Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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stephanie horning

very friendly, honest and helpful. couldn't do it without them.

7 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Verified Customer

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Janie

Great service and follow through. Both with service and support.

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Verified Customer

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Belinda

The trust and reliability factor. Looking for a great debt free future

7 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Verified Customer

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Wendy

They respond quickly. They do what they say. Always very courteous.

7 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Verified Customer

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Peggy Cowart

Really nice peoples under me.when I need help to know anything.

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Verified Customer

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Dylan

Helping me get out of debt and informing me as it progresses.

7 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Verified Customer

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Everybody that helped me

They helped me alot and also they have good customer service

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Verified Customer

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Anonymous

They were very helpful. We manage our account on the internet.

7 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 18th, 2018

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Verified Customer

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David Rebecca

Excellent service! They keep me up to date -no issues whatsoever!

7 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Mar. 19th, 2018

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Verified Customer

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Patricia

Wonderful people who are willing to take the time to listen.

7 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Patricia, we appreciate your thoughtful feedback. We are always here for our clients, and will be here for you every step of the way. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being apart of the Freedom family.

Jun. 24th, 2020

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Verified Customer

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Deb

I have no complaints, always helpful and will answer your questions.

7 years ago

Reply from Freedom Debt Relief

It is rewarding to hear you say how pleased you are in the service provided by our staff. We wanted to take this opportunity to check in with you to see how are things going now that you've been with us for quite some time. If there are any questions regarding your account, please feel free to reach out to client services for immediate assistance. We hope all is going well, Deb. Thank you for choosing Freedom Debt Relief!

Nov. 3rd, 2018

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Verified Customer

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c castro Alhambra, CA

when I contact them for whatever reason they are very nice and helpful!

7 years ago

Reply from Freedom Debt Relief

Thank you for your kind words! We're delighted to hear that our team is meeting your expectations! Please continue to reach out to our client services team any time you have questions, or you can also log onto your client dashboard at . Thank you for choosing Freedom Debt Relief!

Nov. 7th, 2018

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Verified Customer

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Anonymous Chandler, TX

I didn't expect the instest on the loan be so high and the cost is settle each be so high

7 years ago

Reply from Freedom Debt Relief

We apologize if there was a disconnect in the expectations set for our program. We try our best to be upfront regarding any costs incurred by the client. If you still have concerns regarding the settlement fees or any transactions at all from your dedicated account, feel free to reach out to client services at (800)655-6303 for immediate assistance. We're hoping your experience with us has since improved. Thank you for choosing Freedom Debt Relief!

Nov. 8th, 2018

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Verified Customer

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Happy Customer Rapid City, SD

Easy To Use, Friendly Personnel and It Works! My Debt Is Going Down!!

7 years ago

Reply from Freedom Debt Relief

We appreciate the great review! We're delighted to hear of your success and great savings! Please continue to reach out to our client services team when you have questions by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Nov. 7th, 2018

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Verified Customer

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Grateful Consumer Whittier, CA

Because I am seeing results and it appears they do what they say they will

7 years ago

Reply from Freedom Debt Relief

We appreciate you taking the time to write us a wonderful review! We take pride in having a proven method to help you resolve your debt! Throughout your debt-free journey, please reach out to client services when you have questions. Client services are available seven days a week by calling (800) 655-6303 or you can email . Thank you for being a part of Freedom Debt Relief!

Nov. 7th, 2018

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Verified Customer

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Lillian Thomas San Bernardino, CA

They are very friendly, every time i call they are very helpful and informative

7 years ago

Reply from Freedom Debt Relief

Lillian, we are delighted to hear that you have received great customer service and you are pleased with our services. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 8th, 2018

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Verified Customer

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Kathleen Ridgewood, NY

Quick and efficient at resolving debt , excellent customer service

7 years ago

Reply from Freedom Debt Relief

Thank you, Kathleen, for your terrific review and rating! We will continue to provide you with the best customer service. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 8th, 2018

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Verified Customer

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Gail Allbritton Pompano Beach, FL

Courteous, efficient, kept informed of progress often, easy to use website

7 years ago

Reply from Freedom Debt Relief

Thank you for your fantastic review! At Freedom Debt Relief, we strive to provide all of our clients with excellent customer service and we are very glad to hear about your positive experience thus far. We are very excited to see you graduated and debt free! Keep up the fantastic work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 8th, 2018

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Verified Customer

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Grateful New York, NY

Rated 5 for their hard dedication in helping many in financial crisis

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive feedback! At Freedom Debt Relief, we are very glad to assist you in every way we can. We care about your success in this program and we are very confident you will become debt free soon. Keep up the outstanding work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 8th, 2018

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Verified Customer

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Joe Antoun Findlay, OH

Friendly and helpful, been there for me for the past 3 years.

7 years ago

Reply from Freedom Debt Relief

Hello Joe,

Thank you for your positive review. We have your back at Freedom Debt Relief and we are very excited to see you obtain financial freedom. Congratulations on your success thus far, graduation is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 8th, 2018

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Verified Customer

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Ed Newbold Galloway, OH

Lack of personal communications. Also, lack of response to messages sent TO "customer service" department.

7 years ago

Reply from Freedom Debt Relief

We're sorry to hear of your disappointment in the level of communication you've received from client services. We wanted to touch bases with you to see how you are progressing in our program. Congratulations on all the success you've experienced thus far. We are always seeking ways to improve the experiences of our clients. We hope that our level of communication has vastly improved since you initially enrolled with us. Thank you for choosing Freedom Debt Relief, Ed. Here's to your debt-free future!

Nov. 2nd, 2018

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Verified Customer

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katia cepena Miami, FL

They are always ready to help and have a great customer service team.

7 years ago

Reply from Freedom Debt Relief

Hello Katia,

We greatly appreciate your wonderful review. At Freedom Debt Relief we care about your future and we have your best interest in mind. We will continue to provide you with world class customer service and professionalism. Keep up the outstanding work, financial freedom is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 8th, 2018

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Verified Customer

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Anneliese H. Macedo

They really helped me . Honesty, Dedication, Understanding.....

7 years ago

Reply from Freedom Debt Relief

We are glad to be of service to you, Anneliese! Thank you for sharing your positive review. Please let us know if we can be of any assistance to you in the future. Congratulations on successfully completing our program. Thank you for choosing Freedom Debt Relief!

Nov. 10th, 2018

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Verified Customer

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Ericka Grand Terrace, CA

They're friendly, professional, answer phone call right away

7 years ago

Reply from Freedom Debt Relief

Hello Ericka,

Thank you very much for your feedback. We are so pleased to hear we have provided you with phenomenal customer service and professionalism. We will continue to have your back through your graduation. Success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 8th, 2018

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Verified Customer

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Julia Harrison Trinity, NC

Courteous, efficient, and took care of my debts in a timely fashion.

8 years ago

Reply from Freedom Debt Relief

Thank you, Julia, for your amazing feedback! We are happy to assist you in getting debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 13th, 2018

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Verified Customer

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Luis Ramos

Because they help me to taking foward my debts on record time.

8 years ago

Reply from Freedom Debt Relief

Thank you for sharing how pleased you are with our service, Luis. We appreciate you taking out the time to do so. Please let us know if you have an further questions regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 14th, 2018

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Verified Customer

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Estelle Lawyet Levittown, NY

Freedom has helped me pay off all my credit card card bills.

8 years ago

Reply from Freedom Debt Relief

Hello Estelle,

Thank you for your review. We do our best to negotiate and resolve all of your accounts enrolled in our program and we are confident you will continue to see outstanding results! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 13th, 2018

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Verified Customer

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Marianne West Islip, NY

The people that work for Freedom Debt relief have been very helpful

8 years ago

Reply from Freedom Debt Relief

Thank you, Marianne. We definitely want our clients to be well educated about their accounts and where they are related to their graduation paths. We're glad to know that you feel our advocates in client services have always been very helpful when you needed assistance. Congratulations on the many, many successes you've had with us. You are so close to your debt-free future! As you work to meet this goal, please know we are here to support you all of the way. Feel free to contact us in client services if you have any questions or concerns regarding your account. Keep in mind you can also view the details of your account by logging onto the client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Dec. 14th, 2018

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Verified Customer

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James J Fedash Winterville, NC

I have not had any problems with my creditors since sighing with F D R

8 years ago

Reply from Freedom Debt Relief

Thank you, James, for your outstanding feedback! We're so happy to hear that you are pleased with our services. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 14th, 2018

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Verified Customer

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all the grupo Panama City Beach, FL'

because i saw the program in my dashboard I thinking you doing good

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review. We look forward to continuing to assist you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 14th, 2018

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Verified Customer

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Anonymous St Cloud, FL'

I think they are great but I needed help with one more creditor but would never help

8 years ago

Reply from Freedom Debt Relief

Thank you for your honest feedback. We encourage you to reach out to our client service department as we have a team of highly trained client advocates who are always eager to assist and resolve your concerns. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 14th, 2018

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Verified Customer

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Jerry Coyt Somerset, KY

They have always answered my questions and they let me know what the progress is through emails.

8 years ago

Reply from Freedom Debt Relief

Thank you for your kind review, Jerry! We're always happy to help resolve any questions you have and we'll keep you well informed of your progress. Also, don't forget we have a top tier client services team that's ready to assist you, give them a call at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Jan. 10th, 2019

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Verified Customer

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James Jacobi

They are always there for me. They have very good customer service.

9 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

James, thank you for your feedback! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out and becoming debt free is the way to go! If you ever need our assistance please call Client Services at (800) 655-6303.

Jun. 24th, 2020

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ChaCha Momo

easiest thing, short time and several cards already taken care of. best thing I could have ever done.

8 months ago

Reply from Freedom Debt Relief

Thank you for sharing your experience! We're so glad to hear that the program has been working well for you and that you've already seen great progress. If you ever need any assistance along the way, we're always here to help. Keep up the great work!

Mar. 26th, 2025

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Virginia Goudy

Representative very knowledgeable and understanding..I am feeling more comfortable with the process..

8 months ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Virginia! We're happy to hear that our representative was able to provide the knowledge and support you needed. Your comfort and confidence in the process are important to us. If you ever have any questions, we're here to help!

Mar. 28th, 2025

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Meranda York

Has done a great job at helping us get our credit card debt lowered. The customer service representatives have always been courteous.

9 months ago

Reply from Freedom Debt Relief

Thank you for your kind words, Meranda! We're glad to hear that our team has been helpful in lowering your credit card debt and that you've had a positive experience with our customer service. We're here to support you every step of the way!

Mar. 28th, 2025

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Tony Hobson

I’m not sure what to say yet. It is very early in the beginning of my debt relief. Ask me in a few months when they has been some actual results.

9 months ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Tony!

Mar. 27th, 2025

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Chris Ross

The workers with this company are very experienced and you can tell they enjoy helping people with their needs. I am happy with this experience

9 months ago

Reply from Freedom Debt Relief

That’s wonderful to hear, Chris! Having a knowledgeable and supportive team can make all the difference when working toward financial freedom. Wishing you continued success on your journey!

Mar. 18th, 2025

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Jessica Helms

Very happy to be working with them to become debt free. 2 down and already starting to feel some relief

9 months ago

Reply from Freedom Debt Relief

Congratulations on your progress, Jessica!

Mar. 18th, 2025

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Terri Weaver

Friendly, took care of everything like they said they would. Amazing company, would recommend them to everyone.

9 months ago

Reply from Freedom Debt Relief

Terri, thank you for your recommendation! We're thrilled to hear that our team delivered on their promises and made the process smooth for you. Your kind words mean a lot, and we’re grateful to be part of your journey to financial freedom!

Mar. 18th, 2025

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Robert Rieser

Easy process as well as excellent service. Explained everything in a manner in which I could understand.

9 months ago

Reply from Freedom Debt Relief

Hi Robert, we are happy t hear you received the support you needed!

Mar. 10th, 2025

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Darlene Proctor

Great plan for your debt!! To and easy to get a hold of, they work really hard on my debt and help me stay inspired

9 months ago

Reply from Freedom Debt Relief

Hi Darlene, we're so glad to hear you're feeling inspired and supported on your journey to becoming debt-free! Our team is here to help every step of the way. Keep up the great work, and thank you for trusting us!

Mar. 10th, 2025

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Penny Jones

I like that Freedom Debt Relief always keeps me informed. The staff are always pleasant but very knowledgeable.

10 months ago

Reply from Freedom Debt Relief

Thank you for your thoughtful feedback, Penny! We’re so glad to hear that you appreciate our communication and knowledgeable staff. Keeping you informed and supported throughout your journey is our top priority.

Feb. 18th, 2025

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Peggy Hanneman

They take the stress away. You make your payments and they take care of the rest. Everything has been great so far!

10 months ago

Reply from Freedom Debt Relief

Hi Peggy, we are happy to hear that a weight has been lifted off your shoulders. Thank you for choosing FDR!

Feb. 14th, 2025

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Vickie Fitzwater

Very happy with your progress on getting my dad knocked down. I would highly recommend them to anybody.

10 months ago

Reply from Freedom Debt Relief

Thank you for your review, Vickie!

Feb. 18th, 2025

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Vickie Bryan

Very respectful young man..I listened and ask certain questions, he had the answer that I needed to know.

10 months ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Vickie! We're delighted to hear that our team member was able to provide you with the answers and support you needed. Our goal is to ensure clarity and confidence throughout the process.

Feb. 7th, 2025

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Luis Melendez

We were advised and assured that there would be no monthly fees charged for the account or services, and we have been charged $20 so far.

11 months ago

Reply from Freedom Debt Relief

Hi Luis, thank you for bringing this to our attention. Our monthly service fee is $9.95 and is a fee charged by our banking partner to maintain your dedicated account. If you are a new member, a one time set up fee of $9.95 was charged to your account along with the monthly banking fee. Fees are outlined in your debt resolution agreement, we encourage you to reach out to customer service, if you have further questions.

Jan. 14th, 2025

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FARIBORZ PEJMAN

I did agree to pay every 2nd of the month the amount of $300 .they tried to withdraw $300 even 3 days before the 2nd and failed because my account # was missing a 1 at the end. The on 7th I see that they withdraw $600 instead $300 which was the cause my account going to negative.

11 months ago

Reply from Freedom Debt Relief

Hi, we are sorry to hear about the challenges you have faced with your monthly deposits. An account specialist will be reaching out to address your concerns.

Jan. 13th, 2025

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Mona Rundio

Very responsive to questions, understanding of my concerns, and very good at explaining what is done and what I am to do and not to do.

11 months ago

Reply from Freedom Debt Relief

Hi Mona, thank you for sharing your experience with us!

Jan. 13th, 2025

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Cynthia Frankopoulos

I've had at least 6 times within 3 days that my account is seriously messed up. I need a supervisor to contact me because of a error and you are threatening to cancel my account and keep my money. I want someone who knows what is happening or I will contact someone that can help me.

11 months ago

Reply from Freedom Debt Relief

Hi Cynthia, we are sorry to hear about the challenges you have faced with your program. An account specialist will be reaching out to address your concerns.

Jan. 10th, 2025