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Freedom Debt Relief

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9.9

Overall Score

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Maria Granados Lehigh Acres, FL

It feels good to see at least one resolved ,can't wait for the next one. This is a big sacrifice for me ,but it will be great to be dept. free . Thank You

10 years ago

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Diane Macomb, MI

The most coniving evil company I have worked with. They lied to me and forced me into Bankrruptcy. I had 5 accounts to settle. In the year I was in the program, which I was refered through Primerica who owns the Company. I was being sued by 2 of the accounts and hired an attorney through them in my state. The attorney never meet with us or informed us of anything. The attorney set up hearings for the court dates and didn't show for either one, or inform us that ended in default judgements. Still unaware what happened we were served with a collection of our assets and frozen bank accounts. Called everyone from the hired attorney, Primerica and FDR for 5 days begging for help. All they told me is they are working on it and the creditors didn't return their calls. Why would they the creditors already had a default judgement. The end result was that our car was reposseded and was forced to file Chapter 13. Now we are paying double in court fees and filing and another lawyer. Our credit is ruined and not one person would help us. We were dropped as soon as we fell through the cracks. They collected over $8,500 in one year and not ONE ACCOUNT was settled. I'm not done with them. I will get my justice one way or another. They financially ruined us for our retirement. We are left with almost nothing. Shame on Primerica, Freedom Debt Relief and the their Law Firm. They are all liars and scam artists. They strung us along and never thought what they have done.

10 years ago

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Carol Allentown, PA

I couldn't be happier. FDR made a bad situation tolerable, asking often if I needed anything, understood the process, etc. I have so appreciated the personal attention

10 years ago

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Helein!! Los Angeles, CA

I enrolled in the program back in February 2015. I set up a monthly payment every 8th of the month, 2 weeks b4 the 8th I decided to change the payments for the 3th of the month, When I made the changes they reassure me everything was going great, a couple weeks later I checked my bank statement, I've noticed that the money still was in my account. I called and they inform me do to the changes I previously made. automatically put me behind the program, They should it inform me when I made the changes, so my first payment was collected in March, now it has been 4 month in the program with 2 month payment, and no progress of any kind, the collectors call me every day I had send collectors letters to them, they told me they will going to make the first offer but nothing has done yet! someone told me it might take at least 6 month for them to start making offers in the mean while late fees and over limits fees are accumulating. I don't know if I made the right decision to enroll with them!! The other issue I have they never call me, I have to call them to see how is everything is well!! it doesn't make sense to me why are the waiting so long to start making offers. I enrolled in the program with 25k but the time the start making offers I will be 30k deep in debt with late and over limit fees !!

10 years ago

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Dale Swisher Dayton, OH

I would like to Thank everyone at Freedom for their hard work in helping me and my family become dept free. Once again thank you so much for an awesome job that you do.

10 years ago

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Sonya Beatty Columbus, OH

The name says it all "Freedom Debt Relief" I can breathe! Great team. Keeping me informed every step of the way! I love it. I recommend them to everyone I know!

10 years ago

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Jacqueline M. Baker Brewster, MA

I have had the best experience with Freedom Debt. They were are kind and caring. They treat you as a person and not just a number. I would highly refer them to anyone.

10 years ago

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Mercedes Joplin, MO

I started with them in August and have only had 1/7 settled. The only reason it was settled was because of collections. If it hadn't gone to collections Id still be waiting which I think is ridiculous! I just settled with one of my debtors and settled myself for 50%. When I called freedom to let them know I need to drop that account they told me to send a fax. Why do I have to justify my actions!? You guys are sitting around collecting your money while my accounts are going to collections and getting sued by these companies. There's so much mixed information from every representative you call. I do not recommend this company at all!!!

10 years ago

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chad derouen LA

I'm pleased with the progression. I thought that we would be closer to settling with all creditors. Hopefully we can settle soon so my credit score can return to where it was. Other creditors are lowering my cc availability due to the non payment on the accounts that are under review.

11 years ago

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james norman Los Angeles, CA

So far it's ok but not great I would have gave a 10 but lacking communication on your part , I was ked to right a letter for confirming I wanted an account added and was told just take a pic and email it and countess weeks or I think was a month went by i had been calling and calling and asked about the account being added said was still in review and finally got a curtious, call I asked about it and was said it didn't work it needed to be faxed and I never got no phone call or email in regards , i could have taken care of this matter long ago , still waiting to here back from you about the new account being added to the program

11 years ago

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Cherlyn Fresno, CA

Worst most unprofessional company I have ever dealt with! They prey on people in financial trouble promising deep write offs. Doesn't happen. Some were less than the 21% fees they charge. Top it off, they have you change your address to theirs and now all my 1099s were mailed there and they have yet to forward them to me. It is March 10, 2015. I called and they say they never received them. Interesting that 5 creditors verify Freedom's address as where they were sent and they haven't received them? Not a coincidence. DO NOT USE THIS COMPANY!!! Call your creditors and negotiate your own settlements. That is what I ended up doing when I had multiple legal suits filed against me due to Freedom not contacting certain creditors as promised.

11 years ago

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daniel Grandville, MI

Have been very satisfied with them ,took care of one of my debts within first couple of months! They continuously keep in touch with me monthly if I have any questions and always are very helpful!

11 years ago

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BRENDA RAMIREZ New Orleans, LA

Freedom Debt Relief has lifted a heavy weight off my shoulders. Sign up ans customer communications is excellent. I'm not done with the program yet which is why I rated an 8

11 years ago

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Frances Nyack, NY

I am really happy as of now. They have settled one of my accounts. Also I am looking forward to another excellent settlements to my another accounts. Very professional with dealing with them

11 years ago

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Terence mbinowoh

Liked the quick response and quick answers

2 months ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Terence! We’re glad you appreciated the quick responses and clear answers. We value your trust and are happy to support you.

Feb. 2nd, 2026

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Tina Matteri

Seemed right and very easy to understand program

4 months ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Tina! We’re glad to hear the program was clear and easy to understand.

Thank you for choosing Freedom Debt Relief!

Dec. 18th, 2025

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James Iacucci

Take care of my debt with help, called tjem

4 months ago

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Reply from Freedom Debt Relief

Hi James,

Thank you for sharing your experience! We're glad to hear that our team was able to help you with your debt and provide the support you needed. We're always here when you call and happy to assist.

Please call us at 800-655-6303 if you need any further assistance.

Dec. 5th, 2025

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Kayla

They helping lowering my monthly payment!!

3 months ago

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Reply from Freedom Debt Relief

Hey Kayla,

We’re happy to hear that we’re helping lower your monthly payments! Thank you for sharing your experience with us. Thank you for being a valued client of Freedom Debt Relief!

Jan. 20th, 2026

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STEVE Green

Best decision I made to join Freedom Debt Relief

3 months ago

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Reply from Freedom Debt Relief

Thank you for sharing, Steve! We’re thrilled to hear that joining Freedom Debt Relief was a positive decision for you. Thank you for being a valued client of Freedom Debt Relief!

Jan. 8th, 2026

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sareeta noble

Extremely professional, transparent and successful.

3 months ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Sareeta! We’re glad to hear you found our team professional, transparent, and successful in assisting you. Thank you for choosing Freedom Debt Relief!

Jan. 8th, 2026

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Michael Frazier

Very happy with my progress in this program.

3 months ago

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Reply from Freedom Debt Relief

Thank you for sharing, Michael! We’re thrilled to hear you’re happy with your progress and appreciate the opportunity to support you. Thank you for being a valued client of Freedom Debt Relief!

Jan. 8th, 2026

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Stephanie Hughes

Very good customer service also very informative

3 months ago

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Reply from Freedom Debt Relief

Thank you, Stephanie, for your kind feedback! We’re glad to hear you found our customer service helpful and informative. Thank you for choosing Freedom Debt Relief!

Jan. 8th, 2026

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janiece Lorenz

Quick resolve in first account - within 10days!

3 months ago

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Reply from Freedom Debt Relief

Thank you for sharing your great news, Janiece! We’re excited to hear that your first account was resolved so quickly—within just 10 days is a fantastic result. We appreciate your trust and look forward to continuing to support you on your journey. thank you for choosing freedom debt relief

Dec. 23rd, 2025

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Tracie

Great service. Quick response and resolution

3 months ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Tracie! We’re glad to hear you experienced great service and received a quick response and resolution. Providing timely support is always our goal. Thank you for choosing Freedom Debt Relief.

Dec. 23rd, 2025

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Miriam Fredrickson

Great company and customer service. I would recommend it.

3 months ago Edited December 19, 2025

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Reply from Freedom Debt Relief

Thanks for the shoutout! We’re genuinely proud of the progress you are achieving.

Dec. 23rd, 2025

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Lynwood Harris

Great service when it comes to debt relief.

3 months ago

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Reply from Freedom Debt Relief

We appreciate your kind rating! Thank you Lynwood!!

Dec. 23rd, 2025

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Jamal Ali

Iam happy with the result so far it’s great

3 months ago

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Reply from Freedom Debt Relief

We're so glad you had a positive experience Jamal! We are here to help you every step of the way!

Dec. 23rd, 2025

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Jim Thrasher

Great staff. Everyone is very patient and helpful

3 months ago

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Reply from Freedom Debt Relief

Your glowing review made our whole team smile. Thank you so much Jim for giving us feedback!

Dec. 23rd, 2025

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Lori Wright

They work hard to get this debt under control for me.

3 months ago

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Reply from Freedom Debt Relief

Hey Lori, thank you for sharing your experience! We’re glad our team is helping you take control of your debt.

Thank you for choosing Freedom Debt Relief!

Dec. 18th, 2025

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PATRICIA RODRIGUEZ

Everything is well explained since day one.

3 months ago

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Reply from Freedom Debt Relief

Hello Patricia, thank you for sharing your experience! We’re glad everything has been clearly explained from the very beginning.

Thank you for choosing Freedom Debt Relief!

Dec. 18th, 2025

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Sarah

They seem to really want to help me out of excessive debt.

7 months ago

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Reply from Freedom Debt Relief

Thank you Sarah, for taking the time to leave us a review!
We’re thrilled to hear about your experience and so happy to hear how much we have helped alleviate the stress you were experiencing. We’ll always have your back.
Thank you for being a valued client of Freedom Debt Relief!

Aug. 27th, 2025

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James Jaye

A mistake was made on one of the companies.

8 months ago

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Reply from Freedom Debt Relief

Thank you James Jaye, for taking the time to leave us a review!
Our team takes pride in providing world-class customer service to our clients. We look forward to your brighter financial future! Thank you for choosing Freedom Debt Relief!

Aug. 11th, 2025

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Gonzalo Garcia Jr

I had worked with them before, and they worked ok

8 months ago Edited November 8, 2025

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Reply from Freedom Debt Relief

Hi Gonzalo Garcia Jr,

Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free. Thank you for choosing Freedom Debt Relief!

Jul. 24th, 2025

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Jeffrey Carter

No Representatives were very professional they explain everything to me how the system work and how I will pay and what I need to do to improve and how my credit score will go up once I once the payments are being made

1 year ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Jeffrey! We're happy to hear that our team provided clear guidance and support as you navigated the program. Our goal is to make the process as smooth and transparent as possible while helping you move toward financial freedom. If you ever have any questions along the way, we’re here to help!

Mar. 25th, 2025

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Juanita

Everyone is so nice and very helpful...always pleasant. After my previous experience with a bogus company, FDR is the best decision made. Thank you yo each one of you for your courteous and professional behavior!!

1 year ago

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Reply from Freedom Debt Relief

Thank you so much for your kind words, Juanita! We understand how difficult it can be to trust again after a bad experience, and we’re honored that you chose Freedom Debt Relief. Our team is committed to providing courteous, professional, and supportive service every step of the way. We're here for you and appreciate your trust in us!

Mar. 13th, 2025

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Rachel Pletke Osseo, MN

Ther company is good about communications and answering questions. However, I think they should be more informative about how this type of program affects your credit score and how you are responsible for discharged debt at tax time.

3 years ago

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Reply from Freedom Debt Relief

We strive to provide quality customer care, Rachel. We aim to find real solutions that make a difference and are present every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Jun. 8th, 2022

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Carolyn Hazleton, PA

When I researched debt relief companies I found this one to be top rated. Reaching out to customer service to ask questions was very easy and they answered all my questions and concerns.

4 years ago

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Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Carolyn. Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for being a valued client of Freedom Debt Relief!

Nov. 11th, 2021

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Mike D Hyattsville, MD

I contacted this company about helping to get my interest rates reduced. They told me they would, but after 25 days had only contacted two of my creditors. When I called to find out what was going on they said they normally wait until people are 3 months behind and then are able to negotiate reduced rates or get debt forgiveness. I explained that was not what I wanted and we parted ways amicably. I would not recommend them because they did not do what they said they would do.

4 years ago

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Reply from Freedom Debt Relief

Mike, thank you for your feedback. Settlements and negotiations are dependent on accumulating sufficient funds in order to settle the debt, which takes time. We're sorry if you feel you weren't informed enough about our program. We work constantly to improve how we communicate with our clients at every stage of their program, so thank you for your feedback and know that we are working on it.

Nov. 10th, 2021

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G Miami, FL

It sounds like a great idea ,right? Well, almost they did help to lower my payout but with their fee it wasn't as much as the company had me believe it would be .bottom line make sure you have enough debt to justify making another payment to lower it.

4 years ago Edited June 5, 2023

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Reply from Freedom Debt Relief

A truly wonderful review. Thanks for sharing!

Dec. 23rd, 2025

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Kenneth Brooks Madison, AL

We were trying to get out of our timeshare and called the timeshare freedom debt company to assist. They were charging $3k and the other company we were thinking about using, was going to charge us $7k. Needless to say, we went to the timeshare site and saw a link to get out of the timeshare that would only cost $1k. We went the route of $1k and actually got out of the timeshare. I was disappointed that the freedom debt company did not mention for us to check that out, but i guess they are in business to make money.

4 years ago

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Reply from Freedom Debt Relief

Hi Kenneth, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.

Nov. 10th, 2021

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freedom debt

worked hard to make my debt go away by making it easier to pay off

4 months ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience! We are so pleased to hear that our team has worked hard to make your journey easier. Making the process manageable is key to achieving your goal of becoming debt-free.

Thank you for choosing Freedom Debt Relief!

Dec. 3rd, 2025

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Brandon Buske

Very easy to sign up. Keeping up with payments is easy as well.

4 months ago

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Reply from Freedom Debt Relief

Hello Brandon,

Thank you for sharing your positive feedback! We are so glad that you found the sign-up process and keeping up with payments to be easy. We work hard to make this journey as straightforward as possible for you. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. We’ll always be right by your side.

Thank you for choosing Freedom Debt Relief

Dec. 3rd, 2025

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Wayman Lott

Very easy process and quick results. Really informative and knowledgeable staff

4 months ago

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Reply from Freedom Debt Relief

Hello Wayman,

Thank you so much for this wonderful feedback! We are truly happy to hear that you found the process easy and efficient, and that our team provided you with knowledgeable support. That's exactly the experience we aim for! We take pride in making sure our clients are supported throughout the process. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone.

Thank you for choosing Freedom Debt Relief!

Dec. 3rd, 2025

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christopher merritt

Best move I've made to help my decrease debt and live with peace of mind.

4 months ago

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Reply from Freedom Debt Relief

Hello Christopher,

Thank you so much for sharing your experience! Hearing that joining FDR was the 'best move' you've made and has given you peace of mind truly means the world to our team. We applaud your commitment to your financial future! We're so happy to hear how much we have helped alleviate the stress you were experiencing. We look forward to your brighter financial future!

Thank you for being a valued client of Freedom Debt Relief

Dec. 3rd, 2025

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Terilee Stanscheit

I am so excited that 1 credit card is paid off, thank you so much!!

5 months ago

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Reply from Freedom Debt Relief

Hi Terilee,

That’s fantastic news — congratulations on paying off your first credit card! We’re thrilled to celebrate this milestone with you and look forward to helping you reach the finish line.

Thank you for choosing Freedom Debt Relief.

Nov. 10th, 2025

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Shirley Okada

Customer agents are very professional, thorough and patient.

5 months ago

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Reply from Freedom Debt Relief

Hi Shirley,

We’re so glad to hear that our team has made a positive impression with their professionalism and support! Thank you for recognizing their efforts — we’re here to help you every step of the way.

Thank you for choosing Freedom Debt Relief.

Nov. 10th, 2025

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Leona Robbins

Seem to be helping with credit cards and getting redults.

8 months ago

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Reply from Freedom Debt Relief

Hello Leona Robbins!

We’re pleased to hear that you are happy with your savings. Thank you for choosing Freedom Debt Relief!

Jul. 17th, 2025

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Audrey Moten

I like the way they keep in touch with their clients.

9 months ago

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Reply from Freedom Debt Relief

Hello Audrey Moten,

Thank you for taking the time to leave us a review. Our clients are our top priority, and we’re glad to hear you value the communication and support. Thank you for being a valued client of Freedom Debt Relief!

Jul. 10th, 2025

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Angela Davis

Thank you for assisting me with knocking out my debt.

9 months ago

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Reply from Freedom Debt Relief

Hello Angela Davis,

We appreciate you taking the time to leave us a review. We're so glad to have helped you make progress toward a debt-free future.

Thank you for being a valued client of Freedom Debt Relief

Jul. 10th, 2025

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Shanon

Love having the help, and yes, recommend them.

9 months ago

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Reply from Freedom Debt Relief

Thank you, Shanon, for taking the time to leave us a review!
We take pride in making sure our clients are supported throughout the process and we’ll always have your back. Thank you for choosing Freedom Debt Relief.

Jul. 8th, 2025