Name: Freedom Debt Relief
Rating: 4.7

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hirad ali

I believe working with you is so had I feel betrayed

2 weeks ago

Reply from Freedom Debt Relief

Hi Hirad,

We’re sorry to hear that you’re feeling this way. We take concerns like yours very seriously and want to make sure your questions are addressed and your account is reviewed carefully. Our team is here to provide clarity and support throughout the process.

Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com

Mar. 17th, 2026

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Verified Customer

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Jay Borstein

Not returning my calls. No response from legal department

2 months ago Edited January 22, 2026

Reply from Freedom Debt Relief

Hi Jay,

Thank you for bringing this to our attention. We’re sorry to hear about the difficulty you’ve had reaching our team, and we understand how frustrating that can be. Your concerns are important to us, and we want to make sure they’re addressed as quickly as possible. Someone will be reaching out to you to go over your accounts.

We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Jan. 27th, 2026

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Kat V

Always super nice on the phone. They don't make you wait. They keep you up to date. Portal is easy to navigate. Love it 😀

8 months ago Edited July 7, 2025

Reply from Freedom Debt Relief

Hello Kat V,
Thank you for taking the time to leave us a review. We're so happy to hear how much we have helped alleviate the stress you were experiencing and that you're enjoying the Client Dashboard!
Thank you for choosing Freedom Debt Relief!

Jul. 9th, 2025

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fortworth steeler

Payment for their services has changed since I started the program. I had to make repairs on my vehicle right at the beginning of this process, and they would not let me skip a payment even though I was told I could. If you get disconnected on the phone, they won't call you back.

8 months ago

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Livin' Loud Outdoors

I wish you would make contact with all my creditors so they know we are working on this, just seems like a better idea than them beating me up until it’s their turn!

8 months ago

Reply from Freedom Debt Relief

Hello,

Thank you for sharing your feedback with us! We understand how important it is for you to have your creditors aware of the situation. If you have any concerns or if you’d like to discuss this further, Please call us at 800-655-6303 if you need any further assistance. We’re here to support you every step of the way.

Thank you for choosing Freedom Debt Relief!

Jul. 3rd, 2025

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BettyAnn Kehl

I love this program! FDR honestly has saved my sanity, livelihood, and my anxiety that had been consuming my everyday life!

9 months ago

Reply from Freedom Debt Relief

Thank you, BettyAnn Kehl, for taking the time to leave us a review.
We’re so happy to hear how much we have helped alleviate the stress and anxiety you were experiencing. Our team takes pride in providing world-class customer service to support you every step of the way.
Thank you for being a valued client of Freedom Debt Relief!

Jul. 8th, 2025

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Norma Cooper

I like the peace of mind I have. And the people they are very nice and friendly and willing to help in any way they can.

9 months ago

Reply from Freedom Debt Relief

Hello Norma Cooper,

We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!

Jun. 27th, 2025

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Brenda Spurgeon

The process is slow but at least half of my charge accounts are now enrolled for reduced settlement payment amounts. Thank you.

9 months ago

Reply from Freedom Debt Relief

Hello Brenda Spurgeon!
We appreciate your patience, and we're glad to see progress with your accounts. We're here to support you every step of the way!

Thank you for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Katie Rozik

This has been the best decision I’ve made in my life. I feel so much less stress financially because of freedom’s guidance. Thank you!

9 months ago

Reply from Freedom Debt Relief

Hello Katie Rozik,
Wow, thank you so much for sharing! We're thrilled to hear that Freedom Debt Relief has made such a positive impact on your life. It's exactly what we aim for! If you ever need further assistance, we're always here to help. Thank you for choosing Freedom Debt Relief.

Jun. 23rd, 2025

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Jimmy B

Saving me money while getting my debt paid and getting my credit back in order. I highly recommend FDR if you have gotten yourself in serious debt

9 months ago

Reply from Freedom Debt Relief

Hello Jimmy B.,
We are very happy to hear that our program is working for you! Thank you for choosing Freedom Debt Relief.

Jun. 23rd, 2025

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Marsha Reith

I was promised within 6 to 8 months that all my debt would be handled and it’s been eight months and I’ve had two out of my 12. The other 10 are still extremely angry and I could’ve made arrangements through them personally instead of through you guys. Biggest mistake of my life going with you guys. Still trying to find a way to get out of this.

9 months ago

Reply from Freedom Debt Relief

Thank you for your review Marsha, we understand your frustrations and we would like the opportunity to talk with you about your concerns. An account specialist will be reaching out to you soon.

Jun. 20th, 2025

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Tony Manning

Very easy to understand what would’ve took long but did not been in the program a little over a year and we’re about done

9 months ago Edited June 13, 2025

Reply from Freedom Debt Relief

Hi Tony,

Thanks for sharing your experience! We’re glad the process was straightforward and that you’re nearly finished with the program. We appreciate your trust and look forward to helping you reach the finish line!

Best,
Freedom Debt Relief

Jun. 25th, 2025

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Kenjiro Baez batista

The value of what the company has done to me plus in regards the fact that if I knew earlier about this company I would’ve been able to get it done

9 months ago

Reply from Freedom Debt Relief

Hi Kenjiro Baez batista,

We appreciate you taking the time to leave us a review!

Jun. 26th, 2025

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Nando martinez

I'm very happy with the outcome, freedom has helped me reduced my debt by 50% and that's amazing. I will continue using it and recommending it.

9 months ago

Reply from Freedom Debt Relief

Hello Nando Martinez!
That’s fantastic to hear! We’re thrilled that Freedom Debt Relief has made such a positive impact on your financial journey. We truly appreciate your continued trust and recommendations.

Thank you for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Emmanuel Ogbonna

The service is fantastic, and the staff is always willing to answer your questions. They have settled one of the debts, and I am grateful.

9 months ago

Reply from Freedom Debt Relief

Thank you for your review, Emmanuel! We're glad to hear you're happy with the service and that we could help settle your debt. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Melissa Hoffman

I like the quickness with the settlements. I dont like that I keep getting threatening letters from the enrolled debts still.

9 months ago

Reply from Freedom Debt Relief

Thank you for your review, Melissa Hoffman! We're glad to hear you're pleased with the quick settlements. We understand the frustration with receiving threatening letters, and we’ll continue to work on resolving that. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Kb888s

I was in a financial situation, They have helped me to get back on track. This is helping my credit score. Thank you Freedom Debt Relief.

9 months ago

Reply from Freedom Debt Relief

Hello!
Thank you for your review! We're here to continue supporting you on your financial journey. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Karen Worthington

It has been six months and only 1account has been negotiated I expected a faster process one account has gone to collections I thought freedom was suppose to help not make it worse

10 months ago

Reply from Freedom Debt Relief

Thank you for your feedback, Karen. We’re sorry to hear that your experience so far hasn’t met your expectations. We understand how frustrating it can be to see slow progress, especially when an account moves to collections. While the timeline can vary depending on creditor behavior and your deposit schedule, we want to make sure you feel supported and informed throughout the process. Our goal is always to reduce your overall debt and help you reach financial freedom as efficiently as possible. Please reach out to our customer support team—we’d be happy to review your account with you and discuss next steps to get things moving more quickly.

May. 28th, 2025

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Paul Province

So far their a company. So far they have settled few of my debts. Have just a few to go. It's worth giving this company an opportunity to help you.

10 months ago

Reply from Freedom Debt Relief

Thank you for your feedback, Paul! We're glad to hear you've seen progress and are nearing the finish line. We appreciate your trust and are proud to support you on this journey.

May. 20th, 2025

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Christian Burgess

Super easy to follow the plan. The staff at FDR are very kind and I never felt as if I were being judged for my credit concerns.

10 months ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Christian! We’re so glad you found the plan easy to follow and felt supported without judgment. That’s exactly the environment we aim to create.

May. 20th, 2025

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Jeanelle Wilson

Freedom debt relief has really been a great relief to me as far as paying off my debts that I owe they've done a wonderful job and I'm well pleased

10 months ago

Reply from Freedom Debt Relief

Thank you so much for your kind words, Jeanelle! We’re truly glad to hear that our support has brought you relief. It means a lot to know you're pleased with the progress.

May. 20th, 2025

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Carolyn Wooding

Freedom stays in contact with me every step of the way. I like their system for paying down my debt. I always get answers to my questions.

10 months ago Edited June 13, 2025

Reply from Freedom Debt Relief

Thank you for your wonderful feedback, Carolyn! We’re happy to hear our communication and service have met your expectations. It’s great to know you’re making progress toward becoming debt-free even faster. We’re here to support you all the way!

May. 20th, 2025

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Gee

They are doing a great job at working with my creditors to eliminate my debt,so appreciate all the work that is done,excellent job!

10 months ago

Reply from Freedom Debt Relief

Thank you for your kind words, Gee! We’re glad to be helping you on your path to debt freedom and appreciate your trust in us.

May. 20th, 2025

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Yvette Huffman

FDR has taken a lot of the stress off me! They have done exactly like they promised. I highly recommend them for you debt relief!

10 months ago

Reply from Freedom Debt Relief

Thank you so much for your kind words, Yvette! We're thrilled to hear that the program has helped relieve your stress—that’s exactly what we aim for. Knowing that we’re delivering on our promises means a lot to our team. If you ever need anything or have questions along the way, we’re just a call or message away. We’re proud to be part of your journey to financial freedom!

May. 13th, 2025

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Anna Shaneyfelt

They don't let your debtor's know that they are working with you so the debtor's continue to call, they ask for repeats of statements to be emailed or downloaded and then become confused because they have so many statements, some with different names but the same debt because it's been so long so then you are overpaying. It's quite unorganized, sadly.

10 months ago

Reply from Freedom Debt Relief

Hi Ana, we are sorry to hear you feel this way about our program. A point of contact has already been assigned to assist you with this matter.

May. 13th, 2025

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Shirley

I like how fast they get to the creditors. And how they keep me informed about each step that’s taken to get my creditors payed.

11 months ago

Reply from Freedom Debt Relief

Hi Shirley, thank you for sharing your satisfaction with our service efforts!

May. 13th, 2025

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David Lacross

Place is a joke They enrolled me into a program that I should have never been in. The salesman (who work off commission) should have advised me to go to their other program. Also I was told any deferred interest that happens during the time I’m in the program the creditors wipe it away and pay on the principal. I had a 700 plus credit score going into their program and now I’m in the 300’s. Be aware when using these guys. They have created more of a financial issue than I had before

11 months ago

Reply from Freedom Debt Relief

HI David, thank you for sharing your experience — we're truly sorry to hear that the program did not meet your expectations. We understand how frustrating it can be to feel misinformed, especially when it impacts your credit and financial well-being. Our team is here to help clarify your options and make things right, a point of contact had already been assigned to address your concerns.

Apr. 29th, 2025

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Devan Duvall

They have done exactly whatthey said they would. Take care of my credit card debt with one reasonable payment. I'm happy.

11 months ago

Reply from Freedom Debt Relief

Hi Devan, we’re so glad to hear that you’re happy with the program and that things are going as expected! It’s great knowing the process is working for you and helping reduce your debt with a manageable payment. If you ever have any questions or need support along the way, we’re always here to help.

May. 1st, 2025

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James Graves

I really like the way my rep takes care of my creditors. They work out a deal and I make sure I continue my payments. It is such a a relief

11 months ago Edited July 22, 2025

Reply from Freedom Debt Relief

Thank you for sharing your positive experience, James! We're so glad to hear that Freedom Debt Relief has already made progress on your debt in just two months and that you found the team helpful and efficient. Your recommendation means a lot, and it's encouraging to know the program is working well for you so far.

Apr. 29th, 2025

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Chester Wright Jr

Employees are very helpful, courteous and professional. We've been a member for only a few weeks and they're already working on our debts.

11 months ago

Reply from Freedom Debt Relief

Thank you for your kind words, Chester! We're thrilled to hear you've had a positive experience with our team so far. We're committed to working hard on your behalf and excited to help you move closer to financial freedom. Please don't hesitate to reach out if you ever have questions — we're here for you!

Apr. 28th, 2025

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Marcel Kitissou

So far, I have been satisfied working with Freedom Debt Relief. They always keep me updated about my progress in a timely manner.

11 months ago

Reply from Freedom Debt Relief

Thank you for your feedback, Marcel! We’re happy to hear you’re satisfied with your experience so far. Keeping you informed and updated is a top priority for us, and we’re excited to continue supporting you on your journey toward financial freedom!

Apr. 28th, 2025

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Sal Island

Freedom Debt Relief helped get my debt in order and settled my accounts for really great price. I would recommend this program if you’re on a tight budget.

11 months ago

Reply from Freedom Debt Relief

Thank you for your feedback, Sal! We're so glad to hear that Freedom Debt Relief was able to help you get your debt in order and settle your accounts at a great price. It's wonderful that the program worked for your budget, and we truly appreciate your recommendation. Wishing you continued success on your financial journey!

Apr. 21st, 2025

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kim perryman

Your debts will be held off bring negotiated because they take large fees out to settle accounts AND change the payment structure to the settlement account without letting you know and charge monthly fees to generate a “physical check” which the settlement company decided they wanted. For example. Cc1 Debt approx 2000–settled at half (1000.00) but then charged over 500.00 for their “settlement fee” depleting the dedicated acct… they only negotiate with 1 or 2 creditors at a time.. leaving the rest hanging in the balance

11 months ago

Reply from Freedom Debt Relief

Thank you for your honest feedback, Kim. We’re truly sorry to hear that you’re feeling frustrated, and we appreciate the opportunity to clarify how the program works.

Our goal is to negotiate the best possible settlements, and we do this strategically—often one or two creditors at a time—to help maximize results based on your available funds. The fees you mentioned are part of our service, and they are only charged after a successful negotiation has been reached and approved by you. That said, we never want you to feel surprised or left out of the loop. We’re here to keep the lines of communication open and transparent every step of the way.

An account specialist will be reaching out to address your concerns.

Apr. 23rd, 2025

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Marisol Ordonez

what I don’t like from Freedom Debt Relief is that after you’re paying the creditors and them you still have to request a payoff letter to the creditors to get it removed from the your report makes no sense to me that I have to go out of my way after paying them a pretty high fee to negotiate my the removal from my credit report 😡

11 months ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Marisol. We completely understand how frustrating it can feel to take those extra steps after already committing to and completing a debt settlement.

While we work hard to negotiate and settle your debts for less than what you owe, the removal of accounts from your credit report is ultimately up to the original creditors and how they choose to report to the credit bureaus. Unfortunately, debt settlement doesn’t automatically remove the account from your report—it typically gets updated to show as “settled” or “paid.”

An account specialist will be reaching out to address your concerns,

Apr. 23rd, 2025

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julie griffin

You are doing an amazing job every settlement makes me so happy. I’m a lot less stressed you are a lifesaver. So glad I made the call.

11 months ago

Reply from Freedom Debt Relief

Thank you so much for your kind words, Julie! We’re so happy to hear that each settlement brings you relief—it’s what we aim for. Knowing that you feel less stressed and more in control means the world to us. We're honored you made the call and chose us to walk this journey with you. You’re doing a great job, and we’re here for you every step of the way!

Apr. 23rd, 2025

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Marie Singh Gebhard

I am very much impressed with freedom debt relief with the way they are helping me down my debt . I can sleep better now.

11 months ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Marie. We're so glad to hear that you're feeling more at ease and sleeping better—that peace of mind is exactly what we aim to provide. We're honored to be part of your journey toward financial freedom and are here to support you every step of the way.

Apr. 10th, 2025

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James Hannah

So far , so good. I have made my first payment so I really can’t say but so much BUT I can say that all the representative that I have spoken to have been very supportive

2 weeks ago

Reply from Freedom Debt Relief

Hi James, it’s great to hear that your first payment is in the books and that our team has been supportive throughout the start of your journey! We’re here to keep that momentum going. Please log onto your Client Dashboard at www.fdrclient.com for account updates or call our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 2nd, 2026

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Coetta Bradford

The way they explain the process. Thank you

1 month ago

Reply from Freedom Debt Relief

Hi Coetta,

Thank you for your kind words! We’re glad to hear that our team was able to clearly explain the process and make things easier to understand.

If you have any questions or need further assistance, please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com

Mar. 2nd, 2026

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Tanya Przybylski

Well hard to say I just started, I get a bit nervous getting emails just about everyday about behind on a payment from at least of my creditors, I don’t like that , but is to be expected I guess, customer service great

1 year ago

Reply from Freedom Debt Relief

Tanya, thank you for sharing your experience! We understand that starting the program can feel a bit nerve-wracking, especially with creditor communications. While some of this is expected in the process, please know that our team is here to support you every step of the way. We're glad to hear you’ve had a great experience with our customer service! If you ever have concerns, don’t hesitate to reach out—we’re happy to help!

Apr. 2nd, 2025

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T Dominguez

Upfront with everything, pretty much got an estimate of all my creditors and what I’ll be paying, so far I’m very happy with how it’s being handled.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience! Transparency is important to us, and we’re glad to hear you feel informed and happy with how things are going. We're here to support you every step of the way!

Mar. 27th, 2025

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Ralph Kersey

Uploading documents are a waste of time. Offers to reduce the balance owe are ignored. By the time a settlement is accepted late charges and interest for months have been applied and the settlement offer is a lot of these charges. Civil papers are served on you after documents have been uploaded. You receive no notice that they documents are being reviewed have reviewed. I would not recommend this service to anyone based on the current service.

1 year ago

Reply from Freedom Debt Relief

Hi Ralph, we are sorry to hear that you are not satisfied with your experience. An account specialist will be reaching out to address your concerns.

Mar. 19th, 2025

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Sarah Van Orden

My credit score has not improved and it’s been a year. Then after settlements were reached I was approached by a company affiliated with freedom debt relief to get a one time loan and complete the pay offs but that interest rate is outrageous and if I continue to make just the payment they set I will owe more than I even went into the program owing. This is not as glamorous as it is all made to be.

1 year ago

Reply from Freedom Debt Relief

Hi Sarah, thank you for your feedback. We understand you frustration and we encourage you to reach out to our customer service team to address your concerns.

Mar. 19th, 2025

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Tamel

Bernie M was great in helping me. He had help from your efficient computer connections with financial institutions organized to cover all aspects of debt management.

1 year ago

Reply from Freedom Debt Relief

Thank you for your kind words, Tamel! We're so glad to hear that Bernie was able to assist you and that our system helped make the process smooth and efficient. We appreciate your trust in us, we are here to support you on your journey to financial freedom!

Mar. 13th, 2025

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Rochelle Ellis

I feel that i chose the right company to help me with a fresh start Freedom is proving to be the best for my needs thank you freedom you are 5 stars in my experience

1 year ago

Reply from Freedom Debt Relief

Thank you so much for your wonderful feedback, Rochelle! We're thrilled to hear that you feel confident in your decision to work with Freedom Debt Relief. It's great to know we're meeting your needs and providing you with the support you deserve.

Mar. 12th, 2025

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Deborah F Serna

I liked how they explained the process to me, and they made me feel comfortable with what and how it was going to work. A great weight was taken off my shoulders.

1 year ago

Reply from Freedom Debt Relief

That’s wonderful to hear, Deborah! Feeling comfortable and informed during the process is so important, and we're glad Freedom Debt Relief helped lift that weight off your shoulders. Wishing you continued success on your journey to financial freedom!

Mar. 10th, 2025

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Michael Morales

I have freedom relief 3 stars. Because this is my frost time that I ever needed help to take care of all of my financing. But it dose feel nice knowing that all of my debts are being taken care of and no worries. Thank you.

1 year ago

Reply from Freedom Debt Relief

Michael, thank you your feedback. We are happy to hear that you have found relief while working with us!

Mar. 12th, 2025

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Ann Blaschke

They do great work negotiating but aren’t very helpful when it comes to dealing with creditors calling and continuing to ask for payments even after a settlement has been reached.

1 year ago

Reply from Freedom Debt Relief

Hi Ann, thank you for your feedback. We understand creditor calls can be overwhelming, which is why we have incorporated resources in your dashboard to help guide you through those tough conversations.

Mar. 5th, 2025

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Wellis

The representatives have been very professional and always there to answer any of my questions. Feel more comfortable about my decision. Stay tuned; Wellis

1 year ago

Reply from Freedom Debt Relief

Thank you for your kind words, Wellis! We're so glad to hear that our team has been professional and supportive in answering your questions. Making the decision to tackle debt can be overwhelming, but we’re here for you every step of the way. We look forward to continuing this journey with you—stay tuned for even more progress!

Mar. 5th, 2025

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UcinaLuna

Hello everyone! I was between FDR and NDR but something tell me that FDR is much better , I decided to go for it and Im very pleased with their service they do as they said.

1 year ago

Reply from Freedom Debt Relief

Thank you for taking the time to write a review! We are honored that you chose to work with us! Welcome to the Freedom family!

Mar. 10th, 2025

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Martha Yazzie

I like how they went over my bills with me and explained everything that was going to happen. I worked with Az well trained person and she helped me with all my questions.

1 year ago

Reply from Freedom Debt Relief

Hi Martha, we are happy to hear our team has been able to answer all of your questions! Please let us know how we can continue to support you!

Feb. 25th, 2025