Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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Annie

Every time I called and talked to them they did their best to answer. You don't have to wait too long.

6 years ago

Reply from Freedom Debt Relief

We appreciate you sharing your experiences with our client services team. We hope to continue surpassing your expectations as you continue the journey with us. Keep in mind you can also chat with an advocate when logged onto your client dashboard at . Thank you for being the best part of Freedom Debt Relief!

Mar. 11th, 2019

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Verified Customer

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James Jackson

They provide excellent service. They did an outstanding job. I felt very comfortable and enjoyed the experience.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your feedback with us, James! We love to hear about our client's success! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 5th, 2020

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Verified Customer

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Carl

Sometimes you have a hard time getting a hold of the right person. They've been very helpful and answered every question I had.

6 years ago

Reply from Freedom Debt Relief

We apologize for any frustration caused on our part, Carl. Our goal in client services is to address all of our clients' concerns during their initial phone calls to us. It's disappointing to learn you've had to make multiple attempts to get the assistance needed at that time. In the future, we hope to promptly answer and address any questions or concerns brought to our attention. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs!

Mar. 11th, 2019

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Verified Customer

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Anonymous Chesapeake, VA

They answer my phone calls quickly and give me good answers. They're doing a great job of taking care of my issue.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing! We hope to continue providing you with an excellent experience while in our program. Keep in mind you can view the details of your account at anytime by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief. Here's to your financial success!

Mar. 11th, 2019

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Verified Customer

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Juanita Middletown, VA

The customer service is always there for you. They're constantly working with you and trying to get a settlement.

6 years ago

Reply from Freedom Debt Relief

We're glad to know that you appreciate our negotiation efforts. We work extremely hard to obtain the best settlements possible for our clients. Congratulations on the success you've seen so far. We hope to continue providing you with an excellent customer service experience throughout your entire journey with us. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

Mar. 12th, 2019

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Verified Customer

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Mary Houston, TX

The customer service understands us and every time you call, you get a person to talk to you. They are understanding.

6 years ago

Reply from Freedom Debt Relief

It is our pleasure to assist you with every call, Mary. Thank you for sharing the positive experiences you've had when speaking with client services. We hope to continue providing you with excellent service. Keep in mind you can also chat with a live advocate when logged onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals.

Mar. 12th, 2019

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Verified Customer

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David Sullivan

Good work! Good record keeping. Pleasant to communicate with all the people I have communicated with.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing, David. We are happy to keep you up to date with any new information on your account and we wish you the best through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2019

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Verified Customer

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Lois Grimes

Freedom Debt Relief is a great company! They helped me to resolve my debt problems and gave me more peace of mind.

6 years ago

Reply from Freedom Debt Relief

Lois, we appreciate your positive feedback and look forward to continuing the great experience throughout your graduation path! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 6th, 2019

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Verified Customer

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Marilyn Hunter

Freedom Debt has been very patient with medical situations I have had and have been very courteous to me.

6 years ago

Reply from Freedom Debt Relief

Hello Marilyn,

We are honored to be your debt settlement program and assisting you in becoming financially free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 6th, 2019

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Verified Customer

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P. Bradford

It didn't take long to get started within the program. Things continued to go smoothly until the end, where things slowed down a bit.

6 years ago

Reply from Freedom Debt Relief

We appreciate your honest feedback as this helps us clear up any concerns. We never intend to prolong your debt relief program as we work hard to make sure you're completed from the program around your estimated debt free date. If you're seeing a delay on your accounts it can be that we're waiting for funds to build up in your dedicated account to be able to negotiate along with also waiting on the creditor to agree with our settlement. We encourage you to please reach out to our client service department at (800) 655-6303 so one of our client advocates can go more into details about your account with us. Thank you for choosing Freedom Debt Relief!

Mar. 6th, 2019

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Verified Customer

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Ramone Kareem Wilson

It has been a rewarding experience and it has taken me from the brink of stress to working to become debt free.

6 years ago

Reply from Freedom Debt Relief

We're happy to hear that you're moving forward positively, Ramone! Keep up the great work and any time you have questions for us, please reach out to our client services team! We're here to help and can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2019

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Verified Customer

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Sean l sell

It's a good company. They did what I needed to do. Helped me out. A little misleading with the fees and charges, but otherwise good.

6 years ago

Reply from Freedom Debt Relief

Dear Sean,

We appreciate your honest feedback and we're glad to hear we were able to address your concerns. We look forward to continuing to assist you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 6th, 2019

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Verified Customer

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Wilma Payan

Very satisfied. I feel very confident and comfortable with all communications I have experience with customer service.

6 years ago

Reply from Freedom Debt Relief

We're glad to hear it, Wilma! We're here for you every step of the way and any time you have questions about your account, don't hesitate to reach out to client services by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2019

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Verified Customer

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Robert A Corshia Carver, MA

They are always on time with what they are doing. It was very good that I signed up with Freedom Debt Relief.

6 years ago

Reply from Freedom Debt Relief

Thank you, Robert, for your terrific review! We strive to provide all clients with world class customer service. It's our pleasure to be able to assist our clients with their debt and lead them to financial freedom! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 14th, 2019

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Verified Customer

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Linda Coatesville, PA

It took me a while to understand how everything was going to work. They keep me informed through email, text, and phonecalls.

6 years ago

Reply from Freedom Debt Relief

Hello Linda,

We appreciate you sharing your review. We are very pleased to inform you of our program and to keep you updated on your account. We want the best for you and we are looking forward to seeing your success! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2019

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Verified Customer

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Anonymous Tampa, FL

They are consistent with emailing me and letting me know the progress of my account. They have been very courteous and patient.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your review! Freedom Debt Relief is glad to inform you of any new information on your account and we will continue to provide outstanding customer service. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2019

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Verified Customer

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Lynn Port Isabel, TX

Customer service is not rude or pushy. They work hard on helping us bring down our debt and fix our credit.

6 years ago

Reply from Freedom Debt Relief

We appreciate your review, Lynn. At Freedom Debt Relief, we have your best interest in mind and we will continue to provide outstanding service. We are pleased to resolve your accounts because we want you to become debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2019

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Verified Customer

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Robert

They do a good job. It really does reduce your debt. I feel a lot better because I don't have calls every day.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your review, Robert. At Freedom Debt Relief, we do our best to provide significant savings on every account and we are very glad to ease your mind while doing so. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 25th, 2019

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Verified Customer

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Nick

So far they are doing very nicely. They offered us a very fine plan and they got help to us straight away.

6 years ago

Reply from Freedom Debt Relief

We're so glad to hear that the financial plan we've created for you is an affordable option to resolving your debt. We appreciate you allowing us to guide you on this journey. Please know we are here 7 days a week to answer any questions that come up for you. Thank you for choosing Freedom Debt Relief to meet your financial goals!

Feb. 26th, 2019

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Verified Customer

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Jessica

They are on track with everything. They notify us with emails or calls whenever anything changes. They are very good.

6 years ago

Reply from Freedom Debt Relief

Thank you for your review, Jessica. At Freedom Debt Relief, we strive for the utmost service and we are glad to keep you updated with any new information on your account. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 25th, 2019

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Verified Customer

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Brian

They are working hard to help us out. I can check everything online every day. It has been a very positive experience.

6 years ago

Reply from Freedom Debt Relief

Brian, we appreciate your positive review and sharing with others of how great of an experience you've had with our company! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 26th, 2019

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Verified Customer

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Tracey

Customer support is very courteous, patient, and informative and they are willing to help you without judgement.

6 years ago

Reply from Freedom Debt Relief

Thank you, Tracey, for your incredible feedback about our client service department! You couldn't have said it any better and we're glad you have witnessed great customer service with our company. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 26th, 2019

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Verified Customer

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Lindsay

They were able to help me in a very good time frame and are always very willing to answer mty questions.

6 years ago

Reply from Freedom Debt Relief

Lindsay, your encouragement feedback towards our company is very much appreciative! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 26th, 2019

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Verified Customer

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Jeff Morongo Valley, CA

Customer service is very available. They are actually taking care of my credit and lowering my part.

6 years ago

Reply from Freedom Debt Relief

Jeff, we admire your fantastic feedback and we're happy to be your debt settlement company! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 26th, 2019

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Verified Customer

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Kyle Fort Edward, NY

The new website is a lot better so I like it a lot. They are pretty attentive to everything what we need and really helpful.

6 years ago

Reply from Freedom Debt Relief

Hello Kyle,

Thank you for your positive response. We will continue to assist in working all of your accounts in the program. Success in becoming debt free is coming soon! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 17th, 2018

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Verified Customer

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Robert R Tucson, AZ

They are pretty accurate and whenever they make a settlement, they let me know. Customer service is very knowledgeable.

6 years ago

Reply from Freedom Debt Relief

Thank you for your honest review, Robert. We are a bit concerned about the change in the fees you mentioned. Therefore, we would like an opportunity to discuss these concerns further. A team member will be reaching out to you shortly. Thank you.

Oct. 10th, 2018

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Verified Customer

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Julianna Yuma, AZ

Customer service has been wonderful. Whenever I call to ask a question, they answer me or get back to me.

6 years ago

Reply from Freedom Debt Relief

We appreciate your recognition, Julianna! Our team works hard for our clients and they're here to support you through each step of your journey with us. Any time you have questions about your account, please feel free to contact our client services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Feb. 26th, 2019

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Verified Customer

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Judy Sweetwater, TN

I appreciate them, they were the most helpful for my needs. They have always given me support through the process.

6 years ago

Reply from Freedom Debt Relief

Our team is here to support you at each step of your journey with us, Judy! We're looking forward to your continued success and any time you have questions for us, please don't hesitate to contact our client services team. They can be reached by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Feb. 26th, 2019

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Verified Customer

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Richard Fort Wayne, IN

I am getting a lot of feedback. They have been very responsive and I feel good about what they are doing.

6 years ago

Reply from Freedom Debt Relief

We're glad to hear that, Richard! If you have questions for us in the future, please don't hesitate to reach out to our client services team by calling (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for being a part of Freedom Debt Relief!

Feb. 26th, 2019

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Verified Customer

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Paulett Tampa, FL

They are doing a really good job for me. They are always there when I need them. It is a really good support team.

6 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Verified Customer

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Angela Beasley Cambridge, MD

Whenever I call them, they're always right on point. They're always ready to help. They're very good with keeping me up to date.

6 years ago

Reply from Freedom Debt Relief

We appreciate the positive feedback, Angela. It's rewarding to know you feel up to date regarding the details of your account. Keep in mind you can also view the details of your account by logging onto your client dashboard at . Thank you for being the best part of Freedom Debt Relief!

Feb. 22nd, 2019

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Verified Customer

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Anonymous Houston, TX

They always get in touch with me. Sometimes I had some problem that I didn't remember so they called me.

6 years ago

Reply from Freedom Debt Relief

We appreciate you complimenting our level of communication. It's extremely important to us that our clients remain up to date regarding the details of their accounts. Please continue to contact client services as other questions come up for you. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!

Feb. 22nd, 2019

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Verified Customer

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Early Ball Los Angeles, CA

I think it's wonderful for me. Freedom Debt Relief has handled it in a quiet way and manner with me.

6 years ago

Reply from Freedom Debt Relief

Thank you very much for your fantastic review, Early! We're proud of the work that we do and we're thrilled about your success! If you have any questions for us in the future, please don't hesitate to contact our client services team by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Feb. 22nd, 2019

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Verified Customer

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David Hutchisson Carlsbad, CA

They helped me immensely. They just did their job. Its fantastic, I've never been happier I'm almost completely out of debt because of them.

6 years ago

Reply from Freedom Debt Relief

David, we're elated to hear about your success! Congratulations on becoming debt-free! We're always here for you should you need assistance at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

Aug. 6th, 2020

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Verified Customer

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Darlene Cassidy Flemingsburg, KY

They were very good at keeping up to date and giving me advice on different thing and just over very helpful.

6 years ago

Reply from Freedom Debt Relief

We appreciate your positive feedback, Darlene. We are happy to keep you updated on your account and we will continue to have your best interest in mind! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 21st, 2019

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Verified Customer

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Josefina

It works perfectly for me. Every time I have called they have given me the answers I was looking for.

6 years ago

Reply from Freedom Debt Relief

Thank you so much, Josefina, for your tremendous feedback and rating! We work hard to provide outstanding service to all of our clients. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 15th, 2019

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Verified Customer

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Jesse Chesapeake, VA

They put in the right direction and told me how to resolve the debt I was in. The main thing was resolved in a day.

6 years ago

Reply from Freedom Debt Relief

Good afternoon Jesse,

We are so happy to hear your positive review. We are very proud of your enrollment process and now you know the benefits of becoming debt free! We will lift some of that weight off of your shoulders. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Verified Customer

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Gail Redding, CA

They are great. They communicate and tell you what is going on. Customer support is very informative and helpful.

6 years ago

Reply from Freedom Debt Relief

Gail, we appreciate your kind review. We strive to provide excellent service to all clients while settling all accounts in a timely manner. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 15th, 2019

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Verified Customer

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Alva Auburndale, FL

I saw the advertisement and decided to sign up. I wish I had done it earlier. They are trustworthy. They have paid off several of my accounts.

6 years ago

Reply from Freedom Debt Relief

Dear Alva,

We're so glad you joined the program when you did and even more grateful for the opportunity you are giving to us to assist you with your debt! We look forward to continuing to assist you in getting debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 15th, 2019

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Verified Customer

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Anna Los Angeles, CA

I have had different experiences whenever I call them. Some of them are really helpful and nice and sometimes they are not.

6 years ago

Reply from Freedom Debt Relief

Hello Anna,

We're so sorry to hear about the negative experience you have come across our company. We do not tolerate any bad behavior from any of our employees as we are a company that provides world-class customer service. We would love the opportunity to speak to you so we can fix this issue and turn this into a positive experience for you. A member of our team will be reaching out to you privately. Thank you for your time.

Feb. 15th, 2019

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Verified Customer

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Anonymous

The customer service is very helpful when you have a question. I'm glad I did it. I'm almost out of debt.

6 years ago

Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Aug. 6th, 2020

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Verified Customer

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Earl

They've done a really good job and they've just been real personal and everything. I think they do a good job.

6 years ago

Reply from Freedom Debt Relief

Thank you, Earl for your outstanding review! We look forward to your continued success with the program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Verified Customer

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Elaine Dunning

I'm just pleased with the work that the company does. They did a wonderful job with relaying updates.

6 years ago

Reply from Freedom Debt Relief

Thank you, Elaine, for your outstanding review! We really appreciate you took the time to leave us your feedback and rated us with a 5-star! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 1st, 2018

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Verified Customer

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Dan Hanson Austin, MN

Great. They negotiate all debts and set up the payments. All I have to do is make sure I have money in my checking account.

6 years ago

Reply from Freedom Debt Relief

Thank you for your positive review, Dan! We're happy to step in and help you resolve your debt! In the future, please don't hesitate to contact our client services team when you have questions regarding your account. They can be reached by calling (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for choosing Freedom Debt Relief!

Jan. 30th, 2019

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Verified Customer

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Elizabete Aguirre Sacramento, CA

It's been really good and everyone is as always helpful even when I call there all so very nice and very helpful.

6 years ago

Reply from Freedom Debt Relief

We appreciate your positive review, Elizabete! We've curated a top tier team that's eager to assist you any time you have questions or concerns and we appreciate your recognition! You can contact us at (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for being a part of Freedom Debt Relief!

Jan. 30th, 2019

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Verified Customer

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Monica College Point, NY

Great customer service. Everyone person that I have spoken to has been very helpful in solving my problem

6 years ago

Reply from Freedom Debt Relief

Thank you for complimenting our client services team, Monica! They work hard for our clients and your great feedback is the validation of their great work! Please continue to contact us when you have questions regarding your account, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 30th, 2019

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Verified Customer

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Larry Cugini Port Richey, FL

The company was just outstanding and their knowledge of their business. They delivered what they promised.

6 years ago

Reply from Freedom Debt Relief

We love to hear that our team is taking great care of you, Larry! We strive for customer service excellence and we're happy that we're hitting the mark! Congratulations on your success so far and we're looking forward to your next settlement! Please continue to reach out to client services when you have questions or need assistance with your account, they can be reached at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Nov. 8th, 2018

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Verified Customer

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Graciela Santana

I put my trust 100% in FDR and it's a great relief to have finally paid off my final credit card debt. Thank you FDR.

6 years ago

Reply from Freedom Debt Relief

This is amazing, Graciela! We are overjoyed to take control of your debt and we are so happy you trusted us with your accounts. We are very proud of your accomplishments and we wish you the best in the future! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 23rd, 2019

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Verified Customer

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Tom Trapp

Excellent in processing all the proper paper work and phones calls to bring forecloses to all my debt.

6 years ago

Reply from Freedom Debt Relief

We appreciate your great review, Tom! We're proud to have you on our side and we're looking forward to your continued success. Should you have any questions regarding your account in the future, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 23rd, 2019

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Verified Customer

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Susan P. Hayes

They have been timely with communications, provided complete information, and were available to answer my questions.

6 years ago

Reply from Freedom Debt Relief

Thank you for your great review, Susan! We assure you that you'll be informed of your progress as you move forward in our program! In the future, should you have any questions or concerns, please contact our client services team at (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for choosing Freedom Debt Relief!

Jan. 23rd, 2019