Name: Freedom Debt Relief
Rating: 4.7

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Rosa Rivera

My first debt relief was resolved in months. I was surprised when I received a text my 1st account was already taken care of. The process was going faster than I thought.

10 months ago

Reply from Freedom Debt Relief

Hello, Rosa Rivera!
Thank you for your review! We're so glad to hear that your first debt was resolved quickly and that the process is moving faster than expected. We’re here to keep up the momentum and help you every step of the way. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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William Soda

I still have issues with enrollment. The enrolled debt is determent in the 24% fees for each settlement. Then there are additional fees associated with the dedicated account, where funds are deposited for payment of settlements. The 24% fee of the enrolled debt is deducted and fees for the account set up, monthly fee snd check payment fee.

10 months ago

Reply from Freedom Debt Relief

Hi William, thank you for sharing your concerns. We understand that fees can feel overwhelming, and we want to ensure you have a clear understanding of how everything works. The fee percentage is applied only to the settled amount of your enrolled debt—not the full balance—and covers the negotiation and resolution services we provide. The additional fees related to the dedicated account—such as the setup, monthly maintenance, and payment processing—help us manage the funds securely and efficiently on your behalf. We’re committed to transparency and are always here to explain any part of the process or fees in more detail to help you feel confident every step of the way.

May. 28th, 2025

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Patricia Higgins

My initial contact was with Donald F. His customer service was excellent. Since then I have not had contact with the anyone at the service, only emails. It is a very difficult time to go through and it would be helpful to have a bit more support. There is no way to score the operation at this point.

10 months ago

Reply from Freedom Debt Relief

Thank you for your honest feedback, Patricia. We’re glad to hear that your initial experience with Donald F. was positive, and we truly appreciate you sharing your thoughts. We understand how challenging this process can be and agree that more personalized support can make a big difference. We're sorry to hear you haven't had more direct contact recently—our team is here for you, please do not hesitate to reach out to our customer service team.

May. 28th, 2025

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Roberlander Gutierrez

Helped me when I needed it most and the people that are helping are very professional and helpful . Love that they could give me the freedom I deserve !!

10 months ago

Reply from Freedom Debt Relief

Thank you for sharing this, Roberlander! We’re so glad we could be there for you when you needed it most. It’s our honor to help you find the freedom you deserve.

May. 20th, 2025

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Ron Davis

Everything was explained in detail and all my questions were answered to my satisfaction. I was treated with respect and didn't feel pressured or coaxed into anything.

10 months ago

Reply from Freedom Debt Relief

Thank you for your kind words, Ron! We’re glad to hear that our team provided clear explanations and treated you with respect. Your comfort and understanding are very important to us.

May. 20th, 2025

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Cierra Miranda

I loved the quality of customer care! You can feel relief in trusting this program because of the representatives willing to take time to help you understand all aspects.

10 months ago

Reply from Freedom Debt Relief

Cierra, thank you so much for your kind words and for sharing your journey since January! We're thrilled to hear that you've already settled four accounts and are finding relief in the process. It's incredibly rewarding to help clients like you take control of their finances and find room to breathe again.

May. 13th, 2025

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Siressa Willis

I absolutely love this program! The customer support is off the charts and super helpful. I highly recommend FDR to anyone who will listen—you won’t be disappointed!

11 months ago

Reply from Freedom Debt Relief

Hi Siressa, we are thrilled to hear how happy you are with the decision that you made to work with FDR!

May. 13th, 2025

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Lindsey Childers

I like the fact that the set fee is drafted from my account and that I know for sure my debts are being taken care of in a timely manner. This has helped me so much!

11 months ago

Reply from Freedom Debt Relief

Hi Lindsey, and thank you for your kind words! We're so glad to hear that the automatic drafts and structured approach have given you peace of mind. Keep up the great work!

Apr. 30th, 2025

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William Schmeda

Well, the creditor calls have stopped. I believe the legal team is doing a great job because of them. I upped my monthly deposit and hoping for an earlier graduation date.

11 months ago

Reply from Freedom Debt Relief

That's fantastic to hear, William! We're so glad the creditor calls have stopped—that's a big milestone, and it’s great to know our legal team played a part in that. Increasing your monthly deposit is a smart move and can definitely help you reach graduation sooner. We're here to support you every step of the way, and we appreciate your commitment to the program! Keep up the great work!

Apr. 30th, 2025

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mbowma3

The one positive I will say about the program is that they make it easy to add or remove accounts to your dedicated account. Now for the reason I gave them only 2 stars: My total enrolled debt - $46,651.00 The total amount that I will have deposited at program graduation - $42,018.57 This equates to a debt savings equal to $4,632.43 (less than 10%). I recommend you discuss with them the fee % that they are going to take before joining the program.

11 months ago

Reply from Freedom Debt Relief

Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear that you found the flexibility of managing your enrolled accounts helpful.

Regarding your concerns about savings and fees—your point is an important one. Transparency is key, and we always aim to make sure clients fully understand how fees work before enrolling. Our fees are only earned after we successfully negotiate a settlement on your behalf, and they are included in your overall program deposits. These fees cover the cost of negotiating, managing communications, and supporting you through the process.

We encourage you to reach out to our customer service team to address your program in detail.

Apr. 23rd, 2025

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Buster Holzer

Im not very happy about having to field all the calls from the creditors, seems to me like by now you would have made contact letting each know you are handling this, i am worried that someone is going to turn me over to collections and Im really going to get angry, you are taking your fee, do your job

11 months ago

Reply from Freedom Debt Relief

Thank you for taking the time to share your concerns, Buster. We understand how frustrating it can be to continue receiving calls from creditors, especially after enrolling in the program. While it can take some time before negotiations begin and creditor contact decreases, please know that we’re actively working on your behalf to resolve each account as efficiently as possible.

Your feedback is important, and we want to make sure you feel supported. If you haven’t already, please reach out to our Client Services team—they can walk you through the steps to manage creditor calls and provide resources to help reduce the stress during this process.

Apr. 10th, 2025

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scott rumbaugh

My first debt settlement done in the first 2 weeks of being in the program today will be one month so so far so good I hope to have many more Successful stories to share. The reason I have not given five stars is because I’m still very early in the program.

2 weeks ago

Reply from Freedom Debt Relief

Hi Scott, it’s great to hear you’ve already seen your first settlement within just two weeks! We love that "so far, so good" energy and look forward to earning that fifth star as we continue to work together. Please log onto your Client Dashboard at www.fdrclient.com for account updates or call our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 2nd, 2026

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marcus daughtry

Much too early for a responsible and respectful response.

1 month ago

Reply from Freedom Debt Relief

Hello Marcus, thank you for sharing your thoughts. We understand that it may be too early in your journey to form a full opinion, and we appreciate your honesty. We’re here to support you every step of the way and look forward to helping you make progress.

We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or log onto your Client Dashboard at www.fdrclient.com

Mar. 4th, 2026

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SWOOPES4LIFE

I'm enjoying this experience. I will trust the process.

1 month ago

Reply from Freedom Debt Relief

Hello SWOOPES4LIFE, thank you for sharing your experience! We’re glad to hear that you’re enjoying the process and trusting the program. Staying confident and committed is key, and we’re excited to support you every step of the way.

We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or log onto your Client Dashboard at www.fdrclient.com

Mar. 4th, 2026

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Sue Narehood

Only settled one account so far so really can't leave a review at this point

1 month ago

Reply from Freedom Debt Relief

Hello Sue, thank you for sharing your update. We understand that it’s still early in your journey, and we appreciate your honesty about not being ready to leave a full review yet. We’re here to support you every step of the way as you continue making progress.

We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or log onto your Client Dashboard at www.fdrclient.com

Mar. 4th, 2026

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Tina Matteri

Seemed right and very easy to understand program

3 months ago

Reply from Freedom Debt Relief

Thank you for your feedback, Tina! We’re glad to hear the program was clear and easy to understand.

Thank you for choosing Freedom Debt Relief!

Dec. 18th, 2025

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LaVon

I am really happy that I am going to be dead free very soon. A lot sooner than if I had to try to pay these credit cards by myself. I was drowning and you threw me a life preserver. Thank you.

1 year ago

Reply from Freedom Debt Relief

We’re truly grateful for your heartfelt feedback. It means so much to know that we’ve been able to offer support and relief during a challenging time. Helping you move toward financial freedom sooner is exactly what we aim for. Thank you for trusting us—you’re doing a great job, and we’ll be with you every step of the way!

Apr. 7th, 2025

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Mary Scutter

1 year ago

Reply from Freedom Debt Relief

Thank you so much for sharing your experience, Mary. We're truly honored to support you on your journey toward financial freedom. It means a great deal to know that our team’s patience, understanding, and encouragement helped bring you peace of mind. We are committed to being a steady and dependable partner throughout your program, and we’re here for you every step of the way. Please don’t hesitate to reach out if you ever have questions or need additional support.

Apr. 7th, 2025

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alan turfley

My debt slowly being resolved as FDR contracts with companies. My debt resolve will be within 4 years which is great. I worked with Stanley D who was informational and answered questions.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Alan! We're so glad to hear that Stanley was able to provide the information and support you needed. It’s great to know that your program is progressing as planned. We appreciate you trusting us on this journey to financial freedom!

Apr. 4th, 2025

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BuckWild

I appreciate how all the employees helped explain to me the entire process. Very patient and polite. You can hear their excitement over the phone how eager they are to help people! Looking forward to working with them!

1 year ago

Reply from Freedom Debt Relief

Thank you for your thoughtful feedback! We're delighted to hear that our team made the process clear and provided a positive experience. Our goal is to support you every step of the way, and we’re excited to help you on your journey to financial freedom!

Apr. 2nd, 2025

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James Beall

They truly seem to care for me and my problems. I just have to say thank you for your help. I can’t give you a proper rate ,I haven’t been with you very long but looking forward to working with you.

1 year ago

Reply from Freedom Debt Relief

Thank you for your kind words, James! We truly do care about our clients and their financial well-being. We appreciate your trust in us and look forward to helping you on your journey to financial freedom. If you ever have any questions or need support, we're here for you!

Apr. 2nd, 2025

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Kathy Brown

Freedom Debt Relief has been extremely easy to work with and make me feel comfortable at understanding the process and what I can expect. I would highly recommend them to anyone.

1 year ago

Reply from Freedom Debt Relief

Thank you for your kind words, Kathy! We're so glad to hear that you feel comfortable and informed throughout the process. If you ever have any questions, we're always here to help. Wishing you continued success on your journey to financial freedom!

Mar. 28th, 2025

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Amy Lyon

They helped me when others in my family took advantage of me. Great Communication, I was able after building up dashboard get a loan to pay totally off and I will continue until everything paid off

1 year ago

Reply from Freedom Debt Relief

Hi Amy, we’re so glad we could be there for you during a difficult time. It’s great to hear that our communication and program have helped you take control of your financial future. Congratulations on your progress, and we’re cheering you on as you continue your journey to being debt-free!

Mar. 28th, 2025

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Mark Lemons (Lemski)

I like how I'm always kept updated to the The next move that you guys are going to make in my behalf It is a great service and I will definitely continue to work with you guys in the near future thank you

1 year ago Edited May 21, 2025

Reply from Freedom Debt Relief

Mark, thank you for your kind words! We're so glad to hear that you've had a positive experience with our team. Providing professional and informative service is what we strive for, and we’re honored to be part of your journey to financial freedom. Thank you for choosing FDR!

Mar. 18th, 2025

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Lorraine Rubio

I could not have had a better experience in paying off my debt. FDR is a transformation in my life. Everyone is getting paid. And I get to retire debt free!!!!! Thank you!!! Thank you!!!!

1 year ago

Reply from Freedom Debt Relief

Wow, Lorraine! Congratulations on reaching this incredible milestone—retiring debt-free is such a huge achievement! We’re so honored to have been a part of your journey and to see the transformation in your life. Thank you for trusting us, and enjoy your well-deserved financial freedom!

Mar. 14th, 2025

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sandy rodrs

Debt relief has put my mind at ease, knowing there was a solution to my economical situation , and my fears and stresses caused by it. They have walked me through and supported me all the way. Would recommend 💯. Thanks,

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Sandy! We’re so happy to hear that our program has helped ease your worries and provide a solution to your financial situation. Our team is always here to support you, and we truly appreciate your recommendation. Wishing you continued success on your journey to financial freedom!

Mar. 5th, 2025

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Debra Garcia

I appreciate the personal contact and updates from Freedom Debt Relief reminding me that they are taking care of my debts and all I need to do is keep my account current and everything else is taken care of

1 year ago

Reply from Freedom Debt Relief

Hi Debra, It’s great to hear that our team is keeping you informed and handling everything while you stay on track. Wishing you continued success on your journey to financial freedom!

Mar. 10th, 2025

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Jenny Geer

I appreciate their help throughout the process of my credit relief.Anytime I have a question or concern they address it professionally.Im grateful to be a part of this program.

1 year ago

Reply from Freedom Debt Relief

Thank you for your kind words, Jenny! We're happy to hear that our team has been able to support you throughout your journey. Your gratitude means a lot to us, and we’re honored to be a part of your path to financial relief. If you ever need anything, we're always here to help!

Mar. 3rd, 2025

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Merri Bea Shryock

John M made everything easy. He's understood that I'm a senior citizen going through a very rough patch and took amazing care of me please give him an extra day off with pay!

1 year ago Edited February 25, 2025

Reply from Freedom Debt Relief

Hi Merri, we are happy to hear that John has been able to support you and assist you with a solution that fits your needs!

Feb. 25th, 2025

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Lisa Carlson

I love that FDR is as eager to resolve my debt as I am and that I am almost done settling all of them. This Company really cares about helping people. It is so welcoming and refreshing. Thank you Freedom Debt Relief!!

1 year ago

Reply from Freedom Debt Relief

Thank you for your kind words, Lisa! We’re thrilled to hear that you’re so close to settling all your debts. Your determination and trust in Freedom Debt Relief mean the world to us. Helping people regain financial freedom is our top priority, and we’re honored to be part of your journey.

Feb. 18th, 2025

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Jerri Puckett

SO very fortunate to have discovered FDR! I now have Peace of Mine..knowing that ALL my debts are being taken care of this Trustworthy Company 🥰 Additionally, all debts settled in 5 years, as opposed to 15!

1 year ago

Reply from Freedom Debt Relief

Thank you for your review, Jerri!

Feb. 11th, 2025

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Doug Springer

The whole process was easy from the beginning to the end. Freedom Debt Relief does all the hard work for you and all you need to do is set back and pay the affordable monthly payments.

1 year ago

Reply from Freedom Debt Relief

Hi Doug, thank you for choosing FDR as your partner in your journey to financial freedom!

Jan. 20th, 2025

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Latrese Jackson

Taught me how to handle the stress of debt where I’m not worried all the time. Although I haven’t gone into my dashboard, I know issues are being resolved at the pace of my contribution. Thank you

1 year ago

Reply from Freedom Debt Relief

Hi Latrese, thank you for sharing your experience! We are happy to hear that we have been able to help you manage your debt and your stress. Keep up the great work!

Jan. 20th, 2025

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Brianna Skinner

So far I'm happy. Overall my debt will be lowered significantly and only making one payment per month, instead of multiple payments to multiple companies is a huge stress reliever.

1 year ago

Reply from Freedom Debt Relief

Hi Brianna, we are happy to hear that we have been able to provide you with stress relief! Thank you for choosing FDR!

Jan. 14th, 2025

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Jason

Great place and great people. They walk you through the whole process and answer all of your questions. I’m really glad i visited their website for more information. I highly recommend this place. Thank you!

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience and for recommending us!

Jan. 13th, 2025

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Dennis Poulin

I was with National Debt Relief before this for about 8 months and not a one Debt was resolved, been with you people for about 1 1/2 months, and your already working on my 3rd debt resolve, Thank you!!!

1 year ago

Reply from Freedom Debt Relief

Dennis, thank you for choosing FDR! We are happy to hear about your progress!

Jan. 10th, 2025

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Gerald Canada

In 2017-18, this company relieve me of a debt I felt that was unbearable. Once the debt was absorbed, my overall mental as well as physical health was relieved. Thank You FDR! Truly, the BEST Company! THANK YOU!!!!

1 year ago

Reply from Freedom Debt Relief

Gerald, so glad that we could relieve you from those big stresses. We aim to serve and provide quality care not only in your finances but empower you in your life. Thank you for choosing Freedom Debt Relief.

Dec. 19th, 2024

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Jinni Todt

I am pleased with Freedom Debt Relief. I recieve updates as what is being done on my behalf as soon as they are done and my account is slowly showing the amount owed slowly going down.

1 year ago

Reply from Freedom Debt Relief

Hi Jinni, we are happy to hear that you re seeing progress as times passes. Thank you for choosing FDR and please let us know how we can continue to support you!

Dec. 17th, 2024

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Urbano Garcia

Freedom debt relief has helped me pay off my personal debt. My debt has been lowered. Settlements on debt has lowered amount owed. Great improvement on my credit score. Awesome company!!

1 year ago Edited February 19, 2025

Reply from Freedom Debt Relief

Thank you for sharing your experience, Urbano! We're thrilled to hear that Freedom Debt Relief has been able to help reduce your account balances, eliminate those stressful calls, and even improve your credit score. It’s wonderful to know our team has made a positive impact. We’re here to support you every step of the way on your journey to financial freedom!

Dec. 4th, 2024

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Carl

Freedom Debt Relief has been wonderful. Very professional, courteous, helpful, understanding, just the right balance that you need to get you through the difficulty you are in.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Carl! We're thrilled to hear that our team has been professional, courteous, and supportive during your journey with Freedom Debt Relief. Providing the right balance of understanding and guidance is our goal, and we're honored to help you through this challenging time. If there's anything else we can do for you, please don’t hesitate to reach out!

Dec. 4th, 2024

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Gary Gray

The customer service is great. They explained exactly how the system works and how much it costs. Everything was up front before I signed up with them. After signing up, they worked with me to resolve my debts.

1 year ago

Reply from Freedom Debt Relief

Thank you for your feedback, Gary! We're so glad to hear you’ve had a positive experience with our customer service team and that you felt informed and comfortable with the program details from the beginning. Transparency and support are core to what we do, so it’s rewarding to know this has helped you on your journey toward resolving debt. Thank you for choosing Freedom Debt Relief!

Nov. 13th, 2024

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Stephanie Bazant

They are so thorough and really care about getting you and your debt taken care of. They explain the process and they are so helpful and easy to get a hold of. Very happy I chose to go this route!!

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing such kind words, Stephanie! We're so happy to hear that you've had a positive experience and that our team has been thorough, helpful, and easy to reach. It's great to know you feel supported throughout the process. We're here for you every step of the way, and we appreciate you choosing Freedom Debt Relief!

Nov. 7th, 2024

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Jessica R

I can’t give 5 stars because I am not 100% Happy with the program. When signed up you are given an estimated graduation date and yes it’s estimated and they say it can extend but when you see all the negative on your credit history and start getting sued by creditors that’s when they show how much they just wanted your money and don’t care. I was sued by one of the creditors and when this happened, there was no communication from FDR and there was ation dates I was never informed of when I reached out. I was never told until I finally made a bigger fuss about the situation. Slowly, my accounts are getting handled, but wish I would have researched other options because even though accounts are being settled, I feel that I am still paying more than what the account balances were when provided to FDR.

1 year ago

Reply from Freedom Debt Relief

Hi Jessica, we are sorry to hear about this situation. We would like the opportunity to address this matter, we are unable to locate your account with the information provided by this review. We encourage you to reach out to our customer service team to address this. We will also attempt to obtain your information through a private message so one of our account specialist can reach you directly.

Nov. 13th, 2024

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Brian Bailey

Freedom Debt has been a great asset to our financial issue. There customer support is very helpfull if you do need to call. We are very satisfied with the progress of the program.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Brian! We're glad to hear that Freedom Debt Relief has been a valuable asset in addressing your financial challenges and that you're satisfied with the program's progress. Our customer support team is always here to help, and we appreciate your kind words. We're committed to supporting you every step of the way!

Oct. 22nd, 2024

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Jennifer Chang

Don't know why all bad reviews on BBB. Nothing but excellent services, I get many notifications on closing out my loans & definitely gotten them knocked down drastically....Thank you freedom! Getting me back on track.

1 year ago

Reply from Freedom Debt Relief

Thank you so much for sharing your experience, Jennifer! We’re glad to hear that Freedom Debt Relief has been able to help you significantly reduce your debt and get back on track. We understand that not every experience is the same, but it’s feedback like yours that reinforces the dedication we put into helping our clients succeed. It’s great to know that you’re seeing real results, and we’ll continue working hard to provide the same excellent service for you. If you have any questions or need further assistance, we're always here. Thanks again for trusting us with your journey!

Oct. 10th, 2024

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Stacy Johnson

I’d just like to say at first i was a little nervous about the idea. But two months into the process, I closed on two accounts. I feel more confident now about overall results.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Stacy! It's completely normal to feel a bit nervous at the beginning of the process, but we're so glad to hear that closing two accounts in just two months has given you more confidence. We're here to continue supporting you every step of the way, and we're excited to see even more positive results in your journey!

Oct. 22nd, 2024

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Katy Kassel

Like many of us I was in serious credit card debt. Freedom Debt Relief has made arrangements with my creditors for payments and now I'm not getting calls everyday. What a big relief!

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your story with us, Katy! We're so glad to hear that Freedom Debt Relief has helped ease the burden of credit card debt and stopped those constant calls. It’s a huge relief when you no longer have to worry about daily creditor calls, and we're thrilled to be part of your journey toward financial freedom. Thank you for choosing FDR!

Oct. 22nd, 2024

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MARK WRIGHT

The service is great., the program is great. What is not too great is that I have spoken with different support person, which changes almost constantly, and they are hard to reach.

1 year ago

Reply from Freedom Debt Relief

Thank you for your feedback, Mark. We appreciate you bringing this to our attention. We are happy to hear that the program is working well for you, keep up the great work!

Oct. 22nd, 2024

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Shaun Smith

This was the best decision I have made for getting out of debt. I thought I was not going to be able to live. When I called, I was impressed with how fast I was helped. Thanks to this company, I am almost out of debt.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Shaun! We’re thrilled to hear that choosing us was the best decision you’ve made for getting out of debt. It’s wonderful to know that you were impressed with our quick assistance and that we could help you on your journey to becoming almost debt-free. If you need any further support, we’re always here for you. Thanks for trusting Freedom Debt Relief!

Oct. 10th, 2024

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Joaquin “Andy” Hernandez

They're negotiating all my debts, the amount you put in determines the lenght of time for clearing your credit. meanwhile my score is under 400. where I can't buy anything in credit. As accounts are paid the credit goes up. Great customer service and updates on your progress.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Andy! We're glad to hear you're satisfied with our customer service and progress updates. As we work to negotiate your debts, we're confident you'll see your credit score improve over time! Keep up the great work!

Sep. 19th, 2024