Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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Mark Akron, OH

I thought they were accommodating and forthcoming. All the representatives were very user friendly.

6 years ago

Reply from Freedom Debt Relief

Thank you, Mark! We try to be as accommodating as possible to the needs of our clients while keeping them on track for graduation. We also thank you for sharing the friendly customer service you've received each and every time. Please allow us to continue to support your journey by calling us in client services anytime you have questions about your account. Thank you for choosing Freedom Debt Relief as a guide to your financial independence!

Jan. 18th, 2019

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Verified Customer

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Pamela Biddle

Fast call back got us set up right away. Worked with us and split the payments to help us better meet our needs.

6 years ago

Reply from Freedom Debt Relief

We're glad to hear you received follow up within a reasonable amount of time, Pamela. Congratulations on a job well done! You are doing a fantastic job progressing along your graduation path. As you continue on the journey, keep in mind you can monitor your progression by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief as a guide to your financial independence!

Jan. 17th, 2019

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Verified Customer

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Luis Olivarez

Love that they take care of everything for their clients. Calls, settlements, payments. It makes it super stress free.

6 years ago

Reply from Freedom Debt Relief

We're so glad to hear that our program has provided you with some peace of mind. Congratulations on the progress you've made so far! As you continue on the journey, please know we are here to support you all of the way. Continue to contact us in client services at (800)655-6303 or via email at with any questions regarding your program. Thank you for choosing Freedom Debt Relief as a guide to financial independence!

Jan. 17th, 2019

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Verified Customer

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Teresita Zambrano

Helped me out to get out of debt sooner work fast to get your debt resolved and paid off in the fastest way possible

6 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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Verified Customer

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Kathy Devaney

My experience has been a positive one. The help they gave me is helping me reach the goals I have set for myself

6 years ago

Reply from Freedom Debt Relief

Thank you, Kathy. We are so glad to know you are well-informed regarding the details of your account. Keep up the great work!

Oct. 3rd, 2018

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Verified Customer

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MarCar

What can I say, it's been great! I'm working on my second settlement and it's been stress free. Thank you FDR!!

6 years ago

Reply from Freedom Debt Relief

Thank you, MarCar, for your spectacular feedback. Our greatest accomplishment is to help clients become debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Verified Customer

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Lonell Dunhoft

Your employers are very helpful and knowledgeable. I have a peace of mind now that I went with Freedom Direct

6 years ago

Reply from Freedom Debt Relief

Thank you, Lonell, for your stunning feedback! We prioritize our client communications and contact very highly to ensure the best possible experience throughout the course of your debt relief program. We are glad you are part of our program and look forward to continuing to assist you while resolving all enrolled debts. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Verified Customer

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Regina Elliott

They are so helpful. They are very friendly and answer your questions and help you inn anyway they can

6 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 2nd, 2018

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Verified Customer

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Jennifer Brown

Excellent customer service. Never a long wait time and always have a pleasant and knowledgeable representative

6 years ago

Reply from Freedom Debt Relief

We're so glad to hear how much you enjoy working with our advocates in client services. Thank you for taking out the time to share with us! We ask that you continue to connect with us in client services anytime you have questions on your account. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future!

Jan. 18th, 2019

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Verified Customer

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Aleida Hern'ndez

No the best ,I put a lot money in freedom,they put freedon fees in first ,didn't negociation with the account that a had in court,and I lost money,and I paid more for bad job from freedom

6 years ago

Reply from Freedom Debt Relief

Hello Aledia,

We're very sorry to hear that you are disappointed with our company. We collect a one-time settlement fee once a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement. We don't take advantage of the clients we are really here to help. We will be reaching out to you in a private message to resolve the concerns you are having.

Jan. 17th, 2019

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Verified Customer

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Randy been Okemah, OK

Everything went great. It was easy and I didn't have problems. They kept me updated by mail and by emails.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing this amazing review, Randy! It is rewarding to hear we have successfully provided you with peace of mind. Thank you for choosing Freedom Debt Relief!

Oct. 2nd, 2018

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Verified Customer

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Carrie Westcliffe, CO

They are just amazing. In the short amount of time I've been with them, they've changed my score almost twenty points.

6 years ago

Reply from Freedom Debt Relief

Carrie, thank you for sharing your feedback! We're glad to hear that you can already see positive changes. We look forward on you becoming debt free! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 10th, 2018

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Verified Customer

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Jim Port Richey, FL

I'm very happy with the program that is set up. It is very reliable and they've done a good job for me. I feel great.

6 years ago

Reply from Freedom Debt Relief

We're happy to hear that you're moving forward positively, Jim! We're excited to be working with you and helping you reach your financial goals. In the future, should you have any questions regarding your account, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 16th, 2019

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Verified Customer

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Kathy Mountainair, NM

They were courteous on the phone and answered any questions I needed answered. They were very professional.

6 years ago

Reply from Freedom Debt Relief

Hello Kathy,

We appreciate your review. We care about you at Freedom Debt Relief and we are glad to assist you with any questions or concerns you have. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 14th, 2019

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Verified Customer

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Edward Mechanicsville, VA

The customer support is very easy to get ahold of. The program is easy to do and there's no pressure.

6 years ago

Reply from Freedom Debt Relief

We appreciate your review, Edward. Our highly trained team of client advocates are glad to assist you with any questions or concerns you have and we are looking forward to your completion of Freedom Debt Relief. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 14th, 2019

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Verified Customer

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Tyler Omaha, NE

They're very responsive and prompt. They do what they advertise. They really fight to get the best deal.

6 years ago

Reply from Freedom Debt Relief

Tyler, we appreciate you taking the time to leave us a review! Our negotiations team works hard on settling your debts and we look forward to assisting you further. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Aug. 6th, 2020

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Verified Customer

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Darren Barnesville, OH

They are always customer friendly and have helped me a lot. They've really cut the debt down pretty much in half.

6 years ago

Reply from Freedom Debt Relief

Hello Darren,

Thank you for sharing your review. We will continue to provide you with the utmost customer service and professionalism through your graduation. We are very proud of your accomplishments so far, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 14th, 2019

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Verified Customer

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Heather Melvin, KY

They are a trustworthy company. Customer support always answers questions and are very helpful and knowledgeable.

6 years ago

Reply from Freedom Debt Relief

We're glad to hear that all of your questions regarding your account have been clearly answered for you. Thank you for sharing the positive experiences you've had with us as well. Keep up the great work the two of you have been doing in our program! As you continue the journey, keep in mind you can monitor your progression by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief as a guide to your financial independence.

Jan. 11th, 2019

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Verified Customer

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Patricia

They are doing a great job, they have eliminated a few of my bills already. I'm satisfied with them.

6 years ago

Reply from Freedom Debt Relief

We're glad to hear of the successes you've had since enrolling with us. Congratulations! It's very rewarding to learn of your satisfaction in our program. We ask that you continue to contact us in client services at (800)655-6303 or via email at with any questions or concerns about your account. Thank you for being the best part of Freedom Debt Relief!

Jan. 11th, 2019

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Verified Customer

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Jeanne

Customer service was courteous. They try to help you out in any way they can. I feel more calm about it.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing how supported you feel in our program, Jeanne. We want our clients to feel confident in the service that we provide and feel comfortable reaching out to client services when questions or concerns come up for them. We're glad to know our program has provided you with peace of mind. Please let us know how we can continue to support you on this journey! Client services is available 7 days a week at (800)655-6303 or via email at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Jan. 12th, 2019

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Verified Customer

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Thomas Atascadero, CA

Freedom Debt Relief is very professional, and do a great job. They keep me informed and answer all of my questions.

6 years ago

Reply from Freedom Debt Relief

Hello Thomas,

We greatly appreciate your review and we are thrilled to have you a part of Freedom Debt Relief. We will continue to inform you of any new information on your account and we are very confident you will graduate soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 9th, 2019

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Surjit Humble, TX

It is sometimes hard to get information from them. Freedom Debt Relief didn't pay my American express account off on time and so I was stuck with that on my report.

6 years ago

Reply from Freedom Debt Relief

We’re so sorry to hear you have had a negative experience, Surjit. Could you please send us the contact information associated with your account so we can look into this further and have someone contact you?

Jan. 9th, 2019

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Verified Customer

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Brenda

I've had a good experience. I was in a terrible situation & everyone has been kind, courteous, & respectful.

6 years ago

Reply from Freedom Debt Relief

Hello Brenda,

Thank you very much for your positive review. We are very glad to hear about your wonderful experience with Freedom Debt Relief and we will continue to provide you with excellent customer service. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 9th, 2019

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Verified Customer

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Roberta Gunsallus

FDR has been the best thing I have applied to. I'm very satisfied with the way they conduct my accounts.

6 years ago

Reply from Freedom Debt Relief

Hello Roberta,

Thank you for your positive review. We are so glad you enrolled in Freedom Debt Relief because we are very pleased to assist you with your accounts. We are confident you will become debt free soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 9th, 2019

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Verified Customer

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Debbie Richa

Great they have been very helpful whenever I call or need help. I feel very great full for there help

6 years ago

Reply from Freedom Debt Relief

Thank you, Debbie, for your amazing review. We are very glad to assist you with any questions or concerns you have and we are so pleased to assist you with your debt! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 9th, 2019

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Verified Customer

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Ashleigh Weeaks

They have great costumer service skills. They are always helpful when I call and they reply quickly to questions.

6 years ago

Reply from Freedom Debt Relief

We take pride in having a top tier client services team and we're happy to hear your great feedback, Ashleigh! Please continue to contact our client services team when you have questions regarding your account, simply call (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Jan. 9th, 2019

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Verified Customer

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James

When I call the customer support, they give me the answers I need. They do what they say they're going to do.

6 years ago

Reply from Freedom Debt Relief

We're glad to hear how pleased you are with our service, James. Thank you for taking out the time to share your feedback. Please know we're here 7 days a week to answer any other questions that come up for you. Thank you for being the best part of Freedom Debt Relief!

Jan. 8th, 2019

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Verified Customer

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Louis Malagarie Ville Platte, LA

Anytime you need them you can call. They know what they're doing. They have the qualified people doing the job right.

6 years ago

Reply from Freedom Debt Relief

Louis, we're so glad we have been able to assist you with your debt and guide you to be financially free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 4th, 2019

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Verified Customer

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Terry Kansas City, MO

They've been taking care of my debt as far as I can tell. They kept my bills in half and made my payments lower.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your positive experiences with us, Terry. Please, let us know how we can continue to support you on this journey. Thank you for choosing Freedom Debt Relief to meet your financial goals!

Jan. 8th, 2019

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Verified Customer

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Joshua Independence, MO

They've been able to generally save me roughly half of my amount due and hold the interest in the process.

6 years ago

Reply from Freedom Debt Relief

We're proud of your savings, Joshua! The progress you've made thus far is phenomenal! In the future, should you have any questions regarding your account, please don't hesitate to contact client services at (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

Jan. 8th, 2019

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Troy Syracuse, NY

I don't get a lot of communication from them but when I do, it's excellent. I get updated anytime there's a change.

6 years ago

Reply from Freedom Debt Relief

Thank you, Troy, for your positive feedback. We care about your success at Freedom Debt Relief and we are glad to update you with any new information on your account. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 7th, 2019

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Charles Arlington, TX

The customer representatives follow up. I can call their office at any time and talk to somebody about my account.

6 years ago

Reply from Freedom Debt Relief

Hello, Charles! We're elated to hear about your experience with our team! We're always here for you and if you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Aug. 6th, 2020

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Verified Customer

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Anonymous Mount Olive, NC

They've answered my questions whenever I had some. They've worked on one of my accounts so they've been helpful.

6 years ago

Reply from Freedom Debt Relief

Our team is always ready to resolve your questions or concerns. We're excited to be working with you and we're looking forward to your success! Should you have any questions or concerns in the future, please don't hesitate to contact client services at (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

Jan. 8th, 2019

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Anonymous Piketon, OH

I'm not sure how I feel about them. I don't have a lot of feedback from them. They were a little misleading about the call support how much it was going to cost.

6 years ago

Reply from Freedom Debt Relief

We're sorry to hear of your frustrations. Our goal is to make sure our clients have a thorough understanding of their program and the service we offer. That is why our client services team is here 7 days a week; to address the questions and concerns that come up for our clients. We can be reached by calling (800)655-6303 or via email at . Thank you for choosing Freedom Debt Relief to meet your financial goals.

Jan. 5th, 2019

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Verified Customer

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Paula Nashville, TN

I like that they made sure I understood everything. They contacted me for my permission about every change as well.

6 years ago

Reply from Freedom Debt Relief

Hello Paula,

Thank you for your positive feedback. We are glad to explain our program very thoroughly and we are happy to keep you updated with any new information on your account. Keep up the wonderful work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 2nd, 2019

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Verified Customer

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Andrew Apollo, PA

They're very helpful and cordial in the processing. They are on top of everything and update me with emails and texts.

6 years ago

Reply from Freedom Debt Relief

Hello Andrew,

Thank you for your positive review. We are glad to assist you in obtaining financial freedom and we are looking forward to seeing your accomplishments. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 2nd, 2019

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Verified Customer

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Raymond Janesville, WI

They talked to me about all the processes and what the payments would be. They're very thorough with everything.

6 years ago

Reply from Freedom Debt Relief

Hello Raymond,

We greatly appreciate your positive review. We are very pleased to explain Freedom Debt Relief thoroughly because we want you to feel comfortable with your debt resolution program. We are looking forward to seeing your success! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 3rd, 2019

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Verified Customer

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Judith DeFuniak Springs, FL

It feels like they're working in my behalf. They make things financially easier and I'm very comfortable with it.

6 years ago

Reply from Freedom Debt Relief

Hello Judith,

We thank you very much for your wonderful review. We are happy to ease your mind while assisting you in becoming debt free. The light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 3rd, 2019

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Verified Customer

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Patricia T

They tell me to go online to get into my account but I can't get into it, it's not very friendly. When I need lawyers it's hard to get them to call me back and be there.

6 years ago

Reply from Freedom Debt Relief

Patricia, we're very sorry to hear that you are having issues logging into your client dashboard. We have highly trained client advocates who are always eager to assist you and see what's going on with NLLG. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 31st, 2018

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Verified Customer

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William La Mesa, CA

So far, it's been working out well. They work with you on pricing and email and text you all the time.

6 years ago

Reply from Freedom Debt Relief

Hello William,

Thank you for your wonderful review. We are thrilled to hear about your positive experience with Freedom Debt Relief. We do our absolute best to give you a monthly deposit that fits within your budget and we are very pleased to hear our program has run smoothly so far. Keep up the fantastic work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 3rd, 2019

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Verified Customer

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Brian Sweeney

Everything was well explained. Very easy for customer service. And having a great team to help with your debt

6 years ago

Reply from Freedom Debt Relief

Thank you for your compliments, Brian! We're proud of the work that we do and we're proud to be on your side. Also, don't forget that we have a wonderful client services team ready to answer your questions, give them a call at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 3rd, 2019

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Verified Customer

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Peter McArdle

Freedom has been efficiant in every way I will recommend Freedom to anyone I know who have a debt burden like I have

6 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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Verified Customer

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Caroline Apodaca

It has been helpful having someone else handle the payoff with the companies you have had credit with.

6 years ago

Reply from Freedom Debt Relief

We're happy to help, Caroline! The Freedom Debt Relief team is here for you every step of the way on your path to debt-freedom. When you have questions or concerns, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 3rd, 2019

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Verified Customer

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Sheila R Smith

Your understanding of the situation I had made for myself. Your patience and kindness anytime I spoke to you.

6 years ago

Reply from Freedom Debt Relief

Sheila, we appreciate your impressive feedback! Our Client Services department is dedicated to providing world class customer service to all clients and always answering questions or resolving concerns in a timely manner. We are happy to help you with becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 3rd, 2019

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Verified Customer

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Lisa

It was overall a good experience which helped me clear up my debt and was happy I didn't have to deal with the debt collectets

6 years ago

Reply from Freedom Debt Relief

We're thrilled to hear that you've had a great experience with us, Lisa! Your success is phenomenal, keep up the great work! Also, don't forget that we have a world-class client services team at (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

Jan. 3rd, 2019

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Verified Customer

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Katherine kent

They are easy to work with. Completely understandable their clients situations and they do all the negotiating

6 years ago

Reply from Freedom Debt Relief

We all understand that hardships happen and we're here to lend a helping hand, Katherine! Any time you have questions or need assistance with your account, please don't hesitate to contact client services at (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Jan. 3rd, 2019

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Verified Customer

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William Overturf

Well pleased with their staff ub dealing with my claims. Anytime I have a question or problem, they handle it expertly.

6 years ago

Reply from Freedom Debt Relief

We take pride in having a world-class client services team, William! They're always ready to lend a helping hand. Any time you have questions or concerns, please feel free to contact client services at (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Jan. 3rd, 2019

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Verified Customer

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Charles t purdy jr

They have done a great job for me, always great experience on phone and very helpful, would highly recommend

6 years ago

Reply from Freedom Debt Relief

Thank you, Charles, for your fantastic feedback! We appreciate your kind comments and for also recommending Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 3rd, 2019

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Verified Customer

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Edward Hamblin

Experience is ok. Only complaint is that when I'm informed of POA being sent I never received it. Yes I checked junk mail and spam also.

6 years ago

Reply from Freedom Debt Relief

Edward, we're sorry about this miscommunication. We typically let our clients know that when a client is being notified about receiving a POA is can be expected within 5-7 business days from when they were notified. If you have not received it within that time frame please contact our customer service department and we could look into it further. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 3rd, 2019

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Verified Customer

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Rosemary Maldonado

We had good service and Freedom Debt Relief was able to assist us with some of our debt successfully

6 years ago

Reply from Freedom Debt Relief

We appreciate your positive review, Rosemary! We're proud of your success and we're happy to hear that you're pleased with our services! Any time you have questions or concerns, please don't hesitate to contact client services at (8000 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Jan. 2nd, 2019