Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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Terry May, TX

The customer service reps are very knowledgeable.

7 years ago

Reply from Freedom Debt Relief

Thank you for the compliment, Terry. It's great to know we've been able to answer all of your questions. Keep in mind you can also chat with us live when logged onto your client dashboard at . Thank you for choosing Freedom Debt Relief!

Mar. 26th, 2019

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Verified Customer

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Vicki Everett, PA

I just enjoy working with them - they are wonderful people.

7 years ago

Reply from Freedom Debt Relief

Thank you for the kind words, Vicki! We love to hear from another satisfied client! We strive to provide the best service to our clients to ensure that they feel comfortable and confident with us. If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

Aug. 5th, 2020

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Verified Customer

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Ashley

Great customer service, very caring and understanding

7 years ago

Reply from Freedom Debt Relief

This is great to hear, Ashley. Freedom Debt Relief strives to provide the utmost customer service and professionalism to all of our clients. We wish you the absolute best through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 25th, 2019

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Verified Customer

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Dale Scherberger

They helped me get rid of 10000 worth of cc debt

7 years ago

Reply from Freedom Debt Relief

This is outstanding, Dale! We are very pleased to resolve your debt enrolled in Freedom Debt Relief and we are confident you have a bright future ahead of you. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 25th, 2019

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Verified Customer

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Christopher

On the phone with Customer service Is very good

7 years ago

Reply from Freedom Debt Relief

Hello Christopher,

Thank you for your review. At Freedom Debt Relief, we strive to provide the utmost customer service and professionalism to all of our clients. We are looking forward to seeing your results in becoming debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 25th, 2019

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Verified Customer

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FRANK DUKE

Excellent considerate and consistent service

7 years ago

Reply from Freedom Debt Relief

This is fantastic, Frank. We are thrilled to assist you in becoming debt free and we will continue to provide the utmost customer service. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 25th, 2019

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Verified Customer

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Luis Maestre

excellent communication and promptness are their trademarks

7 years ago

Reply from Freedom Debt Relief

Thank you for the amazing feedback! It's rewarding to know how pleased you are with our service. Keep in mind you can view the details of your account at anytime by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief!

Mar. 25th, 2019

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Verified Customer

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David S. Franklin

Very Good . Quite patient with me .Thank you all .

7 years ago

Reply from Freedom Debt Relief

Hello David,

Thank you very much for sharing your review. Freedom Debt Relief has your best interest in mind and we are looking forward to seeing you debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 25th, 2019

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Verified Customer

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Greg Morrison

They handling everything after I gave them the information

7 years ago

Reply from Freedom Debt Relief

It is our pleasure to, Mr. Morrison. Congratulations on being on the path to financial freedom. Be sure to visit your client dashboard at to remain up to date regarding your account details. Thank you for choosing Freedom Debt Relief!

Mar. 26th, 2019

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Verified Customer

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Anonymous

Awesome they fast and stay top of things

7 years ago

Reply from Freedom Debt Relief

We appreciate your positive feedback. Please continue to call or email client services with any questions about your account. Thank you for choosing Freedom Debt Relief!

Mar. 26th, 2019

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Verified Customer

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Jerry walker jr

They are very professional and courteous

7 years ago

Reply from Freedom Debt Relief

Thank you, Mr. Walker. We appreciate you sharing the positive experiences you've had with our client services team. Keep in mind you can also view the details of your account when logged onto your client dashboard at . Thank you for being the best part of Freedom Debt Relief!

Mar. 26th, 2019

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Verified Customer

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Wendy Martinez Ronkonkoma, NY

They are awesome and get your bills paid quickly

7 years ago

Reply from Freedom Debt Relief

This is a wonderful review, Wendy. Freedom Debt Relief is very happy to support you and your journey in becoming debt free. We do our absolute best to negotiate and resolve your accounts in a very timely manner. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2019

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Verified Customer

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Walt Totzke Denver, NC

They have helped me settle my de t issue without fail

7 years ago

Reply from Freedom Debt Relief

This is wonderful, Walt. We greatly appreciate your review and we are thrilled to settle your accounts. We are looking forward to seeing your accomplishments in becoming debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2019

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Verified Customer

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Estrellita Sterling Heights, MI

Very accommodating, giving update on time.

7 years ago

Reply from Freedom Debt Relief

Thank you for your kind 's rewarding to know we've been able to meet your every need thus far. Keep in mind that you can peek at your progress at anytime by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief!

Mar. 19th, 2019

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Verified Customer

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Odell Edmonds Phenix City, AL

FDR is easy to work with and keep you informed constantly.

7 years ago

Reply from Freedom Debt Relief

Thank you for the feedback, Odell. We're glad to hear you feel well informed and up to date regarding the details of your account. Keep in mind you can view your account details at anytime by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief!

Mar. 19th, 2019

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Verified Customer

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Steve scherbinski Visalia, CA

People are nice n give you all the info you need.

7 years ago

Reply from Freedom Debt Relief

Thank you for complimenting on our level of customer service, Mr. Scherbinski. It is our pleasure each and every time to service your financial needs. We encourage you to continue reaching out to us in client services as other questions come up for you. Thank you for being the best part of Freedom Debt Relief!

Mar. 19th, 2019

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Verified Customer

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Kc Dodballapur South Jordan, UT

Helped me to resolve my debt. Disclosures at the beginning is poor

7 years ago

Reply from Freedom Debt Relief

We're sorry if you feel you weren't informed enough about our process. We work constantly to improve how we communicate to our clients at every stage of our program. We honestly attempt to be as transparent as possible when discussing the details. If there is anything you need us to clarify, please give us a call at (800)655-6303 or via email at and anyone of our advocates will be more than happy to assist. Thank you for choosing Freedom Debt Relief.

Mar. 19th, 2019

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Verified Customer

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Carrie Montrose, CO

Everyone was very helpful in dealing with my creditors.

7 years ago

Reply from Freedom Debt Relief

We greatly appreciate your review, Carrie. Freedom Debt Relief has your best interest in mind and we are very glad to take control of your creditors. Financial freedom is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2019

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Verified Customer

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ROBERT SMITH Killeen, TX

Taking care of and paying off debts in a proficient manner

7 years ago

Reply from Freedom Debt Relief

This is great to hear, Robert. We are thrilled to take control of your debt and provide you with fantastic settlements. Success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2019

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Verified Customer

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Michael Tampa, FL

They are very attentive and responsive.

7 years ago

Reply from Freedom Debt Relief

Thank you for your review, Michael. Freedom Debt Relief has your best interest in mind and we will continue to support you through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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Verified Customer

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Jaclyn Zoccoli

So far very efficient and accomodating. Their feedback has been good.

7 years ago

Reply from Freedom Debt Relief

Thank you, Jaclyn, for your terrific review! We are happy to be your debt settlement company and are excited to see you complete the program successfully! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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BARBARA ANN DORN

BECAUSE THEY HAVE HELPED ME TREMENDOUSLY WITH MY CREDITORS!

7 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Barbara, we are happy to be your debt settlement company and are excited to see you complete the program successfully! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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Elaine Lucero

They were professional and always kept me informed.

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review, Elaine! We're happy to be working with you and any time you have questions for us, please feel free to reach out to our client services team. They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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Jess K.

Great custom service! Great job negotiating settlements

7 years ago

Reply from Freedom Debt Relief

We appreciate your compliments, Jess! We're confident in the work that we do and we're proud of the services we provide! If you have any questions for us in the future, please continue to contact client services. They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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Jeff

Efficient quick to respond and always available

7 years ago

Reply from Freedom Debt Relief

Thank you for your fantastic review, Jeff! Our team is eager to help you and we're here for you every step of the way. If you have any questions for us, please continue to reach out to client services. Give them a call at (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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jacqueline mack

my worries about a lot of debt has subsided

7 years ago

Reply from Freedom Debt Relief

We're happy to hear that you're feeling the financial relief that you deserve, Jacqueline! We're here for you throughout your debt-free journey and any time you have questions for us, please don't hesitate to reach out! We can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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Pam Pavlic-Smerz

helpful, good information, easy to use, friendly

7 years ago

Reply from Freedom Debt Relief

We appreciate your great review, Pam! We're here at every stage of your program and any time you have questions, please feel free to reach out to us! We're here to help and we can be reached by calling (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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Michelle Simmons

Everything has been positive and extremely helpful.

7 years ago

Reply from Freedom Debt Relief

We always care for our clients, Michelle! We have your best interest in mind and you can always reach us when you have questions about your account! Give our client services team a call at (800) 655-6303 or log onto your client dashboard and chat with us! Thank you for being a part of Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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Margaret

I am very pleased with the results so far.

7 years ago

Reply from Freedom Debt Relief

We're happy to hear of your success thus far, Margaret! We're here for you every step of your debt-free journey and any time you have questions about your account, please feel free to reach out to our client services team! They're here seven days a week and can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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Maggie

Service is awesome. Easy to pay off debt

7 years ago

Reply from Freedom Debt Relief

We're thrilled to hear that you're satisfied with the services we provide you, Maggie! We're proud to be on your side and any time you have questions for us, please reach out! Our client services team is happy to help and can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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Rosemary Mendez

They have an answer for you at all time,

7 years ago

Reply from Freedom Debt Relief

We're here to help, Rosemary! Please continue to reach out to us when you have questions about your account, no matter how big or small! Our client services team is eager to assist you and they can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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Rose Marie Martin

Everything has gone well. Fees are a little high

7 years ago

Reply from Freedom Debt Relief

We're glad to have met your expectations regarding our program.Thank you for sharing your concern regarding our fees. Our settlement fees are calculated based on the law in the state you live in & amount of your debt. Also, we do not collect our fees until a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement.

Compare our fees to the 100% of the debt amount plus any interest and additional late/penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt; principal, fees, interest and all.

We welcome any other concerns you may have at this time, Ms. Martin. Always feel free to contact client services at (800)655-6303 or via email at with any questions or concerns about your account. Thank you for choosing Freedom Debt Relief to meet your financial goals.

Mar. 14th, 2019

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Verified Customer

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Ricky Ouber

Always there to help when I have a question or a problem.

7 years ago

Reply from Freedom Debt Relief

We're so glad to hear this, Ricky. Thank you for sharing the fact that you've always received prompt responses to your questions and concerns. We hope to continuously provide you with this type of service. Keep in mind you can also view the details of your account by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Mar. 14th, 2019

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Rick Serra

Its been a great experience. FDR is very friendly and helpful.

7 years ago

Reply from Freedom Debt Relief

Thank you so much, Rick, for your positive review and feedback you give to our company! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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Verified Customer

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RB

Great, easy to work with and great customer service.

7 years ago

Reply from Freedom Debt Relief

We're overjoyed to hear you have experienced outstanding customer service! We look forward to providing you with the best service. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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Verified Customer

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tom saunders

knowledgeable and profrssional and very friendly

7 years ago

Reply from Freedom Debt Relief

This is fantastic feedback, Tom. Excellent customer service is very important to us at Freedom Debt Relief and we are thrilled to have demonstrated this thus far. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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Verified Customer

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Suzi

Great! Communicate well and keep me in the loop

7 years ago

Reply from Freedom Debt Relief

Thank you for your great review, Suzi! We're proud of the services we provide and we'll always keep you informed of your progress! Should you have any questions for us in the future, please don't hesitate to reach out to our client services team. They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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Verified Customer

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Scott Bannasch

Always answer my questions polite very knowledgeable.

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review, Scott! Should you have any questions for us in the future, please feel free to reach out to our client services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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Aaron

The customer support is incredible and always helpful.

7 years ago

Reply from Freedom Debt Relief

We're so glad to hear this. Thank you for sharing, Aaron! It's extremely rewarding to know you've always received superb customer service when reaching out to us. We hope to continue surpassing your expectations! Keep in mind you can view the details of your account at any time by logging onto your client dashboard at . Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

Mar. 11th, 2019

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Verified Customer

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Betty

The customer service was great. FDR solved my problems.

7 years ago

Reply from Freedom Debt Relief

It was our pleasure to do so, Betty. Congratulations on being headed toward a debt-free future! We're here to support your every step. Client services is available 7 days a week at (800)655-6303 or via email at to address any questions that come up for you. Thank you for being the best part of Freedom Debt Relief!

Mar. 11th, 2019

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Verified Customer

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Elesia Peterson

When ever there has been an issue they are right on it.

7 years ago

Reply from Freedom Debt Relief

Hello Elesia,

We appreciate your feedback. Freedom Debt Relief has your best interest in mind and we will continue to support you through your completion. Keep up the great work, success is coming your way soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2019

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Verified Customer

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kevin

friendly knowable people on the phone and helpful

7 years ago

Reply from Freedom Debt Relief

Thank you for complimenting our client services team, Kevin. It's always great to hear clients share they've had nothing but positive experiences when communicating with our contact center. Keep in mind you can also view the details of your account at anytime by logging onto your client dashboard at . Thank you for being the best part of Freedom Debt Relief!

Mar. 6th, 2019

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Verified Customer

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kathy bell

people there were wonderful compassionate not judgmenral

7 years ago

Reply from Freedom Debt Relief

Thank you for speaking so highly of our advocates in client services. We hope to continue providing you with an excellent experience each and every time. Know that we are here 7 days a week to support your journey! Always feel free to contact client services at (800)655-6303 or via email at when assistance is needed. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future!

Mar. 6th, 2019

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Verified Customer

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Karen Batchelor

Easy to have your debt taken care of, friendly advisors

7 years ago

Reply from Freedom Debt Relief

We appreciate the kind feedback, Karen. Thank you for taking out the time to share your positive experiences with us. Keep in mind you can also chat with us when logged onto your client dashboard at . Thank you for being the best part of Freedom Debt Relief!

Mar. 6th, 2019

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Verified Customer

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Jason Waymire

They make you fell like your very important to them.

7 years ago

Reply from Freedom Debt Relief

That's because you are, Jason. We truly care about you and your journey to becoming debt free. We are here 7 days a week to support you every step of the way. Always feel free to reach out to us when you have a question or concern about your account. Thank you for being the best part of Freedom Debt Relief!

Mar. 6th, 2019

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Verified Customer

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Mary Jo Meek

I had very good experience with of customer service

7 years ago

Reply from Freedom Debt Relief

Thank you, Mary, for sharing the great experience you had with our client service department! We go above and beyond to assure each client is having an outstanding experience. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 6th, 2019

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Verified Customer

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Maria O'Connor

great experience. so glad I chose this service

7 years ago

Reply from Freedom Debt Relief

Dear Maria,

We're thrilled to hear your experience with our company has been great! We look forward to continuing to provide you the best client experience. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 6th, 2019

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Verified Customer

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Richard

Very reliable, and progress has been steady.

7 years ago

Reply from Freedom Debt Relief

We're pleased to hear that you're happy with your progress thus far, Richard! We're proud of the work that we do and we're looking forward to your continued success! Should you have questions for us in the meantime, please don't hesitate to reach out to our client services team. Give them a call at (800) 655 6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2019

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Verified Customer

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Raquel Schumacher

Helped me negotiate credit card debt with lenders.

7 years ago

Reply from Freedom Debt Relief

We're happy to help you, Raquel! It's exciting to see such great savings, keep up the great work! If you have any questions for us in the future, please don't hesitate to reach out to client services. They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2019

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Verified Customer

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Anonymous Fenton, MI

I've really had no problem whenever I call. They gently answer my questions.

7 years ago

Reply from Freedom Debt Relief

We're glad to hear it! We take pride in having a top tier client services team that's always happy to help! Any time you have questions for us, please reach out to our client services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2019