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Freedom Debt Relief

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9.9

Overall Score

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Daniel

They've been providing great service. They keep me updates with emails and text messages.

6 years ago

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Reply from Freedom Debt Relief

We value your feedback, Daniel! We are happy to keep you updated so you can stay successful on your path to financial freedom. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for choosing Freedom Debt Relief.

Jul. 22nd, 2019

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Anonymous

Honestly, the amount they keep me up to date is almost nonexistent but they do come through in the end.

6 years ago

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Reply from Freedom Debt Relief

Anonymous, we're sorry if you feel you are not being informed enough. We work constantly to improve how we communicate with our clients at every stage of their program. Thank you for your feedback and know that we are working on it. Thank you for choosing Freedom Debt Relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Aug. 4th, 2020

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Kathryn

Every time you need them, they are there. They seem to be doing what I wasn't able to do.

6 years ago

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Reply from Freedom Debt Relief

Thank you for your review, Kathryn. It is a pleasure to know we could help you get closer to your financial goals. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.

Jul. 23rd, 2019

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Denise Emmaus, PA

They've done what they promised they would. When I call, they answer my questions. I'm satisfied.

6 years ago

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Reply from Freedom Debt Relief

Thank you for your review, Denise. We are glad we could meet your expectations. If you find yourself having any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.

Jul. 23rd, 2019

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Don Fort Smith, AR

They always solve my problems when I call. They are efficient. It was the best deal.

6 years ago

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Reply from Freedom Debt Relief

Thank you for the honest feedback, Don! Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. For any questions or concerns, feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.

Jul. 23rd, 2019

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Kenneth Sharp Davison, MI

Great people , great closure of credit debt. Patient staff always knowledgeable and friendly.

6 years ago

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Reply from Freedom Debt Relief

We love your great feedback, Kenneth! Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Jul. 18th, 2019

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Robertoflores Casa Grande, AZ

They have helped me my dedt that I owed in timely manner 2 get back on with my life in general at this time 4 now

6 years ago

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Reply from Freedom Debt Relief

Thank you for your great feedback, Roberto. We are glad to know we were helpful in getting you closer to being debt-free! If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for being a part of Freedom Debt Relief.

Jul. 18th, 2019

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Anna Roccaforte

Their product/service as well as the customer service has been a good experience

6 years ago

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Reply from Freedom Debt Relief

Thank you for your kind review, Anna. It makes us proud to know that we can deliver a great experience for you. We work hard to always produce great results. If you find yourself having any questions or concerns, reach our to client services at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.

Jul. 9th, 2019

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Jennifer Holloway

They are an awesome company. Very honest and upfront. Have a very good customer service.

6 years ago

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Reply from Freedom Debt Relief

Thank you for sharing your feedback, Jennifer. Our team is thrilled to be offering your our program and will strive to continue to provide excellent service. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for allowing Freedom Debt Relief to guide you to your debt free future.

Jul. 10th, 2019

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Dena dooley

Quick resolution and big savings which means I do t have to deal with the bill collectors

6 years ago

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Reply from Freedom Debt Relief

We appreciate your feedback, Dena. It is rewarding to hear such great feedback about our settlements. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at . Thank you for choosing Freedom Debt Relief!

Jul. 10th, 2019

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Neva Baker

I didn't realize that I would so many Collection co. Letters, I thought they would pay each of them

6 years ago

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Reply from Freedom Debt Relief

We appreciate your positive review, Neva! We're sorry to hear your creditors are still reaching out to you. We are excited to settle your debt and help you obtain financial freedom. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jul. 10th, 2019

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Tom

Excellent customer service and the ability to work with you and the people you have debt with.

6 years ago

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Reply from Freedom Debt Relief

We're glad to hear your experience with our program is going well, Tom! We're here to support you at every milestone of your journey. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jul. 10th, 2019

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Milagros Ampig

Quick response to my inquiry. Associates are knowledgeable n pleasant to talk to.

6 years ago

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Reply from Freedom Debt Relief

We're glad to hear about your positive experience with our staff, Milagros! We're happy we can be by your side and help you achieve financial success. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jul. 10th, 2019

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Lisa C Jackson Staley, NC

Great product and service took a big wt off me not having to deal with creditors.

6 years ago

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Reply from Freedom Debt Relief

Thank you for taking the time to write a review, Lisa! We're happy to be able to take the weight off your shoulders! If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for choosing Freedom Debt Relief.

Jul. 9th, 2019

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Jesus R Ayala

Not much to say except that I am very satisfied with the outcome, all agents were exceptional.

6 years ago

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Reply from Freedom Debt Relief

Thank you for sharing your positive experience with us, Jesus! We are glad to hear all of our services met your needs. Feel free to reach out to Client Services if you ever have any questions - (800) 655-6303 or email us - . Thank you for choosing Freedom Debt Relief!

Jul. 2nd, 2019

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Christine Cothran

Easy to do business with. Dashboard is user friendly

6 years ago Edited January 10, 2024

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Reply from Freedom Debt Relief

Thank you for your kind feedback, Christine. We are happy to hear that you have had a great experience with our team of Client Services. If you have any questions or concerns, please continue contacting client services at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.

Jul. 3rd, 2019

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Patrick Hession

I am having a very positive experience with FDR. They have already settled two of my debts.

6 years ago

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Reply from Freedom Debt Relief

We appreciate your feedback, Patrick! We are so happy to hear about your experience! If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Jul. 3rd, 2019

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sam stitt

whenever we have a question, we get an answer from very friendly representatives

6 years ago

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Reply from Freedom Debt Relief

Thank you for your review, Sam! We are pleased to be able to answer your questions and are going to be here for you for every step of the way. You can also check on your program online on your Client Dashboard or contact Client Services, they can be reached at 1-800-655-6303 Thank you for choosing Freedom Debt Relief.

Jul. 3rd, 2019

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Judy Liverman

Adding additional debt.Always helpful when I need some thing.Customer service always great.

6 years ago

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Reply from Freedom Debt Relief

Thank you for taking the time to write a review, Judy! We love being part of your success to financial freedom. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for choosing Freedom Debt Relief.

Jul. 3rd, 2019

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Sylvia

Great customer service and knowledgeable when it comes to my questions and very patient.

6 years ago

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Reply from Freedom Debt Relief

We appreciate your feedback, Sylvia! Our team is committed to your success and know this can be a difficult process. We appreciate you for allowing Freedom Debt Relief to be a part of your journey to financial freedom. If you have any further questions or need a more in-depth breakdown please reach out to Client Services via phone or e-mail at (800) 655-6303 or . Thank you for choosing Freedom Debt Relief!

Jul. 3rd, 2019

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Paul Desell

Outstanding. Very easy to use and they are right on top of all matters that arose.

6 years ago

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Reply from Freedom Debt Relief

Thanks for the awesome review, Paul! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Jul. 3rd, 2019

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Mary Shinas

A great deal of relief to know that people are willing to help you all that they can!

6 years ago

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Reply from Freedom Debt Relief

Thank you for your review, Mary! Our team is overjoyed to hear that you value the efforts we have put toward gaining your financial freedom back. You can also check on your program online, on your Client Dashboard or contact Client Services, they can be reached at 1-800-655-6303 Thank you for choosing Freedom Debt Relief.

Jul. 3rd, 2019

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Paul Dupuie

They were great on everythings they provided me wonderful services I ever images.

6 years ago

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Reply from Freedom Debt Relief

Thank you for your kind words, Paul! We pride ourselves on our outstanding customer service and we will be here for you throughout your program. You can also check on your program online, on your Client Dashboard or contact Client Services, they can be reached at 1-800-655-6303 Thank you for choosing Freedom Debt Relief.

Jul. 3rd, 2019

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Mary H Rodriguez

I am very happy that. I got freedom debt relief. They have help me in many ways and stress relief.

6 years ago

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Reply from Freedom Debt Relief

We appreciate you taking the time to write a review, Mary! We know this can be a difficult process and we thank you for letting us be the ones to give you peace of mind. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Jul. 3rd, 2019

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Wayne Duet

fantastic, professional service, easy business environment, down to earth people behind it all

6 years ago

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Reply from Freedom Debt Relief

We appreciate the many compliments, Wayne! We would like to take this time to congratulate you on a strong start along your Graduation Path. Please let us know how we can continue to support your every step. Thank you for choosing Freedom Debt Relief as a guide to financial freedom.

Jul. 3rd, 2019

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Krystle

Amazing company to do business with. Highly recommend to all friends and family.

6 years ago

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Reply from Freedom Debt Relief

We appreciate the strong vote of confidence, Krystle! Thank you for sharing how pleased you are with our services. We also appreciate the recommendations! Please let us know how we can continue to support every step of the journey. Thank you for choosing Freedom Debt Relief as a guide to your financial freedom!

Jul. 3rd, 2019

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Samuel Jewell

It has been a very forgiving experience....going much more smoothly than I anticipated

6 years ago

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Reply from Freedom Debt Relief

Thank you for your review, Samuel! We are glad you are happy with your program and are excited to be a part of your journey to being debt-free. You can also check on your program online, on your Client Dashboard or contact Client Services, they can be reached at 1-800-655-6303 Thank you for choosing Freedom Debt Relief.

Jul. 2nd, 2019

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Nora durbin

It has been easy to follow the program. It helped me to listen to others experiences

6 years ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Nora! We are happy to hear you did your research and allowing for Freedom Debt Relief to be a part of your journey to financial freedom. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for choosing Freedom Debt Relief.

Jul. 2nd, 2019

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Christine Lamb

Very good customer service, advice about how to handle creditors, decisions about whether to drop an account

6 years ago

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Reply from Freedom Debt Relief

Thanks for leaving us such a wonderful review, Christine! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to being a part of your journey to financial freedom. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for choosing Freedom Debt Relief.

Jul. 2nd, 2019

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David Iverson

These people work endlessly to get to work for you. They help you keep on track. Great work!!!

6 years ago

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Reply from Freedom Debt Relief

Thank you so much, David, for your thoughtful, kind compliments about our company! We enjoy being able to assist you. Please reach out to our Client Services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jul. 1st, 2019

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Donna Mauceri

I am very happy with my experience with FDR. They are always available to answer my questions.

6 years ago

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Reply from Freedom Debt Relief

Dear Donna,

We're thrilled to be able to answer all your questions and fulfill your satisfaction when calling into our Client Services department! Please reach out to our Client Services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jul. 1st, 2019

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Ange acista

Awesome. Great Customer Service. Personnel very friendly and knowledgeable and helpful.

6 years ago

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Reply from Freedom Debt Relief

Thank you for sharing the positive experience you have had with our staff, Ange! We're here to support you every step of the way if you ever need assistance. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jun. 29th, 2019

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Barbara Collins

well, they say what they mean and mean what they say, they will get the job done.

6 years ago

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Reply from Freedom Debt Relief

We're happy to hear about your success with our program, Barbara! Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jun. 29th, 2019

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Jim Ploskunak

Awsome piece of mind and always felt like they were taking care of me personally

6 years ago

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Reply from Freedom Debt Relief

Thank you for the for the thoughtful review, Jim! We strive to assist our clients in becoming debt free with as little stress as possible. It is wonderful to hear that we are living up to those expectations. We’re here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at (800)655-6303 or strives to assist our clients in becoming debt free with as little stress as possible. It is wonderful to hear that the program. Thank you for choosing Freedom Debt Relief!

Jun. 28th, 2019

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Jared

Great. They are very helpful right from the start and answer questions whenever I have one.

6 years ago

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Reply from Freedom Debt Relief

Thank you for your kind review, Jared, we love getting this feedback about our Client Services team! We'll be here to support you at every step of your debt free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at (800)655-6303 or you can reach out through your client dashboard at . Thank you for choosing Freedom Debt Relief!

Jun. 28th, 2019

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Jacinda stone

So far so good we did just get started. They have been helpful when we have questions.

6 years ago

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Reply from Freedom Debt Relief

Thank you, Jacinda, we're happy that we are able to assist you on this journey to financial freedom! Our Client Services team is available seven days a week to answer any questions you may have about your program. You can call us at (800)655-6303 or you can chat with us through your client dashboard at . Thank you for choosing Freedom Debt Relief!

Jun. 28th, 2019

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Carlos

Outstanding customer service, honesty, settled accounts to the best of their ability.

6 years ago

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Reply from Freedom Debt Relief

We appreciate your valuable feedback, Carlos! We're here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at (800)655-6303 or reach out through your client dashboard at . Thank you for choosing Freedom Debt Relief!

Jun. 27th, 2019

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J. Pratt

Great way to get out if debt fast!!! I wouldnt be where I am today without them.

6 years ago

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Reply from Freedom Debt Relief

We're grateful to be able to assist you to achieve your goal of becoming debt free! If you have any questions, please reach out to our Client Services department at (800)655-6303 or reach out through your client dashboard at . Thank you for choosing Freedom Debt Relief!

Jun. 28th, 2019

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Sandra

I like it very much. I like the plan they drew up for me and I am very satisfied. I can trust them.

6 years ago

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Reply from Freedom Debt Relief

Thank you, Sandra, for the kind review! We look forward to working with you on this journey to become financially free. We’re here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at (800)655-6303 or you can reach out through your client dashboard at . Thank you for choosing Freedom Debt Relief!

Jun. 25th, 2019

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Valencia

They are a reputable company. They are outstanding and I am glad I signed up with them.

6 years ago

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Reply from Freedom Debt Relief

Thank you, Valencia, we appreciate your thoughtful review! We look forward to assisting you on your journey to becoming financially free. We’re here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at (800)655-6303 or you can chat with us through your client dashboard at . Thank you for choosing Freedom Debt Relief!

Jun. 25th, 2019

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Zeljko

It was a great decision to sign up. They always answered my calls and explained everything well.

6 years ago

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Reply from Freedom Debt Relief

We appreciate your kind review, Zeljko! We're happy you have given us this opportunity to assist you on your journey to financial freedom. We’ll always be here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at (800)655-6303 or you can chat with us through your client dashboard at . Thank you for choosing Freedom Debt Relief!

Jun. 25th, 2019

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Mary

They are prompt and courteous and answer all my questions. I get emails and phone call and use the dashboard.

6 years ago

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Reply from Freedom Debt Relief

Thank you for the kind review, Mary! We’re happy to see that you’re utilizing your Client Dashboard. It’s a great tool to use to stay informed of your progress! Keep up the great work and please reach out to us any time you have questions about your program! You can contact our Client Services team seven days a week by calling (800)655-6303 or reach out through your client dashboard at . Thank you for choosing Freedom Debt Relief!

Jun. 25th, 2019

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Naida Enriquez

The program is easy to understand. They get back to you quickly and are very clear and timely.

6 years ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Naida! We are happy to hear you are pleased with our program. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 4th, 2020

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Maurice

They communicate through the client dashboard. I think it takes too long before I get a settlement, it takes seven months.

6 years ago

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Reply from Freedom Debt Relief

There can be many factors that are considered when our negotiation team goes to start reaching out to negotiate on accounts. They know how soon creditors are willing to start settling and also how much funds are needed to start the negotiation. So it can seem that it takes a while in between settlements. We like to send communications through the dashboard as well as email and text message. We try and refer clients to their dashboard, as it is a great tool to keep you updated on your program. You can also chat with our Client Service team when you have questions or concerns about the program. Thank you for choosing Freedom Debt Relief!

Jun. 26th, 2019

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Patricia Payne

I think the fees are to high. I think more of my money could go toward paying of the debt. For me the high fees drags out the debt being paid off.

6 years ago

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Reply from Freedom Debt Relief

Thank you for your honest review, Patricia. You should also know that because we abide by the Federal Trade Commission guidelines, Freedom Debt Relief will not accept a fee until we actually settle a debt. And the good news is that if you can afford the low, monthly, program deposit, our fees are already included in that amount. If you have any additional questions regarding settlement fees, we encourage you to reach out to our Client Services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jun. 13th, 2019

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Rex

Generally had good success with their program but needed to have a better understanding of how it works.

6 years ago

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Reply from Freedom Debt Relief

Thank you for sharing your feedback, Rex. Our team would be more than happy to further explain how the program works. Please reply with your contact information so we can contact you. You may also contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!

Jun. 12th, 2019

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Kimberly Simmons

Great experience I was in need of a hand and this company provided me some leadeay to financial freedom

6 years ago

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Reply from Freedom Debt Relief

We appreciate your feedback, Kimberly. Our team is gratful to be of assistance to you on this journey. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jun. 12th, 2019

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Adriana

Excellent, every time I have questions there''s always someone available to help me.

6 years ago

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Reply from Freedom Debt Relief

Thank you for sharing your feedback, Adriana. We strive to provide the best service possible and we are here 7 days a week for our clients! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at . Thank you for choosing Freedom Debt Relief!

Jun. 12th, 2019

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Elizabeth Bell

Freedom Debt Relief is a stress relief. They are professional and helpful to their clients

6 years ago

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Reply from Freedom Debt Relief

Thank you for your thoughtful review, Elizabeth. It is rewarding to hear such great feedback about our Client Services team. Our team is here for you, if you have any questions regarding your account. You can log into your Client Dashboard located at to chat with us. Thank you for choosing Freedom Debt Relief!

Jun. 12th, 2019

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Melissa Smith

Very friendly and easy to work with. Made me feel better about the situation I was in.

6 years ago

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Reply from Freedom Debt Relief

Thank you for providing your feedback, Melissa. Our team is thrilled to be able to assist you in a difficult time. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for allowing Freedom Debt Relief to guide you to your debt free future.

Jun. 13th, 2019