process has been easy and convenient for you, and that the automatic deductions help make things simple so you don’t have to worry about it.
We appreciate you taking the time to leave your feedback. Please call us at 800-655-6303 if you need any further assistance.
Thank you for sharing your experience! We're glad to hear the process has been easy and convenient for you, and that the automatic deductions help make things simple so you don’t have to worry about it.
We appreciate you taking the time to leave your feedback. Please call us at 800-655-6303 if you need any further assistance.
Mar. 11th, 2026
Verified Customer
Review Source
Barbara Materioli
Very helpful and nice people thank you. Can I add another bill on my account
3 weeks ago
Reply from Freedom Debt Relief
Hi Barbara,
Thank you for your kind words! We're so glad to hear that you had a helpful experience with our team. We truly appreciate you taking the time to share your feedback.
Regarding adding another bill to your account, we’d be happy to help review the options with you and see what can be done. Please give us a call so we can assist you directly.
Please call us at 800-655-6303 if you need any further assistance.
Thank you for your kind words! We're so glad to hear that you had a helpful experience with our team. We truly appreciate you taking the time to share your feedback.
Regarding adding another bill to your account, we’d be happy to help review the options with you and see what can be done. Please give us a call so we can assist you directly.
Please call us at 800-655-6303 if you need any further assistance.
Mar. 11th, 2026
Verified Customer
Review Source
Bill Pollard
Great people to work with . Have always been friendly and very helpful.
3 weeks ago
Reply from Freedom Debt Relief
Hi Bill,
Thank you so much for your kind words! We're glad to hear that you've had a positive experience with our team and that you've found everyone to be friendly and helpful. We truly appreciate you taking the time to share your feedback and are grateful to have you with us.
Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you so much for your kind words! We're glad to hear that you've had a positive experience with our team and that you've found everyone to be friendly and helpful. We truly appreciate you taking the time to share your feedback and are grateful to have you with us.
Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Mar. 17th, 2026
Verified Customer
Review Source
Kristin
They fixed my credit and helped me back to financial freedom. Highly recommend
3 weeks ago
Reply from Freedom Debt Relief
Hi Kristin,
Thank you for your kind words! We’re thrilled to hear that the program has helped improve your credit and guide you back to financial freedom. Knowing that you’d recommend us means a lot, and we’re grateful to have been able to support you on this journey.
Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Thank you for your kind words! We’re thrilled to hear that the program has helped improve your credit and guide you back to financial freedom. Knowing that you’d recommend us means a lot, and we’re grateful to have been able to support you on this journey.
Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Mar. 6th, 2026
Verified Customer
Review Source
Teresa
I admit, I was initially skeptical, but I am very happy with the progress.
3 weeks ago
Reply from Freedom Debt Relief
Hi Teresa,
Thank you for sharing your honest feedback! It’s completely understandable to feel skeptical at first, and we’re so glad to hear that the progress you’ve seen has helped build your confidence in the program. Watching those results come together can make a big difference, and we’re happy to be part of your journey toward financial freedom.
Thank you for choosing Freedom Debt Relief!
Thank you for sharing your honest feedback! It’s completely understandable to feel skeptical at first, and we’re so glad to hear that the progress you’ve seen has helped build your confidence in the program. Watching those results come together can make a big difference, and we’re happy to be part of your journey toward financial freedom.
Thank you for choosing Freedom Debt Relief!
Mar. 6th, 2026
Verified Customer
Review Source
Deborah
I had mixed feelings about my experience. While communication could improve to keep me informed, the team was friendly and instilled confidence in me regarding my debt situation. Chris was particularly helpful, guiding me through a difficult decision and reassuring me that things would get better with time. Overall, I appreciate the support I received.
9 months ago
Reply from Freedom Debt Relief
Hello Deborah,
Thank you for your honest feedback. We’re glad Chris and the team were able to provide support and reassurance during a challenging time. We also appreciate your input about communication and will work to improve how we keep you informed. Please don’t hesitate to reach out if you need anything. Thank you for choosing Freedom Debt Relief.
Thank you for your honest feedback. We’re glad Chris and the team were able to provide support and reassurance during a challenging time. We also appreciate your input about communication and will work to improve how we keep you informed. Please don’t hesitate to reach out if you need anything. Thank you for choosing Freedom Debt Relief.
Jun. 23rd, 2025
Verified Customer
Review Source
Jam
I've generally had a positive experience when reaching out for information, which is reassuring. However, I'm feeling uneasy about some ongoing issues with certain parties. They mentioned potential legal actions, and I’m concerned about the lack of communication regarding settlements. It's a frustrating situation, but I hope it gets resolved soon.
11 months ago
Reply from Freedom Debt Relief
Jam, thank you for sharing your experience—we truly appreciate your honesty. We’re glad to hear that your overall interactions have been positive, but we understand how stressful and frustrating it can be when communication falls short, especially when legal concerns are involved. Please know that your peace of mind is important to us, and we want to ensure you feel supported every step of the way. We encourage you to reach out directly to our customer service team so we can look into your specific situation and provide clarity on the next steps. We're here to help you through this.
Apr. 21st, 2025
Verified Customer
Review Source
Coral
I've had a great experience with customer support. They're very receptive to questions and incredibly helpful, always explaining what needs to be done regarding my business. I've encountered no bad experiences; they've effectively handled every issue I've faced. Overall, I feel really good about their service and appreciate the assistance they've provided.
11 months ago
Reply from Freedom Debt Relief
Thank you so much for your kind words, Coral! We're thrilled to hear that you've had such a positive experience with our customer support team. It means a lot to us that you've felt heard and supported throughout your journey. We're here for you every step of the way and appreciate the trust you’ve placed in us. Please don’t hesitate to reach out anytime—we’re always happy to help!
Apr. 21st, 2025
Verified Customer
Review Source
Lorraine Wilson USA
11 months ago
Reply from Freedom Debt Relief
Thank you for sharing your experience, Lorraine! We're so glad to hear that our team has already made progress in just a few months and that you're feeling comfortable and confident in the process. Clear communication and early results are key, and it's great to know we've delivered on both for you. We truly appreciate your recommendation and are excited to continue supporting you on your journey toward financial freedom.
Apr. 10th, 2025
Verified Customer
Review Source
Gary
Has been a very seamless process. I am kept up to date on settlements and accounts in negotiation.
1 month ago
Reply from Freedom Debt Relief
Thank you for sharing your experience, Gary! We’re glad to hear the process has been seamless for you and that you feel well informed about your settlements and accounts in negotiation. Keeping our clients updated every step of the way is very important to us. We appreciate your trust and look forward to continuing to support you.
Thank you for choosing FDR and if you have any questions please call 800-655-6303
Thank you for choosing FDR and if you have any questions please call 800-655-6303
Feb. 17th, 2026
Verified Customer
Review Source
Joann
People were understanding and very helpful.. explaining their company and how they could help..
1 month ago
Reply from Freedom Debt Relief
Thank you for your kind words, Joann! We’re thrilled to hear that our team was understanding and helpful in explaining how we could assist you. Providing clear guidance and support is very important to us, and we’re glad it made a positive difference for you.
Thank you for choosing FDR and if you have any questions please call 800-655-6303
Thank you for choosing FDR and if you have any questions please call 800-655-6303
Feb. 17th, 2026
Verified Customer
Review Source
Judith
They have been amazing in handling my situation
Impeccable integrity they work hard to help you.
1 month ago
Reply from Freedom Debt Relief
Thank you for sharing your experience, Judith! We’re so glad to hear that our team has been able to handle your situation with care and integrity. Helping our clients achieve relief from debt is our top priority, and we’re thrilled that our efforts have made a positive impact for you.
Thank you for choosing FDR and if you have any questions please call 800-655-6303
Thank you for choosing FDR and if you have any questions please call 800-655-6303
Feb. 17th, 2026
Verified Customer
Review Source
Helen Taylor
My Sister was a customer and suggested freedom debt because she went threw the program.
1 month ago
Reply from Freedom Debt Relief
Thank you for sharing your experience, Helen! We’re glad to hear that your sister recommended FDR and that you chose to trust us with your debt relief journey. It’s wonderful to have the opportunity to support you, and we’re committed to helping you achieve financial freedom.
Thank you for choosing FDR and if you have any questions please call 800-655-6303
Thank you for choosing FDR and if you have any questions please call 800-655-6303
Feb. 17th, 2026
Verified Customer
Review Source
Gwendolyn Murphy
Don’t be overwhelmed with credit card debt contact FREEDOM DEBT RELIEF TODAY. I am glad I did.
1 month ago
Reply from Freedom Debt Relief
Thank you for sharing your experience, Gwendolyn! We’re glad to hear that you reached out to FDR and found relief from your credit card debt. It’s wonderful to know that the program has made a positive difference for you, and we’re proud to support you on your journey to financial freedom.
Thank you for choosing FDR and if you have any questions please call 800-655-6303
Thank you for choosing FDR and if you have any questions please call 800-655-6303
Feb. 17th, 2026
Verified Customer
Review Source
Gerald Dixon
Freedom Debt Relief has been nothing but a Win Win situation I was in before starting Program
1 month ago
Reply from Freedom Debt Relief
Thank you for sharing your experience, Gerald! We’re glad to hear that FDR has made a positive difference and turned your situation into a “win-win.” It’s wonderful to know that our program is helping you make progress toward becoming debt-free.
Thank you for choosing FDR and if you have any questions please call 800-655-6303
Thank you for choosing FDR and if you have any questions please call 800-655-6303
Feb. 17th, 2026
Verified Customer
Review Source
Jim
My finances were in disarray and I had a couple of options and I thought maybe going through a company or organization like Freedom Debt Relief would be the best. There were three or four of these kind of companies and I chose Freedom Debt Relief and I wasn't disappointed. Every time I called about any problem, they were on it. They gave it attention and they were efficient. I didn't have to wait long to have anything resolved or get an answer. The only thing I would say is it does take a little longer than I would like for them to finalize. Like, I have finished my program, I have finished everything, and it seems like it's going to take about 40 days for them to complete all of their paperwork or transactions on their end. I thought it might be, say, within 10 days or so, but it looks like it's going to be within 30 or 40 days. That's the only regret I have. I'm just anxious to to get everything behind me rather than waiting to get a certificate from them in like 40 days or so.
2 years ago
Reply from Freedom Debt Relief
Hi Jim, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Sep. 22nd, 2023
Verified Customer
Review Source
Susan Santa Maria, CA
Great company to work with. I was drowning in debt and didn't see a way out. I took out a lot of high interest loans/credit cards so was really in need of help. Have been with Freedom Debt Relief for about 5 years and it has really paid off greatly! My credit score has increased by over 200 and is continuing to go up. I am close to being debt free and have learned to stay away from high interest loans and credit cards. A huge learning experience! Most of my debts were cut in half and no more continuing interest. Very easy to talk to and questions were answered quickly. So thankful for this company and would highly recommend it to anyone who is drowning in debt.
2 years ago
Reply from Freedom Debt Relief
Reading your story made our morning, Susan! Thank you so much for staying committed to your program, we know it is not always easy but you did it! We're so grateful you chose us and we wish you nothing but continued success.
Jul. 14th, 2023
Verified Customer
Review Source
Yesenia Phoenix, AZ
I was like stuck in a position where I didn't know what else to do amd all these debt were accumulating. I was pregnant with my twin boys and my husband was the only one working, but he was barely working because he was constantly taking me to the doctor's office, so everything was piling up. We looked it up online and Freedom Debt was the first one we saw. We did some investigation and we can called you guys and the representative was really nice and gave us some information about who Freedom Debt Relief is and why we should join. Thank you so much for helping us out. Not just me but my whole family - getting out of this hole that we've dug ourselves in. You guys were able to extend us a hand and get us out of that debt and we finally feel free, so thank you so much for all your guys's help and support.
You guys have great customer service. Really great representatives who are very compassionate, show empathy, and they're really genuinely nice. I would receive text messages saying 'Hey you have something pending or setteling or that's about to be settled'. So that's something that I really appreciate.
3 years ago
Reply from Freedom Debt Relief
Yesenia, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Jun. 7th, 2022
Verified Customer
Review Source
Ipanema Ordonez Fountain Valley, CA
For someone who didn't believe in credit and was directed into asking for it, I believe that Freedom Debt Relief is someone who understands that credit can not be forced into a person by deceitful ways or means. Freedom Debt Relief understands those, like me who prefer to spend it if you have it. In other words, help you to get your peace of mind back, by doing what is right. They lead you to the deliverance from deceitful ways. At least, this was my case. I am giving back, what I never asked for since the beginning. Thank you Freedom Debt Relief for understanding the ways of deception people like me go through. Although the credit system can be good. It can also be offered to those who are not forced to get it, and who willingly seek for it, based on their understanding about rates, time frame (to pay back) length of loan, etc, etc.
3 years ago
Reply from Freedom Debt Relief
It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
May. 6th, 2022
Verified Customer
Review Source
Jessica Aronson
I rate FDR 5 because of the Professionalism and compassion the staff of the whole Whole program has for the the clients is very amazing, they understand,they don't judge as to why your calling , all they want to know is How they can Help Us And we help ourselves as well They don't judge about why we are calling They are just Happy That they can Help us if we give them a chance to prove what they are working with and they go over everything with you,they make you feel very safe , comfortable,and not want you to take yourself out of life permanently,The representative I spoke with for the first time cried with me cus I explained My Diagnosis of Mentally ill and I wanted to end my life I was close and she told me everything is going to be ok,and it's in there hands now and they will take care of everything and then I was proven that to be true! Thank You
3 years ago
Reply from Freedom Debt Relief
Jessica thank you for taking the time to review your experience with us! Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom!. We look forward to you achieving your goals of becoming debt-free. Thank you for choosing Freedom Debt Relief.
Apr. 20th, 2022
Verified Customer
Review Source
Stephanie Schultz Las Vegas, NV
Enrolling with Freedom Debt Relief was the best course of action I've done after coming to terms that I was way over my head with debt. From my own personal experience Freedom Debt Relief associates have been nothing more than kind and reassuring in my journey to get out of debt. With their helpful associates and helpful articles/videos I've ceased worrying and continue to pay into my account to help speed up the graduation program. I am happy to say that from the nine in my account have been completed, three being paid off and the remaining in negotiations. Another thing that I'd like about it they give you the option to either increase your payments for a faster completion or pay more into when you can.
5 years ago
Reply from Freedom Debt Relief
Thank you, Stephanie, for taking the time to leave us a review! We're overjoyed to hear about your experience with our team and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Jan. 20th, 2021
Verified Customer
Review Source
Crystal Grandy, NC
My situation was just too overwhelming to handle by myself. I was trying to figure out a budget that would work best for me and they actually have helped me with that. Freedom Debt Relief is very knowledgeable and they're always extremely polite. Just about every experience that I have had to call and talk to someone the problem is always resolved.
I would say a 5. I mean I was a little apprehensive at first just because of the process that I had to go through. But they handle all the creditors that I have and I don't have to worry about it I have confidence in them that they'll take care of that for me and it will get resolved.
5 years ago
Reply from Freedom Debt Relief
Crystal, we are overjoyed on how the program has benefited you! We take great pride in ensuring we can support you through every stepping stone in the program. We want you to continue to lean on us if you need anything in the future. Remember, we can be reached at 1(800)-655-6303 or through your online portal at www.fdrclient.com. Thank you for letting us be your partner on your journey to a debt-free future.
Aug. 18th, 2020
Verified Customer
Review Source
Jo Ann Nelson Louisville, KY
Great program. I tried negotiating on my own, what a pain, the bullish attitude most Credit card companies have was hard to take. FDR was the answer. It takes time and patience on the consumers part for the program to work. I have been in the program over 3 years , several settlements later, one in July and September, I can see how the program is working for me. My credit has improved, I have learned to live without a credit card, within my means and best part NO creditor calls. I know it is my responsibility to keep track of my credit, make my payments every month and just set back and let the program work.
5 years ago
Reply from Freedom Debt Relief
Jo-Ann, we are grateful for your honest review. We understand the struggle of trying to find resolutions to your debt, and it's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. Please call Client Services at (800) 655-6303 if you ever need our assistance. Thank you for being the best part of Freedom.
Jul. 11th, 2020
Verified Customer
Review Source
Anonymous Elmont, NY
I unfortunately went through a hardship so I had to use them, but I'm glad I did because they are a very good company and they answer all my questions and they are doing everything that they said they're gonna do. They try and negotiate as low as they can and they work with you when it comes to payments. I have a client dashboard and whenever there's something that needs to be done, they'll send me an email saying to check in client dashboard. THey give me regular updates every couple of months with whatever's going on my account so they're helpful. The representatives are always professional and always working with you. You know whenver I need to speak to smoenoe, you know there's always someone available.
5 years ago
Reply from Freedom Debt Relief
Your feedback is absolutely amazing! We're sorry to hear a financial hardship is what led you to our program. However, we are grateful for the opportunity to assist! Our advocates in Client Services strive to provide a world-class experience for each of our clients. Great job utilizing the Client Dashboard to stay informed about the details of your account. We also appreciate you for speaking so highly about our level of professionalism and the knowledge of our Client Services team. It is an honor to accompany your financial journey. Thank you for choosing Freedom Debt Relief as your guide.
Jun. 3rd, 2020
Verified Customer
Review Source
Tracy B
For nearly five years, I was relying on credit to help pay for my aging parents to receive care. My mother had to move into a full-time Alzheimer’s memory care center. Shortly after, my father had to go into assisted living. We were already using my Mom’s Social Security and my Dad’s retirement pay to cover the costs for my Mom. When Dad required help, it was up to me to cover the financial side of things. The interest on the credit cards just kept building. Suddenly, I was being crushed by the debt. I just couldn’t keep up with the payments and still be able to pay rent and buy food. Freedom Relief was the answer for me. It’s been painful to watch my good credit rating sink, but now that the debt has been negotiated, I can begin to rebuild my credit.
5 years ago
Reply from Freedom Debt Relief
Tracey, thank you for sharing your experience with us. We are terribly sorry to hear of the hardship that led you here, but we applaud you for taking the first step to regaining your financial freedom! Feel free to lean on us if you need anything at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
May. 19th, 2020
Verified Customer
Review Source
Carolyn Smoth
I have only had one issue so far. I thought one of my creditors was enrolled in the program. I got a letter saying I was being sue by the creditor. I immediately called FDR. They told me it could not be enrolled since the creditor had sued me. I called the lawyers associated with FDR. And, they said the same thing. The creditor was originally out in the list to be enrolled. I did t realize it was not enrolled until I got a summons. I still have not gotten a reason as to why it was never enrolled. I finally gave up and am having to pay a reduced amount to the creditor...not happy, but that has been my only issue.
5 years ago
Reply from Freedom Debt Relief
Thank you for your honest feedback, Ms. Carolyn. While we are glad to know your experiences have been positive for the most part, it's hard not to be disappointed regarding your recent experience. It is frustrating when creditors choose litigation to collect a balance. It's an even greater frustration not having the ability to service an account outside of our program. We are thankful to hear the creditor agreed to terms that allow you to resolve the balance due. Again, we appreciate your feedback and, thank you for choosing Freedom Debt Relief.
Apr. 24th, 2020
Verified Customer
Review Source
Jennie Krout
Ever since I was so broke to even make a payment, I saw a Facebook post comes up for FDR and I was able to do the quote. At the end there was a number and I called and he had all my info, and we talked numbers and what I could afford. Took a couple phone calls to be completely done but all in all, I was excepted and the low amount to pay a month was perfect for my waitressing career (before the corona virus). Any questions I had, they were there to help in any way. Always there and it's nice to call and jot be on hold, you get a voice mail and someone calls you back if any questions. They are awesome!
5 years ago
Reply from Freedom Debt Relief
Jennie, we are so happy to see another satisfied client. Our goal is to provide our clients with grade A service throughout their time with us. Reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!
Apr. 9th, 2020
Verified Customer
Review Source
Rather not say"
I've been with them for awhile now and have not had any problems I was surprised how easily things got to moving and within a few months I was on my way to paying off 1 # creditors there are some bumps in the road but it'll all work out also if you ever run into any problems with creditors calling you I've been instructed to tell them I'm with "Freedom debt relief... I've give them there phone number say and tell them to have a nice day. This is better than filling for chapter #3 bankruptcy and when I'm done I've learned my lesson more than once ... No more credit cards cause if I want something then save a little here & there till I could walk in and say I'm paying cash tku to me that's the best I've learned that times are bad learn to do with out once in a blue moon I'll treat my self to a movie at Red Box instead of going to the show .Everyone can learn a lesson by clients at FDR' .
5 years ago
Reply from Freedom Debt Relief
We are so thrilled to hear that you are satisfied with our services! It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. If at any time you need our assistance please call Client Services at (800)0 655-6303. Thank you for choosing Freedom Debt Relief.
Apr. 8th, 2020
Verified Customer
Review Source
Christine
It is easy to enroll in the program, and they are flexible. As a single, working parent, my time is limited. It is so relieving to know that FDR is there to do the negotiating, and I experience less stress having to deal with creditors myself. I have had to temporarily stop making payments for a short period of time without having to discontinue the program. I would suggest taking the insurance in case a creditor sues you. I was sued by a creditor and luckily I had taken the insurance. The FDR team and their partners helped get me through the stressful time! It is also easy to get in touch with customer service. No matter who I talk to, they are always able to answer my questions, and are friendly.
5 years ago
Reply from Freedom Debt Relief
Christine, we appreciate your thoughtful feedback. We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. If at any time you need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom!
Apr. 8th, 2020
Verified Customer
Review Source
Jennifer Powell
Excellent! They have been very helpful and are always a phone call away when there is an issue. I was feeling very overwhelmed by my debt constantly accumulating interest with high interest rates, not being about to make large enough payments to pay off the interest, and constant calls from creditors. I was nervous about calling because I have tried debt consolidation before and was told there was nothing that could be done to help. But after speaking to Jake, I was very relieved and started to feel like I was in control again. Now it does take a little time, but there is a light at the end of that tunnel, and some progress is a lot better than no progress!
6 years ago
Reply from Freedom Debt Relief
We appreciate your feedback, Ms. Powell. It is our pleasure to provide you with a world-class customer service experience! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!
Mar. 17th, 2020
Verified Customer
Review Source
Jeff C.
Freedom Debt Relief has truly helped me take control of my credit card debt and has worked hard to settle each balance as favorably as possible. Their fee is 25% of the balance settled but in a couple of instances the settlement was at only 20-25% of the balance owed! This is far better than I could have done on my own and I have not had to deal directly with any creditor, other than to provide FDR's contact information. My program is almost complete and I should "graduate" at the two year mark. I could not be more grateful for the staff people I have worked with and I highly recommend Freedom Debt Relief to anyone who struggles under excessive credit card debt!
6 years ago
Reply from Freedom Debt Relief
Hi Jeff! We love to hear about our client's success in our program! Keep up the great work and remember we are here throughout your program! So if you ever have any questions or concerns, don't hesitate to reach out to us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Mar. 5th, 2020
Verified Customer
Review Source
Crystal
At first in all honesty I wasn't sure about about Freedom. I fell into debt really badly after a surgery I had and was unable to work for 3 months. I really didn't know where to turn to so my mom introduced me to Freedom and the lady we talked to was very helpful her name was Amber Thomas she help me and my mother feel more comfortable about Freedom and she answered all of our concerns. I appreciate all the people I have come in contact with overs the years even to call to change my date of payment they were understanding and did it for me. At first because of all this my credit was really low, after watching it over the years with the help of Freedom I can truly say my credit is improving because of Freedom. They were able to do something I was able to do and that was getting from behind the eight ball and still able to slowly get back on track of getting out of debt for good.
6 years ago
Reply from Freedom Debt Relief
Thank you so much for sharing your story, Crystal! We are so glad we could provide you with amazing service. We understand this can be a difficult journey for some, but keep up the great work! Reach out to Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Mar. 1st, 2020
Verified Customer
Review Source
Courtney Scala
I first started using FDR when I was in college and in major debt. I had never used a company like this beforeand was very skeptical thinking all they were going to do was sign me up for some scam take my money and then tell me that they didn't get a good outcome and I was out of luck. However this was the complete opposite. Yes they do take money for their services but they also save an incredible amount of debt. I started with a TON of money that I owed on credit cards as well as a personal loan. Businesses kept offering so I kept accepting. FDR has taken all of the responsibility of talking to the credit card and loan's billing departments and negotiated amazing deals. It will be a bit of an adjustment to your life and your credit WILL go down a little bit but if you can afford the monthly payments (that will save so much money in the long run AND short run) then this program is for you. Also- the customer service is great. It was a long start process but throughout this process which I am still in they have always been clear and upfront with me and contact me as soon as they can every time something happens with my account."
6 years ago
Reply from Freedom Debt Relief
Courtney, thank you for your spectacular feedback. we are over the moon to receive such stunning feedback! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out and becoming debt free is the way to go! We look forward to your completions, and if you ever have any questions or concerns regarding your account, please call Client Services at (800) 655-6303.
Feb. 13th, 2020
Verified Customer
Review Source
Farhat Fairfax, VA
On a regular basis, I had to question them about the reason of the account and why it was taking so long. They were very helpful and very pleasant and trying to be supportive in helping me. Freedom Debt is continuously updated the client dashboard that I had full access to and if that wasn't enough for me, I could contact them and they would be giving a great response. They made it easy for me to understand and able to manage my account. It was great and excellent. I would definitely encourage people who are in debt to use it. It's just a plain and easy way. They were great with a step by step process and explained everything that I was having trouble understanding.
6 years ago
Reply from Freedom Debt Relief
Thank you! Our team is thrilled to hear that you have found us helpful in your journey to financial freedom. Keep track of your progress on your Client Dashboard at , or contact Client Services, they can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Jul. 31st, 2019
Verified Customer
Review Source
S
After a lot of research, I found they were the top company, so we decided to go with them. Freedom is a great company, they seem to do what they say they are going to do and in today's tome that is a rarity so I appreciate that. It took a lot of pressure off me after my husband was disabled in an accident and we were down one income. They have negotiated three account and they impact has freed up cash so we can buy groceries and medicine. They are good at keeping in contact with you and letting you know when a debt of resolution needs your approval. They text, email, and use their dashboard to keep in contact.
6 years ago
Reply from Freedom Debt Relief
Thank you for giving us the chance to assist you on this journey to becoming debt free and providing you the ability to buy the necessities you and your husband need! We work hard to negotiate great settlements for you and we’re happy to hear that you’re pleased with your savings. Keep up the great work and please reach out to us any time you have questions about your program! You can contact our Client Services team seven days a week by calling (800)655-6303 or you can reach out through your client dashboard at . Thank you for choosing Freedom Debt Relief!
Jun. 25th, 2019
Verified Customer
Review Source
Bridgette Moya
Sometimes bad things happen to good people. By Bridgette M., Tyler, TX, Mar 19, 2019 Verified Reviewer Bad things happen to good people. Life not going the way we plan, defying all of what good stewardship is all about. I was asking for refinancing or personal loan to possibly repay at lower interest. But, I couldn''t find a yes...and started praying for some insight on what to do. I don''t know everything. I was on the Facebook feed when FreedomDebtRelief literally popped up, as if it took the place of what was there before at that millisecond. I called, spoke with Jaime M. He was awesome, helping me through shame and humble humility that I couldn''t stay afloat anymore, and Jaime proceeded to encourage. I was well versed about each step and what to expect, how to follow the progress on the website, and after a very few months have already negotiated and on my way to recovery and respectfully repaying my debt off...and for way less money had I been struggling for the rest of my life to pay off. I have learned very valuable lessons, and grace and mercy are prevailing! The good thing that''s happened to this good person? Freedom Debt Relief and representative Jaime Miranda... Thankful and in humbled regard. Bottom Line: Yes, I would recommend this to a friend Was this review helpful? Yes No Mar 24, 2019 Company Response from Freedom Debt Relief This is a fantastic review, Bridgette. We are overjoyed to have you enrolled in Freedom Debt Relief and we will continue to provide you with the utmost customer service and professionalism. We are looking forward to seeing you graduated! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
6 years ago
Reply from Freedom Debt Relief
Thank you for sharing your feedback on Best Company, Bridgette. We are so thrilled with your progress and thank you for trusting us. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Jun. 13th, 2019
