Name: Freedom Debt Relief
Rating: 4.7

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Christopher Baliles

Not as transparent as they should be on what they charge to settle a debt. Everything that you discuss with an agent upon starting the program should be sent to the individual by mail.

7 years ago

Reply from Freedom Debt Relief

Thank you for sharing your honest feedback, Christopher. We are sorry to hear you feel we were not clear in regards to the settlement fees. A team member will be reaching out to you shortly to discuss your concern(s) further.

Oct. 4th, 2018

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Jennifer

My experience has been great. Every step was explained to me and I feel like I'm getting the best service out there.

7 years ago

Reply from Freedom Debt Relief

Hello Jennifer,

We appreciate your positive feedback. We are very glad to hear about your wonderful experience with Freedom Debt Relief from the time you enrolled in our program. We will continue to demonstrate the utmost customer service, and we are excited to see you become debt free! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 7th, 2018

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Annette

Great company! I am getting close to being free of my credit card debt! I don't think I could have done it without FDR!

7 years ago

Reply from Freedom Debt Relief

Congratulations on being so close to finishing up our program, Annette! We are thrilled to know our program was able to successfully guide you to a debt free future. Thank you for choosing Freedom Debt Relief to assist you on the journey.

Oct. 4th, 2018

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Michelle Hogan

They are very helpful and explain everything thoroughly. They are always there when you call t ok answer questions.

7 years ago

Reply from Freedom Debt Relief

Thank you for sharing your positive experiences, Michelle! We are so happy to know our advocates in client services are taking their time, explaining the details of the program thoroughly to our clients. We appreciate you sharing this. Thank you and also, thank you for choosing Freedom Debt Relief!

Oct. 8th, 2018

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Carla El Paso, TX

upfront on the information on how the system works,wish i had knew about this company before i was so deep in trouble

7 years ago

Reply from Freedom Debt Relief

Hello Carla,

We appreciate your positive review. We are here for you every step of the way and we are very excited to see you become debt free. Success is coming your way soon! Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 4th, 2018

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James & Maralyn Kimmins Congress, AZ

Very professional service. Customer Reps are well informed and extremely helpful when we need to talk with them.

7 years ago

Reply from Freedom Debt Relief

Hello James and Maralyn,

We appreciate your positive feedback! We strive for excellent customer service at Freedom Debt Relief, and we are very glad to show you this thus far. We are here for you throughout your journey to financial freedom, and we are excited to see you become debt free! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 7th, 2018

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Lem Elmont, NY

Honest customer service in real effort to mediate resolving outstanding debts with financial institutions.

7 years ago

Reply from Freedom Debt Relief

Thank you for sharing this amazing review, Lem! We are proud of our negotiations staff and the hard work they do each day for our clients. We are glad to know you have experienced this for yourself! Thank you for choosing Freedom Debt Relief.

Oct. 8th, 2018

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Joel Gonzales Chino Hills, CA

They have great customer service, are very helpful and great at keeping me up to date with my accounts.

7 years ago

Reply from Freedom Debt Relief

Hello Joel,

Thank you very much for your review. At Freedom Debt Relief, we strive for outstanding customer service, and we are very glad to show this to you thus far. We will continue to inform you when your account has updates, and we are excited to see you become debt free! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 7th, 2018

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Stephen frank Arizona City, AZ

Very good and easy to contact. I like especially that the service representatives speak American English.

7 years ago

Reply from Freedom Debt Relief

Thank you for recognizing our wonderful client services team, Stephen! They do a great job keeping you informed and they're there for you 7 days a week should you have questions, or need assistance! Thank you for being a part of Freedom Debt Relief and we're looking forward to your success!

Oct. 4th, 2018

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Teresa Arias New York, NY

They are very helpful solving financial problems. They have helped me a lot , I am very grateful to them.

7 years ago

Reply from Freedom Debt Relief

We're grateful that you chose us to be on your side, Teresa! We're very happy to hear that you're receiving the financial assistance you deserve. In the future, if you have any questions or need assistance, please reach out to our client services team at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Oct. 4th, 2018

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Anonymous

Freedom creates freedom and we are re-relieved now and in 3 years we will be free of debt! Thank you freedom!

7 years ago

Reply from Freedom Debt Relief

This is amazing George! We appreciate your feedback and we are here to provide you the financial freedom you deserve! Congratulations on your success thus far, keep up the great work! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 7th, 2018

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Julie Edwards

Very helpful could not have known where to start of they hadn't been so good at what they do would recommend to anybody

7 years ago

Reply from Freedom Debt Relief

Hello Julie,

Thank you for your excellent review. We are very proud to see you enrolled in Freedom Debt Relief and we will do our best to resolve all of your accounts in our program. We would love to see you recommend our program to your friends and family. Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 7th, 2018

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Mari

I loved how helpful customer service was in assisting us every time we called. They were polite and knowledgeable.

7 years ago

Reply from Freedom Debt Relief

Hello Mari,

We appreciate your feedback! We strive for excellent customer service at Freedom Debt Relief, and we will continue to demonstrate this to you through the remainder of your program. We are excited to see you graduated and debt free! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 7th, 2018

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Shari

My experience has been excellent. The customer service and consultants have been very responsive and helpful.

7 years ago

Reply from Freedom Debt Relief

Hello Shari,

Thank you for your positive response. We are delighted to hear about your excellent experience with Freedom Debt Relief, and we will continue to provide you with the utmost customer service. We are here for you at Freedom Debt Relief, and we are excited to see you become debt free! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 7th, 2018

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james Langlois

it was ery easy and my debt got made off faster and I paid off 1/2 of my Debt because they talk to your crediters

7 years ago

Reply from Freedom Debt Relief

We appreciate you taking out the time to leave feedback regarding how quickly the program seems to be moving for you. We appreciate the 5 star rating as well. Thank you for choosing Freedom Debt Relief and congratulations on your progress!

Oct. 6th, 2018

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Clarice Parker

They are very thorough, professional, handle everything for you, and keep you informed throughout the entire process.

7 years ago

Reply from Freedom Debt Relief

Good afternoon Clarice,

We are thrilled to see your amazing feedback. We strive for the utmost customer service and professionalism and we are very proud to demonstrate this to you thus far. We are very excited to see your success with Freedom Debt Relief. Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 4th, 2018

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Joseph and Lynn Tidrick

When negotiating with the creditors and handling everything quickly and next time there a settlement. Thank you

7 years ago

Reply from Freedom Debt Relief

We are glad to hear about the progress you have made thus far. Congratulations on being well on your way to becoming debt free! Thank you for choosing Freedom Debt Relief!!

Oct. 6th, 2018

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Earl & Gerry June

Fantastic counseling and communications. Very friendly people who know what they are talking about.

7 years ago

Reply from Freedom Debt Relief

Thank you for recognizing how knowledgeable and informative our advocates are in client services. We appreciate you taking out the time to do so. Thank you for choosing Freedom Debt Relief!

Oct. 6th, 2018

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Joe R.

They took care of business. They assured me that there is an end in sight to eliminate my debt. Thank you.

7 years ago

Reply from Freedom Debt Relief

We are exited to see you work your way to becoming debt free. Thank you for sharing, Joe!

Oct. 6th, 2018

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Jeff rohm

It has been a good experiance , really helpful and make sure you know what your doing when you consolidate

7 years ago

Reply from Freedom Debt Relief

Thank you for this amazing review, Jeff! We are glad to hear your experiences in our program have been nothing but positive. We appreciate you taking out the time to share!

Oct. 5th, 2018

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adele vanisky

they are making strides in getting my credit companies to cooperate with them so I can clear up debt

7 years ago

Reply from Freedom Debt Relief

Thank you for sharing, Adele. We appreciate your positive review and he 5 star rating. Thank you for choosing Freedom Debt Relief!

Oct. 4th, 2018

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Todd Wright Dallas, TX

Always up front with information regarding debt resolution plus exceptionally helpful in every step of the way.

7 years ago

Reply from Freedom Debt Relief

Transparency is our goal, Todd. We are glad this has been exhibited to you in each engagement. Thank you for choosing Freedom Debt Relief!

Oct. 4th, 2018

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Elsa lalonde Longmont, CO

I been having a great experience so far. I will recommend to anybody who needs help with there finances

7 years ago

Reply from Freedom Debt Relief

Thank you for the recommendation, Elsa! We appreciate it and thank you for being a huge part of the Freedom family!

Oct. 4th, 2018

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Michele Cameron

I find the people to be very professional and their response back to you is done in a timely manner.

7 years ago

Reply from Freedom Debt Relief

Thank you, Michele! We pride ourselves on providing timely updates to our clients and displaying professionalism with each and every client engagement. Way to go client services! Thank you for an amazing review, Michele!

Oct. 3rd, 2018

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Sandra Crichton

My experience with FDR is getting me out of debt at a less cost to me is great. FDR has been very helpful.

7 years ago

Reply from Freedom Debt Relief

Saving our clients money is one of our main goals. We are thrilled to know we have been able to successfully do this when settling the account balances on your behalf. Thank you for sharing this amazing review!

Oct. 3rd, 2018

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Nancy Jolley

Very professional. Helping us meet our obligations in an affordable manner and helping us budget and plan better

7 years ago

Reply from Freedom Debt Relief

We are glad to know our program is helping you and your household budget and plan better. This is an excellent update. Thank you for sharing, Nancy!

Oct. 3rd, 2018

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Benjamin Bybee

The experience I have had has been nice and the representatives have been very understanding, patient and professional.

7 years ago

Reply from Freedom Debt Relief

Hello Benjamin,

Thank you very much for your response. We are so proud to hear about your wonderful experience with Freedom Debt Relief and we have your back throughout your financial journey. We are excited to see your success! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 1st, 2018

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Anonymous Dallas, TX

They always kept me informed on what they were doing. They got me out of debt, and I'm glad I did it.

7 years ago

Reply from Freedom Debt Relief

We're so happy to hear that you're now debt free! That's exciting news, as you also did an amazing job to accomplish your goals. Thank you for taking time from your day to leave us a great review. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 24th, 2018

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Ron Odessa, TX

They make the best deals possible. They care about their customers and they keep you informed on what's going on.

7 years ago

Reply from Freedom Debt Relief

We always have your best interest at heart, Ron! We will always strive to get you the best settlement possible, and we're proud to be on your side! Please reach out any time you have questions or concerns, our client services team can be reached at (800) 655-6303 or email us at . Thank you for choosing Freedom Debt Relief!

Sep. 24th, 2018

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Donna G Levelland, TX

They always call me right back. Their debt relief service is really fast, and I'm satisfied with their service.

7 years ago

Reply from Freedom Debt Relief

Donna, we're happy to hear that you're satisfied with the program! We're excited to see you accomplish your goals and watch you become debt free! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 24th, 2018

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Agueda El Paso, TX

They're always keeping you in the loop of how your progress goes. They're always available to help me when I call.

7 years ago

Reply from Freedom Debt Relief

Thank you, Agueda for your fantastic review! We know that this can be new experience for many who enroll in the program and that's why we make sure we keep clients updated with their program. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 24th, 2018

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Anonymous Little Rock, AR

They took the burden off of us. It was a good decision on our part because they have a great service.

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We're glad you chose Freedom Debt Relief! We will keep providing you excellent services! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 24th, 2018

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Anonymous Anaheim, CA

I feel very comfortable dealing with their professional staff. They helped me out a lot when I was in a bind.

7 years ago

Reply from Freedom Debt Relief

We are so pleased to hear our team of professionals has been able to assist you with any concerns. We are are here to support seven days a week, if you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

Aug. 6th, 2020

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Hoff

They made the sign-up process painless and worry-free. Very comfortable knowing how everything will work!!

7 years ago

Reply from Freedom Debt Relief

Hoff, we're glad to hear the enrolling process was smooth. We want to make sure clients are as comfortable as possible and know that they made the right choice. Thank you for your time and positive review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 19th, 2018

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Anonymous

Best thing Ive done for my debt. It was very easy to set up and representative answered all of my questions.

7 years ago

Reply from Freedom Debt Relief

Thank you for sharing your great experience with your program! We're happy to hear that the program has been successful thus far! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 19th, 2018

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Dolores Crist

they keep me informed of the status of the accounts, they have acted timely and have save me alot of money

7 years ago

Reply from Freedom Debt Relief

Thank you, Dolores for your positive feedback! We're glad to hear those important communications are helpful to you. We will continue to keep you updated throughout the program. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 19th, 2018

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K. Kearns

Always keeping me updated with my account. The videos and information sent out through email is very helpful!

7 years ago

Reply from Freedom Debt Relief

We're happy to hear that those important communications you're receiving are helpful! Thank you for sharing your experience. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 19th, 2018

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Jacque lambert

They have been great except 1 time when there was a communication problem between funds being held but was resolved quickly

7 years ago

Reply from Freedom Debt Relief

Jacque, we strive to make sure if we're at fault with anything that, we resolve it as soon as possible! Thank you for your honest feedback. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 18th, 2018

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Rentura

They have been fast, friendly, on the job working hard to resolve my debt. First one was resolved within 2 weeks

7 years ago

Reply from Freedom Debt Relief

Good afternoon Rentura,
We appreciate your positive response and we will do our absolute best in resolving your accounts. It is amazing to see your first account resolved in such a short amount of time. Keep up the great work! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 19th, 2018

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candice graham

They have helped me reduce my debt quicker than I thought possible. The fees are reasonable.

7 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Hello Candice,

We thank you for your positive response. We are so happy to speed up your graduation path the most we can. We want you to succeed in becoming debt free as soon as possible. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 19th, 2018

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Anonymous

They are amazing! They are taking care of my debt super fast and all the client service members are super!

7 years ago

Reply from Freedom Debt Relief

You're also amazing for taking a step to become debt fee! We're happy to hear all your great success thus far! Thank you for leaving us a review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 19th, 2018

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Anonymous

They are honest with good customer service. They do a good job negotiating the creditors to reduce debt. Overall, they do a very good job.

7 years ago

Reply from Freedom Debt Relief

Thank you for your amazing feedback! We love negotiating on the debt you enroll in our program and we are excited to see your success in Freedom Debt Relief. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 18th, 2018

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Stressed to the MAX in Kentucky

In a worse situation after joining then before. Said don't worry. We have NLLG (lawyers), payments won't go up.Law group offered 1 thing, did another. Now I'm left with higher monthly payments than I had before I joined.And only 6 days to come up with an extra $600.00 & $255.00 for 9 more.

7 years ago

Reply from Freedom Debt Relief

We're so sorry to hear that one of your creditors is suing you! We know it can be very stressful and we want to make sure you have all the resources! We will be reaching out to you privately.

Sep. 18th, 2018

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Anonymous

There is much lacking in many areas. By the time they finally start settlement phase you owe creditors considerably more than when you started. And now your credit is tanked.

7 years ago

Reply from Freedom Debt Relief

We're sorry to hear your disappointment with the program. We start to negotiate based off the funds in your dedicated account. Your credit will start to increase as the settlements are being resolved and what will count the most on your credit, is that you've paid off that debt! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Sep. 18th, 2018

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Tammy Brooks

Great company to work with. They explained everything very well and whenever I called they were happy to hear from me

7 years ago

Reply from Freedom Debt Relief

Hello Tammy,

Thank you for your positive response. We are very glad the program was explained in detail because we want you to succeed in becoming debt free. We are happy to communicate with you throughout your program and we are excited for your success. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 19th, 2018

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Susan

They have been helpful. I broke my back and they were able to adjust my payments and keep me on schedule!

7 years ago

Reply from Freedom Debt Relief

Good afternoon Susan,

Thank you for your amazing feedback. We are so proud of your success thus far and we will continue to assist you in every way we can. Keep up the great work. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 19th, 2018

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Susan Beard

So far they have helped me to get out of debt. It took 3 years and I just posted my last payoff in July.

7 years ago

Reply from Freedom Debt Relief

Good afternoon Susan,

Thank you for your review. This is amazing! We are so proud of your success so far. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 19th, 2018

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Lori

Great follow-up and customer service. They have never failed to answer my questions and ease my mind!

7 years ago

Reply from Freedom Debt Relief

Good afternoon Lori,

We appreciate your honest feedback and we will continue to follow up with you. We will alert you of any change made with your program and we are excited to see your great success. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 18th, 2018

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Lori

They have been there as I need to change things with my deposit. They have been great with my payoffs.

7 years ago

Reply from Freedom Debt Relief

Hello Lori,

We appreciate your honest feedback. We will continue to have your back throughout this journey to financial freedom and we are very excited to see you succeed in having financial freedom. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 19th, 2018

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Verified Customer

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Beatriz

I was very impressed by what was done on one of my accounts, it was settled within 2 months after enrollment.

7 years ago

Reply from Freedom Debt Relief

Good afternoon Beatriz,

Thank you for your positive response. This success is amazing to hear! Congratulations on your journey to become financially free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 19th, 2018