Freedom Debt Relief
9.9
Overall Score
Daniel Eubanks ,
So far my experience has been very positive. I am very appreciative of all the help and advice that I have received from all members that I have been in contact with.
5 years ago
Reply from Freedom Debt Relief
Thank you for your thoughtful review, Daniel. We are thrilled to hear about your success. You have been a great client and we thank you for taking the first step to resolving your debt. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Dec. 12th, 2020
Celine Ontario, CA
Easy to work with, very compassionate and listens well to client needs and work to gather the best resources and supports to help clients meet their financial needs. I couldn’t be happier.
5 years ago
Reply from Freedom Debt Relief
It is rewarding to hear such great feedback about our Client Services team. Celine, we strive to assist our client and we are thrilled you took the first step to resolve your debt with us. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Dec. 11th, 2020
Colin H Nashville, TN
Good about negotiating for you BUT charge extremely high fees for each settlement. By the time you pay the fee that is charged you are not saving very much money. For example on a loan that had an original amount of $2,000 they negotiated it down to $1,000 but also charged me a $500 settlement fee. When using this program your credit score will drop drastically, I suggest working with creditors on your own or using a company that charges a small monthly fee.
5 years ago
Reply from Freedom Debt Relief
We are sorry to hear you are disappointed with our service efforts at this time, Mr. Colin, and appreciate you voicing your concerns regarding your account. Please consider the fact that our service offers a proven solution at an affordable monthly cost that helps our clients pay down their entire debt; principal, fees, interest, and all, even when considering our settlement fees. Please let us know how we can support your financial journey. Thank you for choosing Freedom Debt Relief.
Nov. 30th, 2020
Cav Napoleonville, LA
Very inconsistent and the dashboard provided to clients is useless. It’s not kept up to show progress.
The first settlement that was accomplished was void and now I owe more on the second settlement then I did on the first.
Grad date is a moving target.
5 years ago
Reply from Freedom Debt Relief
Cav, thank you for bringing this to our attention. if you have not already, let have you call our Customer Service line to confirm if the progress on our end is matching on the dashboard. Please be aware that until each account is negotiated and the confirmed resolution date is resolved the graduation date will be an estimate. That varies because our clients can make an additional deposit which could potentially speed up the timeline and that's just one variable that affects the graduation date. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Nov. 30th, 2020
Mary Seibert Pittsburgh, PA
All excellent and good. Everyone I speak with his kind and informative!!! I feel the support from everyone in my anxiety as I try to await resolution to my debts.
5 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to share with us, Mary. We care for our clients and provide current information about the program. We are here 7 days a week anxious to address any need that arises. We look forward to your coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Nov. 10th, 2020
Veronica Vienna, VA
Many of my debts were held until the debts were increased so much, that afterward after they claim debt relief on a debts, with their fees counted in, you end up paying more. Plus the companies that you end up negotiated send you a 1099 for debt cancellation and you owe taxes like income. I was asked time and time again to get one of their associated “loans”! I ended up selling my home and giving them an extra 10k to excelerate the program. The money sits there, not getting any interest instead of my bank. They also charge you a fee to send a check of $10. Each time they mail a check. Funny they were doing this for a $14. Monthly debt for 8 months. Beware! I still have two debts that have not resolved and the cash is there to pay them in full. They just want their fees!
5 years ago
Reply from Freedom Debt Relief
Veronica, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Nov. 9th, 2020
jake williams New York, NY
Average, was great in beginning, but I was offered a loan about a year in from a sub company and they were very rude. I tried reaching back out and contacting freedom debt relief but my complaint and attempt fell on deaf ears. I would of given a higher mark if they actually responded to me.
5 years ago
Reply from Freedom Debt Relief
Jake thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Nov. 3rd, 2020
Larry W Underwood Orlando, FL
Calling Freedom Debt Relief was the best thing I ever done. I now have all my debt behind me and I'm ready for a new start. Thank you Freedom Debt Relief!!
5 years ago
Reply from Freedom Debt Relief
Larry, thank you for those kind words. We strive to provide quality customer care throughout the program. We are thrilled to see the success with a fresh start. Congrats and thank you for choosing Freedom Debt Relief.
Oct. 23rd, 2020
Lisa Balsan ,
I have mixed feelings. In the beginning I thought it was a really good program, but I'm not as sure now. I don't like that it takes so long to negotiate which is jacking up the balances, so I really don't see where the savings is. I also don't like the search for new debt and there should be an option to turn that off.
5 years ago
Reply from Freedom Debt Relief
Thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Oct. 27th, 2020
Sks1969 Carlisle, PA
I feel this is a shady company. When you Ask questions they will never answer you. They beat around the bush. You would think that the better deals they make with the companies for lower pay back means that you would have to pay less. But it really just means they’re making more money! When you try to raise your payment amounts on the app it gives you a payoff date that is not accurate.
5 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to leave us a review. We would like to discuss your concerns with you. Please contact Client Services at 800-655-6303 at your earliest convenience. Thank you for choosing Freedom Debt Relief!
Oct. 20th, 2020
Tammy Halvorson , WI
How fast and knowledgeable everyone is, was very easy to get started. Everything is going on a timely fashion. Glad I made the choice to go this direction.
5 years ago
Reply from Freedom Debt Relief
Amazing feedback, Tammy. We understand that finances can take awhile we are so happy our processes were efficient, easy, and understandable. We are here every step of the way and we look forward to the coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Oct. 19th, 2020
kevin wooden Philadelphia, PA
So far it has been great. Alittle frustrating because of how long it takes but I understand and freedom debt has been awesome and helped me understand the process
5 years ago
Reply from Freedom Debt Relief
Thank you for leaving us a review, Kevin! We understand the urge to want to settle your accounts as quickly as possible. Rest assured, as long as you continue staying committed, we'll be able to get you to a debt-free future in no time! For updates concerning your graduation path, please reach out to Client Services at 1(800)655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Sep. 29th, 2020
Larry Twyman Washington, DC
The representatives were very helpful providing good suggestions of how to handle situations like constant phone calls and letters from various debt collectors.
5 years ago Edited September 14, 2021
Reply from Freedom Debt Relief
Thank you, Larry! We are so happy we could provide you with exceptional service while helping you to keep your creditors negotiated and settled. Feel free to lean on us and to reach out to Client Services at 1(800)-655-6303 if you need assistance handling your creditors. Thank you for being a valued client of Freedom Debt Relief!
Oct. 4th, 2020
Kevin Law Norwich, NY
she was really very helpful, pleasant, friendly. She was the nicest . She helped me with everything I never to get done plus more. scale from 1 to 10. She was. 10 1\2😊
5 years ago
Reply from Freedom Debt Relief
Thank you, Kevin! We are so glad we could provide you with a helpful and friendly service. It's rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!
Oct. 4th, 2020
Deborah ,
No one returns my phone calls and one of the debt settlements was for five yeas. I was told I would be done within 3 to 4 years. The funny thing is five-year settlement is for $1399.00. I call numerous times about this concern although I approve it because I was feel pressured. I am thinking about cancelling because I am not happy with the service i am receiving and the false intentions.
5 years ago
Reply from Freedom Debt Relief
Thank you for expressing these concerns with us, Deborah. Please understand your graduation path is an estimated time frame based on the negotiations done on your behalf with your creditors. We will work hard to get you to a debt-free future as soon as possible, however, we would like the opportunity to discuss the details of your account more in-depth. This is why one of our team members will be reaching out to you for additional information at this time related to your program. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Sep. 17th, 2020
Mark Gomes Merced, CA
I'm getting my debt paid down I have a graduation date 2023 and I love it we were drowning in debt and they saved us💯👍🤠
We love you Freedom Debt Relief thank you
5 years ago Edited September 14, 2021
Reply from Freedom Debt Relief
Hello, Mark! Thank you for taking the time to leave us a review. Our team works hard on reducing your debts and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Sep. 9th, 2020
Listentome Tucson, AZ
I am not happy just finding out about the settlement fees after I have been in the program for a year. Now all of a sudden I start getting settlements when I was told it would be 4-6 months and nothing about being charged 25% of the beginning balance of my accounts. Those fees and the amount of repayment is high for one and very low for another not happy about this at all. Out of the almost 3K saved in my monthly deposits over half has gone to fees for the program.
5 years ago
Reply from Freedom Debt Relief
We sincerely apologize if you feel we were not transparent concerning our settlement fees. Yes, we do take a fee. However, only after we've successfully reduced the balance owed to the creditor. If you would like to learn more about how the fees are structured, please give us a call at 1(800)655-6303 or you can chat with us through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Sep. 8th, 2020
Sharise Lytle Bolivar, MO
Freedom Debt Relief has made a believer as they have integrity and assisted me so fast. Love the communication and ease of the app as well. Thank you.
5 years ago
Reply from Freedom Debt Relief
Thank you, Sharise, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Aug. 29th, 2020
Dayna Young Allen, TX
DO NOT ENROLL WITH THIS COMPANY. I was sued twice by creditors while in the program and ended up paying more than my original debt. I enrolled with them because I had debt from helping my father pay his medical bills. He has since passed away. I was with them for 3 years and had to defer my monthly deposits twice due to my father being in the hospital and taking a leave of absence from work. One of my settlements during one of these months had a payment of $10 per month for the first 10 months. When I deferred my deposit that month, FDR did not send the $10 payment because they said I didn't have the funds. I did have the funds and the worst part was they still took out $500 that same month for their fees on another settlement. I was sued by the creditor because the settlement went null and void due to the non payment of the $10 and I ended up paying more than the original debt. The second time I was sued was on one of my settlements that was supposed to be paid off. I had paid all of my settlements and called to "graduate" from the program. I was then told that the last payment on one of my accounts was rejected from the creditor. FDR told me they sent the payment, twice to the creditor and it was rejected both times. Obviously I asked why and I was told it was being sent to their escalation dept. I called and called and was never given an answer. In Jan. of this year, 2020, I was served with papers that I was being sued by a collection agency. FDR never did their part to find out why this had happened and the creditor sold the account to a collection agency. I found out all of this on the day I was served with the lawsuit. I lodged a complaint with the Better Business Bureau and was recently in touch with someone at FDR regarding this issue. They came back with, we have found that you didn't have the money your account to make that last payment. I then asked them, if I didn't have the money in my account, why did you send 2 payments to them? I have yet to get an answer. The bottom line with FDR is this . . . if you are enrolled and have any kind of life altering situation (my dad having open heart surgery which led to my leave of absence from work) and have to defer a deposit, FDR doesn't care. I have all the bank statements from my dedicated account showing I had enough money to make the settlement payments during the two months I deferred the deposits and they still let my settlements go null and void. I have had to pay more money to my creditors by enrolling with FDR than I would have if I had just paid the accounts off on my own. And, the customer service is useless. When you call with any kind of issue, you have to tell whoever answers your call the whole situation again. You can never get the same person on the line, so needless to say, I have spent hours upon hours re-stating my question/problem. The standard response is, we are sending this issue to our escalation dept. and someone will get back to you. I don't think they even have an escalation dept. because in all of this time and the 2 major issues I've had, I've NEVER spoken to anyone. No one has ever called me back and I was blindsided by a lawsuit from a collection agency, not even from the original creditor. Again, do not sign up with them. I'm writing this review to hopefully stop anyone else from going through what I have. It's not only the money but the anguish I suffered from a company who can get away with anything and not care one bit how it affects their clients. As long as they collect their settlement fees and all the other fees charged, it's all okay. I have fees on my bank statements for $10, $3 etc. for FDR to send a check to a creditor. Every month they sent a payment, the charge stated on my statement said, $3 for paper check sent or $10 for express payment sent. Why was it sent express?? This was every month for most of my settlements. All of it is just maddening. Just FYI, I HAD TO click on 1 star for the review as it wouldn't let me put 0 stars.
5 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to leave us a review, Dayna. We're sorry to hear about your experience and we would like to discuss this with you. A member of our team will be reaching out to you shortly to discuss your concerns. Thank you for choosing Freedom Debt Relief!
Aug. 25th, 2020
Regina Neff Hopewell Junction, NY
Every customer rep is very friendly and knowledgeable and was able to answer my questions right away. I always have a great experience each time I call.
5 years ago
Reply from Freedom Debt Relief
Regina, thank you for your thoughtful review. Our years of experience allow us to answer your questions. Each interaction we strive to make it easy and understandable. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 25th, 2020
Andrea Tencza Seneca, SC
Everything was going along fine, and Freedom From Debt settled 4 of my accounts. The last account was a problem. I was not aware that I had to appear in court, and I don't know who appeared in my behalf. It was settled for the full amount, over $29,000 + interest !of medical debt. I NEVER would have agreed to that, but since I had signed a POA, I gave FFD the right to act for me. It would have been better for me if I had gone to court to give my side of the story. I paid for legal representation, and I feel betrayed. Calls to my "advisor" did not help. So, do your research to find out what debt relief companies have the best rating.
5 years ago Edited September 14, 2021
Reply from Freedom Debt Relief
Andrea, thank you for bringing this to our attention. Please allow us to reach out to you so we may the address the mentioned concerns. Thank you for choosing Freedom Debt Relief.
Aug. 25th, 2020
Manny Lujan Sedalia, MO
The program was great until I cancelled it due to costs. I called to close my account a few days before they withdrew the monthly fee of $254 from my bank. The lady I spoke with said she closed it. On payday I checked my account & FDR withdrew the $254. I called a second time & a man closed my account & said the $254 would go back into my bank acct. on the 20th - It didn't - I called a 3rd time asking for my $254 plus whatever was left in my dedicated account. The lady told me that FDR had to contact my creditors due to negotiations & they would need to listen to my recorded audios about cancelling before they could reverse the transaction. According to my agreement, I can cancel at any time without penalty & get what's owed to me. The agreement also stated that upon cancellation, FDR would immediately stop all interaction (HAVE NO CONTACT) with my enrolled creditors. So why was I told I had to wait another 7 days so FDR could make a decision about reversing the $254 withdraw? I called again to ask about my money & the lady hung up on me & sent me to the survey. I tried again & another lady told me that it looked as though my issue was being resolved because my dedicated account balance was ZERO! That I should look at my bank account again because the transaction was reversed. Here I am on the 22nd & have yet to receive my $254 or the money that already in the dedicated account!!! Aug the 17th was the $254 withdraw date. I called to cancel on the 14th, then again on the 18th, again on the 20th, the 21st and today is the 22nd... and to this day... I have NOT received MY MONEY!! I am so angry with FDR & would appreciate if SOMEONE could explain this to me. When I try calling the system no longer has me as a client, but I was still able to log on to my dashboard as of yesterday, the 21st... WHAT THE ****? I just want my money back ... It's been tough as it is & I really can't afford what this program has cost me!
No Thanks FDR
Manuel Lujan
Sedalia, MO
5 years ago
Reply from Freedom Debt Relief
We are very sorry to hear about your experience, Manuel. It is never our intention to put our clients in further hardship when dealing with us. We understand why this would be frustrating for you, and we would like the opportunity to discuss this more in-depth. Please know a member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Aug. 25th, 2020
Pauline Franklin Paris, TX
It was a pleasure working with Freedom,customer service was always courteous. Sorry that I am not able to continue at this time. Look forward to working with you in the future.
5 years ago
Reply from Freedom Debt Relief
Hi Pauline! We are sorry you aren't able to continue with us at this time, but we do thank you for taking the time to share your feedback with us. We know that hardships arise, which is why we will be here whenever you need us in the future. We are always happy to assist! Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Aug. 18th, 2020
Stacey Kendall Sacramento, CA
I’m very satisfied with the freedom debt team I’m over half way there and couldn’t be happier with the progress and help they’ve been to me ....
5 years ago
Reply from Freedom Debt Relief
Congratulations, Stacey! We are so excited to hear how well the program is going for you during this time. Keep up the great work, and you will be debt-free in no time! Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for allowing Freedom Debt Relief to be an affordable solution when resolving your debt!
Aug. 18th, 2020
Sandra Goode Duncanville, TX
Wonderful interaction with representative very cordial and courteous. Took time to truly explain my inquiry of matter of importance to me. She made my day so very pleasant!
5 years ago
Reply from Freedom Debt Relief
Sandra, thank you for sharing your thoughts about our program. We are so thrilled to be part of the resolution to your debt. We look forward to your completions, and if you ever need our assistance please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
Aug. 12th, 2020
Joe Spradlin Fort Myers, FL
Very smooth from day till completion.
We are only two months away from taking care of $40 k in debt.
FDR was amazing.
Very satisfied with entire process.
Thank you
5 years ago
Reply from Freedom Debt Relief
Hello, Joe! Thank you for your wonderful feedback. We're elated to hear about your success thus far and we look forward to assisting you further. If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Aug. 6th, 2020
HollyAnn Povee Sun City, AZ
Worst experience of my life. They lie to you, they tell you and its in their contract "we do not charge a fee for our services until a settlement is reached and approved by you." They tell you after you make 3 monthly payments they will begin work with your creditors, LIE, LIE, LIE. After 3 monthly payments, they change that to 6 months before they work with your creditors. They tell you "if you cancel all your money will be returned to you except what is paid to the creditors" LIE, LIE, LIE. We paid 4 months of payments and when we cancelled they charged us $100's, yet not one of our creditors had been contacted and no settlement was ever approved. I've contacted our creditors and have actually worked out something much better and shorter than Freedom proposed. DO NOT USE FREEDOM, DO IT YOURSELF.
5 years ago
Reply from Freedom Debt Relief
HollyAnn, we're sorry to hear about your experience with our company. A member of our team will be reaching out shortly to discuss your concerns. Thank you for being a valued client of Freedom Debt Relief!
Jul. 29th, 2020
Julie Green Phoenix, AZ
I have found them to be most knowledgeable & helpful in establishing the best practices in bringing my debt on my credit cards down & everything paid off
5 years ago
Reply from Freedom Debt Relief
Hi Julie! Thank you for taking the time to leave us a review. We strive to provide the best service to our clients to ensure they feel confident and educated throughout our program. Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Jul. 28th, 2020
Review Source
Jeni Biberstein Bluffton, IN
They make the whole process so simple. The stress I felt is gone and my debt is almost gone, too! Everyone I've spoken with is so professional and helpful. Great company!
5 years ago Edited September 14, 2021
Reply from Freedom Debt Relief
Jeni, we are so glad to hear that you are pleased with our services. We work very hard to ensure our clients are able to receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. If you ever need our assistance please call Client Services at (800) 655-6303.
Jul. 18th, 2020
Shannon Banner Independence, MO
I have called 7 times telling you I decline a settlement. It's been going on for months I said I wanted a better percentage and less payments your people just keep ignoring me and have sent it in a txt message for me to accept over 100 times I finally just gave up on calling you on it. And just ignore it like you have done with my wishes. I ask that you stay on that account and renegotiate so interested rates didn't go up. And you don't even listen to anything I ask. I wish I'd of went with a company that listened to it's customers. But I'm kinda stuck but I will never accept that one offer but I'm sure you'll just keep sending it for me to accept and ignore what I say. I just quit calling you it took 30 to 40 minutes out of my day each time for no one to even listen
5 years ago
Reply from Freedom Debt Relief
Shannon, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Jul. 20th, 2020
Flora Smith Kennett, MO
Freedom Debt Relief has helped me immensely to get out of debt. I no longer have creditors calling and harassing me at work and they go out of there way when I need to make adjustments.
5 years ago
Reply from Freedom Debt Relief
Flora, thank you for sharing your thoughts about our service. We are glad to hear that you are no longer dealing with creditor contact. We do our best to make this process as easy as possible for our clients. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
Jul. 16th, 2020
Joseph San Juan,
So far it’s been a very good experience. Agents have been courteous, attentive, friendly and professional.
My program has been worked on effectively and in a timely manner.
5 years ago
Reply from Freedom Debt Relief
We appreciate you sharing with us today, Joseph. This is not an easy subject and all matter should be handled with care. We strive to provide the best customer service. Thank you for choosing Freedom Debt Relief. If you have any questions please call 800-655-6303.
Jul. 22nd, 2020
Sandra F Vanvalkenburgh Saint Ignace, MI
My agent Dakota was very friendly and made me feel like I'm not the only one in the world having a difficult time in life. I was very pleased with her customer service
5 years ago
Reply from Freedom Debt Relief
Sandra, thank you for sharing your thoughts about our service thus far! We are so glad to hear that we could help relieve some stress. Our clients are very important to us, and ensuring that you have a great experience is always a top priority. If you ever need our help please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
Jul. 9th, 2020
kb Fort Worth, TX
Absolutely lovely. I like being able to communicate the way I want (email) instead of constant phone calls. They helped us get through this and were great.
5 years ago
Reply from Freedom Debt Relief
Thank you for your review, KB! We are happy to hear you are pleased with our services. Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Jul. 28th, 2020
Lisa Johnson Memphis, TN
I can't believe how FDR has resolved most of my debt in less than a year, thanks for making my life better, I will recommend FDR to anyone that's in debt and need help
5 years ago
Reply from Freedom Debt Relief
Hello there Lisa! It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. If you ever need our assistance please call Client Services at (800) 655-6303.
Jun. 27th, 2020
ChristianO West Covina, CA
At first I was skeptical after doing some research and reading but as time has been going by there has been some positive activity and can’t wait to graduate!
5 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to leave us a review, Christian! Each month as you fulfill your program commitment, you get one step closer to being debt-free! We are excited to assist you throughout this journey! Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for letting us be your partner on your journey to a debt-free future.
Jul. 21st, 2020
Roberta Buffalo, NY
When I’m unsure with what I wanna do they give me all my options so I can make the right decision that benefits me. I’m very happy with your company!
5 years ago
Reply from Freedom Debt Relief
Greetings Roberta! We are so glad we could give you such endless support during your time with us. We understand this process is not easy, which is why we want to ensure we are there for you whenever you need us! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard and check the progress of your account. Thank you for being apart of the Freedom Family!
Jul. 21st, 2020
Annie Manno Memphis, TN
I would not recommend this relief program for a couple reasons. They will extend “in negotiations” and “settling” for unreasonable amount of time to collect their own profit. I was assured when I first signed up it wasn’t like that. I understand they need to make money from helping me lower my debt after researching more about medical debt especially for my child who is 9, was being drawn out when the hospital already sold the debt to a collection agency for pennies. Breaks my heart that company’s are allowed to do this and collection agency’s as well freedom debt relief program would take advantage of people wanting to pay back their debt
5 years ago
Reply from Freedom Debt Relief
Annie, we empathize with your frustrations and that's why we need to speak with you so we can resolve your concerns. We never intend on making anyone's situation worse. We are truly here to help you! A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Jun. 19th, 2020
Lonetta Savage Catonsville, MD
So far the process is much easier than thought of at first. My husband is happy to be working on his debt as he move forward retirement in the future.
5 years ago
Reply from Freedom Debt Relief
Lonetta, we are so happy to hear this. Our great accomplishment is helping our client become debt-free. We are honored to be apart of the journey towards financial freedom. Please give us a call at (800) 655-6303. If you ever need our assistance.
Jun. 27th, 2020
Sandy Chicago, IL
FDR works well with your budget. The help and guidance they offer made a huge relief on the stress I was carrying prior to calling them. Thank you, FDR.
5 years ago
Reply from Freedom Debt Relief
Sandy thank you for sharing your feedback with us. We are so thrilled to hear that we could relieve you of some of your financial stress. If you ever have any concerns please give us a call at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
Jun. 27th, 2020
Timika Zareski Greenwood, IN
Freedom Debt Solution provided me with a consolidation program that was easy to understand and reduced my debt by half. I got consistent updates on status.
5 years ago
Reply from Freedom Debt Relief
Timika, it's our pleasure to keep you informed throughout this process! We are so glad we could help you reach your goal of financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Jun. 18th, 2020
Brenda Albuquerque, NM
Very knowledgeable people, they explained the program and were able to answer all of my questions. The customer service is fast and resolved my issues.
5 years ago Edited September 14, 2021
Reply from Freedom Debt Relief
Welcome to Freedom Debt Relief, Brenda! We take great pleasure in accompanying your debt-free journey. Your kind feedback about our Client Services team is appreciated. Our advocates strive to provide superb experiences for our clients. Thank you for choosing Freedom Debt Relief. Here's to financial success!
Jun. 16th, 2020
Minhaj Spring, TX
As they promised, they took care of the negotiations and all communications with the lenders. Somethings are very clear though like my graduation date which was set at the start of the program was pushed further ahead.
5 years ago
Reply from Freedom Debt Relief
Hi Minhaj! We are so glad we could make your graduation path as clear and forthcoming as possible. We understand our client's have a goal to reach and we like to ensure they are supported throughout the entire process. As you continue, utilize your Client Dashboard to check for updates and alerts concerning your program. Thank you for being a valued client of Freedom Debt Relief!
Jun. 9th, 2020
Sue McLain Michigan City, IN
They are extremely helpful and have shown me how to get my debt back on track. I would highly recommend this company to anyone looking for a way to get out of debt.
5 years ago
Reply from Freedom Debt Relief
Hello, Sue! We're appreciative of you taking the time to leave us a review! We're elated to hear about your success within our program and we look forward to you becoming debt-free. If you need assistance, please give Client Services a call at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Jun. 6th, 2020
Joseph Gray Knoxville, TN
Great customer service and easy to follow instructions. From the moment I first called the process has been very simple and made everything very stress free.
5 years ago
Reply from Freedom Debt Relief
We're always happy to help, Joseph. One of our top goals is to ease the financial concerns of our clients. We are glad to hear you now have peace of mind since enrolling with us. Your Client Dashboard is a resourceful way to monitor your progress. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Jun. 3rd, 2020
Donna Corley Houston, TX
Knowledgeable, courteous, extremely competent professionals making wonderful deals in short amount of time. Very impressed with percentage agreed upon in settlements.
5 years ago
Reply from Freedom Debt Relief
We're happy to help! Thank you, Donna, for your amazing feedback. It's rewarding to hear you've enjoyed your experiences with us. Our goal is to maximize the benefits clients gain while enrolled in our program. Thank you for allowing Freedom Debt Relief the opportunity to accompany your financial journey.
May. 22nd, 2020
John Hultin Fort Worth, TX
very informative.walked me through details of my settlement,he made sure I was satisfied with the answers I was given. All of FDR employees do this, every time I call. They are extremely polite and thorough.
5 years ago
Reply from Freedom Debt Relief
Thank you, John, for sharing your exciting feedback. We enjoy educating our clients about the progress they're making toward financial freedom. We also appreciate you complimenting the service provided by our advocates in Client Services. Please continue to reach out to us with questions concerning your account. Thank you for being the best part of Freedom Debt Relief!
May. 22nd, 2020
Debbie Wyatt-Smith Richmond, VA
I'm very hurt and misled because I was due to graduate March 2021 and now the targeted date is an entire year later (April 2021). I had two remaining debts and FDR sat on over 6-months awaiting negotiations. Interest grew, fees continued and my same deposit of $1072 per month remained. I started this program in 2016 on a 4 year commitment that is now looking like 6 years. I will not recommend this program to anyone like .e who has sacrificed my health and lack of a vehicle. I looked forward to ending this program March 2021. I'm hurt and totally mislead.
5 years ago
Reply from Freedom Debt Relief
We're so sorry to hear how disappointed you are with the outcome of using our service, Ms. Smith. Our common goal is to accelerate you along the Graduation Path as quickly as possible. We also aim to set the proper expectations when explaining the details of our service. One of our experienced team members will be reaching out to you shortly regarding the concerns mentioned. Thank you for voicing your concerns with us today and for choosing Freedom Debt Relief!
May. 22nd, 2020
Mistee Newark, DE
With everything that is going on with the Covid 19 virus. Something should have been sent to reduce payments or put them on hold for several months for those going through this crisis.
5 years ago
Reply from Freedom Debt Relief
Hello, Mistee! We certainly understand due to the recent pandemic it may be hard to stick to your normal deposit schedule. That's why we have created a process for clients who may be worried about how they can continue to afford the program during this time. Please, contact Client Services at (800) 655-6303, and we can help. Thank you for choosing Freedom Debt Relief!
May. 19th, 2020
M.F or June A, Wolter Clearlake, CA
It was very easy to pay off our credit card debt with FDR. There was a set plan that was affordable. It is amazing that it's almost over with great savings.
5 years ago
Reply from Freedom Debt Relief
We really appreciate your kind feedback, Mr. and Mrs. Wolter! We strive to find our clients a plan that best suits them when becoming debt-free. Please reach out to us if you need anything at 1(800)-655-6303. Thank you for letting us be your advocate on your journey to a debt-free future.
May. 19th, 2020
