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Freedom Debt Relief

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9.9

Overall Score

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jim North Port, FL

i could not recommend a good word about how we have been treated with respect to the agreement we made with freedom financial. 5 months ago we were in financial trouble but we're keeping bills paid up to date without a late payment or anything . 5 months later our creditors have not been paid a penny, they have not even been contacted to negotiate, something we were told had already been established. Without sending any payment of any kind to our creditors our credit reports show late payments longer than 120 days ,creating delinquent accounts. Credit scores went from low 700 to mid to low 500. We could not get a prepaid credit card with credit like this that this company created. We take full responsibility for the financial situation and went for help to end up with our credit completely destroyed. I have ask that freedom financial do what is needed to write letters and give these creditors the contract agreement and hope since we have cancelled the agreement we can do our own negotiations with these creditors. So far all we contacted are willing to work with us in unbelievable ways. Getting a company like freedom financial to help you is a chance you will end up like us , ruined. Try working with your creditor on your own , you will get a better deal and know what is happening. We did not become aware our creditors had not been paid or contacted 4 months after we signed the agreement. Don't believe the percentage comparison, l posted a 0 rating and it did not change there percentage advertising.

10 years ago

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Larry Landry Pierre Part, LA

Experience for the most part is very, very good. First debt took a little longer than I expected to settle, but hopefully the remaining debts will be paid off at a steady pace.

10 years ago

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Maria Granados Lehigh Acres, FL

It feels good to see at least one resolved ,can't wait for the next one. This is a big sacrifice for me ,but it will be great to be dept. free . Thank You

10 years ago

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Diane Macomb, MI

The most coniving evil company I have worked with. They lied to me and forced me into Bankrruptcy. I had 5 accounts to settle. In the year I was in the program, which I was refered through Primerica who owns the Company. I was being sued by 2 of the accounts and hired an attorney through them in my state. The attorney never meet with us or informed us of anything. The attorney set up hearings for the court dates and didn't show for either one, or inform us that ended in default judgements. Still unaware what happened we were served with a collection of our assets and frozen bank accounts. Called everyone from the hired attorney, Primerica and FDR for 5 days begging for help. All they told me is they are working on it and the creditors didn't return their calls. Why would they the creditors already had a default judgement. The end result was that our car was reposseded and was forced to file Chapter 13. Now we are paying double in court fees and filing and another lawyer. Our credit is ruined and not one person would help us. We were dropped as soon as we fell through the cracks. They collected over $8,500 in one year and not ONE ACCOUNT was settled. I'm not done with them. I will get my justice one way or another. They financially ruined us for our retirement. We are left with almost nothing. Shame on Primerica, Freedom Debt Relief and the their Law Firm. They are all liars and scam artists. They strung us along and never thought what they have done.

10 years ago

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Carol Allentown, PA

I couldn't be happier. FDR made a bad situation tolerable, asking often if I needed anything, understood the process, etc. I have so appreciated the personal attention

10 years ago

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Helein!! Los Angeles, CA

I enrolled in the program back in February 2015. I set up a monthly payment every 8th of the month, 2 weeks b4 the 8th I decided to change the payments for the 3th of the month, When I made the changes they reassure me everything was going great, a couple weeks later I checked my bank statement, I've noticed that the money still was in my account. I called and they inform me do to the changes I previously made. automatically put me behind the program, They should it inform me when I made the changes, so my first payment was collected in March, now it has been 4 month in the program with 2 month payment, and no progress of any kind, the collectors call me every day I had send collectors letters to them, they told me they will going to make the first offer but nothing has done yet! someone told me it might take at least 6 month for them to start making offers in the mean while late fees and over limits fees are accumulating. I don't know if I made the right decision to enroll with them!! The other issue I have they never call me, I have to call them to see how is everything is well!! it doesn't make sense to me why are the waiting so long to start making offers. I enrolled in the program with 25k but the time the start making offers I will be 30k deep in debt with late and over limit fees !!

10 years ago

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Dale Swisher Dayton, OH

I would like to Thank everyone at Freedom for their hard work in helping me and my family become dept free. Once again thank you so much for an awesome job that you do.

10 years ago

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Sonya Beatty Columbus, OH

The name says it all "Freedom Debt Relief" I can breathe! Great team. Keeping me informed every step of the way! I love it. I recommend them to everyone I know!

10 years ago

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Jacqueline M. Baker Brewster, MA

I have had the best experience with Freedom Debt. They were are kind and caring. They treat you as a person and not just a number. I would highly refer them to anyone.

10 years ago

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Mercedes Joplin, MO

I started with them in August and have only had 1/7 settled. The only reason it was settled was because of collections. If it hadn't gone to collections Id still be waiting which I think is ridiculous! I just settled with one of my debtors and settled myself for 50%. When I called freedom to let them know I need to drop that account they told me to send a fax. Why do I have to justify my actions!? You guys are sitting around collecting your money while my accounts are going to collections and getting sued by these companies. There's so much mixed information from every representative you call. I do not recommend this company at all!!!

10 years ago

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chad derouen LA

I'm pleased with the progression. I thought that we would be closer to settling with all creditors. Hopefully we can settle soon so my credit score can return to where it was. Other creditors are lowering my cc availability due to the non payment on the accounts that are under review.

10 years ago

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james norman Los Angeles, CA

So far it's ok but not great I would have gave a 10 but lacking communication on your part , I was ked to right a letter for confirming I wanted an account added and was told just take a pic and email it and countess weeks or I think was a month went by i had been calling and calling and asked about the account being added said was still in review and finally got a curtious, call I asked about it and was said it didn't work it needed to be faxed and I never got no phone call or email in regards , i could have taken care of this matter long ago , still waiting to here back from you about the new account being added to the program

10 years ago

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Cherlyn Fresno, CA

Worst most unprofessional company I have ever dealt with! They prey on people in financial trouble promising deep write offs. Doesn't happen. Some were less than the 21% fees they charge. Top it off, they have you change your address to theirs and now all my 1099s were mailed there and they have yet to forward them to me. It is March 10, 2015. I called and they say they never received them. Interesting that 5 creditors verify Freedom's address as where they were sent and they haven't received them? Not a coincidence. DO NOT USE THIS COMPANY!!! Call your creditors and negotiate your own settlements. That is what I ended up doing when I had multiple legal suits filed against me due to Freedom not contacting certain creditors as promised.

10 years ago

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daniel Grandville, MI

Have been very satisfied with them ,took care of one of my debts within first couple of months! They continuously keep in touch with me monthly if I have any questions and always are very helpful!

10 years ago

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BRENDA RAMIREZ New Orleans, LA

Freedom Debt Relief has lifted a heavy weight off my shoulders. Sign up ans customer communications is excellent. I'm not done with the program yet which is why I rated an 8

10 years ago

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Frances Nyack, NY

I am really happy as of now. They have settled one of my accounts. Also I am looking forward to another excellent settlements to my another accounts. Very professional with dealing with them

11 years ago

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Thomas Copley

Easy to talk to and fast results and answers

2 months ago

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Reply from Freedom Debt Relief

Thank you, Thomas! We're happy to hear things have been easy and fast for you! We are always available to help whenever you need. Thank you for choosing Freedom Debt Relief.

Oct. 17th, 2025

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Cheryl Beyer

Knowledgeable reps with kindness about my concerns.

2 months ago

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Reply from Freedom Debt Relief

Cheryl Beyer, Thank you for sharing your experience with us. We’re glad to know our communication and service have met your expectations, and that you’re seeing progress in your program. We're excited to support your path to financial wellness. If you need anything, reach out to (800) 655-6303 or support@freedomdebtrelief.com
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Oct. 1st, 2025

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Edward Potulin Jr

I just start with Freedom one month ago not sure

2 months ago

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Reply from Freedom Debt Relief

Edward Potulin Jr, Thank you for sharing your experience. We’re happy to hear you’re pleased with your progress and that we've helped relieve some of the financial stress along the way. If you need anything, our support team is always here for you.

Oct. 1st, 2025

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Dan Tyler

So far so good i just started the program.

2 months ago

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Reply from Freedom Debt Relief

Dan Tyler, Thank you for your review. We’re thrilled to hear you’re seeing positive progress and feeling relief from financial stress. Your journey toward financial freedom is important to us, and we’re honored to be your partner through FDR.

Oct. 1st, 2025

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ronald nowden

I like the trust and professionalism is great

3 months ago

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Reply from Freedom Debt Relief

Ronald Nowden, Thank you for your feedback. We’re happy to hear that our team’s communication and support have helped ease your financial stress. Your progress is inspiring, and we’re honored to support your journey.

Oct. 1st, 2025

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brenda jacobs

Thanks for helping me to get the debts better

3 months ago

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Reply from Freedom Debt Relief

Brenda Jacobs, Thank you for sharing your experience. We're glad to know you're satisfied with your progress so far. Our goal is to ensure every member succeeds, and we’re here for any support you may need along the way.

Oct. 1st, 2025

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Bill Schooley

I like how you keep me informed in a timely mannor

3 months ago

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Reply from Freedom Debt Relief

Bill Schooley, Thank you for your kind words. You're doing great, and we’re excited about your financial progress. If there’s anything you need, please don’t hesitate to reach out. We’re here to support your continued success.

Oct. 1st, 2025

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LA D

Peace of mind that this will be resolved.

3 months ago

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Reply from Freedom Debt Relief

LAD, Thank you for your feedback. We’re happy to hear that our team’s communication and support have helped ease your financial stress. Your progress is inspiring, and we’re honored to support your journey.

Oct. 1st, 2025

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Eve Williams

Freedom Debt relief is giving me hope for the futre!

3 months ago

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Reply from Freedom Debt Relief

Eve Williams, We're thrilled to know we've helped reduce some of the financial stress you’ve been experiencing. Your journey toward a brighter financial future is important to us, and we’re excited to be part of it. Please reach out anytime for further support.

Oct. 1st, 2025

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J D

Over $40 in fees in one month, thats too many monthly service fees in less than $30 days

3 months ago

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Reply from Freedom Debt Relief

J D, Thank you for sharing your feedback. We understand your concerns regarding the fees and how they can feel overwhelming. Our goal is always to be transparent, and we’d be happy to review your account in detail to explain any charges and ensure everything is accurate. Please feel free to contact our member services team at (800) 655-6303 or support@freedomdebtrelief.com so we can assist you further.

Oct. 1st, 2025

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Kelly Boyer

The process was simple and extremely easy to get set up.

3 months ago

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Reply from Freedom Debt Relief

Kelly Boyer, we cannot tell you how elated we are to hear about your experience!
We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2025

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james burns

I like they are helping me to resolve my debt.

3 months ago

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Reply from Freedom Debt Relief

James Burns, we cannot tell you how elated we are to hear about your experience!
We applaud each client when taking their first step to becoming debt-free as we know it takes a lot to be able to make that decision. Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free. We are committed to providing customer satisfaction and you have our full attention 7 days a week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Sep. 12th, 2025

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Vicki Dauer

You are all amazing! You all deserve a raise!

3 months ago

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Reply from Freedom Debt Relief

Hello Vicki Dauer,
We’re elated to be able to assist you along your debt-free journey. Our team takes pride in providing world-class customer service to our clients.
Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2025

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Joseph Braden

So far the service has been excellent!!!

3 months ago

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Reply from Freedom Debt Relief

Joseph Braden, We cannot tell you how elated we are to hear about your experience!
We applaud each client when taking their first step to becoming debt free, as we know it takes a lot to be able to make that decision. Rest assured you are in good hands, and we're working hard to obtain great settlements on your accounts.
Please log onto your Client Dashboard at www.fdrclient.com for account updates.

Aug. 27th, 2025

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adewoyin bunmi

Good awareness from them.like the communication

3 months ago

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Reply from Freedom Debt Relief

Adewoyin Bunmi, We applaud each client when taking their first step to becoming debt-free — it takes strength and determination to make that decision. We’ll always be right by your side as you continue through the program. Thank you for choosing Freedom Debt Relief!

Aug. 27th, 2025

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Britt Moore

Thus far, I am pleased with the progress FDR is making!

8 months ago

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Reply from Freedom Debt Relief

Thank you for your review, Britt!

Apr. 23rd, 2025

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Rachel Pletke Osseo, MN

Ther company is good about communications and answering questions. However, I think they should be more informative about how this type of program affects your credit score and how you are responsible for discharged debt at tax time.

3 years ago

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Reply from Freedom Debt Relief

We strive to provide quality customer care, Rachel. We aim to find real solutions that make a difference and are present every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Jun. 8th, 2022

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Carolyn Hazleton, PA

When I researched debt relief companies I found this one to be top rated. Reaching out to customer service to ask questions was very easy and they answered all my questions and concerns.

4 years ago

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Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Carolyn. Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for being a valued client of Freedom Debt Relief!

Nov. 11th, 2021

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Mike D Hyattsville, MD

I contacted this company about helping to get my interest rates reduced. They told me they would, but after 25 days had only contacted two of my creditors. When I called to find out what was going on they said they normally wait until people are 3 months behind and then are able to negotiate reduced rates or get debt forgiveness. I explained that was not what I wanted and we parted ways amicably. I would not recommend them because they did not do what they said they would do.

4 years ago

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Reply from Freedom Debt Relief

Mike, thank you for your feedback. Settlements and negotiations are dependent on accumulating sufficient funds in order to settle the debt, which takes time. We're sorry if you feel you weren't informed enough about our program. We work constantly to improve how we communicate with our clients at every stage of their program, so thank you for your feedback and know that we are working on it.

Nov. 10th, 2021

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G Miami, FL

It sounds like a great idea ,right? Well, almost they did help to lower my payout but with their fee it wasn't as much as the company had me believe it would be .bottom line make sure you have enough debt to justify making another payment to lower it.

4 years ago Edited June 5, 2023

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Kenneth Brooks Madison, AL

We were trying to get out of our timeshare and called the timeshare freedom debt company to assist. They were charging $3k and the other company we were thinking about using, was going to charge us $7k. Needless to say, we went to the timeshare site and saw a link to get out of the timeshare that would only cost $1k. We went the route of $1k and actually got out of the timeshare. I was disappointed that the freedom debt company did not mention for us to check that out, but i guess they are in business to make money.

4 years ago

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Reply from Freedom Debt Relief

Hi Kenneth, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.

Nov. 10th, 2021

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Jerry Martin

Everything just moving too slow. any questions just call me please.

4 months ago

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Reply from Freedom Debt Relief

Jerry Martin, we appreciate you taking the time to leave us a review!
We applaud each client when taking their first step to becoming debt-free, as we know it takes a lot to be able to make that decision. We look forward to your brighter financial future! We’ll always be right by your side. Please call us at 800-655-6303 if you need any further assistance.

Aug. 19th, 2025

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alicia lowery

How well they have worked with me and answered any questions I've had

4 months ago

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Reply from Freedom Debt Relief

Alicia Lowery, we appreciate you taking the time to leave us a review!
We applaud each client when taking their first step to becoming debt-free, as we know it takes a lot to be able to make that decision. We look forward to your brighter financial future! We’ll always be right by your side. Please call us at 800-655-6303 if you need any further assistance.

Aug. 19th, 2025

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Shannon Black

Easy to work with and making great headway with my creditors.

4 months ago

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Reply from Freedom Debt Relief

Shannon Black, we appreciate you taking the time to leave us a review!
Our team takes pride in providing world-class customer service to our clients.
We look forward to your brighter financial future! Thank you for being a valued client of Freedom Debt Relief!

Aug. 11th, 2025

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Diane Pickert

Freedom Debt Relief has taken away my financial stress. Thank you!

4 months ago

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Reply from Freedom Debt Relief

Thank you, Diane Pickert, for taking the time to leave us a review!
We're so happy to hear how much we have helped alleviate the stress you were experiencing. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone.
Please call us at 800-655-6303 if you need any further assistance.

Aug. 11th, 2025

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Sherrie Morris

I’m clearing up debt, And this services they provide so far

4 months ago

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Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Sherrie Morris!
We applaud every client who takes their first step toward becoming debt-free. It takes strength and commitment to make that decision, and we’re proud to walk this journey with you. Our clients are our top priority, and ensuring that you feel supported and respected is our main goal.
Thank you for being a valued client of Freedom Debt Relief!

Aug. 4th, 2025

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NICOLE MILAN

I am very please with FDR! They have been very helpful with my journey

4 months ago

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Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Nicole Milan!
We applaud every client who takes their first step toward becoming debt-free. It takes strength and commitment to make that decision, and we’re proud to walk this journey with you. Our clients are our top priority, and ensuring that you feel supported and respected is our main goal.
Thank you for being a valued client of Freedom Debt Relief!

Aug. 4th, 2025

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Wesley Bowers

Customer Review Video

4 months ago Edited November 5, 2025

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Reply from Freedom Debt Relief

Thank you for your review, Wesley!

Jan. 13th, 2025

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Charlene Dillon

I really liked the way my questions were answered and explained.

4 months ago

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Reply from Freedom Debt Relief

Hello Charlene Dillon,
Our team takes pride in providing world-class customer service to our clients. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Jul. 25th, 2025

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Pamela Wallace

They handled my debts efficiently and kept me informed of the process

4 months ago

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Reply from Freedom Debt Relief

Hi Pamela Wallace,

We appreciate you taking the time to leave us a review. We take pride in making sure our clients are supported throughout the process. Thank you for choosing Freedom Debt Relief

Jul. 24th, 2025

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KJ M

I'm still learning how this works but I've had one debt cleared so far.

4 months ago

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Reply from Freedom Debt Relief

Hello KJ M,

We appreciate you taking the time to leave us a review. We’re elated to be able to assist you along your debt-free journey. Please log onto your Client Dashboard at www.fdrclient.com for account updates.

Jul. 24th, 2025

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Debbie Roehn

I liked the feeling a got after signing my papers. I feel like I have a future

5 months ago

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Reply from Freedom Debt Relief

Hello Debbie Roehn,
We cannot tell you how elated we are to hear about your experience. We look forward to your brighter financial future!
Thank you for choosing Freedom Debt Relief!

Jul. 24th, 2025

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Ekram Arnous

I started seeing the process of my credit cards, everything is good Thanks

5 months ago

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Reply from Freedom Debt Relief

Hello Ekram Arnous!
We’re pleased to hear that you are happy with your savings. Thank you for choosing Freedom Debt Relief!

Jul. 17th, 2025

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Carmen

Everything about this plan is perfect and i love the program

5 months ago

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Reply from Freedom Debt Relief

Hello Carmen!
We’re elated to be able to assist you along your debt-free journey. Thank you for choosing Freedom Debt Relief!

Jul. 17th, 2025