Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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Mary Anne

They've been helpful every time I asked or had any questions. They had an answer for me right away. They were very on top of communicating with me on how the progress is on my payment. They've been really helpful and the process has been really helping me with my monthly payments. They are very direct with how they communicated really well.

6 years ago

Reply from Freedom Debt Relief

This is wonderful to hear, Mary Anne! We thank you for trusting us to resolve your debt and will be with you every step of the way. You can keep track of your progress and authorize settlements at . Thank you for choosing Freedom Debt Relief!

May. 22nd, 2019

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Peggy

Sometimes they are in contact with me and other times it doesn't seem like they are. I saw a couple of different times, or at least one charge card, it could have turned out a lot better than it did. Instead of having to pay over a length of time, they were getting so much a month and it was going to take like two years to pay it off. I couldn't understand that.

6 years ago

Reply from Freedom Debt Relief

Thank you for your review, Peggy. Our negotiation strategies are created for your benefit and implemented so we can negotiate on as many of your accounts at once. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for allowing Freedom Debt Relief to guide you to your debt free future.

May. 22nd, 2019

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Felicita

I feel the communication is always on point and consistent. They are persistent in trying to achieve results and working with me. I was nervous, but the agent that I consulted with gave me the confidence to believe in Freedom Debt Relief.

6 years ago

Reply from Freedom Debt Relief

Thank you so much for your positive review, Felicita. Freedom Debt Relief is very glad to take control of your debt and we will continue to help you become debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 22nd, 2019

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Teri

They're pretty punctual. They get back with you on anything if you call. I've never called and they haven't been able to help me with the question. Freedom Debt helped me reduce my debt tremendously in the couple years that I've been in the program.

6 years ago

Reply from Freedom Debt Relief

The entire Freedom Debt Relief team is here for you every step of the way, Teri! We will continue to support you throughout your journey with us towards financial success. Please reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing . Thank you for choosing Freedom Debt Relief!

May. 22nd, 2019

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Robin

Every time I call, they've been more than helpful. They were phenomenal and set up my account in the beginning. They've done a wonderful job for me. They've gotten my debt down to a manageable amount and got everything paid off very quickly.

6 years ago

Reply from Freedom Debt Relief

We're so glad we can be here to support you, Robin! We are confident you will soon obtain financial freedom! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 22nd, 2019

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Victor

They've always answered all my questions. They are very courteous. Overall, very good customer service. I've had no problem with them and they've always handled my account very well. They've always kept me up to date with any changes and they helped me out and recommended a good lawyer.

6 years ago

Reply from Freedom Debt Relief

We appreciate your review, Victor. Freedom Debt Relief has your best interest in mind and we will answer any question you have. We are proud of your experience so far and we wish you the absolute best! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 22nd, 2019

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Roxan

I only had to actually contact them once regarding an account that has been paid off and it's still showing progress on my Freedom Debt Relief dashboard. I know they're working on it. They seem to be very knowledgeable as far as the whole program. I just feel that they're doing a very good job and trying to settle my debts for me.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your review, Roxan. Our highly trained Client Advocates are experts in debt settlement and we are very excited to see you debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 22nd, 2019

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Anonymous

They are very easy to work with. Their customer service is good. I'm happy with the program. I think they raised their fees may be a little high but I don't know if that's the going rate or not but I don't like having to pay high fees.

6 years ago

Reply from Freedom Debt Relief

This is great feedback! Freedom Debt Relief is very happy to take control of your debt and you definitely made the best decision in becoming debt free. We do our absolute best to provide the lowest possible fee in comparison to the interest on your credit cards. We are confident you will become debt free soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 22nd, 2019

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Shelia Brasher Decaturville, TN

Very knowledgeable, friendly, and helpful staff! I have been with Freedom Debt for a while and I feel very secure and safe with my financial assistance being handled by Freedom Debt. They have been wonderful to work with on my debt problems.

6 years ago

Reply from Freedom Debt Relief

Thank you for the amazing feedback! We are very glad to hear, Shelia, that you have enjoyed your interactions with our Client Services team. Please know we are always happy to assist you with any questions or concerns that come up. Remember, you can view the details of your account at anytime by logging onto your Client Dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Apr. 29th, 2019

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Hollie T Petrillo

My experience With FDR has been great so far It's slow going in the beginning with all those unpleasant phone calls. But once you're in the program for a while things really begin happening. Recently I saw a big jump in my credit score needed it, make me feel new again glad I made the choice Tj o give FDR a call

6 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Hello, Hollie! We appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

Nov. 24th, 2020

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cameron minnis

Overall I was satisfied with the service I received from FDR. I would have liked to have been better informed on the consequences of when my creditors sell/cancel my debt, and how a 1099-C affects me. I'm not sure if FDR could have helped prevent the cancellation of debt by better communicating with my creditors. Debt cancellation sounds good, but it doesn't always have the most desired effect on future credit score.

6 years ago

Reply from Freedom Debt Relief

Thank you for your honest feedback, Cameron. We sincerely apologize if these possibilities were not shared with you in detail. Yes, the creditor(s) may decide to close any revolving credit accounts that are enrolled in our program. Keep in mind the the purpose of enrolling into our program is to resolve the debt you currently have and develop habits to prevent a large accumulation of debt again in the future. Therefore, having an open line of credit enrolled in the program defeats the intended goal.

In some cases clients may receive a 1099C, which requires them to pay taxes on their forgiven debt. However, it is possible to avoid declaring the forgiven debt if a person meets the IRS's definition of liabilities exceeding assets at the time of settlement. Since FDR is not a tax consultant, we strongly encourage you to please contact your tax advisor if you have further questions about the options available to you.

Thank you for choosing Freedom Plus as a guide to your debt-free future.

Apr. 16th, 2019

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George Brown

In June I will be Debt free from loans, credit cardds and just poor judgmennt on my part. Its been It's nearly 4 years since I started the program and in 2 months I will have completed my program to be Debt free. I'm now looking for a new home to buy.

6 years ago

Reply from Freedom Debt Relief

Congratulations, George! We are very proud of your accomplishments in our program. You have done a terrific job remaining dedicated to the process. We cannot thank you enough for sharing how you've benefited from our service. Thank you for choosing Freedom Debt Relief to meet your financial goals. Happy house hunting!

Apr. 16th, 2019

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Belinda M Martin

I've had a wonderful experience with Freedom debt relief! This company has never made me feel small or I was a failure. I appreciate the fact that Freedom has always kept me informed when anything was going on with my account.

6 years ago

Reply from Freedom Debt Relief

We've enjoyed accompanying you on your debt-free journey as well, Ms. Martin. Congratulations on the tremendous amount of success you've had with us! As you head toward your financial freedom, be sure to let us know how we can continue to support your journey. Client services is available 7 days a week! Thank you for being the best part of Freedom Debt Relief.

Apr. 8th, 2019

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Jennifer VanValkenburg

They have been very attentive and caring. They are working hard to clear my debt and they contact you letting you know when they have accomplished another victory. I would recommend their service to all that are having difficulty with their debt!

6 years ago

Reply from Freedom Debt Relief

Thank you for your review, Jennifer. Freedom Debt Relief has your best interest in mind and we are looking forward to seeing you debt free. Keep up the excellent work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 8th, 2019

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Marie

Amazing. They gave me the best adviceto reduce my debt. If I need to change payments they told me when to call them ... at least 3 days ahead is best. I'm scheduled to graduate this year! I followed all of FDR's instructions and I can't wait to be debt free!

6 years ago

Reply from Freedom Debt Relief

Congratulations on being so close to the finish line! We are so excited to have witnessed your progression toward debt freedom. However, we are still here 7 days a week to support your every step. Always feel free to reach out to client services regarding any questions about your account. You can do this, Marie! Thank you for choosing Freedom Debt Relief.

Apr. 3rd, 2019

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Jerome Morales

At first I thought this would be a scam, but it is nothing but a life saver. This has been such an easy process and before I knew it, I'm half way out of debt. I don't have to stress about paying all debts individually. It just does it for me. This has been a life saver.

6 years ago

Reply from Freedom Debt Relief

At first I thought this would be a scam, but it is nothing but a life saver. This has been such an easy process and before I knew it, I'm half way out of debt. I don't have to stress about paying all debts individually. It just does it for me. This has been a life saver.

Apr. 3rd, 2019

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Carolyn Allen

It has been fantastic. I have not met one person that was not professional to me. When I felt so despondent they always encouraged me tremendously and I appreciate this especially in my bad situation now. I recommend them to anyone who needs and wants help to regain their self worth and solve their problems.

6 years ago

Reply from Freedom Debt Relief

It is our pleasure to service you at this time, Ms. Allen. We appreciate the kind feedback regarding our advocates in client services. It is always rewarding to hear clients share the positive interactions they've had with us. Please continue to connect with client services as other questions or concerns come up for you. Keep in mind we are available 7 days a week to support you on this journey. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!

Apr. 4th, 2019

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Lisa Melton

I have been with Freedom Debt Relief for 6 months or so and I have 5 out of 7 cards paid off already. Im down to only 2 left. I am so grateful for Freedom Debt Relief for contacting my Debtors and getting debt at least 50% reduced. thank You Freedom Debt.

6 years ago

Reply from Freedom Debt Relief

Lisa, this is incredible news to hear! We're so thrilled to hear your amazing success thus far with our program and we are celebrating with you as you become debt free! Keep up the great work! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 3rd, 2019

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Trina Lynn

Freedom Debt Relief came to my rescue when I was feeling defeated and didn't see a way out. Now I'm a week awY from graduating and although it has been a somewhat long process, I saved a lot of money and have learned a lot about making better decisions with credit cards .

6 years ago

Reply from Freedom Debt Relief

Dear Trina,

We're blown away to hear you are so close to completing the program and becoming debt free! Congratulation on the success thus far and for never giving up! Your hard work has paid off and now you can say you are financially free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 3rd, 2019

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Tina

My experience with FDR has been Awesome!!! My debt has been resolved with my credit cards and now I just need to make my payments and start rebuilding my credit history. I am more than happy and wish I would have done this many years ago!

6 years ago

Reply from Freedom Debt Relief

Congratulations on your accomplishments, Tina! We are thrilled to know our program provided you with many great benefits. Enjoy your financial freedom! Thank you for choosing Freedom Debt Relief.

Apr. 4th, 2019

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Rita J Sarasota, FL

Every time that I have called for help, they've been extremely kind and not treating me like they were busy and I was a nuisance. They're really good at PR in the customer service. They do what they're going to do. Many of my accounts have been taken care of and they just follow through and that's a good thing.

7 years ago

Reply from Freedom Debt Relief

We care greatly for your success, Rita. Our team is 100% committed to helping you at each milestone of your debt-free journey and any time you may have questions about your account, please contact us! Our client services team can be reached by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Mar. 28th, 2019

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John Newaygo, MI

They were always very informative and quick to respond. They were constantly trying to help. They were passionate about doing their jobs. I got my payment reduced and I was able to work out an understanding with the debtors. There were a few times that were kind of long in returning the call, but one particular debt that I went to loan litigation kind of got shuffled on the sideline but they did their job and were very efficient.

7 years ago

Reply from Freedom Debt Relief

Thank you for your honest review, John! We are so happy we can assist you! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 5th, 2020

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Tammy Springfield, TN

Freedom Debt Relief listens to what you have to say and they are concerned and they want to help you get out of debt. They've just always helped me. The online system is very very help to keep me posted as far as them finishing a settlement or looking at my account any time.

7 years ago

Reply from Freedom Debt Relief

Thank you, Tammy, for your phenomenal feedback and rating you give to our company! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 28th, 2019

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Anonymous Tallahassee, FL

Everyone I have talked to are professionals and always have the correct answer. And that's the most important thing that you always get good results. I always get the right results and they are always very courteous and very professional.

7 years ago

Reply from Freedom Debt Relief

It is so rewarding to hear such great feedback about our Client Services team! Thank you for taking the time to leave us a review. We are happy to hear that you are pleased with the results of the program. If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

Aug. 5th, 2020

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Anonymous Camden, DE

FDR is on top of things or constant communication. Basically they are doing what they say they would do. They are negotiating and doing what they say they're going to do. It was a little bit intimidating the beginning but they made me feel comfortable.

7 years ago

Reply from Freedom Debt Relief

Thank you for your compliments to our team! We all work hard to ensure your success and we're proud of the milestones you've reached thus far! Keep up the great work and any time you have questions about your account, please reach out to us! Our client services team is happy to help and they can be reached by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Mar. 28th, 2019

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Charles Houston, TX

When I ever had questions about the program or where my status was, they've been very helpful and given me quick straight answers which I appreciate. The debt is considerably lower now than it was when I started about two years ago. I'm on the right track.

7 years ago

Reply from Freedom Debt Relief

We assure you that we'll always keep you informed of your progress, Charles. Your savings are phenomenal and we're excited to see you continue to succeed! If you have any questions for us in the future, please continue to reach out to our client services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 28th, 2019

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Sharon Roseville, CA

They have a personal interest in each and every one of their customers or clients. They notify me by email or they send an email or text message. They made a call today. They are doing an excellent job on clearing up my debt. Most of my debt is pretty much cleaned up and I've only been with them for eight months.

7 years ago

Reply from Freedom Debt Relief

We care greatly for our client's success, Sharon! We're proud of the milestones you've reached and we're looking forward to your continued success! Additionally, please continue to reach out to our client services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 28th, 2019

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Anonymous

If I did it again I wouldn't go a different route. They've been very good in the sense they have worked with me and I have been able to make payments monthly and pay off some of my creditors. They're on tip of the accounts most of the times.

7 years ago

Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review! We are happy to hear you are pleased with the results of your program thus far! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 5th, 2020

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Pamelia Dover, AR

They respond to my inquiries immediately and if they didn't have the right answer, they would direct me to someone who did. They tell you what to expect and about how long the service will take. I would recommend them highly.

7 years ago

Reply from Freedom Debt Relief

Thank you for sharing your experiences with us. We're glad to know all of your questions have been answered to your satisfaction. Please continue to call or email client services regarding any questions that come up. Thank you for choosing Freedom Debt Relief to meet your financial goals!

Mar. 26th, 2019

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Sharan Lorton, VA

One time when I called, I got someone who just wasn't understanding what I was asking. It took us a couple minutes to come to understanding. Freedom Debt Relief does a great job at witling down debt. It has taken a little longer than was promised, but I believe it has still saved me a lot of money.

7 years ago

Reply from Freedom Debt Relief

We appreciate your honest feedback. Thank you for sharing the benefits you've experienced from our program. We're also glad to hear that you and the advocate in client services eventually landed on the same page. Please continue to call or email client services regarding any questions about your account. Thank you for choosing Freedom Debt Relief.

Mar. 26th, 2019

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Karen M. Gima

FDR really helped me stay committed to paying the low monthly bill for my consolidated credit card bill. I enrolled 3 credit cards all of which I couldn't afford paying the minimum payments for each consistently and when I had a chance to pay a big chunk of the balance, I wasn't able to keep up with it. I've been in the program for almost 3 years. I am actually glad to have signed up for it since it's helped me so much. Hopefully if all goes as planned, I will be done and will graduate within a few weeks.

7 years ago

Reply from Freedom Debt Relief

Congratulations, Karen! We are so proud of your efforts and hard work you put into our program. You are so close to becoming debt free. Keep in mind you can monitor your progression by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief!

Mar. 26th, 2019

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Jenina Chino Hills, CA

FDR resolved all my credit card debt as fast as I was expecting it. They will give you payment options that you can afford monthly and modify your payments also. The customer service is really helpful. FDR will also assist you and you will be well-represented in any legal matters from your creditors.

7 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Hello Jenina,

We greatly appreciate your response. You made the best decision when you enrolled in Freedom Debt Relief and we are looking forward to your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 25th, 2019

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Juanita Bennett

Icould not make it if it were not for Freedom Debt Relief. I am an elderly lady and know much about using the phone except to make a call and you make it so easy to stay in touch with what is happening to my account. I can't thank you enough.

7 years ago

Reply from Freedom Debt Relief

Thank you for sharing! We are so glad to hear how pleased you are with our level of communication. Please continue to contact client services as other questions come up for you. Thank you for choosing Freedom Debt Relief!

Mar. 25th, 2019

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Verified Customer

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Isabelle

I am still working with FDR to help solving my depts. But so far, I must say I am relief. I am having less creditors calling me and even those who do, FDR has thought me how to handle the calls. When I need a counseling, they are always more than welcome to help with any question I have.

7 years ago

Reply from Freedom Debt Relief

Thank you for sharing, Isabelle, that our service has provided you with peace of mind. We are also glad to hear that we've successfully educated you as to how to handle any creditor calls you may receive. Please continue to call or email client services with any other concerns that come up. Thank you for choosing Freedom Debt Relief to meet your financial goals!

Mar. 26th, 2019

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Verified Customer

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Todd MacPherson Nassau, NY

Felix George, my representative, along with Freedomas a whole are excellent. The communication of my debt being paid off is phenomenal. The online site offers easy access to view the progress being made. My experience with Freedom is in fact freedom from the stress incurred with increasing debt due to interest rates that I no longer have.

7 years ago

Reply from Freedom Debt Relief

Thank you for sharing, Todd! We're ecstatic to know you are enjoying your time with us. Thank you for recognizing the wonderful service provided by your debt consultant. It sounds like he made a terrific first impression! We also applaud you using your client dashboard to stay on top of your account details. Great job! Be sure to utilize the live chat option available if you ever have any questions while logged on. Thank you for choosing Freedom Debt Relief as a guide to your financial freedom!

Mar. 19th, 2019

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Verified Customer

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Lloyd Box Mesquite, TX

I was a little hesitant at first to use any company for the purpose of getting out of debt. They told me that it may take 4 years with my debt. Everything was explained. Plus, my graduation date was 2 years before they said it would be. Great customer service and I won't do it again because I am FREE.

7 years ago

Reply from Freedom Debt Relief

This is a fantastic review, Lloyd! You made an excellent decision when you enrolled in Freedom Debt Relief and we want to congratulate you on your success in becoming debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2019

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Verified Customer

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Anthony Perinich Livingston, TX

I have had mostly good experiance. There was one time they said I was behind in payments. with my help showing that I had not missed any payment by comparing my bamk stament to there records. The problem was a company that they they had a contract with backout and were supposed to return what had been paid and didn't They resolved the problem and all is good now.

7 years ago

Reply from Freedom Debt Relief

Thank you for sharing, Anthony. This sounds like an extremely frustrating situation. It's great to hear we were able to successfully resolve the issue and keep you on track on your graduation path. We also appreciate your patience while we researched the matter. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

Mar. 19th, 2019

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Verified Customer

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Sandra LSalas La Mesa, CA

I think I made a great decision going with freedom financial and I would say th hey dont harass you they actually just send an email letting you know what's happening in your settlement and then they have u sign in acknowledge and have been extremely helpful and awesome customer service everyone I have encountered.

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive feedback, Sandra. Congratulations on the progress you've already made with us! Your hard work and dedication to our process are certainly not in vain. We also appreciate you complimenting on the level of customer service we've provided. Please continue to reach out to us as other questions come up. Thank you for choosing Freedom Debt Relief to meet your financial goals.

Mar. 19th, 2019

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Verified Customer

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Jerome T Clarence, NY

Freedom Debt Relief been extremely helpful every step of the way. Their contact was excellent. I got emails constantly. They negotiated very reasonable terms with all the creditors. They were extremely professional, very helpful. I wish I would have contacted them years before.

7 years ago

Reply from Freedom Debt Relief

We greatly appreciate your review of our services, Jerome! We're proud of your fantastic savings and we're looking forward to your continued success! In the meantime, should you have questions about your account, please don't hesitate to reach out to our client services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 15th, 2019

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Katherine Saint Paul, MN

The customer support answered every question I asked. I know they'll do a good job. they have it figured out so that you can get debt free in a lot less time and they drop all the interest charges. You're paying half the debt off rather than the whole amount.

7 years ago

Reply from Freedom Debt Relief

We're happy to hear that you've received great help from our team, Katherine! It's wonderful to see that you are well informed of our program and how it works! We're looking forward to helping you achieve financial success! Should you have questions for us in the future, please continue to reach out to client services by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 15th, 2019

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Verified Customer

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Anonymous Shawnee, OK

They have been very helpful with keeping me up to date and telling me about the negotiations and what's going on. We almost have three accounts paid off in less than a year so everything seems to just be getting better and better every day.

7 years ago

Reply from Freedom Debt Relief

We appreciate your great review! The success you've seen thus far is fantastic and we're looking forward to guiding you to the brighter financial future you deserve! Keep up the great work and any time you have questions for us, please don't hesitate to reach out! Our knowledgeable client services team can be reached by calling (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for choosing Freedom Debt Relief!

Mar. 15th, 2019

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Verified Customer

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Timothy Madisonville, KY

Every time I've called, they answer the questions and you can always get ahold of somebody so we're very pleased. You can log on and track your progress. It's very easy to keep up on what's going on. Everything is working just like they said it would and it's taking care of the problem.

7 years ago

Reply from Freedom Debt Relief

We assure you that you'll always have tools at your disposal to track your progress, Timothy! Your client dashboard is available to you 24/7 and our client services team is in-house seven days a week to answer any questions for may have! Give them a call at (800) 655-6303 or email . We're looking forward to your continued success and thank you for choosing Freedom Debt Relief!

Mar. 15th, 2019

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Verified Customer

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Joseph Indianapolis, IN

The customer support has been very helpful with my situation. They've been pretty adamant on getting things settled as quick as possible. I've been very satisfied from the percentages of what they settled for me which is way lower than what they were trying to charge me. I've been pretty satisfied with that.

7 years ago

Reply from Freedom Debt Relief

We're thrilled to hear that our team has been supportive and helpful, Joseph! We care about your financial success and we always have your best interests in mind when it comes to resolving your debt! If you have any questions for us in the future, please continue to reach out to our client services team, by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 15th, 2019

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Verified Customer

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Judy L.

Freedom Debt Relief has been a lifesaver to me. I had a difficult time in the beginning because my credit score dropped over a hundred points. However it is very very slowly going back up as each debt is resolved. I recommend Freedom Debt Relief to anyone that wants to save themselves from themselves!

7 years ago

Reply from Freedom Debt Relief

Thank you, Judy, for providing your honest feedback about our company! The great news is you're seeing the results with your accounts and your credit score. Continue doing a great job in the program and you will be debt free sooner than you know it. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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Ken ulver

Very prompt to answer queries, very organized. Only complaint would be that this is a very complicated process, one which the average person has no clue about, and the tendency is to not explain everything clearly to someone who has no clue.

7 years ago

Reply from Freedom Debt Relief

Dear Ken,

We're sorry if you feel you weren't informed enough about our program. We work constantly to improve how we communicate with our clients at every stage of their program. Our client service department is available 7 days of the week and we have highly trained client advocates who are always ready to assist you with any questions or comments you may have regarding your account. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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Miyoshi

My best experience has been how easy it was to get accepted asa client and also how effective they've been in settling my debts. This is supposed to be my last year, October will put me at the 4 year mark, so I'm looking forward to graduating the program, rebuilding my credit score, and never getting myself in credit card debt again.

7 years ago

Reply from Freedom Debt Relief

We also wish you a bright financial future, Miyoshi. Congratulations on coming so far in our program! If you have any questions about your graduation path, feel free to contact client services at (800)655-6303 or via email at for assistance. Thank you for choosing Freedom Debt Relief as a guide to your financial freedom!

Mar. 14th, 2019

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Verified Customer

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Tracie savage

My experience with freedom debt relief has been a very positive one I think it was the right decision made for me I have already settled one debt and it is already paid off so I'm excited to settle on the rest and very excited to graduate the program debt free also let me add customer service was great and very helpful to me.

7 years ago

Reply from Freedom Debt Relief

We greatly appreciate your positive review, Tracie! We're happy to hear that you're confident about your choice in our program! We're proud of the work that we do and we're excited to be working with you! If you have any questions for us in the future, please don't hesitate to reach out to our client services team. Give them a call at (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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Verified Customer

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Betty

It really worked for me. They've done a pretty good job so far. They've worked to keep me updated and they're working pretty good. I'm getting my pills paid and negotiated and everything. The customer service is very friendly when I talk to them on the phone and everything. They explained everything to me with what's going on and everything.

7 years ago

Reply from Freedom Debt Relief

Thank you for the amazing feedback, Betty! It has been our pleasure guiding you on this journey. We're glad to hear you are satisfied with our negotiation efforts. Our negotiators work extremely hard to obtain the best settlements possible for our clients. Keep in mind you can monitor your progression along your graduation path by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!

Mar. 11th, 2019

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Verified Customer

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Anonymous

They explained everything very thorough and if I ever have any question, I always feel and know that I can contact them and they will explain it to me. I'm still a new member so they were only able to make two settlements and I was hoping for more but I can't give them anymore payments payments than I do now.

7 years ago

Reply from Freedom Debt Relief

Congratulations on the settlements obtained thus far! You are well on your way to a debt-free future. We understand our clients are doing everything they can to be successful in our program. However, we're here should any other questions come up along the way. Client services is available 7 days a week at (800)655-6303 or via email at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Mar. 11th, 2019

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Verified Customer

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Greg

Every call to Freedom Debt Relief's customer service was thoroughly handled. The whole process is time consuming and if they ever did anything that I couldn't understand what was going on, there was somebody that I could contact if I had any questions. It's very easy to understand what was going on in the process. It's pretty straight forward.

7 years ago

Reply from Freedom Debt Relief

Welcome to Freedom Debt Relief, Greg! We're so glad to hear your experience with us has been nothing but positive! We hope to continue providing you with superb customer service. Keep in mind you can also view the details of your account at any time by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals.

Mar. 11th, 2019