Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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Janice Lange

FDR has reduced the financial stress I have been experiencing at a time when I needed it the most. I make regular, affordable monthly payments and they do the rest. Their website provides the negotiating process information I needed. My dashboard keeps me informed of the progress being made. Thank you FDR for giving me back my life!

1 year ago

Reply from Freedom Debt Relief

Hi Janice, thank you for sharing your experience! We’re so glad to hear that Freedom Debt Relief has been able to reduce your financial stress during a critical time. It's wonderful to know that our affordable monthly payment plans and comprehensive online tools have been helpful for you. We’re committed to keeping our clients informed and supported throughout the process. Thank you for trusting us to help you regain control of your finances. If you have any further questions or need assistance, please don’t hesitate to reach out.

Jul. 15th, 2024

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Verified Customer

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William

I think they done well to help with settling (2) debts of mine. One has a settlement, and the other is in progress. They have resources for counseling on the process and other financial matters. I can reach out to them at anytime.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, William! We're glad to hear that Freedom Debt Relief has been helpful in settling your debts. It's great that one settlement is already complete and progress is being made on the second. Our resources for counseling and financial matters are here to support you every step of the way. Don't hesitate to reach out to us anytime you need assistance. We're here for you!

Jul. 3rd, 2024

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Verified Customer

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LaMar Binder

They keep you informed and have a plan for you. They supply you with the tools to know how they work, and why they make their decisions. Their Customer Service is as good, if not better than any I've experienced. And if politeness is important to you, they are your company. I'm impressed.

1 year ago

Reply from Freedom Debt Relief

Thank you for your wonderful feedback, LaMar! We're thrilled to hear that you've been impressed with our communication, transparency, and customer service. Providing you with a clear plan and tools to understand our process is important to us, and we're glad you find our approach helpful. Politeness and excellent customer service are core values at Freedom Debt Relief, and we're grateful for your recognition. Please let us know if there's anything else we can do for you!

Jul. 3rd, 2024

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Verified Customer

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Qigong Nurse

Almost the best I could dream of. There was one customer service manager who just wouldn't budge on what we can afford, so over the past 4 months we've had to do reduced payments to ultimately consult with a bankruptcy attorney. Everyone ends at FDR has been amazing, though. Now that the bankruptcy conversation is happening, we were able to get planned reduced monthly deposits to avoid having to quit the program altogether.

1 year ago

Reply from Freedom Debt Relief

Thank you for your honest feedback. We're glad to hear that most of your experience with Freedom Debt Relief has been positive and that our team has been amazing overall. We understand how challenging financial situations can be, and we appreciate your patience and persistence. We're committed to working with you to find solutions that fit your needs, and we're glad that we've been able to adjust your monthly deposits to help you stay in the program.

Jul. 1st, 2024

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Verified Customer

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Noemí Haro

All advisors have been supportive, patient and helpful ensuring all my questions and concerns are addressed in a timely manner. They keep me in the loop regarding my account and changes in status which makes it easy for me to know what to expect.

1 year ago

Reply from Freedom Debt Relief

Thank you for your feedback, Noemi! We're thrilled to hear that our advisors have been supportive, patient, and helpful throughout your experience with us. Keeping you informed and addressing your questions promptly is a top priority for us, and we're glad that you feel well-informed about your account and its status. We appreciate your trust in us and look forward to continuing to assist you!

Jul. 3rd, 2024

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Verified Customer

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Charles

Everyone was very helpful and empathetic. They were professional, patient, and involved. My questions and concerns were addressed quickly and with clarity. I was contacted frequently to check on my progress with FDR. I was updated and kept in the loop throughout the entire process. The DASHBOARD was easy to navigate.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Charles! We're delighted to hear that our team was helpful, empathetic, and professional throughout your journey with Freedom Debt Relief. It's great to know that your questions and concerns were addressed promptly and clearly. We strive to keep our clients informed and involved, and we're glad you felt well-supported with frequent updates. Thank you for choosing FDR!

Jul. 3rd, 2024

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Verified Customer

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Donna

They were incredibly knowledgeable and helpful in answering all my questions. I am extremely satisfied with the service I received. I will definitely be recommending them to my friends and family. Thank you for a great experience!

1 year ago Edited June 25, 2024

Reply from Freedom Debt Relief

Hi Donna, thank you for your kind words! We're thrilled to hear that our staff provided you with knowledgeable, helpful, and attentive service. Your satisfaction is our top priority, and we're glad you had a great experience. We appreciate your recommendation and look forward to serving your friends and family as well. Thank you for sharing your positive experience with others!

Jul. 3rd, 2024

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Verified Customer

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Marsha

I was generally pleased with the service as they always answered my questions. However, there were some outcomes that left me slightly dissatisfied. The one aspect that disappointed me was having to pay taxes on negotiated payoffs, even though it wasn't their fault. Overall, I was happy with their service.

1 year ago Edited May 7, 2024

Reply from Freedom Debt Relief

Thank you for sharing your experience with us, Marsha. We're glad to hear that our team was able to answer your questions and that you were overall satisfied with our service. Your feedback is valuable to us, and we appreciate your honesty about the outcomes that left you feeling a bit unhappy. We understand that unexpected factors like taxes can be disappointing, even when they are outside of our control. We strive to provide clear information and guidance throughout the process to help manage expectations.

May. 10th, 2024

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Verified Customer

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Dayna

I found the service to be extremely helpful and easy to use. Whenever I had a question, there was always someone available to provide direct answers. Thanks to this service, I was able to get out of debt, which has made me feel really positive. Overall, I highly recommend it.

1 year ago

Reply from Freedom Debt Relief

Dayna, thank you so much for sharing your experience with us! We're thrilled to hear that you found our service extremely helpful and easy to use. We appreciate your recommendation and kind words. If there's anything else we can assist you with or if you have further questions in the future, please don't hesitate to reach out. We're here to support you.

May. 10th, 2024

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Verified Customer

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Janice

I have always had positive experiences with the service provided. The team has been able to answer all my questions and address any issues that have arisen. I feel confident in their abilities and have no doubts about their expertise. Overall, I am very satisfied with the service and would highly recommend it to others.

1 year ago

Reply from Freedom Debt Relief

Hi Janice, thank you so much for your kind words and for sharing your positive experiences with our service! We're thrilled to hear that you have always had positive interactions with our team and that we've been able to address your questions effectively. Your recommendation means a lot to us, and we truly appreciate you spreading the word about our service to others.

May. 8th, 2024

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Verified Customer

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Ronald

I had a great experience with this company. They responded promptly and made everything clear, which streamlined the process. I did my research and chose them over another company, and I'm glad I did. Everything is online and phone calls are answered quickly. All my questions were addressed immediately. Just keep up the good work!

1 year ago

Reply from Freedom Debt Relief

Hi Ronald, thank you so much for your kind words and for sharing your experience with us! We are thrilled to hear that you had a great experience with our company and that our prompt responses and clear communication streamlined the process for you. Thank you again for choosing us and for your encouraging words. We look forward to serving you again!

May. 8th, 2024

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Verified Customer

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Paul

So far, my experience has been satisfactory. The service has met my expectations, and any issues I've had were resolved. Overall, I am content with the service provided.

1 year ago Edited May 7, 2024

Reply from Freedom Debt Relief

Paul, thank you for taking the time to share your feedback with us. We're pleased to hear that our service has been satisfactory overall and that we've consistently met your expectations. Thank you for trusting us!

May. 10th, 2024

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Verified Customer

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Emma

I've had a decent experience with this service. Sometimes it takes a while for them to get back to me, but I understand everyone's busy. I appreciate that they were the first to reach out to me about my debts. It would be great if they could respond to calls and emails more promptly.

1 year ago

Reply from Freedom Debt Relief

Hi Emma, thank you for sharing your feedback with us. We're glad to hear that you've had a generally positive experience with our service and that we were able to proactively assist you with your debts. We apologize for any delays you experienced in our responsiveness. Your time is important to us, and we're continuously working on improving our communication efficiency.

May. 8th, 2024

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Verified Customer

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Larry

I had a great experience with this company because of their kindness and professionalism. The team was very courteous and I ended up hiring them for the job. Overall, I found their service to be pretty good. I would recommend them to others without hesitation.

1 year ago

Reply from Freedom Debt Relief

Larry, thank you very much for your glowing review! We are delighted to hear that you had a great experience with our team and that our kindness and professionalism stood out to you. Your recommendation means a lot to us, and we truly appreciate your confidence in us. If there's anything more we can do for you or if you have any further feedback, please feel free to reach out. Thank you once again for choosing us and for sharing your positive experience.

May. 8th, 2024

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Verified Customer

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Yvonne

I had a positive experience with them. Their customer service was always helpful and responsive whenever I had questions. They were easy to work with and made an effort to provide me with the information I needed. I appreciate their support and would recommend them to others.

1 year ago

Reply from Freedom Debt Relief

Thank you so much for your kind words and recommendation, Yvonne! We're thrilled to hear that you had a positive experience with our customer service team. Providing helpful and responsive assistance is a top priority for us, and we're glad that we could provide you with the information you needed. Your recommendation means a lot to us, and we're grateful for your support.

May. 9th, 2024

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Verified Customer

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Killian

The customer service representatives were incredibly courteous and helpful. I must admit, I haven't been as active on the platform as I should have been, and that's on me. As an elderly user, I would appreciate a more user-friendly desktop interface. I believe they refer to it as a dashboard, but I could be mistaken. Overall, I think the online customer service experience could be improved for users like me who may struggle with technology at times.

1 year ago

Reply from Freedom Debt Relief

Hi Killian, thank you for sharing your feedback with us. We're delighted to hear that you found our customer service representatives courteous and helpful. Your feedback is invaluable to us, and we apologize for any challenges you've encountered with our dashboard. We are continuously working to enhance our platform's usability and accessibility for all users, including those who may struggle with technology at times.

May. 10th, 2024

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Verified Customer

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Rachel

The customer service I received was exceptional. Every time I called, they answered my questions thoroughly and made me feel reassured. Their upfront and enthusiastic approach always put me at ease, especially during times of concern. It was truly an excellent decision to choose their service.

1 year ago

Reply from Freedom Debt Relief

Rachel, thank you so much for your kind words and for choosing our service! We're thrilled to hear that you had an exceptional experience with our customer service team. Your decision to choose our service means a lot to us, and we're committed to continuing to provide excellent support and guidance throughout your journey.

May. 10th, 2024

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Verified Customer

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Matthew

I had a positive experience with the program overall. The lady who explained everything was helpful, but I didn't like how they chose which accounts to address first. It made my credit worse initially, but the program is working well and helping me pay off debts. It's just taking longer than expected. I wish they had a clearer process for selecting accounts to target. It seems they go from lowest to highest balances without a set order. Overall, I can't complain about the progress and benefits it's providing.

1 year ago

Reply from Freedom Debt Relief

Matthew, thank you for sharing your feedback about your experience with our program. We're glad to hear that overall, you've had a positive journey with us and that the program is helping you pay off debts effectively. Accumulating funds takes time and depending on the balance of our targeted account, accumulating funds may take longer. We understand it can be frustrating but we appreciate your patience. Please let us know how we can continue to support you.

May. 10th, 2024

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Verified Customer

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Sandie

I am extremely satisfied with the service provided by this company. Their representatives are always helpful, giving me all the information I require. The calls are informative and efficient, ensuring I have everything I need. Overall, they do a fantastic job and I highly recommend their services.

1 year ago

Reply from Freedom Debt Relief

Sandie, thank you so much for your kind words and recommendation! We are thrilled to hear that you are extremely satisfied with the service provided by our company.

Our team works hard to ensure that our representatives are helpful, informative, and efficient in providing you with all the information you need. We're delighted that you had a fantastic experience with us.

May. 10th, 2024

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Verified Customer

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Charles

I am extremely pleased with the service I received. The agent provided all the information I needed and the program is working perfectly for me. Anytime I have a question, I just make a call and get the information I need. It's been a great experience for me.

1 year ago

Reply from Freedom Debt Relief

Hi Charles, thank you so much for your wonderful review! We're thrilled to hear that you are extremely pleased with the service you received. We're glad to hear that anytime you have a question, you can easily reach out and get the information you need. We strive to make your experience smooth and seamless.

May. 10th, 2024

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Verified Customer

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Keith

I have been really impressed with their communication and responsiveness. Whenever I have had questions, they have been quick to get back to me. Everything has gone smoothly so far, and I am happy with my decision to work with them. Overall, I am satisfied with the service provided.

1 year ago

Reply from Freedom Debt Relief

Thank you for your kind review, Keith! We're thrilled to hear that you've been impressed with our communication and responsiveness. We're delighted that you are happy with your decision to work with us and that you are satisfied with the service provided.

May. 10th, 2024

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Verified Customer

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Michael

I have had an amazing experience with this company. Their customer service is top-notch - always answering my questions and going above and beyond to help me. I truly believe I wouldn't be where I am today without their support. I know this might not get published, but it's the truth. I highly recommend their services to anyone in need of assistance. Thank you for everything!

1 year ago

Reply from Freedom Debt Relief

Hi Michael, thank you so much for sharing your amazing experience with us! We are truly touched by your kind words and are thrilled that you've had such a positive journey with us. Thank you once again for your trust and for choosing Freedom Debt Relief. Here's to your continued success and financial well-being!

May. 10th, 2024

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Verified Customer

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Susanne

I had a great experience with the customer service team. They were extremely helpful and patient in explaining everything clearly to me. I really appreciated their assistance and it gave me peace of mind. I'm glad I reached out to them. Overall, a very positive experience.

1 year ago

Reply from Freedom Debt Relief

Susanne, thank you so much for your kind words and for sharing your positive experience with our customer service team! We're thrilled to hear that you had a great interaction with us and that our team was extremely helpful, patient, and clear in explaining everything to you. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and support you.

May. 10th, 2024

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Verified Customer

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Fredy

I am feeling good about the help I received. The company was very helpful and provided me with the information I needed. They were always in touch and communicated well with me and other companies regarding credit issues. It was a positive experience overall.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Fredy! We're thrilled to hear that you are feeling good about the help you received from our company. Thank you again for choosing us and for sharing your feedback. We truly appreciate your business and value the opportunity to assist you.

May. 10th, 2024

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Jill

I am beyond pleased with the service I received. The representatives were incredibly helpful, answering all my questions thoroughly and guiding me through the process with ease. They even provided me with the right words to say when dealing with creditors. Their assistance left me feeling confident and satisfied. I am grateful for their support and highly recommend their services to anyone in need of financial help.

1 year ago

Reply from Freedom Debt Relief

Hi Jill, thank you so much for your glowing review! We are thrilled to hear that you had an exceptional experience with our representatives and that we were able to provide you with thorough guidance and support during your financial journey.

May. 8th, 2024

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Verified Customer

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Elbert

I had a positive experience overall with the service, but it dropped to a 3 recently. The issue is with my last payment due this month, and I haven't received any feedback on when the automatic payments will stop. Despite this, I'm satisfied with my decision to go with them and have no regrets. The lack of communication on the payment issue is the only downside to an otherwise good experience.

1 year ago

Reply from Freedom Debt Relief

Elbert, thank you for sharing your feedback with us, and we sincerely apologize for any inconvenience caused by the recent issue with your last payment and the lack of communication regarding the automatic payments. We encourage you to reach out to our customer service team to address this matter, unfortunately we are unable to access your account with the information provided by this review.

May. 8th, 2024

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Verified Customer

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Mary

I had a great experience with the company. When I called, the representative was apologetic and walked me through everything. They kept me informed about my settlements and were very helpful. Overall, I have no complaints and would highly recommend them.

1 year ago

Reply from Freedom Debt Relief

Hi Mary, thank you so much for your wonderful review and recommendation! We are delighted to hear that you had a great experience with our company and that our representative provided attentive and informative assistance throughout the process.

May. 8th, 2024

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Verified Customer

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Kevin

I had a great experience with the service provided. Everything was clearly communicated and they were very punctual with their timelines, making the process smooth. I wish I had used their service sooner. Overall, it was a really good and easy experience.

1 year ago

Reply from Freedom Debt Relief

Thank you so much, Kevin, for sharing your wonderful experience with our service! We're thrilled to hear that everything was clearly communicated and that we were able to meet your expectations with punctuality, making the process smooth for you.

May. 8th, 2024

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Verified Customer

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Ilea

I had a great experience with Freedom Debt Relief. They were incredibly helpful and it was a huge relief for me, especially after going through a difficult time. I'm really excited about the outcome and they made the whole process so much easier for me. I highly recommend them to anyone facing financial hardship.

1 year ago

Reply from Freedom Debt Relief

Ilea, thank you so much for sharing your wonderful experience with us! We are thrilled to hear that we were able to provide you with the support and relief you needed during a difficult time.

May. 8th, 2024

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Verified Customer

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Melissa

Working with multiple individuals was a seamless experience as they were all incredibly cooperative and understanding. I truly appreciated the teamwork and am grateful for the positive outcome. It was a pleasure collaborating with them, and I would highly recommend their services.

1 year ago

Reply from Freedom Debt Relief

Thank you so much for your kind words and positive feedback, Melissa! We're thrilled to hear that working with multiple individuals from our team was a seamless and cooperative experience for you. Thank you again for choosing us and for recommending our services. We truly appreciate your business and look forward to continuing to assist you.

May. 10th, 2024

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Verified Customer

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Barbara

I had a great experience with this service. Everything was done quickly, easily, and explained well. The help I received was very professional, and I felt good about the outcome. They delivered on their promises, and overall, it was a positive experience.

1 year ago

Reply from Freedom Debt Relief

Thank you so much for sharing your experience with us, Barbara! We're thrilled to hear that you had a great and positive experience with our service.

May. 7th, 2024

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Verified Customer

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Joan

I recently contacted customer service, and they are always responsive whenever I reach out. I'm pleased with their service, but my spouse isn't as thrilled because it caused my credit score to drop. Despite my satisfaction with their responsiveness, this decrease in my credit score was disappointing.

1 year ago

Reply from Freedom Debt Relief

Hi Joan, thank you for reaching out and sharing your feedback with us. We're glad to hear that you've been pleased with our responsive customer service. Rest assured you will be able to rebuild your credit and see improvement after your accounts are resolved. Thank you for choosing us, and we appreciate the opportunity to improve and better serve you in the future.

May. 8th, 2024

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Verified Customer

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Babs616 Rochester, MI

Very honest company and hard working staff. I can’t really judge yet as my debts have not been settled yet. I have every confidence FDR will get me squared away but it will take another year or so. I’m waiting for first negotiation to be made.

1 year ago

Reply from Freedom Debt Relief

Babs, thank you for your business. We are pleased to walk with you step by step. Keep up the great work and we look forward to your future success. If you have any questions along the way please let us know.

Mar. 18th, 2024

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Verified Customer

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Regina Rogers Republic, MO

Using Freedom Debt Relief has been a godsend. I would recommend them to everyone. It's safe, secure, and very helpful. They take all of the time and stress off of us and that is one less thing to have to deal with. Thank you so much, Freedom Debt Relief!!

1 year ago

Reply from Freedom Debt Relief

Hi Regina, we are happy to hear that we have been able to provide you with relief! We appreciate you for trusting us! Thank you for this review and we are thankful that you chose us to help support your financial goals.

Jan. 11th, 2024

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Verified Customer

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Valerie Aguirre Fallbrook, CA

Being enrolled with Freedom Debt Relief has helped me get my finances back on track. Also, has helped me be more financially responsible. It helped take off all the pressure and stress of not knowing how I was going to pay my debt down. I’m so glad I chose to trust Freedom Debt Relief in helping me with paying off my debt.

2 years ago

Reply from Freedom Debt Relief

This is so amazing to hear, Valerie! We are so thankful that you chose us to help you create a plan to get out of debt and even more thankful that you are sticking with the plan! You are doing a great job, thank you for your dedication to your program!

Nov. 15th, 2023

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Verified Customer

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Eddie

The entire experience was great. Everything we were told would happen did happen. Only surprise was the final debt with American Express which was very irritating. However, it was finally resolved and we are finished with the program. Just stick to the program and will work. Thank you so much Freedom Debt Relief!!

2 years ago

Reply from Freedom Debt Relief

This is wonderful to hear, Eddie! Thank you so much for taking the time to share your experience with us! Huge congrats to you for being debt free - you did it!!

Nov. 15th, 2023

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Verified Customer

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Jennifer

It was a very good program. I found it easy to talk to people and get a hold of anybody if I had any questions. Can't really think of any downsides to the program. Every time I had any issues or questions, I received answers in a timely manner. My settlements were taken care of in a timely manner and my whole process was very quick and easy.

2 years ago

Reply from Freedom Debt Relief

Jennifer, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you. we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us

Sep. 22nd, 2023

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Verified Customer

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JAYNE L. DAVISON

They're always so very understanding. When I call in with a problem or with a question, when I hang up, I've always got an answer. As far as I'm concerned, I don't think it can be topped. I don't think there's much better that they could do than they're doing right now. It's the best decision I've made.

2 years ago

Reply from Freedom Debt Relief

Hi Jayne, thank you for reaching out to us !It is great to hear we have been able to answer your questions !

Sep. 22nd, 2023

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Verified Customer

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Anonymous

Every time I call anybody about any help I need or if I have a payment here or there, they're very calm and collected. Everybody's in a great mood. I think everybody's just fine from Freedom Debt Relief and they help release a lot of stress and they help pitch in to change my life for the better. It's one of the things I would never ever regret.

2 years ago

Reply from Freedom Debt Relief

Thank you for sharing your experience with us! Bringing you relief and savings is our number one concern!

Sep. 22nd, 2023

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Verified Customer

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Anonymous

I'm divorced with 2 kids, and the bills kept getting worse and worse, and I was getting late notices. I saw their ad and I went online. Everyone I talked to answered all my questions. I don't find that very often, so I thought it was wonderful. It was a lifesaver for me financially.

2 years ago

Reply from Freedom Debt Relief

Rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Jul. 26th, 2023

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Verified Customer

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Deborah Houston, TX

Freedom has helped me all the through. It’s taking me over the time started that’s because they worked with me through my disability and layoffs. I’ve paid down 3/4 of my depts and on the home stretch! I’m really glad I trusted Freedom Dept Relief!

2 years ago

Reply from Freedom Debt Relief

Hi Deborah! This is so awesome to hear. We are so grateful that you trusted us as well and felt confident in our ability to get you out of debt . Congratulations on being so close to the finish line, we can't wait to see you graduate!

Jul. 10th, 2023

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Verified Customer

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Michael Viscardi Foxborough, MA

Freedom Debt Relief saved me from drowning. They created a monthly payment plan for 48 months. My payment was on the high side because I had so much debt. I stuck to it and finished one year ahead of time. The staff is fantastic and friendly😊

2 years ago

Reply from Freedom Debt Relief

Michael, it is great to hear that our program has been a helpful alternative to how you were managing your debt!

Jun. 1st, 2023

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Verified Customer

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Stephanie Brazoria, TX

Signing up with them was one of the best things I could have ever done. They've done everything they promised they would do in the initial communication. They always notify me when they have an issue or if there's something they need to discuss. when I call them, my issue is resolved immediately.

2 years ago

Reply from Freedom Debt Relief

Hi Stephanie, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

Feb. 9th, 2023

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Verified Customer

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Leon Wood Waldorf, MD

I truly believe it it wasn't for FDR I would have filed bankrupt, but a long story I'll make this plain and clear I would recommend this company to anyone that's having bent problems, I will be able to pay off my $24,000 debt a little over 3years thanks to GET thank You so much

3 years ago

Reply from Freedom Debt Relief

Leon our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

May. 6th, 2022

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Verified Customer

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Beverly Brian Palm Harbor, FL

I was in the program for 4 yrs and then was offered a loan, with the Consolidated Loan part of the company and totally was misunderstanding the loan officer because of previous talks I had with him and told him that I could not pay more than I'm paying now, and that I pd that amount in two payments so when I went through the contract the amount of my monthly payment was the amount was less than my current amount I had been paying freedom debt and so I thought the amounts was listed as being taken out bimonthly I understood that at that figure would be divided in half because that's how I had discussed it ,, but when it came to start paying the loan payments my payment was double the amount I had been paying and now at the age of 78 I am worse of financially than I have ever been in my life, it's devastating. The loan officer never came out and said this amount will be a total of the number shown.. it did give numbers listed that were options, but I understood by monthly as the $371 was to be divided into two payments instead of a total of $742 as a payment.. now I cannot pay that payment and they will not work with me..

3 years ago

Reply from Freedom Debt Relief

Beverly we are sorry to hear about your experience and appreciate reaching out. We have forwarded your mentioned concerns to a Consolidation Plus representative for review.

May. 11th, 2022

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Verified Customer

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Charles Crossman Saint Augustine, FL

The financial "system" FDR uses has enabled me to turn my financial problems around. To the extent I have a couple of credit cards where the card company has increased my credit limit. And the "biggy", I recently applied for a VA home loan and was approved up to 400k.

3 years ago

Reply from Freedom Debt Relief

It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

May. 6th, 2022

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Verified Customer

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Luisa F. Victorio Annapolis, MD

Almost all of my debts were settled without any hazzle. I am down to one so I am very very happy with the outcome. People should trust Freedom Debt Relief because they provide excellent work and thus provide excellent results. Thank you again FDR.

3 years ago

Reply from Freedom Debt Relief

Luisa we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

May. 2nd, 2022

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Verified Customer

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Linnette

Everytime I had a question they would answer it, and their answers were great and they did as much as possible to help me. They're very ordinary and they give you enough time to gather your finances to establish the payment that you'd be able to make monthly. I'm just very happy.

3 years ago

Reply from Freedom Debt Relief

Linnette It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief!

Apr. 19th, 2022

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Verified Customer

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Richard

They check up on us and I get good emails keeping us informed so that was that was good. They have just been forthcoming. I'm glad we did, it was the best decision we made. They're good company and they taking care of us really well.

3 years ago

Reply from Freedom Debt Relief

Richard thank you for taking the time to review your experience with us! Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom!. We look forward to you achieving your goals of becoming debt-free. Thank you for choosing Freedom Debt Relief.

Apr. 19th, 2022

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Verified Customer

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Cruz Rosas Ponce Stockton, CA

Good at explaining things. before when I called to speak to a representative it was quick now it's taking more longer on weight line wait time I have my answers right away when I speak with a customer bill no problem I have is that my dashboard can I get into it I have a very frustrated so I called rather than to dashboard

3 years ago

Reply from Freedom Debt Relief

Thank you for reviewing your experience Cruz. We are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

Jan. 6th, 2022