Name: Freedom Debt Relief
Rating: 4.7

star star star star star

Sue Vannice Sterling Heights, MI

This has been a blessing after worrying for years about debt! FDR has made the process so easy I received my first settlement offer in first two weeks... now I sleep....

8 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Mar. 19th, 2018

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Judy Barksdale Hurt, VA

They have always answered my questions and been very helpful. They also were quick to resolve the account that went to court. I would recommend to anyone

8 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2018

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Pamela Charcut Gastonia, NC

I have just begun my journey with debt freedom but I couldn't believe how fast and easy it was to get approved and get started. And I the nicest consultant ever!

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Mar. 12th, 2018

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ayman m elattar Staten Island, NY

It is really early now to make a judgement but let me say that finally I have some money in my hands to be ready to unexpected expenses which I never had in past few years

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 9th, 2018

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Greg watts Connelly Springs, NC

Can call if we need to know something and people are really nice to you on the phone from my point of view y’all a really nice and very possible for people

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Mar. 26th, 2018

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Jennifer Ruminski Lancaster, NY

I am pleased with the help that FDR is giving our family. We just joined 5 months ago they have already negotiated our first settlement on one of our highest balances.

8 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Mar. 9th, 2018

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Sara Christensen Bethel, AK

My first feelings were “Dare I trust this place?” And now I feel I have no other choice to because I have no where else to go. And it is slowly working.

8 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Mar. 9th, 2018

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glenda reese Imboden, AR

I enjoy the way the people are ready to help. I just wish the payment was not so high since I am on a fixed income. Almost half of my monthly income is taken for my payment.

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 9th, 2018

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Lydia San Antonio, TX

I wish I had read about them first. The let the fee's and interest build up, settle for the original balance or a little less, and then charge you a huge fee for all this... all while your credit plummets! If you have nothing to lose, it takes your stress away. I was looking to save myself (after cancer treatment) as the bills started pouring in... wrong decision under my circumstances! Now I have no credit and the same amount of debt! If I could only start over...

8 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

Mar. 9th, 2018

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Shannon Turner Huntsville, AL

So far I have had great success. I am very excited about the decision I made to allow Freedom Debt to assist me with this very troublesome situation. I feel so much security and am at ease at the moment.

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Mar. 9th, 2018

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Willie Andrews Clinton Township, MI

I just started but everything is going well so far I haven't had any issues and they help you get started and tell everything you need to know so as I go on I can let you know more later.

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 9th, 2018

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thomas swapp San Diego, CA

In my case 2 0f 3 settlements were settled for the full amount with no discount in lieu of legal action. Weak negotiation as far as I am concerned. 1 account to date negotiated satisfactoraily. Year later still waiting for negotiations to start on 3 remaining accounts.

8 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

Mar. 9th, 2018

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Doris Maloney Baker, LA

Thus far, I strongly support the management of my debt relief program. the only problem that I have encountered is the patience required to see the program through.

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 9th, 2018

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annie gureghain Glenolden, PA

After a year, the experience has been okay. FDR never informed me that the amount saved would be taxable; the fees were not clearly explained. I was under the impression there would not be fees, at least that's what I was told when I contacted FDR. Considering the lawsuits filed against them, both past and present, they need to be more upfront about the charges and not boast about "How great they are". I regret joining them, and even more so I regret that my credit score will be adversely impacted at the end of the program. I will have a worse credit score then I had at the beginning.

8 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

Mar. 9th, 2018

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Marie Moore Washington, NC

Freedom Debt Relief walked me through, step by step, of how everything would work. They were upfront with what all would be involved. So far program is going well.

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 9th, 2018

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Jose Luius Montoya Albuquerque, NM

A great rerlief that I will only have one payment each month for all of the ceditors listed, less interest to be paid, and to have my credit payed off sooner...thanks!

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 9th, 2018

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Isabella Francis Baldwin, NY

My first encounter with Freedom Debt Relief was very pleasant. The Associate was very knowledgeable, courteous and patient. Everyone else is supportive and helpful.

8 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Mar. 1st, 2018

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Odell Rachal Huntsville, TX

Your service is good. I only wish that you would contact all creditors and let them know you are in control of all accounts. This would stop them from being p—— off at me. Thanks. Odell Rachal.

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Judy Middletown, NY

The customer service representatives are very informative, know the goals I want to achieve in becoming debt free and made it so simple to get started.

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Tiffany Calera, AL

Their practices seem sketchy. I was told to stop paying on my credit cards and be penalized on them before they were able to help me. I'm very uncomfortable with that and it also seemed dishonest. The lady also tried to tell me, basically, that my husband's opinion didn't matter and I should do what I want no matter what my husband says.

8 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Feb. 27th, 2018

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Melanie Ooltewah, TN

I chose debt relief instead of filing bankruptcy. They take out $440 a month to disburse between my creditors but $220 goes directly to their “fees” totaling $1800 so far. Unfortunately, they only seem to work with one creditor at time. My credit score has plummeted due to their advice of stop making payments. I am sitting at a 500 right now and kinda nervous about this whole process. They have fully resolved 1 debt and in the process of closing out 2 others. I started the program in June of 2017 with 9 accounts in which they have saved me $6000 so far.

8 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Feb. 27th, 2018

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Sharon Swartz Midland, NC

I have just signed up and started the process but so far they have been excellent to work with. I am anxious to see what happens when they have to start bargaining with my creditors.

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Veronica Richard Alexandria, LA

So far I love freedom debt relief, they are the truth. Fast and friendly, that’s what I like. I will be sure to recommend friends and family. Thanks

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Robert Yates New York, NY

I have had a very pleasant experience with "Freedom". Their staff has always responded to my concerns and resolved issues with creditors. Very professional.

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Marlene Matthews Cedar Hill, TX

From what is expected,Freedom Debt Relief is trying to cut down my debt in credit cards with high interest rates that were overwhelming.They really put me to ease again.

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Robert Hurley Anaheim, CA

I like the fact that when I call customer service, I actually speak to a person that I can understand and usually I get the answers I'm looking for.

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Ann Louisville, KY

FDR takes their fees off the top of each payment, making it hard to have enough funds available in the account for Settlement Offers. If they would take their fees at the end, then I firmly believe that accounts could be settled a lot quicker, thus causing less damage to our personal Credit Reports.

8 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Carol West Chester, PA

FDR has been a terrific life line for me. Just been a member for a short time and accounts are already being settled. Just referred them to a friend.

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Teresa Talladega, AL

I was looking for something, my credit card was bad, looked online and very thankful I called freedom debit releaf, I can now get a handle on my debt, thanks so much

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Carolyn Hestand Raton, NM

All of my questions were answered promptly and in a way I could understand. The representative was very nice and very knowledgeable with the information I requested.

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Andrew G Whitby Yucca Valley, CA

POOR COMMUNICATIONS WITH CLIENTS. THEY DO WHAT THEY SAY BUT YOU NEVER HEAR FROM THEM DIRECTLY! THEY HAVE A DASHBOARD WHICH DOES NOT GIVE MUCH INFORMATION AND ISN'T REALLY EXPLAINED TO YOU. i WOULDN'T BE THERE CLIENT IF I HAD IT TO DO OVER AGAIN.

8 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Carole L Miller O'Fallon, MO

Sharing information with Freedom was easy and comfortable to work with. They are very helpful and show a genuine concern when helping you, and make the process much easier.

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Wendy Mukwonago, WI

So far I have had excellent customer service and am really excited to work with this great company. It's nice to find help along with excellent service and attention

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Charles holley Baltimore, MD

Think I think that y'all do a fair job but I think y'all should be little more aggressive with the approaches and moving things a little faster I don't know what the whole circumstance is but if I had something that I needed to work on with you guys or you need to work on was that

8 years ago

Reply from Freedom Debt Relief

Thank you for your review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Gonzalo Sanchez Chowchilla, CA

The first thing that I like about Freeland debt relief is that my my monthly payment is going to be less than my original payment that I was doing every month and that it was easy to apply

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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BRENDA HARRISON Goltry, OK

I have only been in the program for a month. I am still nervous about it. I am getting phone calls galore from my creditors and it is very nerve wrecking for me. I will be glad when they start getting paid from the program. I understand it may take a few months, but this waiting is hard for me.

8 years ago

Reply from Freedom Debt Relief

Thank you for your review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Doris Grey Prescott, AZ

So far, they have been very helpful. However, all of my acct. numbers are wrong. I am trying to be patient until they get caught up. Since I have just started, nothing has been paid down yet.

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Nabil Naboulsi Falls Church, VA

I never did debt consolidation, when I apply for I was very worry about the program. But right now I am very happy to work with freedom company Thank you so much

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Pamela Elsey Saint Albans, NY

Very knowledgeable and informative about how credit card debt is incurred (charges and interest accumulated). Gave great info on debt consolidation verses the debt resolution process.

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Evelyn Concepcion Kissimmee, FL

Freedom debt relief has been very helpful for me ... I now have a peace of mind knowing they are handling my debt situation .... I highly recommend Freedom debt relief

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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AnnaBianculli San Francisco, CA

It was wonderful to sign up with FDR and not have to worry about the credit card companies calling and sending notices. FDR handled everything very professionally.

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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cindy glover Johnstown, NY

I gave you a 3 because i guess it was not explained well enough to me about the first time that they put the money into the account...I looked at it and did not understand why i was -16.05 when i did not put any money in there yet..Had to call to have them explain it a little better to me...

8 years ago

Reply from Freedom Debt Relief

Thank you for your review and feedback! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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virginia comma Boston, MA

Debt relief has been a God send for me. They have gotten me the lowest possible payoff for each of my debts. I am very grateful to them for all their assistance. GC

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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T. Jones

I have had a positive experience this far in the program. My ability to communicate with advisors upon need has been a great help and assistance to me.

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Larry White Gainesville, TX

Pam was great in explaining the program & ensuring I was comfortable with the whole process. If it wasn't for her confidence, I wouldn't have done this. Thank you Pam!

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Rebecca Gutierrez Truth or Consequences, NM

This program is amazing. The amount of stress that has been lifted by knowing that I will be debt free from high interest credit cards in a year is incredible and amazing.

8 years ago

Reply from Freedom Debt Relief

Thank you, Rebecca, for your positive feedback of the program! We are excited to have you become debt free! Continue doing an amazing job.
Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 1st, 2018

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Pamela Clayton, NC

This review is being asked of me immediately after signing up. The process however, was simple, and the representative was friendly. He made me feel comfortable in making this decision and was very informative.

8 years ago

Reply from Freedom Debt Relief

Thank you, Pamela, for your honest feedback! We look forward to your continued success with the program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 1st, 2018

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Charles Brodhead Lewis Center, OH

I would say right now my experience has been stressful. I made a decision to ruin my credit for 4 years until all debt is paid. I am worried that this program is to good to be true. That there will be hidden expenses and legal problems from collectors. It is difficult to feel good about this decision because of the unknown. I expressed my concerns to Philip H. in an email and have not heard anything from him.

8 years ago

Reply from Freedom Debt Relief

We are sorry to hear that things were stressful for you at the beginning. We wanted to touch bases with you now that you've been enrolled in our program for awhile. Congratulations on the progress you've since made! You are well on your way to graduating from the program and becoming debt free. Keep up the excellent work! If you should have any questions or concerns at this time, feel free to reach out to client services at (800)655-6303 for immediate assistance. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future!

Nov. 1st, 2018

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William Puffenbarger Craigsville, VA

Easy company to work with on getting rid of your debt. Everyone is always so nice on the phone. They keep you informed of what is going on with your accounts.

8 years ago

Reply from Freedom Debt Relief

Congratulations, William on successfully completing our program! We wanted to touch bases to see how things were going for you. You accomplished so much while you were enrolled with us and we could not be any prouder of the great job you did. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future. Again, congratulations!

Nov. 1st, 2018

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Richard Tanner Marina, CA

Need to improve communication when authorization is needed for a settlement. I missed the opportunity to settle with one of the creditors, because I received NO CALL, E-MAIL OR TEXT. I did finally receive a letter, but it was 2 weeks after the need to authorize was on the table. This opportunity was now gone.

8 years ago

Reply from Freedom Debt Relief

We're sorry to hear of your disappointment in notifying you of your needed authorization. Since then, we see that you have successfully completed our program. Congratulations! We wanted to touch bases with you to see if there is anything we can do to improve your experiences with us. Also, did you know we have a referral bonus program? Feel free to contact our client services for more information. Thank you for choosing Freedom Debt Relief!

Nov. 2nd, 2018